ABSTRACT
This research project examines and
apprises the motivation and workers performance in an organization, selecting
Dutse Local Government as a case study, motivation is one of the most important
aspect of an organization. It appears that most youth and other individual
prefer to work in private organization because of lack of motivations. Thus
only qualified personal with no alternative to its inefficiency and inadequate
productivities prefer to work in public organization, the research findings
will be the most beneficial to any body who needs to know motivation is vital
toward the effective and efficient performance of workers in an organization.
It could important to a student who needs to know more on motivation, the main
primary objective or aim of the study is find out why workers are not
motivated, and what the consequences are for that. The researches intend to
find out the relationship the workers and motivation, how it affects the
workers on their official duty. The Abraham Maslow theory of motivations was
adopted as a basis for the theoretical framework of analysis, the research applied
the used of questionnaires techniques where by various questions were designed
for the respondents to answered by merely chosen what they regarded as accurate
from alternative provided, as 30 questionnaires were administered for the
analysis, on this vein the research study recommends the followings: FACILITIES
(GOOD WORKING CONDITION): It is recommended that the organization should try to
provide modern facilities for its workers or employees so as to enable them to
make meaningful use of their skill because no matter how skillful a worker or
employees may be, his performance may not be up to expectation because of poor
working materials. REWARDS: The organizations should increase pay and other
benefits to its workers in comparison with other organization such as the
private sector, recognition, and the medicating system will make an employee to
show more sense of dedication and commitment. TRAINING: Training and
development of employees should be set in motion in order to increase their
skills and abilities. It is also recommended that the qualified employee should
be sent for training to increases their knowledge.
TABLE OF CONTENTS
Title
Page - - - - - - i
Approval
Page - - - - - ii
Declaration
Page - - - - - iii
Dedication - - - - - iv
Certification - - - - - v
Acknowledgement - - - - - vi
Abstract
- - - - - - vii
Table
of Contents - - - - - viii
CHAPTER ONE
1.0
Introduction - - - - - 1
1.1
Historical background of the area of study- - - 2
1.2
Statement of the problem - - - - 3
1.3
Aims and objectives of the study - - - 3
1.4
Research proposition hypothesis - - - 4
1.5
Significance of the study - - - 4
1.6
Scope of the study - - - 5
1.7
Limitation of the study - - - 5
1.8
Definition of the key concept - - - 5
1.9
References - - - - 7
CHAPTER TWO
2.0
Literature review/Theoretical frame work - - 8
2.1
Motivation - - - - 8
2.2
What make or motivate workers - - - 10
2.3
Dauglas Mogregor theory X and Y - - - 10
2.4
Elton Mayor 1945 - - - - 13
2.5
Advantages and disadvantages - - - 14
2.6
Theoretical frame work - - - 15
2.7 Reference
- - - - - 19
CHAPTER THREE
3.0
Research methodology - - - - 20
3.1
Introduction - - - - - 20
3.2
Research design - - - - 20
3.3
Population of the study - - - - 21
3.4
Sample size - - - - - 21
3.5
Sampling techniques - - - - 21
3.6
Method of data collection - - - - 22
3.6.0
Primary data - - - - 22
3.6.1
Secondary data - - - - 23
3.7
Procedure for collecting of data - - - 23
3.8
Research instrument - - - - 23
3.9
Method of data analysis - - - - 23
Reference - - - - - 25
CHAPTER FOUR
4.1
Data presentation, analysis and interpretation - - 26
CHAPTER FIVE
5.0
Summary, Conclusion and Recommendations
5.1
Summary - - - - 35
5.2
Conclusion - - - - 36
5.3
Recommendation - - - - 37
Reference - - - - 39
Appendix - - - - 41
CHAPTER ONE
1.0
INTRODUCTION
Motivation
means so many things to different people. Their impact on the individual
depends also on his perception of what he considers to be of value to him and
invariably influences his action or non-action.
Motivation can
be described as a set of incentives monetary of otherwise, reward and
punishment systems which determine or influence staff performance and altitude
to work. It is a production of human resource management and its impact goes on
a long way in determining the quality and quantity of production and the level
of industrial and labour harmony or disharmony in the organization.
Motivation can
also be defined as the forces acting on or within a person that cause the
arousal, direction, and persistence of goaldirected, voluntary effort.
Work Motivation
has been defined as “conditions which influences the arousal, direction, and
maintenance of our behaviors‟ relevant in work setting”. Gbadamosi and Adebakin (1997, PP33) other
scholars have variously defined motivation as “the act of stimulating some or
oneself to get a desired course of action, to push the right button, to get a
desired reaction.
Julius Michael
(1975,pp 265). “motivation is the process of creating organizational conditions
which will impel employees to strive to attain company goals-Hodgetts,Richard
(1977, pp 385) motivation is the influence or drive that causes us to behave in
a specific manner and has been described as consisting of energy, direction and
sustainability.
Motivation is a
driving force by which human achieve their goals.
Motivation is
said to be intrinsic or extrinsic:
Intrinsic
motivation refers to motivations that is driven by an interest or enjoyment in
that task itself, and exist within the individual rather than relying on any
external pressure.
Extrinsic
motivation comes from outside of the individual, common extrinsic motivation
are reward like money and grades coercion and threat of punishment, competing
is in general extrinsic because it encourage the performer to win and beat
others, not to enjoy the intrinsic rewards of the activity.
The main
purpose of motivation is to attain organization goals according to Koontz et al
(1983: 14) “management requires the creation and maintenance of environment in
which individuals work together in group toward the accomplishment of the
objective” management has been faced with broad predicament since poor
approaches were employed toward the attachment of organizational objectives.
These
approaches are not without their strengths and weakness. In other worlds, firma
are now faced with many complexes managerial predicament because of the
phenomenon maintained above.
Since the
foremost aim of management of organization is the attainment of its objective.
Little or no
attention is paid to welfare of workers. As an outcome, the firm goals are
defeated, since the workers are not motivated and cared for.
The motivations
range from inadequate to lack of motivation. Often management becomes dogmatic
in their method of motivation as a result their expectation are defeated. It is
pertinent for management to know what can motivate a single individual at a
particular time and place would not motivate another person.
The expectation
to drive from anything one is doing is a motivation force that forces the
individual to work. According to Ajuogu (1996, pp 47) “motivation is an
internal psychological process”. It is the motive power that makes people
behaves the way they do.
1.1
BACKGROUND OF THE STUDY
Motivation is
one of the most important aspects in an organization. It appears that most
youth and other individual prefer to work in private organization because of
lack of motivations. Thus only qualified personal with no alternative to its
inefficiency and inadequate productivities prefer to work in public
organization.
The unanswered
question is what actual attract them? Every individual may not motivate to put
in his/her best towards the accomplishment of the organizational goal and
objectives. This can be the attitude to the course of poor performance in an
organization must especially in the public. (According to Johnson and Johnson
2013).
Most of the
workers look forward to seeing their needs being met by management, by giving
them expected incentive so as to be satisfied to do their jobs and be willing
to contribute to the success to the organization.
Motivation in
the research analysis is not estimated by economic factors alone, it is a set
of incentive that will contribute greatly to the productivity of the
organization. Incentives, therefore, can be explained in both physical aspect
of it, which include salary, bonus, fringe, benefit provision, like incentive,
housing, transportations, an aspect that include jobs security, ability aspire
to a greater height in the organization. For examples; higher status
opportunities to initiate and execute goal with little hindrance, move
recognition and greater authority.
Workers
performance, the job related activities expected of a worker and how well that
activities was executed. In many organizations, personnel director’s asses the
employee’s performance of each staff member on an annual or quarterly basis, in
order to help those identified suggested areas for improvement.
Every
organization wants its workers to use their talent to the fullest capacities.
But realistically, it is not possible for this to be done 100 percent every one
ups and downs in their work output, and any term members are bound to go
through a bribe dip in productivity from time to time.
1.2 STATEMENT OF THE PROBLEM:
No organization
will expect high and efficient performance for its workers without a good
package of motivation. Motivation on these forces plays an important role in
the progress and survival of any organization.
The problem
faced in any organization or government parastatals are lack of incentive and
encouragement from the executive arm of that organization. (Teevan Richard
1984).
1.3
AIM AND OBJECTIVES OF THE
STUDY:
i.
To
find out why workers are not motivated, and what the consequences are for that.
ii.
To
establish the relationship between the workers and motivation, how it affects
the workers on their official duty.
iii.
To
examine, to what extend workers are motivated, and how they are motivated.
iv.
To
identify the factors in which workers are motivated
1.4
RESEARCH
HYPOTHESES/ASSUMPTIONS
The research
hypotheses: is a way by which the broad problem is reducing to a testable form.
It provides framework for interpreting research, finding in shape and
meaningful manner. The proposition is classified into two, which are
alternative, and null-propositions, it states the nature of the relationship
between variables. And null-proposition is usually referred to as the testable
proposition, it states that there is no relationship between variables.
The
propositions used in this research project are:
1.5
RESEARCH QUESTIONS:
i.
Does
motivation lead to an efficient performance by the workers in an organization?
ii.
Does
unfavorable condition of service led to a negative effect on employee’s
performance?
iii.
The
level of efficiency of workers in an organization is determined by the
magnitude of motivation provided by the management.
iv.
What
are the factors in which workers are motivated.
1.6
SIGNIFICANCE OF THE STUDY:
The research
finding will be most beneficial to anybody who needs to know how the motivation
is vital towards the effective and efficient performance of workers in an
organization.
It could be
important to a student who needs to know more on motivation.
However, this
project will also be useful to workers in both private and public sectors who
are not aware of the importance of motivation which the catalyst in stimulating
human behaviors at the working place.
1.7
SCOPE OF THE STUDY:
The scope of
this study is to cover government organization in Jigawa state. And the study
is limited to Dutse Local government.
Limitation of the study:
The major
limitation of this research is; time constrain and a financial problem which
cannot permit the extension of this research. As a student, it will be
difficult to extend the research beyond this time, because of academic works
and other commitment coupled with a time limit for the completion of the
project work.
1.8 HISTORICAL BACKGROUND OF THE AREA:
Dutse Local Government was created in 1976 by General Murtala
Ramat Muhammad administration. The local government Headquarter is in Dutse.
The people of Dutse are predominately Hausa/Fulani by tribes, most of them are
farmers and cattle rearers respectively, weaving, blacksmith, pottering, all
these are the major occupation of the people of Dutse. The town is situated
between latitude 11,400 and |10n and longitude 900, 45c. Dutse is an Emirate
council which comprises consists of seven Local Government Areas that includes;
Gwaram,
Buji, Jahun, Miga, Birnin kudu, and Dutse Local Governments respectively.
The
2006 population census showed that Dutse has a population of about 251,135, it
shared a common borders with the Yobe in the east, Kano in the west, Bauchi in
the south and Katsina in the north.
1.9
DEFINITION OF THE
KEYCONCEPT:
MOTIVATION: Is an inner
drive that directs person behavior towards a goal. A goal is satisfaction of
some need, a need is a difference between a desired state and an actual state.
i.
WORKERS: A worker is any person who has entered into or work under a
contract with an employee, whether the contract is for manual labor or clerical
work expressed or implied, whether written or unwritten, whether it is a
contact personally execute work or labor.
ii.
PERFORMANCE: Is the act or process of performing a
task or an action.
iii.
ORGANIZATION: Means any body
of a person with common goal or effect to the organizational goal and
objective.
1.10 PLAN OF
THE PROJECT
The project is of five chapters ranging from chapter one which
includes:-Introduction, Statement of the problems, Aims and Object of the
study, Significant of the research problems, Hypothesis/Assumption, Definition
of the Limitation/Scope of the study, background, information of case study,
plan of the project.
Chapter two which include: Introduction, theoretical framework,
conceptual framework.
Chapter Three which include: Introduction, Method of data collection,
Population size, sampling design and procedure, Sample and sampling technique.
Chapter Four include: Introduction, Demographic responses of respondent,
question and analysis.
Chapter five which include: Summary, Conclusion, recommendation,
References.
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