This study investigates the impact of personnel administration on organizational effectiveness, with a focus on the Manpower Institute in Dutse, Jigawa State. Personnel administration, as a crucial aspect of human resource management, encompasses the processes of recruitment, training, performance management, and employee welfare, all of which play a pivotal role in enhancing productivity and organizational success. This case study examines the strategies employed by the Manpower Institute to manage its workforce and assesses the outcomes in terms of employee performance, job satisfaction, and overall institutional growth. Using qualitative and quantitative data gathered through surveys, interviews, and document analysis, the research highlights the strengths and weaknesses of the institute’s personnel administration practices. Findings suggest that effective personnel management positively influences employee engagement, reduces turnover, and fosters a conducive working environment, leading to improved organizational outcomes. However, challenges such as inadequate training programs, limited career development opportunities, and inconsistencies in performance appraisal systems were identified as areas requiring improvement. The study concludes with recommendations for enhancing personnel administration practices, emphasizing the importance of strategic human resource management in achieving organizational goals and fostering sustainable development in public institutions like the Manpower Institute in Dutse.
Keywords: Personnel administration, organizational effectiveness, manpower development, human resource management, employee performance, Manpower Institute, Jigawa State.
Table
of Contents
TITTLE
PAGE.. 1
APPROVAL
PAGE.. ii
DECLARATION.. iii
CERTIFICATION.. iv
DEDICATION.. v
ACKNOWLEDGMENT.. vi
TABLE
OF CONTENT.. Error! Bookmark not defined.
ABSTRACT.. viii
CHAPTER
ONE.. 1
INTRODUCTION.. 1
1.1
Background of the Study. 1
1.2
Statement of the Problem... 2
1.3
Aims Objective of the Study. 2
1.4
Research Question/ Hypothesis. 3
1.5
Scope/ Limitation of the Study. 4
1.6
Limitations of the Study. Error! Bookmark not defined.
1.7
Historical Background of the Area Of Study. Error! Bookmark not defined.
1.8
Definition of Terms. 4
1.8
Plan of the Study. 6
CHAPTER
TWO.. 8
LITERATURE
REVIEW AND THEORETICAL FRAMEWORK.. 8
2.1
Introduction. 8
2.2
Conceptual Review.. 9
2.2 The
Role Of Personnel Manager 9
2.3
Function Of Personnel Management 9
2.6
Theoretical Framework. 12
CHAPTER
THREE.. 15
RESEARCH
METHODOLOGY.. 15
3.1
Introduction. 15
3.2 Research
Design. 15
3.3
Population of the Study. 15
3.4
Sampling Size. 15
3.5
Sampling Techniques. 16
3.6
Method of Data Collection. 16
3.7
Research Instrumentation. 17
3.8
Method of Data Analysis. 17
CHAPTER
FOUR.. 18
DATA
PRESTATION AND ANALYSIS. 18
4.1
Introduction. 18
4.2
DEMOGRAPHIC DATA OF THE RESPONDENT.. 18
CHAPTER
FIVE.. 18
SUMMARY,
CONCLUSION AND RECOMMENDATION.. 24
5.1
Introduction. 24
5.2
Summary. 24
5.3.
Conclusion. 25
5.4
Recommendations. 25
BIBLIOGRAPHY.. 26
Appendix. 29
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
At
one time in our history looking people appeared to be sufficient for choosing
to work in the field. How as personal department preferring to work with humans
rather than object is still important with it is grossly insufficient in these
modern times. Personal department is one of our most complex and challenging
field of endeavor. Not only most of the firms’ requirements for and effective
work full be met the personal. Manager must be greatly concerned with the
expectoration of both employees and society in general. Society at large has
produced its human resources to have vital needs that move beyond a “work
force” status. The employee is simultaneously an instrument of the firm, a
human being and a citizen. According to (Weichrich and Koontz 2018), the
personal manager is to designing and maintaining on environment in which individual’s
workings together in groups efficiently to accomplish selected aims.
As
knowledge expended in executing these roles the manager began to understand the
necessity for ascertaining and accommodating to the needs of human beings who
constituted the workforce. He or she constantly searched for that program which
would support the accomplishment of both organizational and individual
objectives.
Personnel
department is getting activities completed efficiently with and through other people;
since society expectation regarding appropriate treatment of its citizens are
constantly changing the personnel manager occupies a unique position in the
firm with aspect to defining and fulfilling this encouraged social role. The
primary obligations are:
- Ensuring
that expectations, the quality of work life is met.
- Ensuring
that the organization is in compliance with appropriate laws and regulations
effecting employees and,
- Participating
in the designing and execution of periodic social audits.
Environment
there is evidence of growing demand for challenging and interesting jobs
according respect for personnel privacy permitting greater individualism in
dress and life style and assistance in planning life long careers. A type of
co-operate constitutionalism is beginning to enter private enterprise when the
executive power to make on lateral decisions is restricted. The employee does
not give up his societal citizenship when entering the organizations. there
will be increasing expectations in terms of “due process” in deciding upon layoffs
and discharges freedom of speech in regard to revealing unsafe on illegal
organizational activities and the right to not reveal personnel information
concern to the organization. It has been suggested that firms should be
measured in terms of that which will reveal the quality of work life such a
absenteeism turnover alcoholism drug addiction and mental illness. If
“acceptable levels are exceeded firms should be fined or taxed just as they are
when they excessively pollute the water off course measuring and determiner
what are acceptable level would be very difficult tasks. In addition, it is not
at all certain that the quality of work life is the only possible course for anabolism
drug addiction and mental illness.
1.2 Statement of the Problem
The increase in the number of employees traceable to industrial
revolution era and complexity in management constitute major problem in every
business organization. Due to poor span of control a manager who used to manage
twenty (20) instead of five (5) works. This requires a lot of specialist skill
and methods; hence there is need for personnel functions.
In view of the above, can an organization do without personnel
management, in the area of human relations in an organization? This can be
referred to as the interaction between management and workers, and the outside
world, such as government, supplier’s contractors and all the external
environment of an organization.
1.3 Aims Objective of the Study
This study is carried out for the following objectives:
- To
ascertain basic understanding of the impact of personnel management on
organizational performance.
- To
know how effective are the personnel are functions to the well-being and
performance of the workers in an organization.
- To
elucidate some problems encountered by an organization.
- To
ascertain the relationship between personnel management and organizational
performance
1.4 Research Question
- How
does personnel administration influence employee productivity at the
Manpower Institute?
- What
are the key challenges faced in implementing personnel administration
policies at the institute?
- To
what extent does personnel administration affect organizational efficiency
and effectiveness?
- How
do training and development programs contribute to employee performance at
the Manpower Institute?
- What
strategies can be implemented to improve personnel administration
practices in the organization?
1.5 Research hypothesis
For the successful completion of the study, the following research
hypotheses were formulated by the researcher;
H1: there is no impact of personnel management on organizational
performance.
H2: there is an impact of personnel management on organizational
performance.
H3: there is no relationship between personnel management and
organizational performance.
H4: there is relationship between personnel management and
organizational performance.
This
study limited to the role of personnel department in on organization. this
study looks at low personnel department as an imputed tool of effecting
employee’s relation in the manpower development institute, Jigawa State. The
study also looks into basic need for personnel planning and the function of
personnel department.
1.7
significant of the study
This
study provides insights into the effectiveness of personnel administration in
achieving organizational goals. It highlights best practices and identifies
areas for improvement, thereby contributing to the academic and practical
understanding of human resource management in public institutions.
1.8 Historical Background of the Study
Area
The Manpower Institute, Dutse, is a
prominent training and development institution established in Jigawa State to
address the growing demand for skilled professionals and enhance the capacity
of the state’s workforce.
Origin and Establishment
The institute was founded in response
to the need for a structured platform to train public servants, private sector
employees, and other professionals in Jigawa State. It was established under
the mandate of improving human capital and fostering development through
systematic personnel administration. The institute became operational during
the early 2000s, as part of the state government's broader strategy to enhance
capacity building and organizational efficiency.
Vision and Mission
The institute's vision is to be a
center of excellence in manpower development, focusing on providing world-class
training programs to equip employees with the skills required to meet
contemporary challenges in public and private sectors. Its mission includes
fostering professionalism, promoting ethical standards, and ensuring continuous
improvement in administrative practices.
Strategic Location
The institute is strategically
located in Dutse, the capital of Jigawa State, which serves as the
administrative and economic hub of the state. Dutse's central position makes it
accessible to participants from different parts of Jigawa and neighboring
states.
Key Functions
- Training and
Capacity Building: The institute provides training programs in areas such
as personnel management, leadership, and technical skills.
- Policy Development:
It plays a role in formulating policies for effective manpower utilization
in Jigawa State.
- Research and
Consultancy: The institute engages in research on workforce development
and provides consultancy services to public and private organizations.
- Performance
Evaluation: It aids in evaluating personnel performance, aiming to improve
service delivery across sectors.
Contributions to Jigawa State
Over the years, the Manpower
Institute has become an integral part of Jigawa State's development by:
Enhancing the skills of the state’s
workforce.
Promoting efficiency and productivity
in public administration.
Supporting the state's economic
development through human capital investment.
Current Status
Today, the Manpower Institute
continues to grow in prominence as it adapts to emerging trends in personnel
administration. It collaborates with both local and international organizations
to ensure that its programs remain relevant and impactful.
1.8 Definition of Terms
Ø Deciding: Is a process of setting objectives
and goals of an organization and the formulation of a decision model for
sleeting means of achieve them. It is deciding in advance what to do how to do
it, when to do it and who is to do it. Horse Simon 2006.
Ø Development:
The process of growth or advancement in skills, knowledge, or infrastructure,
aimed at improving individual or organizational capabilities and achieving
higher efficiency and effectiveness. In the context of human resources, it
refers to activities like training, mentoring, and professional growth
initiatives.
Ø Manpower:
The total number of people available or employed to perform a task or operate
within an organization, industry, or region. It represents the human resources
required to achieve organizational goals.
Ø Manpower Development:
Manpower development refers to the systematic process of enhancing the skills,
knowledge, competencies, and productivity of the workforce within an
organization or region. It is a critical aspect of human resource management
aimed at ensuring that employees or individuals are well-prepared to meet
current and future challenges in their roles.
Ø Administration:
The process of planning, organizing, directing, and controlling resources
(human, financial, or material) within an organization to achieve set
objectives efficiently and effectively. It involves decision-making and
implementing policies.
Ø Personnel:
The employees or workforce of an organization, collectively referred to as
human resources, responsible for carrying out its operations and contributing
to its overall success.
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