HUMAN RESOURCE PLANNING AND EFFECTIVENESS OF NATIONAL AGENCY FOR FOOD AND DRUG ADMINISTRATION AND CONTROL, NIGERIA

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ABSTRACT

The study focused on the effect of human resource planning on the effectiveness of NAFDAC. The specific objectives are to; ascertain the effect of recruitment and selection on the regulatory and control functions of NAFDAC, evaluate the effect of training and development on the innovativeness of NAFDAC and examine the effect of workload on the collaborative functions of the NAFDAC with National Drug Law Enforcement Agency. The study adopted survey research design, primary and secondary sources of data were used. The target population of the study consisted of all the employees of NAFDAC in their Nigeria Head Office Abuja. Descriptive statistics was used to analyse the study objectives while Multiple Regression analysis was used in testing the study hypotheses. Findings revealed that at 1% level (Sig < .01) of significance, recruitment and selection had a significant and positive effects on the regulatory and control functions of NAFDAC. At 1% level (Sig < .01) of significance, training and development are significant and positively affect the innovativeness of NAFDAC. The study concluded that human resource planning have a significant effect on the effectiveness of NAFDAC. The study recommended that The Directorate of Administration and Human Resource Management of NAFDAC need to sustain and continue to improve the effectiveness of the agency’s recruitment and selection processes by enhancing the process of attracting, screening, interviewing and appointing candidates into the agency. Thus, the agency need to create an efficient application process, employ a new approach to discovering talent. Also, they need to align training with agency operational goals, match learning experiences to employees’ needs, offer cross-department training and provide regular and constructive feedback.





TABLE OF CONTENTS

Title page                                                                                                                                i

Declaration                                                                                                                             ii

Certification                                                                                                                           iii

Dedication                                                                                                                              iv

Acknowledgements                                                                                                                v

List of tables                                                                                                                           x

List of figures                                                                                                                         xi

Abstract                                                                                                                                  xii

CHAPTER 1: INTRODUCTION

1.1           Background to the Study                                                                                            1

1.2           Statement of the Problem                                                                                           3

1.3           Objective of the Study                                                                                                5

1.4           Research Questions                                                                                                    6

1.5           Research Hypotheses                                                                                                  6

1.6           Significance of the Study                                                                                           7

1.7           Scope of the Study                                                                                                      9

1.8           Limitations of the Study                                                                                             11

1.9           Definition of Terms                                                                                                    12

CHAPTER 2: REVIEW OF RELATED LITERATURE

2.1           Conceptual Review                                                                                                     15

2.1.1      Human resource planning                                                                                           15

2.1.2      Organisatonal effectiveness                                                                                        16

2.1.3      Objectives of human resource planning                                                                     18

2.1.4      Perspectives of organisational effectiveness                                                              19

2.1.5      Classification of human resource planning                                                                22

2.1.6      Recruitment and selection                                                                                          23

2.1.7      Recruitment and selection process                                                                             25

2.1.8      Effect of recruitment and selection on organisational performance                                     30

2.1.9      Training and development                                                                                          31

2.1.10   Effect of training and development on organisational efficiency                            32

2.1.11      Workload                                                                                                                    35

2.1.12   Workload analysis                                                                                                      38

2.1.13   Compensation                                                                                                             39

2.1.14   Components of employees’ compensation                                                                 41

2.1.15   Compensation and organisational effectiveness                                                         61

2.2           Empirical Review                                                                                                       63

2.3           Theoretical Review                                                                                                     81

2.3.1      Contingency theory                                                                                                    81

2.3.2      Configurational theory                                                                                               83

2.3.3      The multiple stakeholder perspective                                                                         85

2.3.4      Systematic agreement theory                                                                                     87

2.3.5      Resource based view                                                                                                  91

2.3.5.1  Application of resource-based view (RBV) theory to the study                              97

2.4           Summary of Reviewed Literature                                                                              98

2.5           Gap In Literature Review                                                                                           99

2.6           Conceptual Framework of HRP and The Effectiveness of NAFDAC                                     101

CHAPTER 3: METHODOLOGY

3.1           Research Design                                                                                                         103

3.2           Population of the Study                                                                                              103

3.3           Sources of Data Collection                                                                                         103

3.4  Sample and Sampling Procedure                                                                                104

3.4.1      Sample Size Determination                                                                                        104

3.5  Validity of the Instruments                                                                                         105

3.6  Reliability of the Instruments                                                                                     106

3.7  Methods of Data Analyses                                                                                          107

3.8           Model Specification                                                                                                   107

CHAPTER 4: DATA PRESENTATION AND ANALYSES

4.1           Data Presentation                                                                                                        111

4.2           Effect of Recruitment and Selection on the Regulatory and Control

Functions of NAFDAC                                                                                               112

4.3           Effect of Training and Development on the Innovativeness of NAFDAC                    116

4.4           Effect of Workload on the Collaborative Functions of the NAFDAC with

National Drug Law Enforcement Agency                                                                  120

4.5           Effect of Compensation on the Employees’ Retention Capability of NAFDAC   125

4.6           Discussion of Findings                                                                                               129

CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1           Summary of Findings                                                                                                 133

5.2           Conclusion                                                                                                                  133

5.3           Recommendations                                                                                                      134

5.4           Contribution to Knowledge                                                                                        136

5.5           Suggested Areas for Further Research                                                                       139

References

Appendixes









LIST OF TABLES

 3.1 Showing Coefficient of Correlation of the Reliability of the Research

       Instrument                                                                                                                        107

 

4.1, Showing the number of questionnaire sampled in NAFDAC Head

       Office Abuja and the number of questionnaire that was returned.                                111

 

4.2.1, Showing the descriptive statistics result on the effects of recruitment

        and selection on the regulatory and control functions of NAFDAC.                                    112

 

4.2.2, Showing multiple regression analysis result on the effect of recruitment

        and selection on the regulatory and control functions of NAFDAC.                                    114

 

4.3.1, Showing the descriptive statistics result on the effects of training and

         development on innovativeness of NAFDAC.                                                              116

 

4.3.2, Showing Multiple Regression analysis result on the effect of

         training and development on innovativeness of NAFDAC.                                          118

 

4.4.1, Showing the descriptive statistics result on the effects of workload on the

         collaborative functions of the NAFDAC with National Drug Law

         Enforcement Agency.                                                                                                    120

 

4.4.2, Showing Multiple Regression analysis result on the effect of  workload on the

       collaborative functions of the NAFDAC with National Drug Law

       Enforcement Agency.                                                                                                      122

 

4.5.1, Showing the descriptive statistics result on the effects of compensation

      on the employees’ retention capability of NAFDAC.                                                      125

 

4.5.2, Showing Multiple Regression analysis result on the effect of compensation

       on the employees’ retention capability of NAFDAC.                                                     127

 

 

 

 

 

 


 

 

 

 

CHAPTER 1

INTRODUCTION

1.1           BACKGROUND TO THE STUDY

Human Resource Planning (HRP) are catalyst and expediter of organisational effectiveness, especially in the public sector. Organisations are ubiquitous and none of them can perform optimally without human resources. HRP translates the objectives of the organisation into a number of workers needed by determining the human resource required by the organisation to achieve its strategic goals. HRP is a core human resource management process that seeks to prepare organisations for their current and future workforce needs by ensuring that the right people are in the right place at the right time. It ensure that the organisation has got the right number of human resources, with the right capabilities, at the right times, and in the right places (Vineeth, 2019). Thus, HRP ensures the best fit between employees and jobs while avoiding manpower shortages or surpluses. Understanding and planning of present and future needs of labour for an organisation both in the short, medium and long-term is a recipe for achieving organisational effectiveness. This is because HRP focuses on building the organisation around its employees and their specific talents which ought to have a positive and significant effect on its effectiveness (Johnson, 2019). HRP deals with several operational objectives such as recruitment, providing proper training to the employee, selection of the employee, assessment of the employee, motivating and maintaining a proper relationship with the employee, maintaining welfare and health for the employees in the organisation through laws created by the concerned state and country (Johnson, 2019).

The indispensability of HRP on organisational effectiveness cannot be gainsaid in terms of its role on effective procurement and retention of human capital pool with greater potential to constitute a source of sustainable competitive advantage for the organisation (Wright & McMahan, 2011). This calls for the organisations proclivity towards continuous environmental scanning and reviewing of its strategies, objectives, and policies in order to ensure that the right quality and quantity of human resources are available when and where they are needed to project organisational effectiveness (Daley, 2012). Tannenbaum cited in Kaavya, Gowthami, Malleeswari and Rukmathan (2014), posited that organisational effectiveness connotes the extent to which an organisation, as a social system given certain resources and means, fulfils its objectives without incapacitating its means and resources and without placing undue strain on its human resource. Organisational effectiveness espouse the ability of the organisation to exploit the environment in the acquisition of scarce and valued resources, including among the resources the energies of its human resource and the optimum procurement of these resources, which is the facet of HRP. Organisational effectiveness aids in the assessment of the progress made towards fulfillment of mission and achievement of goals (Heilman & Kennedy-Phillips, 2011). Aligning an organisation to the strategy needed in solving the problem of communication, especially, the challenges of reporting any bureaucracy that affect organisation effectiveness (Basuony, 2014). In this regards, the effectiveness of National Agency for Food and Drug Administration and Control (herein thereafter NAFDAC).

NAFDAC as a national Agency is saddled with the responsibilities of safeguarding public health by ensuring that only the right quality drugs, food and other regulated products are manufactured, imported, distributed, advertised, sold and used in Nigeria.  Ensure availability of efficacious and good quality of NAFDAC regulated products. Promote an effective and efficient well motivated and disciplined workforce. Develop an effective human resource system that is compatible with the Agency strategy and the changing nature of the organisation’s external environment which underpins the oprationalisation of well-articulated HRP practices of the Agency. HRP is a vital sub-activity of employment in the Agency, the Directorate of Administration and Human Resource Management (DAHRM) of NAFDAC which encompasses the appointment, promotion discipline and establishment division, staff welfare and training division, records and registry division is responsible for staff recruitment/appointment, promotion, transfer and posting of staff in the Agency. The Directorate stair the HRP practices of the Agency by determine requirements for positions, recruit and select qualified people, train and develop employees to meet future Agency needs, and provide adequate rewards to attract and retain top performers. Assess the Agency’s environment and mission, formulate the Agency’s business strategy, identify human resource requirements based on the Agency strategy, compare current human resource inventory-numbers, characteristics with the future strategic requirements of the Agency. Furthermore, DAHRM of NAFDAC oversee the day-to-day administrative matters as well as all issues affecting the workforce of the Agency to ensure efficient and effective use of available human and material resources towards achieving the Agency’s effectiveness. To that end, HRP practices is sine qua non to the effectiveness of the Agency. However, have HRP practices aided the Agency in achieving its’ mission? Drawing from the above, the study human resource planning and the effectiveness of NAFDAC were initiated.


1.2           STATEMENT OF THE PROBLEM

The development of any nation and the performance of its agencies depends to a very large extent on the human capital, intellectual assets, intellectual properties, talent management, and competency management obtainable in the nation, particularly government regulated agencies. Thus, public service leaders around the world are looking for new approaches to inspire integrity, accountability and motivation in public service in order to achieve coherence and coordination between government policies, various stakeholders’ interests and agency effectiveness (Storey, 2010). In the quest to proffer solution, many scholars have maintained that HRP is straightforwardly linked to public organisational effectiveness, and there is a preponderous of opinion that high-performing work organisations pay special attention to adopting particular HRP policies and linking these to the strategies of their organisations. However, the persisting quagmire is the inability of organisations to attain the vision and mission for which it stands for. Hence, the need for a philosophical approach towards unraveling the conditions for such quagmire and attendant escape route through fundamental principles of HRP. Through planning, organisational goals and objectives are determined and the resources available are utilized as part of the strategies to achieve the organisational effectiveness. Biswajeet (2010), argued that when human resource planning fails, every other human resource management practices are bound to fail. On the other hand, Shikha and Karishma (2012), posited that the major causes for underperformance in most service organisations are human resource manager’s inability to identify the right employees who will occupy a particular job position within the organisation.

Be it as it may, NAFDAC faces many conflicting problems of HRP that needs to be strategically manage in order to improve and sustain its effectiveness. There are great concern about recruitment and selection, workload analysis, compensation, training and development, retaining, managing and motivating employees because of the risky nature of the job and changing relationships between various successive governments and Agency employees. Also, large numbers of employees, who retire, die, leave the Agency, or become incapacitated because of physical or mental ailments, need to be replaced by the new employees which requires effective HRP to ensures smooth supply of workers without interruption. To that end, if the pivotal role of NAFDAC: Protecting the health and safety of Nigeria consumers by assuring the safety of imports and exports as well as foods produced for local consumption within the complex Nigerian environment are to be archived irrespective of the these problems and the diversity inherent in the administration of government agencies, sustaining HRP practices of the Agency in an effective fashion is a top priority. Furthermore, formulating and integrating HRP practices of the Agency with its strategic goals and mission are among the major HRP problems influencing the effectiveness of the Agency. Also there is need to evaluate how the agency’s recruitment and selection, workload analysis, compensation, training and development has affected its regulatory and control functions, collaborative functions, innovativeness and employees’ retention capability which defines the  Agency’s effectiveness. Therefore, to enhance and sustain the effectiveness of the Agency, the HRP problems confronting the effectiveness of the Agency must be empirically diagnosed and practical solutions recommended and implemented. In view of this, the study: HRP and the effectiveness of NAFDAC were initiated.


1.3           OBJECTIVES OF THE STUDY

The broad objective of this study is to evaluate the effect of HRP on the effectiveness of NAFDAC. The specific objectives are to;

      i.         ascertain the effect of recruitment and selection (attracting, screening, interviewing, and appointing candidates) on the regulatory and control functions of NAFDAC.

     ii.         evaluate the effect of training and development (induction, on-the-job, off-the job training, coaching, mentoring and performance review) on the innovativeness of NAFDAC.

   iii.         examine the effect of workload (complexity of the job, job responsibilities, scheduling and resource allocation) on the collaborative functions of the NAFDAC with National Drug Law Enforcement Agency.

   iv.         examine the effect of compensation (Basic pay, allowances, benefits, bonuses and incentives) on the employees’ retention capability of NAFDAC.


1.4           RESEARCH QUESTIONS

The following research questions were answered by the study:

      i.         What are the effect of recruitment and selection (attracting, screening, interviewing, and appointing candidates) on the regulatory and control functions of NAFDAC?

     ii.         How does training and development (induction, on-the-job, off-the job training, coaching, mentoring and performance review) affects the innovativeness of NAFDAC?

   iii.         What are the effect of workload (complexity of the job, job responsibilities, scheduling and resource allocation) on the collaborative functions of the NAFDAC with National Drug Law Enforcement Agency?

   iv.         How does compensation (Basic pay, allowances, benefits, bonuses and incentives) affects employees’ retention capability of NAFDAC?


1.5           RESEARCH HYPOTHESES

The following hypotheses that guided the study were tested in null form:

HO1: Recruitment and selection (attracting, screening, interviewing, and appointing candidates) have no significant effect on the regulatory and control functions of NAFDAC.

HO2: Training and development (induction, on-the-job, off-the job training, coaching, mentoring and performance review) does not have any significant effect on the innovativeness of the NAFDAC.

HO3: Workload (complexity of the job, job responsibilities, scheduling and resource allocation) have no significant effect on the collaborative functions of the NAFDAC with National Drug Law Enforcement Agency.

HO4: Compensation (Basic pay, allowances, benefits, bonuses and incentives) does not have any significant effect on employees’ retention capability of NAFDAC.


1.6           SIGNIFICANCE OF THE STUDY

Empirically, this study findings will be a useful to NAFDAC especially to the Directorate of Administration and Human Resources Management of the Agency which encompasses the appointment, promotion discipline and establishment division, staff welfare and training division, records and registry division, which is saddled with the responsibility of staff recruitment/appointment, promotion, transfer and posting of staff in the Agency. The study findings will help the directors in the directorate to be acquainted with fundamentals and rudimentary knowledge of HRP practices and judiciously adopt it gainfully in managing the available human and material resources of the Agency. The study findings will enable the directors evaluate the pros and cons that have accrue to the Agency in adopting and operationalising HRP practices in managing their human resources in the pursuance of their regulatory and control functions of the Agency. The study findings will help the directors to formulate the human resource plans and strategies of the Agency within the context of organisational strategies and objectives while making allowances for the changing nature of the organisation’s external environment, which is a prerequisite for enthroning effectiveness in the Agency. The study findings will help the directors to positively reposition the HRP of the Agency with regards to recruitment, selection, placement, training and development, workload and employees’ compensation in line with the tenets of HRP as their efficiently endeavour to carry out the regulatory and control functions of the Agency, meeting the future needs of the organisational, and surpassing Agency mission. The study findings will also help the Agency to integrate their HRP with the goals, objectives, mission and vision of the Agency and ensure that they maintained qualified pool of workforce for the Agency effectiveness and sustainability.

The study findings will acquaint employees of the Agency with the strategic goals and objectives of the Agency they must meet in the pursuance of their career and welfare packages. Aligning the HRP of the Agency with its strategic goals will ensure that employees of the Agency progress as the Agency meet up its goals, and will facilitate the training and development opportunities of the employees. The study findings will also be usefully to other government agencies and parastatals, it will acquaint their directors and policy makers with the tenets of HRP and its operationalisation in order resuscitate the dwindling performance of various government agencies and parastatals. The study will also be useful to other private organisations in the manufacturing and service industry, it will help to envisage the operationalisation and import of HRP in facilitating Agency effectiveness. Furthermore, the study is designed an empirical framework that delineate on the effect and relationship between HRP and the effectiveness of NAFDAC based on its goals, objectives and mission. This empirical framework will help to understand how HRP aid in the achievement of the goals, objectives and mission of the Agency.

Theoretically, the study will contribute to the scholarly materials available on HRP and organisational effectiveness by bridging the gap in existing literature. This will be very useful and helpful to academics, students and potential researchers embarking on a study in similar research topics.


1.7           SCOPE OF THE STUDY

The study focused on HRP and the effectiveness of NAFDAC.

1.7.1      Unit scope

The study is conducted in NAFDAC Head Office Abuja. The study involved all the staff of the Agency with particular interest on the operationalisation of HRP and its effect on the Agency effectiveness.

1.7.2      Content scope

The study focused its main interest on the HRP practices (recruitment and selection, workload analysis, compensation, training and development) of NAFDAC and its effects on the regulatory and control functions, innovativeness, and the collaborative functions of the Agency.

1.7.3      Geographical scope

Geographically, the study were conducted in National Agency for Food and Drug Administration and Control (NAFDAC) of Nigeria Head Office in Abuja.

Abuja is the capital city of Nigeria located in the centre of the country within the Federal Capital Territory (FCT). It is a planned city and was built mainly in the 1980s, replacing the country's most populous city of Lagos as the capital on 12 December 1991. Abuja's geography is defined by Aso Rock, a 400-metre (1,300 ft) monolith left by water erosion. The Presidential Complex, National Assembly, Supreme Court and much of the city extend to the south of the rock. Zuma Rock, a 792-metre (2,598 ft) monolith, lies just north of the city on the expressway to Kaduna.

Abuja" was in the earlier 20th century the name of the nearby town now called Suleja. The indigenous inhabitants of Abuja are the Gbagyi (Gwari) as the major language, Bassa, Gwandara, Gade, Ganagana, Koro etc. In light of the ethnic and religious divisions of Nigeria, plans had been devised since Nigeria's independence to have its capital in a place deemed neutral to all major ethnic parties, and also in close proximity to all the regions of Nigeria. The location was eventually designated in the centre of the country in the early 1970s as it signified neutrality and national unity. Another impetus for Abuja came because of Lagos' population boom that made that city overcrowded and conditions squalid. As Lagos was already undergoing rapid economic development, the Nigerian regime felt the need to expand the economy towards the inner part of the country, and hence decided to move its capital to Abuja. The logic used was similar to the way Brazil planned its capital, Brasília. The decision to move to Abuja was made by General Murtala Mohammed in 1976. Construction started in the late 1970s but, due to economic and political instability, the initial stages of the city were not complete until the late 1980s.

The master plan for Abuja and the Federal Capital Territory (FCT) was developed by International Planning Associates (IPA), a consortium of three American firms: Planning Research Corporation; Wallace, McHarg, Roberts and Todd; and Archisystems, a division of the Hughes Organisation. The master plan for Abuja defined the general structure and major design elements of the city that are visible in its current form. More detailed design of the central areas of the capital, particularly its monumental core, was accomplished by Japanese architect Kenzo Tange, with his team of city planners at Kenzo Tange and Urtec Company.

Most countries relocated their embassies to Abuja, and many maintain their former embassies as consulates in Lagos, the commercial capital of Nigeria. Abuja is the headquarters of the Economic Community of West African States (ECOWAS) and the regional headquarters of OPEC. Abuja and the FCT have experienced huge population growth; it has been reported that some areas around Abuja have been growing at 20% to 30% per year. Squatter settlements and towns have spread rapidly in and outside the city limits. Tens of thousands of people have been evicted since former FCT minister Nasir Ahmad el-Rufai started a demolition campaign in 2003. It is in this background that NAFDAC Head Office is located in Wuse Zone 7, Abuja Structure.


1.8           LIMITATIONS OF THE STUDY

The major limitation encountered by the researcher was with questionnaire administration. The researcher found it very difficult to gain access to NAFDAC Head Office located in Wuse Zone 7, Abuja Structure, on many occasion the researcher try to established contact with the Director of Administration and Human Resource Management to explain the purpose of the research and the importance to the Agency and why they need to participate in the research. The efforts were not successful as the employees of the Agency contacted maintained that external researchers are not allowed in NAFDAC Head Office. Finally through a senior officer of the Agency, the research established contacts with the Director of Administration and Human Resource Management who appreciated the efforts of the researcher and after perusal of the questionnaire, collected the entire questionnaire from the researcher and promised to assign it to a junior staff of the Agency who will distribute to other staff of the Agency and ensure that the questionnaire is completed. The researcher was requested to come back in two weeks’ time to pick up the completed questionnaire. This arrangement was highly appreciated by researcher. In two weeks’ time the researcher returned to the agency and picked up the completed questionnaire, although not the exact number handed to them as some of the questionnaire were unaccounted for. However, in all the researcher was very happy to collect the completed questionnaire and thanked the Director of Administration and Human Resource Management for the unflinching support. This was the main challenge encountered by the researcher and the researcher was determined and resilient, thus overcome the challenge and completed the study successfully.


1.9           DEFINITION OF TERMS

The following are the operational definition of terms as used in the study:

Collaborative Functions: refers to organisational function that enhance their ability and willingness to creatively share ideas and knowledge and to create new knowledge with others. It entails the ability of NAFDAC to creatively share ideas and knowledge and to create new knowledge with other sister agencies like NDLEA.

Compensation: encompasses employees’ basic pay, allowances, benefits, bonuses and incentives. NAFDAC compensation process ensure that employees are properly remunerated for the services they render to the Agency and to motivate them to improve their performance.

Effectiveness: is the capability of an organisation producing a desired result or the ability to produce desired output in line with the blueprint of the organisation within a defined period of time. In this case, it is the ability of NAFDAC to regulatory and control functions, collaborative functions.

Employees’ Retention Capability: the ability of an organisation to retain its workforce, especially its top performers in the organisation and to reduce turnover by fostering a positive work atmosphere to promote engagement, showing appreciation to employees and providing a competitive pay and benefits system that will endears employee to the organisation irrespective of other numerous job offer available in the labour market. Thus, it is the ability of NAFDAC to retain its top performers.

Information Sharing: the ability of NAFDAC to share relevant information and to compare notes with sister agencies like National Drug Law Enforcement Agency (NDLEA) through their social support mechanism in order to enhance their efficiency in the actualisation of the Agency mission. 

Innovativeness: ability, capacity, competency and readiness of NAFDAC and their employees to develop virture or introduce novelties or new organisational methods in their undertakings, business practices, workplace organisation or external relations. 

Knowledge Management: a programme or system designed to create, capture, share and leverage knowledge towards the success of the organisation, knowledge management involves the processes and tools that allow an organisation to efficiently capture, maintain, utilise its information and knowledge taped from experience curve to enhance the effectiveness and efficiency of the organisation. But in this case the effectiveness of NAFDAC.

NAFDAC: National Agency for Food and Drug Administration and Control. An Agency established by Decree No. 15 of 1993 as amended by Decree No. 19 of 1999 and now the National Agency for Food and Drug Administration and Control Act Cap N1 Laws of the Federation of Nigeria (LFN) 2004 to regulate and control the manufacture, importation, exportation, distribution, advertisement, sale and use of Food, Drugs, Cosmetics, Medical Devices, Packaged Water, Chemicals and Detergents (collectively known as regulated products). The agency was officially established in October 1992.

Organisational Effectiveness: the extent to which an organisation is able to achieve its goals within define period of time, it involves the accomplishment of recognised objectives of cooperative effort and the degree of accomplishment of these objectives is the degree of effectiveness.

Regulatory and Control Functions: involves the ability of the Agency to regulate and control the manufacture, importation, exportation, distribution, advertisement, sale and use of Food, Drugs, Cosmetics, Medical Devices, Packaged Water, Chemicals and Detergents in order to safeguard public health.

Recruitment and Selection: process of identifying and employing the most qualified personnel when there is vacancy in the Agency. While, selection is the process of choosing the appropriate candidate that matches the job requirements of the Agency. Recruitment and selection components in NAFDAC connotes: Attracting, screening, interviewing, and appointing candidates

Training and Development: acquisition of skills, knowledge and information directly required for the performance of a specific role. NAFDAC training and development components connotes induction, on-the-job, off-the job training, coaching, mentoring and performance review.

Workload: activities that must be completed by employees of the Agency within a predetermined period of time. The components of workload in NAFDAC includes: complexity of the job, job responsibilities, scheduling and resource allocation.

Human Resource Planning: Human resource planning is one of the core function of the Directorate of Administration and Human Resources Management of the NAFDAC that incorporate: Recruitment and selection, workload analysis, compensation, training and development.

 

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    Sure plug ♥️♥️

  • Anonymous

    3 months ago

    Thanks I have received the documents Exactly what I ordered Fast and reliable

  • Anonymous

    3 months ago

    Wow this is amazing website with fast response and best projects topic I haven't seen before

  • Anonymous

    3 months ago

    Genuine site. I got all materials for my project swiftly immediately after my payment.

  • Anonymous

    3 months ago

    It agree, a useful piece

  • Anonymous

    3 months ago

    Good work and satisfactory

  • Anonymous

    3 months ago

    Good job

  • Anonymous

    3 months ago

    Fast response and reliable

  • Anonymous

    3 months ago

    Projects would've alot easier if everyone have an idea of excellence work going on here.

  • Anonymous

    3 months ago

    Very good 👍👍

  • Anonymous

    3 months ago

    Honestly, the material is top notch and precise. I love the work and I'll recommend project shelve anyday anytime

  • Anonymous

    3 months ago

    Well and quickly delivered

  • Anonymous

    4 months ago

    I am thoroughly impressed with Projectshelve.com! The project material was of outstanding quality, well-researched, and highly detailed. What amazed me most was their instant delivery to both my email and WhatsApp, ensuring I got what I needed immediately. Highly reliable and professional—I'll definitely recommend them to anyone seeking quality project materials!

  • Anonymous

    4 months ago

    Its amazing transacting with Projectshelve. They are sincere, got material delivered within few minutes in my email and whatsApp.

  • TJ

    6 months ago

    ProjectShelve is highly reliable. Got the project delivered instantly after payment. Quality of the work.also excellent. Thank you