This research work is aimed at
finding out and studying the factor affecting secretaries in Enugu capital
territory. Secretaries were selected from the organization in Enugu capital
territory. Secretaries were selected from the organization in Enugu as well as
student secretaries from IMT Enugu.
To carry out this project effectively
hypothesis were formulate and based on the hypothesis questionnaires and interview
questions were drawn. The questionnaires were administered to both student and
practicing secretaries selected from the above organization in Enugu capital
territory. Oral interviews were also conducted on some secretaries in the
However, it was discovered that
factors like sociological, technological economic environmental factors and
poor language structure were the factors adducting secretarial career in Enugu
capital and these factor were responsible for secretaries dissatisfaction in
their work places. The result of the study revealed that practicing secretaries
dissatisfaction steam from the ill. Form masses misconception of this career,
non-recognition of their career as managed team on job prospects etc
TABLE OF COINTENTS
Table of content
List of table
List of figures
1.1 Background to
1.2 Statement of the
1.3 The objective or
purpose of the study
1.4 Scope of study
1.7 Significance of
2.0 Review of
2.1 Choosing a
2.2 Basis for choosing
2.3 Who is a
2.5 The factors that
affect performance of secretaries
2.7 Their effect on
the secretary performance
2.10 Poor Language
3.1 Research design
3.2 Area of study
3.3 Population of
3.4 Sample and
3.5 Instrument for
3.6 Validation of
the research instrument
3.7 Reliability of
the research instrument
3.8 Method of
administration of the research instrument
3.9 Method of data
presentation and results and analysis
5.0 Summary of
findings, recommendation and conclusion
5.1 Summary of
1.1 BACKGROUND OF THE STUDY
The word ’secretary” has been defined
by Oxford Dictionary as “one entrusted with the secrets or confidence
despondence and manage router and detail work for superior.
According to secretaries have other
managerial duties of dictation from the boss, answering telephone calls, getting
information, recording and keeping information using duplicating machine
electric, and manual typewriter, computer internal, telex and so on. An office
being nerve center of an organization needs good management to achieve its
However, there are certain factors
which affect secretaries while on job and these minder production and secretary’s
stability on this career.
Some of these factors are
technological factors poor language structure, sociological factors environment
factors, and economic factors.
Presently, the need for exposing
secretaries to the use of modern office equipment has risen due to challenges
they face in the modern word. The effect of language structure that secretaries
in institute of management and Technology
receive during truing cannot be over emphasized as in labour marked available
jobs are mean for those who have sound knowledge of good English.
1.2 STATEMENT OF THE PROBLEM
It is degrading and understatement to
say that secretarial career is of no importance because secretary is an eye
opener. Through which every organization sees.
According to Onabanya (1990) A secretary is a skilled and specialized type
of employee in an establishment or part of it who is charged with some
aspects of organization functions in the unit dealing with people correspondence and other business matters;
In today modern world secretaries are
faced with a lot of challenges offices due to what they are required to offer.
Therefore it is basically necessary that secretaries be giver equipment in
institute of management and technology Enugu and other tertiary institution in
Enugu capital territory.
This profession is a career that
attracts disregard from people enqluating eyes. Most employers do not accord
them a befitting recognition and respect, rather they show disregard and disrespect
for the career. Often the people misunderstand the word secretary. They are of
the opinion that anybody who write some seen it as a mere woman’s career and
non-prebtigions. The secretary suffers image and personality degrades and thus crosses
cabinet to other profession.
1.3 PURPOSE OF THE STUDY
The purpose of this study is to
highlight on find out the factors which affect secretarial career in some
organization in Enugu capital territory. It would also look into the causes of misconception
and disregard for secretaries and their profession or career in our society and
find solutions to these problem.
1.4 SCOPE OF THE STUDY
This research work is designed to
finding out the factors affecting secretarial career in some selected
organization in Enugu capital territory only.
Time constant: This research work was
carried out while school is still in session hence time contraption. The time
for travelling to places to gather more facts was limited as I was doing the
research work and also trying to meet up with my normal academic works.
As a result, this project work was
affected to be restricted within the area of facts I could get within the
Finance! This is another problem the
affected the effectiveness of this research work. As a student researcher,
there not enough money to assist myself
to make this work a standardized on there are some text books due to mortuary
incapability and organization outside Enugu I could not visit them due to lack
of finance to transport myself. In effect, this would was limited only a few
1.5 SIGNIFICANCE OF THE STUDY
This research will help to identify
the factors that contribute to secretary’s dissatisfaction in offices.
It will also reveal to prospective
secretarial in the career what they should expect from the profession as regards
people misconception and misunderstanding of the career.
Considering the nature and scope of
this study, the following hypothesis were used as guide to this study.
1. Poor environment affects secretarial
career in Enugu.
2. Language is a problem to secretaries
3. Secretaries are recognized as members
of management team.
4. Lectures not properly guides the
secretaries affect them in their career.
5. Secretarial suffers for inadequate
equipment in some organization.
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