IMPACT OF INTERNAL CONTROL SYSTEM IN THE NIGERIAN BANKING INDUSTRY (A STUDY OF FIRST BANK NIGERIA PLC, ABEOKUTA SOUTH LGA)

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ABSTRACT

This study investigates the “Impact of Internal Control System in the Nigerian Banking Industry”. 3 Research questions were formulated while three null hypothesis was also raised. Survey research design was used for the study. The population of study is total of sixty-nine (69) which comprised one (1) internal auditor and twenty-eight (28) staff of First Bank Nig. Plc, (Panseke Branch) and one (1) internal auditor and thirty-nine (39) staff of First Bank Nig. Plc, (Lafenwa Branch) situated at Abeokuta, Ogun state. Fifty two (52) questionnaires were distributed and (50) fifty were dully filled and recovered from the respondents. Frequencies and percentages were used to analyze the bio-data of respondents. Frequency tables, mean, standard deviation and grand mean were used to analyze the research questions. Chi-square statistic was used to test the hypothesis. It was found out that internal control measures involves monitoring and controlling the activities of the bank staff to prevent errors through adequate ICT training. Internal control measures involves monitoring day to day activities of the bank to prevent fraud by installing CCTV camera within the Bank. Segregation of duties, daily deposit of cash receipts, bank reconciliations and limiting access to check stock have effect role in internal control system and also a true reflection of organizational activities is presented in financial statement through the performance of internal control. Based on the findings, the study recommended that management should ensure that there are adequate organizational controls and that each staff knows his duties and equally ensures effective segregation of duties, the internal control system should be remolded and efficiently and effectively and at the same time evaluated periodically to strengthen its weaknesses in the organization and finally the management of the organization should be reviewed periodically so as to cope with modern trends in organizational fraud prevention.

 


 

TABLE OF CONTENT

Title Page                                                                                                                    i

Certification                                                                                                                ii

Dedication                                                                                                                  iii

Acknowledgement                                                                                                      iv

Table of Content                                                                                                         v        

Abstract                                                                                                                      vi

CHAPTER ONE

Introduction

1.1    Background to the study                                                                                       1

1.2    Statement of problem                                                                                            4

1.3    Aims and Objective of the study                                                                           6

1.4    Research Questions                                                                                               6

1.5    Research Hypotheses                                                                                            7

1.6    Significance of the study                                                                                      7

1.7    Scope  and Limitation of Study                                                                             8

1.8    Operational Definition of terms                                                                            9

CHAPTER TWO

Literature Review

2.0       Introduction                                                                                                     9

2.1       Conceptual Review                                                                                         9

2.1.1    Internal Control                                                                                              10

2.1.2    Roles of Internal Control                                                                                13

2.1.3    Purpose of Internal Control                                                                            14

2.1.4    Characteristics of Internal Control                                                                 14

2.1.5    Types of Internal Control                                                                               16

2.1.6    Essential Features of Internal Control in Financial Management                   18

2.1.7    Internal Control in Financial Institution and Statutory Guideline as                         19

Tool against Fraud and Distress

2.1.8    Bearers of Internal Control Responsibility                                                     20

2.1.9    Key Success Factors of a Financial Institution                                               21

2.1.10 Function of Commercial Bank                                                                        21

2.1.11 Importance of Internal Control                                                                       22

2.1.12 Internal Audit                                                                                                 23

2.1.13 Internal Check                                                                                                            23

2.1.14 Relationship between Internal Auditing and Internal Check                         24

2.1.15 Management and Internal Control System                                                     25

2.1.16 Possible Solution to Detect Internal Control System                                     26

2.1.17 Limitation of Internal Control                                                                                    27

2.1.18 Specific Method of Achieving Internal Control                                             28

2.1.19  Management Duties in Ensuring Internal Control System                             29

2.1.20 The Objectives of Internal Control System                                                    29

2.1.21  Essential Features of Internal Control                                                            30

2.1.22 Internal Control in Specific Areas of Business                                               31

2.2       Theoretical Framework                                                                                   35

2.2.1    Theoretical framework: Open System Theory                                                35

2.3       Empirical Review                                                                                            39

2.4       Synthesis of Gaps Identified                                                                          40

 

CHAPTER THREE

Research Methodology

3.0       Introduction                                                                                                    42

3.1       Research design                                                                                              42

3.2       Population of the study                                                                                  42

3.3       Sample size                                                                                                     42

3.4       Instrument for Data Collection                                                                       43

3.5       Procedure for Data Collection                                                                        43

3.6       Method of Data Collection                                                                             43

3.7       Validity of Research Instrument                                                                    44

3.8       Reliability of the Research Instruments                                                          44

3.9       Decision Rule                                                                                                  45

CHAPTER FOUR

Presentation, Analysis of Data and Discussion of Findings

4.0       Introduction                                                                                                    46

4.1       Analysis of Demographic Data                                                                       46

4.2       Analysis of Research Questions                                                                     48

4.3       Testing For Hypotheses                                                                                  53

4.4       Discussion of Findings                                                                                   59

CHAPTER FIVE

Summary, Conclusion and Recommendations

5.0       Summary                                                                                                         60

5.1       Conclusion                                                                                                      61

5.2       Recommendations                                                                                          61

5.3       Limitation of the Study                                                                                  62

            References                                                                                                      63

            Appendix I                                                                                                      69

            Appendix II                                                                                                    70                                                       





CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

Every organization both profit or non-profit organization has its objectives and goals in mind to achieve. For the non-profit making organization, their goal is to satisfy the social need of the citizens and in the effort to achieve these purposes supervision more often than not play a vital role. For an organization to carry out its business there must be some factors put in place for the smooth running of the organization like materials, machines, money etc.

Internal risk control is important for all forms of businesses and is a highly pertinent issue within the domain of risk management since the beginning of the 21st century. This has been propelled by a series of large corporate scandals and failures (Crouch, 2012). The most well-known accounting scandals over the past decades have probably been the cases of Enron and WorldCom (Ndege, 2015). In the aftermath of the Enron debacle, it turned out that auditors had long neglected several internal control deficiencies which contributed significantly to the downfall of many companies (Cunningham & Harris, 2006). Manufacturing SMEs are regarded as vulnerable during their expansion phases and less likely to have in-house capabilities for sound control and risk management systems (Jocumsen, 2004). 

Organizations face internal and external forces that call for a strategy to help them continue to be relevant and competitive in the business environment (Strickland, 2012). The firm’s ability to meet their objectives with respect to remaining competitive and relevant rests largely on the policies and strategies as well as the effectiveness of procedures established to safeguard their operations (Kaplan, 2012). 

Owing to the changing competitive surroundings, the extent to which internal control systems of organizations must be extensively structured to safeguard continuous increase in returns has become obvious (Ndungu, 2013). Internal control systems are systems made up of procedures and policies that help to safeguard a company’s assets, provide trustworthy financial reporting, enhance compliance with rules and regulations and achieve efficient and effective operations (Omani-Antwi, 2014). These systems of procedures and policies, according to Gray and Manson (2016) are usually associated with internal and external communication processes of an organization, as well as procedures for managing corporate finance, the preparation of accurate and reliable financial reports on a timely manner, and the maintenance of inventory records and properties.

The framework for internal control systems developed by the Committee of Sponsoring Organization of Treadway Commission (COSO) argue that every sound system of internal control must have five components namely: control environment, risk assessment, control activities, information and communication and monitoring of internal control (COSO, 2009). According to Pickett (2015), these components interact among each other, forming an integrated system that reacts dynamically to changing conditions. In essence, the ICS is intertwined with the entity' operating activities and is fundamental to the successful operation of the enterprise (Steinberg, 2016).These need to be well coordinated in order for the success of the organization to be achieved. Management use internal control as a tool to check it staff due to the fact that managers are not able to monitor the activities of the organization.

It therefore adopts the internal control in such a way that the system checks itself and any irregularity within the system is been detected and corrected. To ensure that the system checks itself, management could use devices such as segregations, supervision of work and acknowledgement of performance. The effective arrangement and implementation of this control system would ensure proper management. It has been discovered that due to lack of internal control several banks have been discovered to have defrauded its customers mostly foreign investors, Having discovered this, banks now take extra precaution before clearing a cheque because of rampant incidence of fraud and forgeries which have placed bank. Loss on average of N1m each working day of the year in Nigeria. Due to this challenges, The central Bank of Nigeria Governor, Professor Charles Soludo, issued a directive to banks to increase its capital base to N25 billion in his statement on July 6 ,2004.

Management use internal control as a tool to check it staff due to the fact that managers are not able to monitor the activities of the organization. It therefore adopts the internal control in such a way that the system checks itself and any irregularity within the system is been detected and corrected. To ensure that the system checks itself, management could use devices such as segregations, supervision of work and acknowledgement of performance.

1.2 Statement of the Problem                                                      

The task of internal control system revolves around prevention and detection of fraud in the organization. Internal control system is vital for the achievement of efficiency and effectiveness of operations in an organization. While every business aims to maximize profit, weak internal control implies that such business may fail to achieve its set objectives. Efficient internal control system creates an organization’s confidence in its ability to perform and undertake its functions. For instance, financial scandals have been witnessed by several firms in recent time, triggering reactions for tighter regulation and enhanced standards for accounting and corporate governance. In Nigeria, many firms have collapsed due to poor financial management and overall weak system of internal control.

Globally, internal control failure among small businesses often leads to loss of assets, fraud, waste, mismanagement, inefficiency, loss of client assurance, and failure to achieve business goals. Lack of internal control has a negative effect on the profits and continuity of business. Thirty-eight percent of small businesses have internal control departments while 88.3% of large companies have these departments.

The general business problem was that leaders Small and medium-sized enterprises face internal control challenges. The specific business problem was that some leaders of Small and medium-sized enterprises in Nigeria lack strategies for improving internal control practices. All this needs to be amended by a good internal control to secure the assets of the organization by assessing the quality of internal control system in commercial bank. We might not really understand the impact of internal control system in an organization and banking industry at large until probably we run an organization void of internal control system. The absence of adequate internal control measures exposes the financial management of an organization to certain threats such as: Incorrect financial statement and /loss of the company’s’ assets, Stealing and mis-management of organizational vital documents which may be done by an employee to take undue advantage, Incorrect and unreliable financial records which may lead to loss of organizational integrity and Non implementation of accounting policies in consistent with the applicable legislation appropriate in presentation of financial statement. Despite the control systems put in place by the banks, banks still experience liquidity problems, inefficient allocation of resources, and delay in preparation of financial reports, malfunctioning and fraud in use of assets of the banks.

The findings of the studies carried out and did not focus specifically on Internal Control system in Nigerian Banking Industry and it is clear that, there are many areas about internal control system in relation to financial performance that have not yet been fully addressed. It is against these problems that this research work is based.

 1.2 Aim and Objectives of the Study

The aim of this study is to assess the impact of internal control system in the Nigerian banking industry focusing on First bank plc branch Situated in Abeokuta metropolis.

Specifically, the study seeks to:

1.    Determine the internal control measures established by the bank to safeguard their assets

2.     Evaluate the role of the internal control system in a developing banking industry

3.     Determine how the internal control system can be made effective and efficient.

1.3. Research Questions

This study attempt to provide answers to the following research questions;

1.     What are the internal control measures established by the bank to safeguard their assets?

2.     What are the roles of the internal control system in a developing banking industry?

3.     What are the key success factors of a financial institution?

1.4. Research Hypotheses

Hypothesis One

Ho: There is no significant relationship between internal control measure and its impact on ensuring proper use of banking funds and assets.

H1: There is a significant relationship between internal control measure and its impact on ensuring proper use of banking funds and assets.

Hypothesis Two

Ho: There is no significant relationship between internal control measure and its impact on developing banking industry

H1: There is a significant relationship between internal control measure and its impact on developing banking industry

Hypothesis Three

Ho: Fraud perpetration and losses of revenue does not have significance effect on banking as a result of weakness in the internal control system.

H1: Fraud perpetration and losses of revenue have significance effect on banking as a result of weakness in the internal control system.

1.5 Significance of the study

This research work will go a long way in helping an organization discover the quality of internal control system in an organization. It will also reveal the problems caused by bad internal control system. This study will provide useful information to auditors, top managers, accountants and future researchers.

The Auditor: it helps them to assure an organization objective in operational effectiveness and efficiency, reliable financial reporting.

The top manager: it helps them to maintain effective internal control and to maintain adequate policies and procedures.

Accountants: it helps reduces the risk of asset loss, and helps ensure that plan information is complete and accurate, financial statement are reliable.

The future researchers: it helps them to have more knowledge on internal controls measures.

1.6  Scope and Limitation of the Study

The study intends to assess the impact of internal control system and this study will be done in a commercial bank in Abeokuta south LGA, First Bank Nig. Plc. Data will be obtained through checklist and questionnaire, using an internal auditor and bank staff as study sample. I was not able to carry out some adequate research due to general problem accrues to all Banks in Nigeria both central banks and commercial concerning the new note to make a good feasibility study.

1.7 Operational Definition of Terms

The following terms will be used in the course of this research work and as such need to be explained. They are stated below:

1. Internal Control: It has been defined by the Auditing planning committee (APC) as “the whole system of control financial and otherwise established by management in order to carry out the business of the enterprise in an orderly and efficient manner to safeguard the assets and secure as far as possible, the competence and accuracy of records, the prevention and detection of errors and fraud in accordance with the final preparation of financial statement.

2. Control: Is an exercise performed in the present to achieve a plan drawn up for the future.

3. Commercial Bank: Is a financial institution which accepts deposits from the public and gives loans for the purposes of consumption and investment to make profit.

4. Assets: It is an item of property owned by a person or company, regarded as having valve and available to meet debts, commitments, or legacies.

5. Internal Control Measures:  it consists of all the measures taken by the organization for the purpose of protecting its resources against waste, fraud, and inefficiency; ensuring accuracy and reliability in accounting and operating data, Securing compliance with the policies of the organization and evaluating the level of performance in all organizational unit of the organization

  

 


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