This project is aimed at designing and developing a more secured
Internet/Mobile network system that will be able to realize some of the steps
and processes involved in the procedures that will reduce or eliminate
fraudulent activities via electronic payment system
The programming languages considered for the development of this
project include VB Application and C# (C Sharp), .NET framework, Microsoft
visual studio .NET 2003, servers including Microsoft Windows Server 2003,
Microsoft SQL Server 2008 and Microsoft BizTalk.
The system has been developed with much care that, its free of
errors and at the same time it is efficient and less time consuming.
TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION
1.1. Background of the Study
1.2 Statement of the Problem
1.3 Scope of the Study
and Objectives of the Study
of Research Questions
1.6 Limitation of the Study
CHAPTER TWO: LITERATURE REVIEW
2.1 Definition of Related Terms
2.2 The View on Electronic
2.3 Brief Profile of Fidelity Bank Plc
2.4 The Entry of Nigerian Banks into Electronic Banking
of Cyber-Crimes on the Nigerian Banking Premises
2.7 Electronic Banking Profitability and Efficiency
of Financial Institution
2.8.0 Major Issues
2.8.1 The Internet as the Information Superhighway
2.8.2 Electronic Commerce
2.9 Cryptography Concepts for E-Banking
2.9.1 Electronic Encryption
CHAPTER THREE: SYSTEM
ANALYSIS AND DESIGN
3.2 Database Design of the System
3.3 Users of the System
CHAPTER FOUR: SYSTEM
Language Used and Justification
4.3 System Screen Shots
4.4 System Description
and Technologies Used
CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATION
LIST OF FIGURES
FIGURE 3.1: Admin Panel
FIGURE 3.2: Admin
FIGURE 3.3: Choosing Transaction
FIGURE 3.4: Account Processing
FIGURE 3.5: ER-Diagrams
FIGURE 3.6: Activity Diagram for overall System
FIGURE 3.7: Fund Transfer Diagram
FIGURE 4.3.1: Home Page
FIGURE 4.3.2: Login Page
FIGURE 4.3.3: User Page
FIGURE 4.3.4: Transaction Page
FIGURE 4.3.5: Account Statement Page
LIST OF TABLES
Table 3.1: User Login Table
Table 3.2: tblAccount Table
Table 3.3: tblCustomer Table
Table 3.4: tblTransaction Table
1.1. BACKGROUND OF THE STUDY
The new millennium
brought with it new possibilities in terms of information access and availability
simultaneously, introducing new challenges in protecting sensitive information from
some eyes while making it available to others. Today’s business environment is extremely
dynamic and experience rapid changes as a result of technological improvement,
increased awareness and demands Banks to serve their customers electronically.
Banks have traditionally been in the forefront of harnessing technology to improve
their products and services.
The Banking industry
of the 21st century operates in a complex and competitive environment characterized
by these changing conditions and highly unpredictable economic climate.
Information and Communication Technology (ICT) is at the centre of this global
change curve of Electronic Banking System in Nigeria today. (Stevens 2002).
Assert that they have
over the time, been using electronic and telecommunication networks for
delivering a wide range of value added products and services, managers in Banking
industry in Nigeria cannot ignore Information Systems because they play a critical
impact in current Banking system, they point out that the entire cash flow of
most fortune Banks are linked to Information System.
Virtually almost all
Banks in Nigeria have a web presence; this form of Banking is referred to as
Internet Banking which is generally part of Electronic Banking.
The Internet allows
businesses to use information more effectively, by allowing customers,
suppliers, employees, and partners to get access to the business information
they need, when they need it. These Internet enabled services all translate to
reduced cost: there are less overhead, greater economies of scale, and
increased efficiency. E-Banking’ greatest promise is timelier, more valuable information
accessible to more people, at reduced cost of information access. With the changes
in business operations as a result of the Internet era, security concerns move
from computer labs to the front page of newspapers.
providers (ASP) and exchanges offer especially stringent — and sometimes
contradictory — requirements of per user and per customer security, while
allowing secure data sharing among communities of interest. E-Banking depends
on providing customers, partners, and employees with access to information, in
a way that is controlled and secure. Technology must provide security to meet
the challenges encountered by E-Banking. Virtually all software and hardware
vendors claim to build secure products, but what assurance does an E-Banking
have of a product’s security? E-Banking want a clear answer to the conflicting
security claims they hear from vendors. How can you be confident about the
security built into a product? Independent security evaluations against
internationally-established security criteria provide assurance of vendors’
in terms of service delivery and other key factors have increased dramatically
in recent years, as a result of the promise and delivery of the internet. Even after
the “dot –com crash” these raised expectations linger.
The growth in the
application and acceptance of internet-driven technologies means that delivering
an enhanced service is more achievable than ever before, however it is also
more complex and fraught with potential costs and risk. The internet introduces
customers to a new perception of business time as always “on available 24/7,
and demanding an urgent and rapid response. The challenge for managers is to
reconcile their business and their own personal perceptions of time with the
perceived reality of internet time. The internet has decisively shifted the
balance of power to the customer.
The internet is
revolutionizing sales techniques and perceptions of leading brands, and the internet
is intensifying competition in all its forms.
continuing to use the internet to add value for their customers; but in order
for this to work effectively - maximizing opportunities, reducing risks and
overcoming problems, an E-Banking strategy is required as an impact.
The growth of the Web
and Internet as new channels, the growth in their use by customers, the growth
in their use by customers, and the floor of companies entering the market, presents
a series of key challenges to companies. It is easy and cheap to put up a
website. But to create an environment delivering effective service on the Web
to a significant proportion of your customer base requires an E-Banking
offers different online services like balance enquiry, request for cheque
books, recording stop payment instructions, balance transfer instructions,
account opening and other form of transitional Banking services.
1.2 STATEMENT OF THE PROBLEM
Part of the daily operations of financial
institutions, with banks in particular, entails interacting hugely, on a
physical basis with humans – who are their customers. These transactions are
widely varied. This has, primordially, created a lot of chaotic situations in
the banking halls. In a lot of these cases, customers have had to abandon their
primary purpose of visiting the bank out of frustration. This dejection has led
to customer’s turn- over rate at banks hitting a geometrically high rate.
Hence, the introduction of electronic or
wireless payment to banking industry which has posed a lot of security
concerns. Though these devices have their internal security set ups there is
still need to improve on the security arrangements in order to secure customers
fund and other vital information.
The existing securities are basically built on
two aspect of information/fund protection components i.e.
you have (Card)
you know (PIN/Code)
The third component, what you are (Biometrics)
has not been exploited to further to serve as additional security. The reason for this may not be farfetched,
because the concept of wireless transactions is to make it available to all
customers at affordable cost and convenience.
1.3 SCOPE OF THE
This study covers the processes, procedures,
and application of Internet and Mobile Banking (Online Banking), with underlying security
given the defined time space of completion of this work, this study tends to
have as a major scope and achievements the following:
1. The design and development of a database to
serve as an repository of data required for necessary transactions and
reporting in the system.
2. The design of appropriate forms, both for
input of requisite data and output of necessary information.
3. Generation of various forms of reports, as
would be deemed necessary for different cadre of management.
4. Addition security features/checks to ensure
and authenticate the veracity of whoever is making use of the system, thus
providing the necessary audit trail.
5. Ensuring that all the above listed are both
deployed over the internet, as well as, through mobile telephones
1.4 AIM &
OBJECTIVES OF THE STUDY
The aims and objectives of this project work
is to design and develop a more secured Internet/Mobile network system that
will be able to realize some of the steps and processes involved in the
procedures that will reduce or eliminate fraudulent activities via electronic
payment system. This additional security will be demonstrated through effective checks
(1) Customer’s online and mobile information update.
(2) Transfer of funds through internet and mobile
means between customers that use the same bank.
(3) Provision of a facility that will enable
customers to check their account balance over the internet, also, through their
(4) Placing a new cheque book order over the
Internet or mobile phones.
(5) Checking for information relating to loans
With the tasks/functions, stated above, being
an integral part of the operations and processing capacity of banks, errors may
be minimized, or in its utmost completeness, eradicated
The human, as well as, material resources
physically present will be adequately channeled to meet some other needs.
Customers, also, will be afforded some control and close to real-time response
to their enquiries and demands for certain transaction with the bank.
OF RESEARCH QUESTIONS
Since the release by
CBN, August 2003 and the subsequent policy on the guideline of Electronic
Banking system in Nigeria, One of the questions that currently being addressed
is the impact of electronic Banking on the traditional banking players; there
are two views that are prevalent in the Market. The controversies that the
internet is a revolution that will sweep away the old order, argument in are as
transactions are much cheaper than branch transactions. Banks are easy to set
up with lots of new entrants. ‘Old world’ systems, cultures and structures will
not encumber these new entrants; instead they will be adaptable and responsive.
Electronic Banking gives consumers much more choice and consumers will be less
inclined to remain loyal.
Deposits will go
elsewhere because these banks will have to fight to regain their customer base.
There would be increase in their cost of funds, making their businesses less
Portal providers are
likely to attract the most significant share of banking profits.
will find it difficult to evolve; they will be unable to obtain additional capital
from stock market.
OF THE STUDY
In view of the
technicalities involved, it would be unrealistic to assume that all necessary facts
have been gathered in the process of the study. Information gathered is limited
to those accesses and made available by the respondents and also those gathered
from end users. However, the impacts of this limitation will be reduced to the
Often times, new computer systems
replace existing manual systems, and the new systems may be replace after
sometime. The process through which this
change is effected happens in series of stages and the whole process is called
the “System Life Cycle”.
A new system life cycle normally triggers
some results such as the perception of a business need, failure or limitations
of system causing dissatisfaction or heightened awareness of modern
development. Whatever reason, it is the
management who will initiate the selection of a project for preliminary study
The stages involved in system life cycle
Investigation and fact recording
Maintenance and Review
stages will be examined in later chapters.
is simply the process through which structured system analysis is carried out
i.e. the different methods involved in system design.
Providing a recommended series of task to be
carried out so that the Methods fit together as a whole.
Leading themselves to some degree of
automation and the corresponding controls that go with providing a number of well-defined
and complementary in which to represent information about importance of the
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