TABLE OF
CONTENTS
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF STUDY
1.2
STATEMENT OF PROBLEM
1.3
OBJECTIVES
OF STUDY
1.4
SCOPE OF STUDY
1.4
SIGNIFICANCE OF STUDY
1.6 LIMITATIONS
1.7 DEFINITION
OF TERMS
CHAPTER TWO
LITERATURE
REVIEW
2.1 INTRODUCTION
2.2 SELF-SERVICE/SELF-ORDERING
IN RESTAURANT
2.3
E-COMMERCE
2.4
HISTORY OF FAST FOOD/RESTAURANT
CHAPTER 3
METHODOLOGY
AND SYSTEM ANALYSIS
3.1 RESEARCH METHODOLOGY
3.2 METHODS OF DATA COLLECTION
3.2.1 ORAL INTERVIEW
3.2.2 STUDY OF MANUALS
3.2.3 EVALUATION OF FORMS
3.3 ANALYSIS OF EXISTING SYSTEM
3.4 THE EXISTING SYSTEM
3.5 PROBLEMS OF EXISTING SYSTEM
3.6. OBJECTIVES OF THE PROPOSED SYSTEM
3.7
JUSTIFICATION
FOR THE NEW SYSTEM.
CHAPTER FOUR
SYSTEM
DESIGN, IMPLEMENTATION AND TESTING
4.1 DESIGN STANDARD
4.2 OUTPUT SPECIFICATION.
4.3 INPUT SPECIFICATION.
4.4 DATABASE SPECIFICATION.
4.5 MAIN MENU DESIGN
4.6 SUBSYSTEM DESIGN
4.6.1 Server Side Subsystem Design
4.6.2 Customers Subsystem Design [Client
Side]
4.7 SYSTEM FLOWCHART
4.8 TOP-DOWN SYSTEM
4.9 CHOICE OF PROGRAMMING LANGUAGE
4.10 SYSTEM REQUIREMENT
4.11 PROGRAM FLOWCHART
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 SUMMARY
5.2 CONCLUSION
5.3 RECOMMENDATIONS
REFERENCES
APPENDIX 1: PRODUCTS PAGE
APPENDIX 2: ABOUT-US PAGE
APPENDIX 3: SEARCH PAGE
APPENDIX 4: CONTACT-US PAGE
APPENDIX 5: PROGRAM SOURCE
CODE
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
The online food ordering system is one of the latest
servicers most fast food restaurants in the western world are adopting. With
this method, food is ordered online and delivered to the customer. This is made
possible through the use of electronic payment system. Customers pay with their
credit cards, although credit card customers can be served even before they
make payment either through cash or cheque. So, the system designed in this
project will enable customers go online and place order for their food.
Due to the great increase in
the awareness of internet and the technologies associated with it, several
opportunities are coming up on the web. So many businesses and companies now
venture into their business with ease because of the internet. One of such
business that the internet introduced is an online food ordering system. In
today’s age of fast food and take out, many restaurants have chosen to focus on
quick preparation and speedy delivery of orders rather than offering a rich
dining experience. Until recently, most of this delivery orders were placed
over the phone, but there are many disadvantages to this system.
It is possible for anybody to order any goods via the
internet and have the goods delivered at his/her doorsteps. But while trying to
discuss the transfer method of the goods and services, attention is focused on
the payment mode. In other words, how possible is it to pay for goods and
services via the internet? This then leads to the discussion of the economic
consequences of digital cash. What are the implementations from the view point
of economic? Since the world is fast becoming a global village, the necessary
tool for this process is communication of which telecommunication is a key
player. A major breakthrough is the wireless telephone system which comes in
either fixed wireless telephone lines or the Global System of Mobile
communication (GSM).
What I propose is an online
ordering system originally designed for use in college cafeterias, but just as applicable
in any food delivery industry. The main advantage of this system is that it
greatly simplifies the ordering process for both the customer and the
restaurant. The system also greatly lightens the load on the restaurants end,
as the entire process of taking orders is automated. Once an order is placed on
the webpage that will be designed, it is placed into the database and then
retrieved, in pretty much real-time, by a desktop application on the
restaurants end. Within this application, all items in the order are displayed,
along with their corresponding options and delivery details, in a concise and
easy to read manner. This allows the restaurant employees to quickly go through
the orders as they are placed and produce the necessary items with minimal
delay and confusion. The greatest advantage of this system is its FLEXIBILITY.
1.2 STATEMENT OF PROBLEM
As industries are fast expanding, people are seeking for
more ways to purchase products with much ease and still maintain cost
effectiveness. The vendors need to purchase the products in order to sell to
end users. The manual method of going to their local food sales outlets to
purchase food is becoming obsolete and more tasking. Food can be ordered
through the internet and payment made without going to the restaurant or the
food vendor. So there is need for a wide range of publicity and enabling direct
order, processing and delivering of food through online system. For this
system, there will be a system administrator who will have the rights to enter
the menu with current prevailing prices.
1.3
OBJECTIVES OF STUDY
This study lays out a framework
for a new system to be developed and brought to the market for maximum use and
to create an avenue through the web where users can log on to our server and
make a selection of whatever goods or food they like and subsequently pay via
the internet. The following are the objectives this would bring:
1.
The home page of this web interfile
provides an avenue where customers will be able to gather more and reliable
information about what the fast food industry really does.
2.
The products and services offered
would provide the customers with all the different categories of available
products that they can choose and select from.
3.
This will provide a user friendly
environment between the customer and employee thus increasing the efficiency of
the food ordering system.
4.
There will also be an online
purchase form with which valued customers will be using to get in touch with
any of their request whenever the need arises.
5.
It will also help for easy retrieval of orders made by the
customers.
1.4
SCOPE OF STUDY
In this project, a fast food company is designed and KRISPY
FAST FOOD, AWKA is taken as a case study to enable customers order for food and
get it delivered accordingly and also to reduce the long queues of customers at
the counter ordering for food and to reduce the work lord on the employees.
The following things are among other things that are
discussed and what the software would handle:
- About
the fast food company
- The
fast food and the services offered there
- Online
purchase
- Type
of food provided.
1.5
SIGNIFICANCE OF STUDY
In view of the rapid
development of computer technology in almost all the fields of operation and
its use in relation to information management, it has become important to look
into the development of online ordering system for firms to meet up with
demands of the customers. Therefore, the food ordering and delivery system will
help customers and management to:
1.
Advertise available foods in their
company
2.
Reduce the workload in the present system
3.
Reduce time wasted in data processing
4.
Create a platform for online purchase and delivery of fast
food
5.
Keep accurate record on purchased order and delivery.
1.6 LIMITATIONS
Due to time and
financial constraints, the software that is developed covers only the aspect of
food ordering and payments.
1.7 DEFINITION
OF TERMS
FOOD: Any
nutritious substance that people or animals eat or drink, or that plant absorbs,
in order to maintain life and growth.
MENU: A list of dishes available in a
restaurant or the food available or to be served in a restaurant or at a
meal for example "a dinner-party menu”, “politics and sport are on the
menu tonight".
ONLINE
FOOD ORDERING: Online food ordering services are
websites that feature
interactive menus allowing customers to place orders with local restaurants and
food cooperatives.
CREDIT CARD: A credit card is
a payment card issued
to users as a system of payment. It allows
the cardholder to pay for goods and services based on the holder's promise to pay
for them.
ORDERING SYSTEM: This is referred to
as a set of detailed methods that is being used in handling the ordering
process.
RESTAURANT: (eating place) is a
place where meals and drinks are sold and served to customers.
CUSTOMER: Sometimes known as
a client, buyer, or purchaser) is the recipient of goods, services,
products or idea obtained from a seller, vendor, or supplier for a monetary or
other valuable consideration.
TECHNOLOGY: It is the study of
techniques or process of mobilizing resources (such as information) for
accomplishing objectives that benefit man and his environment.
HAMBURGERS: A hamburger is a
sandwich consisting of a cooked patty of ground meat usually placed
inside a sliced hamburger bun.
SHAWARMA: Shawarma is a
Levantine Arab meat preparation, where lamb, chicken, turkey, beef,
veal, or mixed meats are placed on a spit, and may be grilled for as long as a
day.
BEEF: Beef is the culinary name for
meat from bovines, especially cattle. Beef can be harvested from cows,
bulls, heifers or steers. Beef muscle meat can be cut into steak, roasts or
short ribs.
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