TRAINING AND DEVELOPMENT TOOLS FOR IMPROVING WORKERS PERFORMANCE IN AN ORGANISATION

CHAPTER ONE

1.0    INTRODUCTION

Training and Development programmes are indisputably necessary tools for achieving organizational goals and worker good performance. It is as a result of the immense contributes which these programmes have brought towards me achievement of these organization objectives that modern business organizations, have evolved various ways of improving its labour and sustaining it.

Training and development takes various forms, which are geared towards improving workers performance/services. It is possible for a business organization to have all the financial resource it requires, and still perform below expectation, because implement the organization programmes.

In a dynamic society like our country where the economy is continuously undergoing various structural transformations, the business organization should be able to have personnel who are capable of making the organization to meet its obligations the obligation objective are carried out by personnel to the organization whose micro tick is to develop programme towards the realization of these objective. It is in fulfilment to this labour task that manpower training and development programmes tools give the management of the business organizations much food for thought. Manpower training and development tool indeed is regarded as one of the greatest assets of any organization which is always aimed at improving worker performance so as to attain organization objective.

As mentioned earlier, the Nigerian economy is experiencing sporadic changes and therefore the business order to keep afloat. The Nigerian

Telecommunications Pic is an example of a business organization, where a lot of changes take place at a very high rate. Therefore there is a need to keep the personnel up to date, so as to be able t-o rise up and adapt to the challenges of the day.

1.1  HISTORICAL BACKGROUND OF THE STUDY

What is today known and called as Ibom Power Plant, IPP came through the initiative which started in 2011 when the Ibom Power Company was formed by the former Governor, Obong Victor Attah. It was formed as a private liability company owned by the Akwa Ibom State Government, the Ibom Power Company Limited is run by a board of directors led by a chairman, while day-to-day management of the Company invested on a managing director.

The Company was licensed by the Federal Government for the sole purpose of generating power. The power sole generated is therefore sold to the buyer for the purpose of transmitting as distributing same to the final consumer. In this case, the Power Holding Company of Nigeria PHCN) becomes of Nigeria (TCN) takes charge of transmitting the electricity power to the Nigerian public.

When the Obong Victor Attah administration ended its tenure on may 29, 2007, the Ibom Power Plant Project was said to have stood at a low percent of work done.

But the administration of Obong Godwill Akpabio, considering the importance of the Power Plant to the project of making Akwa Ibom State a destination decided to generously invest in it.

Telecommunications Pic is an example of a business organization, where a lot of changes take place at a very high rate. Therefore there is a need to keep the personnel up to date, so as to be able t-o rise up and adapt to the challenges of the day

1.1  HISTORICAL BACKGROUND OF THE STUDY

What is today known and called as Ibom Power Plant, IPP came through the initiative which started in 2011 when the Ibom Power Company was formed by the former (Governor, Obong Victor Attah). It was formed as a private liability company owned by the Akwa Ibom State Government, the Ibom Power Company Limited is run by a board of directors led by a chairman, while day-to-day management of the Company invested on a managing director.

The Company was licensed by the Federal Government for the sole purpose of generating power. The power sole generated is therefore sold to the buyer for the purpose of transmitting as distributing same to the final consumer. In this case, the Power Holding Company of Nigeria PHCN) becomes of Nigeria (TCN) takes charge of transmitting the electricity power to the Nigerian public.

When the Obong Victor Attah administration ended its tenure on may 29, 2007, the Ibom Power Plant Project was said to have stood at a low percent of work done.

But the administration of Obong Sodwill Akpabio, considering the importance of the Power Plant to the project of making Akwa Ibom State a destination decided to generously invest in it.

The project was not only inherited by the Akpabio administration but also was dutifully guided to the effect that about two years later in December, 2009 the plant commence generation and evacuation of power to it sole clients, the Power Holding Company of Nigeria (P. H. C. N).

1.2    STATEMENT OF THE PROBLEM

From the foregoing we can deduce that the telecommunication industry is very complex. Dynamic and profit oriented in nature. Therefore, for Ibom Power Company to sustain its growth, adapt to changes in the industry, there is the need to find out how Ibom Power Company sustains its growth through staff training and development.

1.3    OBJECTIVE OF THE STUDY

a.       To find out how Ibom Power Company intends to sustain its growth through staff training and development.

b.  To find out, if the organization is growing as a result of staff training.

c.   Finally, recommendations will be made based on finds.

1.4    SIGNIFICANCE OF THE STUDY

The present study is significant in several ways

1)  It provides useful research materials to other research wishing to conduct research on similar field of study future.

2)  It will assist managers in similar field to know the usefulness of training and development on employees performance.

1.7    DEFINITION OF TERMS

DEVELOPMENT:   Refers to the process   of   developing;   growth directed change in both skill and both in technical and managerial.

NITEL: Is refers to as Nigerian Telecommunication limited and is also known as integrated Electronics.

ORGANIZATION: This is refers to NITEL as a company or legal entities in consciously cooperating.

TOOLS:   This   is   refers   to   necessary   means   of   instrument   or mechanical device that helps in the achievement of objective.

TRAINING   This   is   refers   as   the activity   of   imparting   and acquiring skills, known as the training and office the Job training.

STAFF: This is refer to the employee working in an organization. (NITEL).

PERFORMANCE: Refers to as that which is performed or accomplished, a thing done or carried through an achievement.

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