THE IMPACT OF ACCOUNTING FINANCIAL INFORMATION SYSTEM ON THE FINANCIAL PERFORMANCE OF COMMERCIAL BANK IN NIGERIA (A CASE STUDY OF FIRST BANK PLC, DUTSE BRANCH).

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ABSTRACT

This study was embarked on to determine the impact of accounting financial information system on the financial performance of commercial bank in Nigeria with a particular focus on First Bank Nigeria Plc. Our major objectives were to find out impact of accounting financial information systems on the financial performance of commercial banks in Nigeria, with a specific focus on First Bank Nigeria PlcThe researcher adopted a descriptive method of survey; the sample method use was sampling method. Both primary and secondary sources of data were used to obtain relevant information. The company has a total population of 23 staffs which is draw from the total population using Yaro Yamani formula. In my findings, it claims that quality accounting information in terms of relevance to users contributes significantly to the financial  performance of bank both financially and in terms of service delivery. It is recommended that more effort should be directed towards the production of good quality accounting information in all the commercial banks in Nigeria in order to improve financial performance. Such information should be free from systematic or deliberate bias, material or significant error, complete and not fraudulent with high levels of predictive and confirmatory value. Accounting practices that tend to over or understate, or even delay the reporting process should also be avoided.






 

TABLE OF CONTENTS


Approval Page

Declaration

Certification

Dedication

Acknowledgement

Table of Contents………...…………………………………………………………………..vii

Abstract……………………………………………………………………………………….ix


CHAPTER ONE: INTRODUCTION

1.1 Background Of The Study. 1

1.2 Statement Of Problem.. 3

1.3 Aim And Objectives Of The Study. 3

1.4 Research Questions. 4

1.5 Research Hypotheses. 4

1.6 Significance Of The Study. 5

1.7 Scope And Limitation Of The Study. 5

1.8 Definition Of Terms. 7

1.9 Organization Of The Study. 8


CHAPTER TWO: REVIEW OF RELATED LITERATURE

2.1 Introduction. 10

2.2 Accounting Information System.. 13

2.3 Types Of Accounting Information Systems. 15

2.4 Importance Of Accounting Information Systems. 17

2.5 Information Quality. 19

2.6 Value Relevance Of Accounting Information System.. 20

2.7 Achieving Efficient Accounting Information System.. 21

2.8 Empirical Review.. 22

2.9 Characteristics Of Accounting Information. 22


CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Introduction. 24

3.2 Research Design. 24

3.3 Population Of The Study. 24

3.4 Sample Size. 24

3.5 Method Of Data Collection. 26

3.6 Research Instrument. 26

3.7 Method Of Data Analysis. 26


CHAPTER FOUR: DATA PRESENTATION, INTERPRETATION AND ANALYSIS

4.1 Introduction. 27

4.2 Demographic Of The Respondent. 27

4.3 Responses Presentation And Analysis. 29


CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1 Introduction. 33

5.2 Summary. 33

5.3 Conclusion. 34

5.4 Recommendations. 34

References. 35

Appendix. 37




CHAPTER ONE

INTRODUCTION


1.1 BACKGROUND OF THE STUDY

Similar to other information systems, the accounting information system (AIS) plays an important role in the daily operations and management of corporate firms. AIS is deemed as a supporting information system employed to carry out managerial tasks including planning, organizing, controlling and decision-making, so that existing resources can be better exploited (Okour, 2016). Dalayeen and Al-Dalaien(2018) delineated AIS as a formal system that identifies, measures, gathers, analyzes, prepares, interprets and communicates the accounting information of a certain organization to be presented to a specific audience. AIS denotes a variety of sources (individuals and equipment) that are designated to gather a set of financial data and subsequently communicate it to certain decision makers at a certain time period (“Bodnar  & Hoopwood.,” 2010).Based on past studies, AIS is expected to be linked to the financial condition and results of companies. 


Financial performance denotes the financial standing, capability and readiness of a certain company to fulfill its long-term financial duties and obligations in providing services in the near future. Generally, financial performance entails the extent to which financial objectives have been achieved (S. Davis & Albright, 2004). AIS provides the highly needed financial and accounting data that enables financial managers to carry out evaluations concerning a company’s past business performance as well as to map future plans. AIS mainly generates financial reports that are needed at various management levels and by stakeholders alike. Indeed, AIS generates outcomes that are significant for decision-making at the operational, tactical and strategic levels of the company. In particular, users will need the financial data and other relevant information according to the level of detail and analysis that they require (Mahoney & Roberts, 2007; Ganyam & Ivungu, 2019). 


Hence, AIS works efficiently only when companies have regulated and adjusted their computerized internal control mechanism system which is a crucial component in any establishment. Only with such regulations and adjustments can the reliability of the companies’ financial information processing be ensured and their control measures improved. AIS facilitates managers in comprehending their tasks and lessening uncertainties prior to decision-making (Mahoney & Roberts, 2007). An effective internal control system is the foundation of an efficient management and ultimately of great organizational performance (Badara, 2015). Rapid changes in the business milieu had led to the emergence of numerous challenges faced by many companies, especially following the current financial crises and the downfall of various prominent organizations caused by poor internal control systems (Hamed Arad & Arad, 2010). This paper hence aims to present a comprehensive analysis of the influence of AIS on the financial performance of companies in Iraq, as moderated by internal control. In particular, this paper endeavors to review past empirical studies on AIS and determine the research gap concerning the relationship between AIS and financial performance in order to provide a foundational ground for future empirical studies. 


Every economic agent needs reliable information for its success, survival and to relevant in this complex and ever dynamic business world (Amold & Lange, 2003; Benston, 2007; Barrlow, Goldery & Kim, 2003; Agha, 2014). Information is an ingredient that guides managers to action of the organization and this information is provided by accounting information system (AIS) via, the knowledgeable workers. Indeed, Accounting Information System (AIS) is seen as the live wire and blood line of any economic agent as it synergizes the performance of an organization in a view to maximize the wealth of the stakeholders. Romney et al., (1997) asserted that AIS “is in fact a system that is designed to make the accomplishment of accounting function viable via procedures of records and transactions using appropriate gear to provide users with the statistics they want to devise, control, and operate their organizations”. It complements the satisfactory of accounting records and promotes transferring performance among businesses‟ departments and among organizations‟ branches and their unique customers or stakeholder organizations. Battacharga, Desai Venkataraman (2009) asserted that AIS “is an information system that is designed to make the accomplishment of accounting function possible through processes of data and transactions using appropriate tools to provide users with the statistics they need to plan, control, and perform their organizations”. 

It complements the exceptional of accounting information and promotes shifting efficiency among organizations‟ departments and among firms‟ branches and their unique users or stakeholder companies (Benston, 2007; Belkani, 2002; Chung, Chen, Su. & Chang, 2007; Beistend, 2009; Beyer, Cohen, Iys, & Walther, 2010).


1.2 STATEMENT OF PROBLEM 

There has been an increasing trend of financial crimes in recent years in the form of inter-departmental financial anomalies, conspiracies amongst right-hand and senior staff, control breaches, and many others. Researchers have indicated that the follow-up units established by company managements have mostly failed to crack down on such fraudulent practices as the controls that have been put in place were not effective enough to mitigate the crimes committed by the employees in the company (Al-Tameemi & Alshawi, 2014). To address this problem, the researchers used an effective internal control system with the effectiveness of the accounting information system because of their significant role in addressing the problem of poor financial performance in industrial companies(Jacob & Oluwafemi Philip, 2016;Akram, Jarah, Binti & Iskandar, 2019). 


1.3 AIM AND OBJECTIVES OF THE STUDY

The aim of this study is to investigate and assess the impact of accounting financial information systems on the financial performance of commercial banks in Nigeria, with a particular focus on First Bank Nigeria Plc. The objectives of your study are as follows:

1.      To assess the impact of accounting financial information systems on the financial performance of commercial banks in Nigeria, with a specific focus on First Bank Nigeria Plc.

2.      To determine the relationship between accounting information generated from these systems and two key indicators of financial performance, namely Return on Capital Employed (ROCE) and Earnings per Share (EPS).

3.      To analyze how the quality of accounting information affects the financial performance of First Bank Nigeria Plc.


1.4 RESEARCH QUESTIONS  

1.      How do various information systems within First Bank Nigeria Plc contribute to the collection of financial data for decision-making and reporting?

2.      What factors determine the quality of accounting information generated by the accounting financial information systems in place at First Bank Nigeria Plc?

3.      How does the quality of accounting information generated by these systems impact the financial performance of First Bank Nigeria Plc, specifically in terms of Return on Capital Employed (ROCE) and Earnings per Share (EPS)?


1.5 RESEARCH HYPOTHESES

For the successful completion of the study, the following research            hypotheses were formulated by the researcher;

Hypothesis one:

H0: There is no significant relationship between the various information systems within First Bank Nigeria Plc and the collection of financial data for decision-making and reporting.

H1: There is a significant relationship between the various information systems within First Bank Nigeria Plc and the collection of financial data for decision-making and reporting.


Hypothesis two:

H0: The quality of accounting information generated by the accounting financial information systems in place at First Bank Nigeria Plc is not influenced by any specific factors.

H1: The quality of accounting information generated by the accounting financial information systems in place at First Bank Nigeria Plc is influenced by specific factors.


Hypothesis three:

H0: The quality of accounting information generated by the accounting financial information systems has no impact on the financial performance of First Bank Nigeria Plc, as measured by ROCE and EPS.

H1: The quality of accounting information generated by the accounting financial information systems has an impact on the financial performance of First Bank Nigeria Plc, as measured by ROCE and EPS.


1.6 SIGNIFICANCE OF THE STUDY

This study aims to examine the impact of modern technology on the performance of retail commercial banking, with a specific focus on the influence of Accounting Information Systems (AIS) on frontline banking personnel. The research will highlight how AIS has enhanced the speed and efficiency of banking operations. Furthermore, the project seeks to raise awareness about the significance of accounting information and its beneficial effects on customer service, ultimately enhancing the overall transaction process.


1.7 SCOPE AND LIMITATION OF THE STUDY

The study's focus encompasses assessing the influence of an Accounting Financial Information System on the financial performance of a commercial bank in Nigeria, with First Bank serving as a case study. However, the research has faced certain constraints that have restricted its scope:

a) Availability of Research Material: The researcher has encountered a limitation in the availability of research materials, which has hindered the depth of the study.

b) Time Constraints: The allocated time frame for the study has not allowed for extensive coverage due to the researcher's need to balance it with other academic commitments and examinations.

c) Organizational Privacy: Restricted access to the selected auditing firm has posed challenges in obtaining all the necessary and pertinent information regarding their activities. 


1.8 DEFINITION OF TERMS

Automated Teller Machine (ATM): It is an automatic machine that recognizes a card linked with an account number to dispense cash.

Bank: Financial institution where money and other valuable goods are kept by concerned owners for safe custody.

Cheque: The conditional order in writing by which you instruct your bank to pay on demand a sum from your current account to a named person or bearer.

Customers: It refers to individuals who have the capacity to deal with banks.

Computer: Is a data processing device that can perform substantial computation, including numerous arithmetic or logic operations without intervention by a human operator during the processing.

Electronic Fund Transfer (EFT): It is the development of banking and payment systems which transfer funds electronically instead of using cash or paper documents such as cheque.

E-Banking: It can be defined as automated delivery of new and traditional banking practices and services directly to customers through electronic, integrative communications channel.

E-Commerce: which means “Electronic Commerce?” is the buying and selling of goods and services on the internet, especially the World Wide Web. This term is also used as interchangeably with E-business.

Global System for Mobile Communication (GSM): This is a digital cellular phone technology and it is the most popular standard for mobile phones in the world.

Information and Communication Technology (ICT): This is defined as an umbrella term that includes any communication device or application, encompassing: cellular phones, computer, network hardware and software, satellite systems and so on as well as the various services and applications associated with them, such as distance learning and video conferencing.

Information Technology (IT): This is that which comprises of computers, satellite communications, videotext, network, cable television, software and automated office equipments, electronic mail (e-mail).

Internet Service Provider (ISP): It refers to a company that sells access to the internet, allowing computer users to send electronic mail (e-mail) and browse the World Wide Web (WWW) among other tasks.

M-Banking is also known as ‘Mobile banking’ is a term used for performing balance checks, payments, account transactions, viewing recent transactions etc via a mobile device such as a mobile phone.

Online Processing: It enables the users to input data to the computer receive back result almost instantaneously.

Re-Engineering: Is the fundamental rethinking and redesign of an entire business system or dramatic improvement in quality, speed and services.

Technology: Is referred to the scientific study and use of applied sciences otherwise the application of this to practical tasks in industry.

Services: Is the benefit derived by banks customer as a result of the over the counter and other transactions.

Tele-communication: Is referred to communication through technology devices such as radio, cables, television, telephones, fax machines etc.


1.9 ORGANIZATION OF THE STUDY

This research work is organized in five chapters, for easy understanding, as   follows

Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study. Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature. Chapter three deals on the research design and methodology adopted in the study. Chapter four concentrate on the data collection and analysis and presentation of finding. Chapter five gives summary, conclusion, and recommendations made of the study.

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