DESIGN AND IMPLEMENTATION OF AN AUTOMATED AMBULANCE DISPATCH SYSTEM

ABSTRACT

Ambulance dispatch system (ADS). This is a software that is needed to help ensure that the ambulance dispatching company meets all federal mandates about the speed at which an ambulance is dispatched. In order to made this possible, the system greatly decreases the amount of paperwork that must be filed. This system shall also help the company ensure that they are providing an adequate amount of ambulance for each of the service area by enabling the management to track the status of each ambulance and a log of ambulance activity. The system can also be known as computer aided dispatch system (CAD), that receives a phone call from a service provider, records the details of an emergency incident including location, finds the next available ambulance and dispatches the ambulance within three minutes.    

TABLE OF CONTENTS

Contents                                                                                                            page

Title page      -           -           -           -           -           -           -           -           -              i

Certification             -           -           -           -           -           -           -           -          ii

Dedication    -           -           -           -           -           -           -           -             -         iii

Acknowledgment   -           -           -           -           -           -           -              -    iv-v

Abstract        -           -           -           -           -           -           -           -               -      vi

Table of contents   -           -           -           -           -           -           -                -vii-ix

CHAPTER ONE:

NTRODUCTION

1.0      Introduction            -           -           -           -           -           -           -        1-2

1.1      Theoretical Background   -           -           -           -           -           -           2

1.2      Statement of Problem      -           -           -           -           -           -        2-3

1.3      Aim and Objectives of the Study           -           -           -           -           3

1.4      Significance of the Study -           -           -           -           -           4

1.5      Scope of the Study            -           -           -           -           -           -           4

1.6      Organization of the Study           -           -           -           -           -        4-5 

1.7      Definition of Terms           -           -           -           -           -           -           5

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.0      Introduction            -           -           -           -           -           -           -      6-10

2.1      Customizable User Interface Medical Dispatch         -           -    10-11

2.2      Calls and Units         -           -           -           -           -           -           -           12

2.3      Health and Environment -           -           -           -           -           -           12

2.4      Mode of Electronic Data Processing     -           -           -           -    12-14

2.5      The Uses of Cell Phone and Mobile Phone Emergency       -    14-15

2.6      Overview of Cell Phone and Mobile Phone Emergency      -           16

CHAPTER THREE

SYSTEM DESIGN AND METHODOLOGY

3.0      Introduction            -           -           -           -           -           -           -           17

3.1      Research Methodology    -           -           -           -           -           -    17-18

3.2      System Design         -           -           -           -           -           -           -           18

3.2.1  Input Format Design        -           -           -           -           -           -           19

3.2.2  Output Format Design      -           -           -           -           -           -           19

3.2.3  Program Flowchart           -           -           -           -           -           -    20-26

CHAPTER FOUR

SYSTEM IMPLEMENTATION AND DOCUMENTATION 

4.0      Introduction            -           -           -           -           -           -           -    27-28

4.1      System Flowchart -           -           -           -           -           -           -           28

4.2      Choice Programming Language             -           -           -           -           29

4.3      Analysis of Modules          -           -           -           -           -           -           29

4.4      System Requirement         -           -           -           -           -           -    30-31

4.5      System Implementation   -           -           -           -           -           -    31-32

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS 

5.0      Introduction            -           -           -           -           -           -           -           33

5.1      Limitations of the Study   -           -           -           -           -           -           33

5.2      Summary      -           -           -           -           -           -           -           -           34

5.3      Conclusion   -           -           -           -           -           -           -           -           34

5.4      Recommendations             -           -           -           -           -           -           35

            References   -           -           -           -           -           -           -           -           36

            Appendix A: Source Code            -           -           -           -           -    37-45

            Appendix B: Object Code             -           -           -           -           -           46

CHAPTER ONE

1.0     INTRODUCTION

          The emergency ambulance dispatch system or computer aided dispatch system (CAD) is a web based application that efficiency receives a phone call from all services, records the details of an emergency including location, finds the next available ambulance and dispatches the ambulance as fast as possible with some minute.

          As technology and particularly computer technology evolved, the dispatching of EMS resources took on an entirely new dimension and required completely new skill sets. The process of dispatching was supported by computers and moved in many locates to a paperless system that require above average computer skills.

          System not only permitted in dispatcher to record the call information, but also automated the call triage process, allowing system to become algorithm-based decision support tools.

          The computer aided dispatcher system will constantly monitor the location and status of response resources, making response resource assignment recommendations to human dispatchers, allowing human dispatchers to watch the physical movement of their resources across a computerized map.

          Ambulance dispatchers required little in the way of qualifications, apart from good telephone manners and knowledge of a local geography.

1.1     THEORETICAL BACKGROUND

          Today, it is believed that the application of computer technology in any activity would go a long way in making that activity much easier. This system is designed to locate the available ambulance near the incident location and dispatch them as per requirement, to the researcher. To this end, the researcher see the above statement as a theory until proven otherwise by ambulance dispatch system. It is also understood that the benefit of using computer supersede that of the manual method. The design and implementation of the new system will prove beyond doubt by the researcher.

1.2     STATEMENT OF THE PROBLEM

          The sudden increase in the number of emergency reported by the federal road safety has transcended the manipulation of the existing system used by the ambulance dispatcher and this prompted a lot of problem which encompass the delay of dispatching ambulance it was very complicated to observed or track the location of any dispatch ambulance. Since there was no tracking facility in the manual method. It was very difficult to keep record of ambulance available and ambulance on duty. All these and more are encountered due to the debilitation of the prevailing system used.

1.3     AIM AND OBJECTIVES OF THE STUDY

          The aim of this research is to build a dispatch system that will help to speed up the rate of dispatching ambulance in order to carter for an emergency in the society. The objectives of the system include:

(i)      To provide fastest ambulance services to the victims of any emergency incidents.

(ii)     To decrease the amount of paper work must be file.

(iii)    To help the company ensure that provide an adequate amount of ambulance for each of the service.

(iv)    To enable management track the status of each ambulance and the ambulance activity.

1.4     SIGNIFICANCE OF THE STUDY

          This research work will have the following significance.

(i)      Introduce a software that will speed-up the rate of dispatching ambulance.

(ii)     Enable the company to track the status of each ambulance.

1.5     SCOPE OF THE STUDY

          The research project focuses on ambulance dispatch system using federal road safety, Uyo.

1.6     ORGANIZATION OF THE STUDY

The research project has been arranged in the following order. Chapter one contains the introduction, theoretical background, statement of problem, scope of the study and definition of terms. Chapter two focused on the relevant literature review  on the subject matter. Chapter three is concerned with the system design, which emphasis on system design and flow chart. It also expands the development of the new information. Chapter four is the system implementation which gives the direction of system and analysis of modules. Chapter five summarizes, show the limitation of the study, conclude the research work and offer some useful recommendation.

1.7     DEFINITION OF TERMS

CAD (Computer Aided Dispatch): This is the name given to the software system under consideration.

Caller: Is the person who calls the 911 service and asks for an ambulance.

LTS (Location Tracking System):  Is the independent software component that accepts caller phone number from (CAD) and provides location details to CAD. This is a mapping system.

Dispatcher: Is the person who receives the phone call from operator, enter incident information into CAD system, and processes the necessary details for dispatching the ambulance.

Operator:   This is the person who attends the phone call at 911 services. 

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