DEPOSITORS’ PERCEPTION OF INSIDERS RELATED FRAUD AND ITS IMPACT ON COMMERCIAL BANK PERFORMANCE IN NIGERIA (A STUDY OF FIRST BANK PLC AND ACCESS BANK PLC)

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ABSTRACT

This study Depositors’ perception of insiders related Fraud and its impact on commercial bank performance in Nigeria (A study of First Bank Plc and Access Bank Plc. Three (3) Research questions were formulated while two null hypotheses was also raised. Survey research design was used for the study. The population of the study comprised One hundred (100) staff of Guaranty Trust Bank and Access Bank Plc, Abeokuta, Ogun State. One hundred (100) questionnaires were distributed and seventy (70) were dully filled and recovered from the respondents. Frequencies and percentages were used to analyze the bio-data of respondents. Frequency tables, mean, standard deviation and grand mean were used to analyze the research questions. Chi-square statistic was used to test the hypothesis. It was found out that a correlation exists between frauds and bank profits in Nigerian banking industry. The correlation that exists in the study corresponds with Offiong, Udoka and Ibor (2016) analyzed banking sector frauds in Nigeria from 1994 to 2013. The study found that the problems of Nigerian banking sector frauds require strong inter-agency collaboration, public education and cross border cooperation to accomplish sustainable success. Having highlighted the problems and shortcomings of the Depositors’ Perception of Insiders related Fraud and its Impact on Commercial Bank Performance in Nigeriathis study recommends that bank management should strengthen their internal control system and more specifically ensuring thorough scrutiny of personal character before employing them. This is due to the fact that most fraud cases in banks are often spearheaded by staffs. In addition, monitoring transactions involving huge amounts through Bank Verification Number and Central Bank of Nigeria whistle blowing policy would also be a good measure to checkmate frauds.




 

TABLE OF CONTENT

Title Page                                                                                                                                i

Certification                                                                                                                            ii

Dedication                                                                                                                              iii

Acknowledgement                                                                                                                  iv

Table of Content                                                                                                                     v        

Abstract                                                                                                                                  vi

CHAPTER ONE: Introduction

1.1    Background to the study                                                                                                   1

1.2    Statement of problem                                                                                                        5

1.3    Aim and Objectives of the study                                                                                       6

1.4    Research Questions                                                                                                           7

1.5    Research Hypothesis                                                                                                         7

1.6    Significance of the Study                                                                                                  7

1.7    Scope of the Study                                                                                                                        8

1.8    Operational Definition of terms                                                                                        8

CHAPTER TWO: Literature Review

2.0       Introduction                                                                                                                9

2.1       Conceptual Framework                                                                                               9

2.1.1    Concept of Fraud                                                                                                       9

2.1.2    Types Fraud and Bank Profit and Mobilized Credits                                                            17

2.1.4    Fraud in the Nigeria Financial Institution from the fraudster perspective                 16

2.1.5    Causes of bank in the Nigerian banking industry                                                      18

2.1.6    Prevention and control of Fraud in Nigerian Institution                                             23

2.1.7    Management of Fraud                                                                                                            24

2.1.8    Growth of Bank Fraud in Nigerian Banking Industry                                               26

2.2       Theoretical Framework                                                                                               27

2.3       Empirical Review                                                                                                        31

CHAPTER THREE: Research Methodology

3.0       Introduction                                                                                                                34

3.1       Research design                                                                                                          34

3.2       Population of the study                                                                                              34

3.3       Sample Size and Sampling Technique                                                                        34

3.4       Research Instrument                                                                                                   35

3.5       Sources of Data Collection                                                                                         35

3.6       Method of Data Analysis                                                                                           35

3.7       Validity of Research Instrument                                                                                36

3.8       Reliability of Research Instrument                                                                             36

CHAPTER FOUR: Data Presentation and Analysis

4.0       Introduction                                                                                                                37

4.1       Analysis of Demographic Data                                                                                   37

4.2       Analysis of Research Questions                                                                                 39

4.3       Testing For Hypothesis                                                                                               41

4.4       Discussion of Findings                                                                                               45

CHAPTER FIVE: Summary of Findings, Conclusion and Recommendations

5.1       Summary of Findings                                                                                                 46

5.2       Conclusion                                                                                                                  47

5.3       Recommendations                                                                                                      47

5.4       Limitation of the Study               ]                   47

References                                                                                                                  49




CHAPTER ONE

INTRODUCTION

1.1           Background of the Study

In spite of the fact that banking industry is the most controlled and regulated industry in Nigeria, fraud has continued to rear its ugly head in the industry. It has eaten deep into every units and department in the banking sector. The level of fraud in the present day Nigeria has assumed an epidemic dimension. Nigeria with all its human and natural resources, tethers on brink of failure because of fraud. Much of what we do is “cutting leaves” instead of dealing with the root problem. Generally, fraud takes it root from human heart. It is an axiom that the heart of man is deceitful above all things and is desperately wicked. Olisabu (2001), state that the banking sector has become one of the most critical sectors and commanding heights of the economy with wide implications on the level and direction of economic growth and transformation and on such sensitive issues as the rate of unemployment and inflation which directly affect the lives of our people.

Today, the very integrity and survivability of these laudable functions of Nigerian banks have been called into question in view of incessant frauds and accounting scandals. Oseni (2006) opined that the incessant frauds in the banking industry are getting to a level at which many stakeholders in the industry are losing their trust and confidence in the industry. Corroborating the views of Oseni and Idolo (2010), stressed that the spate of fraud in Nigerian banking sector has lately become a source of embarrassment to the nation as apparent in the seeming attempts of the law enforcement agencies to successfully track down culprits.

Fraud is the number one enemy of the business world. No entity or work is immune from it (Nwankwo, 2001). The fear is now widespread that the increasing wave of fraud in the recent years, if not prevented might pose certain threats to economy and political stability and the survival of financial institution and the performance of the industry as a whole. Nwachukwu (2005) wrote that more money is stolen in or through banks by means of fraud committed with pen than through other means. Fraud may take the form of; theft of inventory assets, misuse of expense account, secret commission and bribery, false invoicing, electronic and telecommunication fraud, unauthorized use of information, cheque forgery, cheque clone, false financial statements, and so on, but whichever form it takes, the fundamental point is that the banking industry falls victim to fraudulent acts suffers and bears the brunt.

The significance of the banking sector in any country stems from its role of financial mobilization from surplus to deficit unit, provision of a competent payment system and facilitation of the implementation of monetary policies. In intermediation, banks mobilize savings from the surplus units of the economy and channel these funds to the deficit unit, particularly private business enterprises, for the purposes of expanding their productive capacity. The banking sector has become one of the most critical sectors in the economy with wide effect on the level and direction of economic growth and transformation and on such economic variables as the rate of unemployment and inflation which directly affect the lives of our people (John, 2022).

Today, the very integrity and survivability of these laudable functions of Nigerian banks have been deteriorated in view of incessant frauds and accounting scandals. Fraud is ‘deceit or trick deliberately practiced in order to gain some advantages dishonestly’. Going by the definitions, frauds in Nigeria cannot be restricted to the banks alone. A lot of fraudulent activities are prevalent in Nigerian economy ranging from bloody killings, ritual, kidnapping, robberies, forgery, misappropriation, cheating, and gangsters and looting. Bank fraud ranges from account-opening, money transfer fraud, money laundering fraud, computer fraud, loans fraud and the likes.

Banks all over the world have through their unique position in an economy, contributed immensely to the economic growth and development of a nation. The significance of the banking sector in any country stems from its role of financial mobilization from surplus to deficit units of any economy, provision of a competent payment system and facilitation of the implementation of monetary policies. In intermediation, banks mobilize savings from the surplus units of the economy and channel these funds to the deficit unit, particularly private business enterprises, for the purposes of expanding their productive capacity.

As intermediaries to both suppliers and users of funds, banks are effectively situated in a continuum that determines the pulse of the economy. The banking sector has become one of the most critical sectors in the economy with wide effect on the level and direction of economic growth and transformation and also on some economic variables such as the rate of employment and inflation which directly affect the lives of the people. Worldwide, the ability or inability of banks to successfully fulfill their role as intermediaries has been a central issue in the financial crisis that has been witnessed so far.

Diamond (2004) posits that a special feature of banking activities is to act as delegated monitors of borrowers on behalf of the ultimate lenders (depositors). In this special relationship with depositors and borrowers, banks need to secure the trust and confidence of their numerous clients. Though this requires safe and sound banking practices, it is not always the case as bank failures in different countries have come to prove. The failure of banks to adequately fulfill their role arises from the several risks that they are exposed to; many of which are not properly managed. One of such risks which is increasingly becoming a source of worry is, the banking risk associated with incessant frauds and accounting scandals.

Fraud, according to Nwankwo (1991) arises when a person/organization in position of trust and responsibility deliberately breaks the rules for personal or corporate gains at the expense of public interest. It is a global malaise that spares no institution and economy. Bank fraud on the other hand is the use of illegal means to obtain money and/or assets held or owned by financial institutions (Nwaeze, 2008). The increasing wave of fraud in financial institutions in recent years pose serious threats to the stability and survival of financial sector and banks in particular (Usman & Shah, 2013). Akinyomi (2012) opined that fraud if not properly checked, might result in huge financial losses to banks and their customers, depletion of shareholders’ funds and banks’ capital base as well as loss of public confidence in banks. Also, the incidence of frauds and forgeries could, in extreme cases, lead to the closure of banks (Fatoki, 2015). Many of the distressed banks in Nigeria today had suffered a great deal from frauds and insider credit abuses (Nwaeze, 2008).

The Nigeria Deposit Insurance Corporation in its 2015 annual report and statement of accounts for the banking sector, stated that a total of 12,279 reported fraud cases for 2015 represented an increase of 15.71 per cent over the 10,612 recorded in 2014 (Ebhodaghe, 2015). Adebisi (2009) reported that the increase in the incidence of frauds and the relatively large amounts involved poses great challenges to the survival and viability of the financial institutions. The foregoing therefore makes it incumbent on stakeholders to declare an emergency on the malaise of fraud in the banking industry in Nigeria

Olufidipe (2014) defined fraud as “deceit or trickery deliberately practiced in order to gain some advantages dishonestly”; According to Boniface (2001), fraud is described as „any premeditated act of criminal deceit, trickery or falsification by a person or group of persons with the intention of altering facts in order to obtain undue personal monetary advantage‟; Idowu (2009) also sees fraud as a deliberate falsification, camouflage, or exclusion of the truth for the purpose of dishonesty/stage management to the financial damage of an individual or an organization. In a nutshell, fraud, which literarily means a conscious and deliberate action by a person or group of persons with the intention of altering the truth or fact for selfish personal gain, is now by far the single most veritable threat to the entire banking industry.

Onyeogocha (2001) attributed it to insider abuses and even board tussles. The NDIC report (2001), showed the actual loss to have exceeded the expected provisions for only N1.3 billion. Such an amount would have been enough to set up a least eleven micro finance banks in the current period. Forgeries currently constitute the greatest challenge facing the industry. Also the number of insiders (staff) who connive with outsiders to perpetuate the act is alarming. Equally worrisome is the rise in the number of top management staff that have either been indicted or accused of engaging in bank fraud. Against these backgrounds, the main purpose of this study is to examine the factors that contribute to frauds, to evaluate the impact of internal control system in combating fraud in the banking industry, determine the effectiveness of the activities of an auditor and also the way by which it can be is prevented and controlled

1.2       Statement of the Problem

The larger society expects greater accountability, fairness, transparency and effective intermediation from banks, ensuring that they carry out their responsibilities with sincerity of purpose and unquestionable integrity with respect to their operations as a means towards earning public trust and goodwill. The banking business has become more complex with the development in the field of Information and Communication Technology (ICT) which has changed the nature of bank fraud and fraudulent practices. Berney (2008) observed that customers rely heavily on the web for their banking business which leads to an increase in the number of online transactions.

Gates, Jacob and Malphrus (2009) assert that the internet provides fraudsters with more opportunities to attack customers who are not physically present on the web to authenticate transactions. In Nigeria, in spite of the banking regulation and bank examination by the Central Bank of Nigeria (CBN), the supervisory role of the Nigeria Deposit Insurance Corporation (NDIC), and The Chartered Institute of Bankers of Nigeria (CIBN), there is still a growing concern about fraud and other unethical practices in the banking industry. Evidence from the NDIC Report (2008) revealed that the report of the examinations and special investigations from the banks were still bedeviled with problems of fraud, weak board and management oversight; inaccurate financial reporting; poor book-keeping practices; non-performing insider-related credits; declining asset quality and attendant large provisioning requirements; inadequate debt recovery; non-compliance with banking laws, rules and regulations; and significant exposure to the capital market through share and margin loans.

Okpara (2009) found that one of the factors that impacted the most on the performance of the banking system in Nigeria was fraudulent practices. This study thus, examines the depositors’ perception of insider’s related fraud and its impact on commercial bank performance in Nigeria. (A case study of Access and Guaranty Trust Bank, Abeokuta, Ogun State)


1.3       Aims and Objective of Study

The main objective of the study is to examine the effect of depositor’s perception of insider’s related fraud and its impact on commercial bank performance in Nigeria.

The specific objectives were to:-

i. Ascertain the effect of fraud on profit in Nigeria banking industry.

ii. Evaluate the effect of fraud on assets in Nigeria banking industry.

iii. Determine the effect of fraud on bank deposits in Nigeria banking industry


1.4       Research Question

The study aim to give answers to the following questions

1. What is the effect of fraud on profit in Nigeria Banks?

2. What is the problem of fraud on Nigeria Banks assets?

3. What are the effects of frauds in bank deposits in Nigeria Bank industry?


1.5       Research Hypothesis

The following hypotheses were formulated for the study:

Hypothesis 1

Ho: There is no significant relationship between Frauds and Bank profits in Nigerian banking industry.

H1: There is significant Frauds and Bank profits in Nigerian banking industry.

Hypothesis 2

Ho. There is no significant effect of fraud on assets in Nigerian banking industry.

H1: There is significant effect of fraud on assets in Nigeria Banking industry

1.6       Significance of the Study

The significance of the study is borne out of the fact that the empirical results would shed light on how fraudulent activities of individuals and organizations (insiders and outsiders) affect bank performance and provide basis to make policy recommendations. The study also seeks to improve on the methodology and findings of past researchers by conducting some statistical tests of significance. Furthermore, the study will be of value and very useful to all categories of bank managers, financial information users such as existing and potential shareholders, creditors and fund providers and the relevant government agencies. Besides, researchers and students in the field of banking and finance who want to know more about fraud, its causes and possible ways of preventing it will also find the study beneficial.

1.7       Scope of the Study

The scope of this study will focus on the staff and customers First Bank Nigeria, Plc, Abeokuta Branch, Ogun State

1.8       Operational Definition of Terms

·       Fraud: This arises when a person/organization in position of trust and responsibility deliberately breaks the rules for personal or corporate gains at the expense of public interest. It is a global malaise that spares no institution and economy.

·       Bank fraud: is the use of illegal means to obtain money and/or assets held or owned by financial institutions.

·       Perception: is the organization, identification, and interpretation of sensory information in order to represent and understand the presented information or environment.

·       Performance: performance as the process of quantifying the efficiency and effectiveness of organization’s action. It is the process of assessing the progress made (actual) towards achieving predetermined set goals. It involves the establishment of organizational goals, monitoring of progress towards the goals, and making necessary modifications to attaining those goals in an effective and efficient way.

 

 

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