ABSTRACT
The research focuses on user education in academic libraries, using the
federal college of education (Technical) Umunze as its case study. User
education is an academic program that is designed by Universities and other
higher institution to educate library users on how to effectively utilize
library resources and services. This study was carried out using a descriptive
survey method and questionnaire were also used, including interview for data
collection. The population sample embraced 50 (30%) of respondents who were the
staff of library, lecturers and students who are all users of the library. The research result is aimed at finding out the
relevance and impact of user education for effective use of the library. It is
basically on the knowledge in which users of library gets in educating them.
How often they are being orientated, if they can be able to search information
on their own after orientation or assistance. The study also pointed out the
various problems associated with user education and also the ones faced by
librarians who are meant to educate the users. The study also offered
solutions. The project work is made up of five chapters, chapter one of this
research deals with the aims and objectives of the study. The second chapter
deals with the literature review. Chapter three is the research methodology, chapter
four data presentation analysis and findings, while chapter five is summary,
conclusion and recommendation.
TABLE
OF CONTENTS
Title
page i
Approval
page ii
Dedication iii
Acknowledgement iv
Abstract
vi
Table
of content vii
CHAPTER ONE
INTRODUCTION
1.1
Background of the study 1
1.2 Statement of the problem 7
1.3
Objective of the study 7
14. Scope of study 8
1.5 Significance of the study 9
1.6 Research Question 9
1.7
Definition of terms 10
CHAPTER TWO
2.1
Review of related literature 12
CHAPTER THREE
3.0 Research
methodology 28
3.1
Research Design 28
3.2
Area of the study 28
3.3
Population of the study 29
3.4
Sampling
and Sampling techniques 29
3.5.1
Instrumentation (Instrument for
Data
Collection) 30
3.5.2
Validity of Instrument 30
3.5.3
Reliability of Instrument 31
3.6 Distribution and Retrieval of the instrument 31
3.7 Data Analysis Techniques 33
CHAPTER FOUR
4.1
Presentation and Data Findings 34
4.2
Data Analysis interpretation 45
CHAPTER FIVE
5.1 Summary 49
5.2 Conclusion 50
5.3 Recommendations 51
5.4 Suggestion for further studies 52
References
54
Appendix
I 57
Appendix
II 58
Appendix
II 61
CHAPTER ONE
1.0 INTRODUCTION
1.1
Background
of the study:
One
of the fundamental laws of the library is that the resources (books and
non-book) must be well consulted. The librarian has to acquire and provide
access to information stocked in the library. The user is very important in the
practice of librarianship, this is the library process revolves around the
users.
The
library provides user education in order to equip a user with enough knowledge
on the use of library so as to enable them use the library resources
effectively. The reason for the provision of user education in the library is
that library processes could be so complex that an average user may not easily
comprehend how to utilize the available resources. As a result of the era of
information explosion in which we are, information is expending at a very fast
rate and new resources are being introduced into the library (Aina, 2004). With
the advent of information and communication technology (ICT), which has
permeated all the activities of libraries, it is important to explain the
working of a library to a new user in detail. The ultimate objective of any
library is to enable users exploit its resources to the fullest.
Fjallbrant
(1990), defines user education as: “the teaching of those skills that will
enable students to locate and use materials effectively and feel confident in
using the library.” Also, its aim is to acquaint users with the use of
materials in the libraries. Similarly, Fleming (1990) defined user education as
“various programmes of instruction, education and exploration provided by academic
libraries to users to enable them to make effective, efficient and independent
use of information sources and services to which these libraries provide access.”
Bello
(2003) defined library user education as: “A device by the librarians to
educate users on how to use the resources available in the library in a result
oriented ways.” Thus its concerned with information retrieval, since the
objectives of the user education in academic library according to Osagie (2003)
are as follows:
·
To enable users to know how to use the
library catalogue independently in any library with particular reference to the
author, title and subject catalogues.
·
To enable users to understand the
classification schemes in any library so as to be able to locate materials with
little or no problem.
·
To be able to see library catalogues as
indexes to the entire collection and use them as such.
·
To enable the users to see the library
as a repository of knowledge that determines the success of the students
academic programme because its not possible for an individual to have the
collection of a library.
Students
in Nigeria tertiary institutions are introduced to the use of library in one form
or the other, in order that they might know what to consult in their quest for
information. Today, most students in higher institute of learning find it
difficult to explore the world of information sources in the library thus
leading to poor appreciation of the library and its resources, which
contributes to their inability to undergo meaningful researches or at best
become poor library users. It is believed that a concerted effort to know and
understand library more will eventually enable the individual to develop
his/herself to the fullest potentials. This becomes very important as it will
enable man to contribute effectively and positively to the development of the
society at large.
BRIEF HISTORICAL BACKGROUND OF THE
CASE STUDY LIBRARY, UMUNZE
The federal college of education (Technical)
Umunze in Anambra state is one of the eight (8) colleges of education [technical]
established by decree No. 4 of 14th March, 1986. At its inception,
the college moved to Umunze in November 1989, following a presidential directive.
At Umunze, the institution inherited buildings of the former All saint Anglican
secondary school. At present, the infrastructures inherited from the present,
the infrastructures inherited from the school are being renovated and
refashioned, as it were, to reflect the grandeaur and convenience of a
technical teacher institution.
The college was initially cited at Lomu in
the North-eastern out skirt of Umunze town along way leading to Ogbunka and
Owere-Ezukala all in Orumba South local Government Area of Anambra State,
Nigeria. In 1999/2000, the administration of Dr. C.V. Nnaka (Mrs) made a
deliberate effort to move the college to her permanent site at Nsogwu in the
south central part of Umunze town with the erection of a gigantic building to house
the school of Agric and Home economics education which has been accomplished.
Lectures have already started at the permanent site.
The main college library was recently
re-named PROF. BEN NWABUEZE LIBRARY which housed their collections in a
gigantic story building with another bungalow building at the back housing
their virtual centre. Their library opening hours are as follows:
Ø Monday
–Friday 8am – 6pm
Ø Saturday
9am – 4pm
Ø Sunday
2pm – 6pm
1.2 STATEMENT OF THE PROBLEM:
The
aim of this enquiry is to provide information for solving an identified problem
confronting the society.
Difficulties
of users in locating materials easily on the shelf, poor use of library tools by
the users, problems encountered in retrieving required materials and inability
of users and staff interaction.
1.3 OBJECTIVES OF THE STUDY
1.
To find out how user education is
conducted in federal college of education (technical) Umunze library.
2.
To identify the causes of poor use of
the library tools by users.
3.
To assertain the effectiveness of user
education in the library.
4.
To create a positive attitude to
information searching which will stimulate the user to make use of the resource
available in different libraries which is determine with the help of staff.
5.
To verify the level of user and staff interaction
in the library.
6.
To find out the students satisfaction
about the programme.
1.4 SCOPE OF STUDY:
The
researcher’s range of the study was concentrated on Umunze, a community in
Orumba South local Government area Anambra state. Only the federal college of
education (Technical) Umunze library was studied by the researcher using some
of library users and the staff.
1.5 SIGNIFICANCE OF THE STUDY
The
library materials are not adequately utilize and most materials are lying
dormant on the shelf which is as a result of library user not being able to use
the library as required. The out come of this research work will leads to
efficient, effective and continuous use of the library.
As
regards to this project work, much time, money and energy will be duly employed
for the successful outcome of this work.
1.6 RESEARCH QUESTIONS:
1.
How often is user education conducted in
federal college of education (technical) Umunze?
2.
What are the causes of poor use of
library tools by users?
3.
How can the effectiveness of user
education in the library be achieved?
4.
To what extent can user education create
a positive attitude to information searching in users?
5.
How can the level of user and staff
interaction in the library be determined?
6.
To what extent can users satisfaction or
user education programme be achieved?
1.7 DEFINITION OF TERMS:
EDUCATION: This is a process of teaching, training and
learning, especially in schools or colleges, to improve knowledge and develop
skills.
INSTITUTION: This is a person who is in charge of or works
in a library with a degree in librarianship.
LIBRARY: This
is a building in which collections of books, CDs, newspapers, etc, are kept for
people to read, study or borrow.
TERTIARY:
Is a third in order, rank or important. It is a college that provides education
for people aged 16 and older.
USER: This
is a person who come to make use of library materials in other to satisfy their
needs.
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