ABSTRACT
Intercommunication
system in banking operation is a system which allows customers to be attended
in a bank in order to carry out the basic operation necessary in a bank like
deposit, withdrawal etc. and also covers the aspects of the Automated Teller
Machine (ATM).
TABLE OF CONTENTS
TITLE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE
OF CONTENTS
CHAPTER
ONE
1.1
Introduction
1.2
Aim and Objectives
1.3
Statement of Problem
1.4
Significant of Study
1.5
Scope of the Study
1.6
Organization of the Report
1.7
Definition of Technical Terms
CHAPTER
TWO
2.1 Basic concepts in Banking Operation
2.2 Importance of Intercommunication System
2.3 Computer in Intercommunication System
2.4 Literature Review
CHAPTER
THREE
3.1 Research Methodology
3.2 Method of Data Collection
3.3 Analysis of the Existing System
3.4 Problems of the Existing System
3.5 Description of the Proposed System
3.6 Advantages of the Proposed System
3.7 Design and Implementation Methodology
CHAPTER
FOUR: DESIGN, IMPLEMENTATION AND
DOCUMENTATION OF THE SYSTEM
4.1 Design of the system
4.1.1 Output Design
4.1.2 Input Design
4.1.3 Database Design
4.1.4 Procedure Design
4.2 Implementation of the System
4.2.1 Implementation Techniques used in details
4.2.2 Programming Language used with reasons
4.2.3 Hardware and Software support
4.3 Documentation of the System
4.3.1 Program Documentation
4.3.2 Operating the system
4.3.3 Maintaining the System
CHAPTER
FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Experienced Gained
5.3 Conclusion
5.4 Recommendation
References
System
flowchart
Screen
shots
CHAPTER
ONE
1.1 INTRODUCTION
Communication
is the transfer of information from one person known as the sender to another
person, known as the receiver. The role of communication in human life cannot
be over emphasized. A result of this, there is a need for computer to be used
as a mean of recording system in the bank; this gave rise to
“intercommunication system in banking operation”.
Intercommunication system in banking operation
can be defined as the process of carrying out the basic activities in a bank in
order to perform the desire function.
This project describes the
possibility of the operations of the united bank for Africa (UBA) with the use
of forms and frames to accept data and save it into the database. It also
describes the operation of banks which include keeping of account for their
customer.
Having considered some of the
operations of this bank. This project helped to perform the basic operation of
the banks and provides facility by which all the bank activity can be accessed
through the same database.
Through information and
communication technology (ICT) service available to united bank for Africa
(UBA) Ilorin, it can now give its customers a unified access to manage their
personal financial information. The adoption of information and communication
technology (ICT) by this bank has increased its operational efficiencies,
reduced cost through high utilization rate in ICT environment to ensure
compliance with changing time and to gain competitive advantage. Method of
handing financial services has to change from old manual transactions and data
processing to a faster, more effective and highly efficient electronic data
processing and electronic fund transfer (EFT) i.e. deposits withdrawals,
bills-pay-in, purchases of draft, valve for cheque, third-part transactions, fund
transfer and inquiries are all done electronically within seconds. The adoption
of information and communication technology (ICT) has also helped some other
standard banks in Nigeria to keep the peace with the changing customer.
The complex nature of the banking
system, its products and services have made it necessary for banks to embrace
changing as quick as possible since this medium of banking has proven to be
very efficient in most countries of the world (for example American) and
Nigerian is no exception.
This research work is therefore on attempt to determine
the intercommunication system in banking operations on Nigeria banks.
1.2 AIM
OF THE STUDY
Intercommunication
system in banking operation drives development and modernization of our payment
system and other transaction on line, to improve effectiveness of monetary
policy in managing inflation and economic growth.
OBJECTIVES
OF THE STUDY
1. To
reduce long queue in accessing customer records.
2. To
support good customer relation.
3. Data
storage is centralized updates to that data are far easier to administer.
4. Ability
to know the number of customers patronizing the bank.
5. Ability
to eradicate the stress passed through by the staffs.
6. Ability
to update and access staff details whenever it is needed.
1.3 STATEMENT OF PROBLEM.
i.
LIMITED
ACCESS
It may result from a lack of connections to
company’s intranet, ignorance of user names for the accounting system, or
restrictions on certain files or other document which are stored electronically.
ii. SECURITY ISSUES
Computer security is a common
issue when conducting operation with computer. Computer can ruin files or have
incompatibility problems; the loss of a laptop can result in a client’s
information being available for compromise.
ii.
MANUAL
SYSTEMS
Not all business has
computerized accounting systems in place for their financial operations. This
can result in computers being somewhat worthless during auditing process.
Auditor may need to conduce manual calculations and then enter the data into
the computer; increasing time spent on the calculations.
1.4 SIGNIFICANT OF
STUDY.
Intercommunication system in the banking
sector have enhanced customer service and productivity regarding account
management, while stream living back office activities. The biggest impact is
in the area of competition. Small banking institutions can access the same
technology as large banking institutions and therefore, can complete with them
more effectively for business.
1.5
SCOPE OF THE STUDY
This research work is limited
to the basic operation of the United Bank for Africa (UBA), but it does not
made any reference to the rate at which the bank give interest on certain
amount of money deposited into their bank at a particular point in time due to
the fact that the bank did not give raw fact on this area. It is also
restricted to savings and fixed account operations.
1.6 ORGANISATION OF THE REPORT
This project is divided into five
distinct chapters. chapter one describe the introduction, aim and objectives,
significance of the study, problem of the study, scope and limitation, the
organization of the report as well as the definition of technical terms.
The second chapter talks about the
basic concept of banking operation, importance of intercommunication system in
banking operation, computer in intercommunication system, appraisal of
literature review.
The third chapter deals with the
method of data collection, analysis of data and the existing system,
description the proposed system and the advantages of the propose system.
The second of the last chapter deals
with the design of the system which entails the output, input, database and
procedure design of the system, the implementation of the system, the
implementation comprises of the hardware and software support and the
documentation, operating the system which comprises of program documentation,
operating tye system, maintaining the system.
The last chapter deals with the
summary, experience gained, conclusion and recommendation.
1.7 TECHNICAL TERMS
OF THE STUDY STANDARD ACTIVITIES
Banks act as payment agent by
conducting checking or current accounts for customers paying cheques drawn by
customers on the bank, and collecting deposited to customer’s current
accounts. Banks also enable customer payments
via other payment methods such as automated clearing house (ACH), wire transfer
or telegraphic transfer and automated teller machine (ATM).
Banks can create new money when they
make a loan. New loans throughout the banking system generate new deposits
elsewhere in the system. The money supply is usually increased by the act of
lending and reduced when loans are repaid faster than new ones are generated.
Banks provide different payment
services, an a bank account is considered indispensable by most businesses and
individuals. Non-banks that provide payment services such as remittance
companies are normally not considered as an adequate substitute for a bank
account.
CHANNELS
Banks
offer many different channels to access their banking and other services:
Automated
teller machines
A
branch is a retail location
Call
center
Mail:
most banks accept cheque deposit via mail and use mail to communicate to their
customer e.g. by sending out statements.
Mobile
banking is a method of using one’s mobile phone to conduct banking
transactions.
Online
banking is a term used for performing multiple transactions, payment e.t.c over
the internet.
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