• $

EVALUATION OF THE APPLICATION OF MARKETING STRATEGIES OF HOTELS

  • 0 Review(s)

Product Category: Projects

Product Code: 00009555

No of Pages: 209

No of Chapters: 1-5

File Format: Microsoft Word

Price :

$40

  • $

                                                              ABSTRACT

 

This study examined the evaluation of the marketing strategies used in hospitality establishments in south-East Nigeria. Specifically the  work identified the marketing strategies used in hospitality establishment/industry, ascertain the application of identified marketing strategies in the hospitality establishments, examine the influence of applied marketing strategies on the level of patronage in the hospitality establishments, the influence of applied marketing strategies on profit margin of hospitality establishments, the influence of applied marketing strategies on the sustainability of hospitality establishments in study area and to determine the way forward. To achieve the objectives of the study survey research design was adopted. The study was guided by six research questions and three hypothesis. The study adopted primary data through the use of structured questionnaire. The population of this study is 4539 principal staff drawn from 965 registered hotels in south east Nigeria. The sample size of 367 was determined using statistical formula derived by Yamane (1964). Stratified sampling technique was adopted in this study. The hotels were group into strata. This involved grouping the hotels into star rating (1 star, 2star, 3star, 4star and 5star). However, the allocation of questionnaire is based on proportion of the population which involves 34.5%, 34.87%, 23.5%, 5.2% and 2% for 1 star, 2star, 3star, 4star and 5star respectively. Therefore, the sample size is (367 staff) 127, 128, 86, 19 and 7 for 1star, 2star, 3star, 4star and 5star respectively. Frequencies, percentages and mean was used to analyze the research questions while multiple regression analysis was used to test the hypotheses.  The study revealed that social media, advertising, customer relationship management, quality product/service, availability of sales promotion, price discount, location public relation and maintenance are the major marketing strategies used in hospitality establishments. The findings also revealed that marketing strategies have significant influence on the level of patronage, profit margin and sustainability in the hospitality establishments. The study recommends that Hospitality establishments should endeavour to employ the use of marketing strategies to enhance better performance and good competitive advantage. Hospitality establishments should concentrate more of their resources on the four basic variables identified to have contributed most to their performance which are, price, promotion, place/location, quality of product/service and maintenance.







TABLE OF CONTENTS


Title page                                                                                                                               i

Approval                                                                                                                                ii

Certification                                                                                                                           iii

Dedication                                                                                                                              iv

Acknowledgement                                                                                                                  v

Table of contents                                                                                                                    vi

List of table                                                                                                                             xi

Abstract                                                                                                                                   xii

CHAPTER   1   : INTRODUCTION

1.1 Background to the Study                                                                                       1 

1.2 Statement of the Problem                                                                                      6

1.3 Objectives of the Study                                                                                         8

1.4 Research Questions                                                                                               8

1.5 Research Hypotheses                                                                                            9

1.6 Significance of the Study                                                                                      9

1.7. Scope of the Study                                                                                               10

CHAPTER   2   : LITERATURE REVIEW

2.1 Conceptual Literature                                                                                           12

2.1.1 Hospitality industry                                                                                           12

2.1.2 Tourism                                                                                                              14

2.1.3   Hotel                                                                                                                15

2.1.4      Origin of Hotel industry                                                                                             16

2.1.3 Types of Hotel                                                                                                   17

2.1.4      Classification of Hotels                                                                                              19

2.1.4.1  Diamond rating system                                                                                               20

2.1.4.2  Star rating system                                                                                                      21

2.1.5 Marketing                                                                                                           22

2.1.5.1 Marketing in Hotel industry                                                                            23

2.1.5.2 Role of marketing in Hotel business                                                                          25

2.1.5.3  Hotel marketing mix                                                                                                   26

2.1.6 Marketing mix strategies                                                                                   31

2.1.6.1 Product strategy                                                                                              32

2.1.6.2 Price strategy                                                                                                  33

2.1.6.3 Place strategy                                                                                                  34

2.1.6.4 Promotion strategy                                                                                          35

2.1.6.5 People strategy                                                                                                36

2.1.6.6 Process strategy                                                                                               38

2.1.6.7 Physical evidence strategy                                                                              39

2.1.7 Seven Ps and consumer goods marketing                                                         41

2.1.9 Customer patronage in Hotel industry                                                               44

2.1.9.1 Challenges facing customer patronage in Hotel industry                               46

2.1.10 Product strategy and profitability                                                                    50

2.1.11 Impact of promotion activities on customer patronage                                   52

2.1.11.1 Marketing communication mix                                                                     53

2.1.12 Physical evidence and business growth                                                           66

2.1.13 Pricing strategy and organizational performance                                            69

2.1.14 Pricing and the sales force                                                                               70

2.1.14.1 Sales force management                                                                                         71

2.1.14.2 Price variation and price promotion                                                                        71

2.1.15   Segmentation of the Hotel market                                                                              72

2.1.16   Market positioning of Hotel services                                                             76

2.1.17   Digital marketing in hotel industry                                                                            76

2.1.17.1                 Digital marketing communication channels                                                   77

2.1.17.2                 Email marketing                                                                                             77

2.1.17.3                 Viral marketing                                                                                               77

2.1.17.4                 Word-of-mouth                                                                                               77

2.2 Theoretical Literature                                                                                           77

2.2.1 Communication Theory (Hamman, 1979).                                                                   77

2.2.2 Kano theory (Kano, 1980).                                                                                79

2.2.3 Schumpeterian theory of innovation (Schumpeter, 1949)                                             79

2.3 Empirical Review                                                                                                 82

2.4 Summary of Literature Review                                                                             85

CHAPTER   3   : RESEARCH METHODOLOGY

3.1 Research Design                                                                                                   87

3.2 Area of the Study                                                                                                                                                  87

3.3 Population of the Study                                                                                        88

Table 3.1: Hotel population distribution table                                                            88

3.4 Sampling and sampling technique                                                                        88

3.4.1 Sample size determination                                                                                88

3.5 Instrument for data collection                                                                               89

3.5.1 Validity of the instrument                                                                                  89

3.5.2 Reliability of the instrument                                                                              89

3.6 Method of data collection                                                                                     90

3.6.1 Questionnaire                                                                                                     90

3.6.2 Personal interview                                                                                             90

3.7 Description of instruments                                                                                    90

3.8 Statistical techniques for data analysis                                                                 91

3.8.1 Regression model                                                                                               91

CHAPTER   4   : DATA PRESENTATION AND ANALYSIS

4.1 Data presentation                                                                                                  112

4.2 Test of hypotheses                                                                                                113

4.2.2: Research hypothesis two                                                                                   115

4.2.3. Research hypothesis three                                                                                117

4.3 Discussion of findings                                                                                          120

CHAPTER 5   : SUMMARY, CONCLUSION AND RECOMMENDATION

5.1   Summary                                                                                                             124

5.1.1 Restatement of the problem                                                                               125

5.1.2 Major findings                                                                                                   127

5.1.3 Description of methods used                                                                              128

5.2   Conclusion                                                                                                          128

5.3. Recommendations                                                                                               129

5.4 Contribution to knowledge                                                                                   129

5.5 Suggestion for further studies                                                                               130

REFERENCES                                                                                                                     131

APPENDICES                                                                                                                       139

 

 

 

 

 

 

 

 

 

 

TABLES                                 LIST OF TABLES                                        PAGES


4.1:      Distribution of questionnaire and response rate                                             92

4.2:      Socioeconomic Characteristics of staff of the selected Hotels in five south

east states                                                                                                                    93

4.3:      Mean responses on the marketing strategies used in hospitality

establishment/industry.                                                                                  96

4.4       Mean response on the level of the application of identified

marketing strategies in the hospitality establishments in the study area                 99

4.5       Means response on the influence of applied marketing strategies on

customer patronage in hospitality establishments                                          102

4.6       Mean response on the influence of applied marketing strategies on profit

margin of hospitality establishments                                                              105

4.7:      Mean response on the influence of applied marketing strategies on the

sustainability of hospitality establishments                                                    107

4.8       Mean response on the factors affecting the application marketing strategies

in the hospitality establishments                                                                    109

4.9       Mean response on remedies to the factors affecting the application

marketing strategies in the hospitality establishments                                   111

 

 






                                                 LIST OF FIGURES

Fig. 2.1: The Four P’s of the marketing mix                                                              27

Fig. 2.2 The 7P’s of the marketing mix                                                                      28

Fig. 4.1: Distribution of questionnaire and response rate                                           93

Fig. 4.2:  Distribution of respondents based on Age                                                  94

Fig. 4.3: Distribution of respondents based on Gender                                              94

Fig. 4.4: Distribution of respondents based on marital status                                     95

Fig. 4.5: Distribution of respondents based on Academic Qualification                 95

 

 

 

 

 

 


 

 

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY 

Marketing strategies have helped in sustaining and developing many hospitality industries even in the face of economic hardship.

Hospitality is defined as a specific type of relationship between a host and a guest (Aranga, 2014). Most of the hospitality services are provided in hotels, restaurants, bars, and related hospitality establishments. Today, the Nigerian tourism industry has recorded significant growth due to the National government’s plan of promoting tourism (Baker, 2012). Consequently, there has been an increase in tourist arrivals to Nigeria for business and other tourism related activities. The travelers visit tourist centers and most of them lodge in hotels throughout the period of their stay. This has helped in the advancement of tourism and hospitality industries in Nigeria. The hospitality industry creates a lot of employment all over the world, directly as well as indirectly guides and escorts, dealers and sellers of local handicrafts.  It also brings a lot of treasured foreign exchange, as people who travel to other countries spend money on accommodation, transport, shopping, exploration etc (Brody, 2009). The hotel industry being a vital part of the wider hospitality industry occupies an important place in the economy of most countries, the industry was forecast to generate 555 billion U.S dollars in revenue in 2016 (Smith, 2010).  This projection was achieved through effective marketing strategies.

Marketing approach is a reaction that takes place between the forces in both the peripheral and core environment thereby making the organization to determine its position in the target market, (Hult, & Olson, 2011). Marketing strategies in a business, act as key to business growth and customer satisfaction in terms of achievement made by the organization (Ayele, 2012). The environmental forces which affect the business in attaining its objective require to be identified in advance and handled well to enable the business meet its vision and mission. Strategies of organizations enable evaluation of the long and short term goals thus making it possible to achieve the objectives in specified period. A business or firm should have a unique strategy for effective competitiveness, growth and profitability. 

It is pertinent to note that organization or firm should be in position to establish a marketing framework for easier accessibility of frequently updated websites, announcements, sales presentations, and all other promotional materials. The frequent updates enable the organization to quickly and easily develop in different departments which makes it expand and move internationally. Marketing context is very essential to the business segment as it facilitates continuous flow of business data periodically (Wason, Polonsky & Hyman, 2002).

Marketing approach is a technique of guiding an organization's energies and resources on a course of action which can lead to increased sales and supremacy of a directed market niche (Ayele, 2012). A marketing approach conglomerates product advancement, promotion, distribution, pricing, relationship management and other elements (Hose, 2011). These approaches identify the firm’s marketing objectives, and explain how they will be achieved, ideally within a stated timeframe. Marketing approach determines the choice of target market segments, positioning, marketing mix, and apportionment of means. Through the above mentioned points the performance of such hotel will be ascertained.

Performance is the concrete output or results of an institute as measured against its intended yields (or goals and objectives). Organizational performance is the final achievement of an establishment which is measured either in financial and non-financial gages, and contains a number of parameters, such as the targets achieved over a period of time, efficiency and effectiveness (Gibson, Rosen and Stucker, 2010). Organizational performance can also be used to view how an establishment is doing in terms of level of turnover, market share and product value in relation to other establishments in similar industry.

According to Gibson and Gilligan (2009) organizational performance incorporates three precise areas of the firm outcomes which are financial performance (returns, return on assets, return on investment, etc.), product market performance (sales, market share, etc.), and stakeholder return (total shareholder return, economic value added, etc.). Performance measurement is described as a course of organizational processes and applications intended to augment the execution of business approach (Palmer, 2011).

According to Achumba (2002), application of marketing strategies gives room to marketing performance. There are intellectual views in the assessment of marketing performance. Palmer, (2011), suggests that marketing performance is the achievement of financial and operational business goals. Marketing performance aids to decide the status of an establishment as compared to its competitors.

Several meters can be used to determine the performance status of a firm. In his work, Palmer (2011) argued that the current marketing performance is operationalized by 12 points remarkably, sales growth, customer loyalty, return on investment (ROI), market share, getting important and valued data, capability to acquire better terms in loan, capacity to acquire governmental endorsement, shorten the time for governmental endorsement, contact with significant persons, capability to secure local resources (electricity, human resources) and lastly inspiring staffs among others. All these performance indices cannot be achieved effectively without the application of marketing strategies (Achumba, 2002).

The importance of the hotel establishments in Nigeria cannot go unnoticed, it does not only contribute greatly to the gross domestic product, it also creates numerous job opportunities. Hotels are categorized as the Nigeria Tourism Development Corporation decree 81 of 1992 hotel registration, grading and classification using star ratings. There is no standardized way for rating hotels, but the most common system uses stars, ranging from one to five star hotels. Star ratings are ways of classifying hotels based on standard upheld, and amenities that are available (Whetton, 2011).

Most hotels have failed in the part of application of marketing strategies. In 2015, it was estimated that hotel services already accounted for 72% of the gross domestic product (GDP) of developed economies, and 52% of the GDP of developing economies (Osuagwu, 2016). The hospitality industry was expected to grow by 6.2% and the tourism industry by 4.1% in 2007 across the globe (Economist Intelligence Unit, 2015). The hospitality organization has grown remarkably since 2001 and has been compelled by leisure and business demand. However, though many subdivisions of Nigeria economy recorded positive growths of varying degrees in the 1st quarter of 2015, the hotels and restaurant sector growth still remained unchanged (Osuagwu, 2016). This was majorly attributed to low hotel room occupancy rates arising from insecurity concerns by international visitors. These concerns have led to a decline of about 30% in tourist arrivals across the globe in first quarter of 2015 compared to in first quarter of 2014 thus raising the need for evaluation of the performance of this sector (Osuagwu, 2016).

All organizations, hotels included, require marketing approaches to succeed and remain viable in their industries. Considering the dynamics nature of the hospitality business, various hotels ought to review their marketing approaches quite often to survive with the varying needs in the market and also remain ahead of rivalry (Kotler, 2000). To reach a viable competitive edge, an organization needs to recognize its foremost strength and place itself in such a manner that is above rivalry in that sector (Johnson, Scholes & Whittington, 2008). In order to form a distinct reasonable advantage over rivals, a firm must select right combination of target markets and marketing mix. Hotels persistently seek new ways to obtain, hold and increase business, because the cost of losing clients is rising (Zeithaml, 1993). Service is an imperative factor in retaining clients. The role of service is more vital than ever, and is expected to become even more life-threatening with time (Choi & Chu, 2001). Hotels that have the capacity to attract, satisfy and thus hold customers are more likely to persist than hotels that do not do so. Successful customer retention allows hotel to build relationships with their customers.

It is very difficult for a business organization to survive and stay viable in a dynamic market without injecting various marketing strategies into its operations. The performance of hospitality in Nigeria has been seen to deteriorate in the past few years as evidenced by a number of them having to even close down (Najib, Neely, Mills, Platts, Richards, Gregory, Bourne & Kennerley, 2016). This increases much apprehension because tourism contributes fundamentally to Nigeria economy and if the hotels hosting these tourists do not perform well as expected, the contribution of tourism to GDP ultimately gets affected. Particularly, the recent insecurities experienced in Nigeria have reduced the performance of the hotels to the worst, though measures to improve the security in the hospitality establishment have been put in place (Najib, et al, 2016). This accounted greatly to undefined circumstances that had been fashioned by the insecurities, leading to travel advisories being put across in the year 2015 that led to travel termination of most of the travelers from other countries (Najib, et al, 2016). Hence hotel executives have been required to come up with new approaches to ensure booming of their hotels. It is against this framework that this study intends to examine the application of the various marketing strategies in hospitality industry in South-East Nigeria.


1.2 Statement of the problem

All establishments, regardless of their scope, are environment dependent hence as the peripheral environment changes, establishments find themselves in unacquainted environment and have to respond by incorporating changes and internalizing their ability to acclimate to the new environment for existence and development. However, organizations should struggle for continuous growth while keeping the aim of increasing or simply maintaining their sales and profit levels to ensure their survival. 

Study by Hult & Olson (2011), has shown that most hotels centers in Nigeria do not take the application of marketing strategies serious (Hult & Olson, 2011). Most of the hotels and tourism centers do not even have marketing experts that guides the application of marketing strategies. As an outcome of this, there is a decrease in the growth of hospitality industry and tourism centers in Nigeria (Osuagwu, 2016).

Service Sector makes substantial contribution to Nigeria GDP; about 53.3% as per 2013 Global finance report (Duncan, 2002). In recent past there have been a significant drop in the performance of this sector (Mannukka, 2006). Some of the reasons behind significant drop in performance include: Weak marketing approaches implemented by different hotel chains and high level of insecurity in the country majorly caused by terror attacks. Hotels in Nigeria operate in a dynamic commercial environment characterized by intense competition for resources and market share hence have become more challenging to manage and sustain their growth rate. These tasks include rivalry for resources, trained labour and market share, socio-cultural variations, technological changes, economic tasks, changes in customers’ expectation and preferences and insecurity due to terrorism. The dynamism of this environment calls for appropriate growth strategies that will enhance the performance of hospitality industry (Duncan, 2002). 

In 2011, there have been a drastic drop in tourist arrivals in Nigeria. This has resulted to poor performance because the hotels mainly rely on both local and international tourists as their main clientele (Ayele, 2012). The major problem affecting hotels in Nigeria is lack of application of marketing strategies (Berry, 2013). Most hotels in Nigeria do not adopt marketing strategy, they that believe marketing strategy is for manufacturing companies as such it is not important in hotels (Duncan, 2002). This has affected the growth and survival of hotels and hospitality industry in Nigeria. For this reason, most hotels perform well during their first five years of commencement and eventually decline gradually (Berg, 2001). None application and allocation of marketing strategies in Nigeria hospitality and tourism industry has resulted to low customer patronage, decrease in sales volume, low profitability and lack of growth (Berg, 2001). According to Osuagwu (2016), most hotels have failed after few years of operation for not applying the necessary marketing strategies that are meant to be applied in the hospitality industry.

Though various studies have been conducted in the hospitality industry, there is limited theories that explains the impact the marketing strategies have on the performance of an organizations. There have been a good number of studies on marketing strategies and organizational performance in Nigeria but these studies merely focused on hotels instead they focused on other business firms. Few works that were carried out using hotels, focused mainly on South- South and South-West. There is little or no research work on the evaluation of marketing strategies used in hotels in South- East Nigeria, and that is the gap this study intends to fill.

1.3 Objectives of the study

The main objective of the study was to evaluate the marketing strategies used in hospitality establishments in south-East Nigeria. Specifically the work:

1.              identified the marketing strategies used in hospitality establishment/industry.

2.              ascertained the application of the identified marketing strategies in the hospitality establishments in the study area.

3.              examined the influence of applied marketing strategies on the level of patronage in the hospitality establishments in study area.

4.              determined the influence of applied marketing strategies on profit margin of hospitality establishments in study area

5.              examined the influence of applied marketing strategies on the sustainability of hospitality establishments in study area.

6.              identified the factors affecting the application of marketing strategies in hospitality establishments.

7.              determined the way forward.


1.4 Research questions

The following questions guided the study

1.              What are the marketing strategies used in hospitality establishment/industry?

2.              To what extent are the identified marketing strategies applied in the hospitality establishments in the study area?

3.              What is the influence of applied marketing strategies on the level of patronage in the hospitality establishments in study area?

4.              What is the influence of applied marketing strategies on profit margin of hospitality establishments in study area?

5.              What is the influence of applied marketing strategies on the sustainability of hospitality establishments in study area?

6.              What are the factors affecting the application of marketing strategies in hospitality establishments?

7.              What is the way forward?


1.5 Research hypotheses

For the purpose of the study, the following hypotheses were tested at 0.05 level of significance.

H01: Applied marketing strategies have no significant influence on the level of patronage in the hospitality establishments.

H02: Applied marketing strategies have no significant influence on profit margin of hospitality establishments

H03: Applied marketing strategies have no significant influence on the sustainability of hospitality establishments in study area.


1.6 Significance of the study

The findings of this study will be significant to the following group of people; hotels management, customers, marketers and researchers.

The goal of every business is to make profit and this can be achieved through the application of marketing strategies. The study will help hotel industries and other business entities to understand the need to adopt and implement effective marketing strategies for increase in the performance of hotels in Nigeria. In other words, the findings of this study will help hotels to know the proper marketing strategies to be adopted in order to increase their customer base.

       The findings of this study will be significant to customers. Attracting customers and retaining existing customers as well as sustainability is the major tool for business growth. In other words, every business including hotels should work towards increasing their customer base. The study will enable customers to know those strategies that can induce them to patronize a product or service.         

            The outcome of this study will help marketers to identify the various marketing strategies that increase sales volume, profitability and customer patronage. The findings of this study will also help marketers to identify the challenges affecting the application of various marketing strategies in the hotels.

            This study will also help to build on the body of the existing literature and knowledge. This will help to provide references for future researchers by enabling them carry out research with ease since this study will provide secondary data to the up-coming researchers in this area.


1.7. Scope of the study

1. Geographical Scope: The study concentrated on hotels located in the South-East Nigeria, namely; Imo, Abia, Enugu, Ebonyi and Anambra States.

2. Content scope: The study was directed at the application of the marketing strategies being applied in the hotels under reference.

3. Unit Scope: The top management, senior management, middle management and intermediate level management as well as staff of the hotels were sampled to elicit their perspective on the application of marketing strategies in their hotels. What strategies? Mode of application? Outcome of application.



Click “DOWNLOAD NOW” below to get the complete Projects

FOR QUICK HELP CHAT WITH US NOW!

+(234) 0814 780 1594

Buyers has the right to create dispute within seven (7) days of purchase for 100% refund request when you experience issue with the file received. 

Dispute can only be created when you receive a corrupt file, a wrong file or irregularities in the table of contents and content of the file you received. 

ProjectShelve.com shall either provide the appropriate file within 48hrs or send refund excluding your bank transaction charges. Term and Conditions are applied.

Buyers are expected to confirm that the material you are paying for is available on our website ProjectShelve.com and you have selected the right material, you have also gone through the preliminary pages and it interests you before payment. DO NOT MAKE BANK PAYMENT IF YOUR TOPIC IS NOT ON THE WEBSITE.

In case of payment for a material not available on ProjectShelve.com, the management of ProjectShelve.com has the right to keep your money until you send a topic that is available on our website within 48 hours.

You cannot change topic after receiving material of the topic you ordered and paid for.

Ratings & Reviews

0.0

No Review Found.

Review


To Comment


Sold By

ProjectShelve

7891

Total Item

Reviews (29)

  • Anonymous

    1 week ago

    This is truly legit, thanks so much for not disappointing

  • Anonymous

    1 week ago

    I was so happy to helping me through my project topic thank you so much

  • Anonymous

    2 weeks ago

    Just got my material... thanks

  • Anonymous

    3 weeks ago

    Thank you for your reliability and swift service Order and delivery was within the blink of an eye.

  • Anonymous

    3 weeks ago

    It's actually good and it doesn't delay in sending. Thanks

  • Anonymous

    3 weeks ago

    I got the material without delay. The content too is okay

  • Anonymous

    1 month ago

    Thank you guys for the document, this will really go a long way for me. Kudos to project shelve👍

  • Anonymous

    1 month ago

    You guys have a great works here I m really glad to be one of your beneficiary hope for the best from you guys am pleased with the works and content writings it really good

  • Anonymous

    1 month ago

    Excellent user experience and project was delivered very quickly

  • Anonymous

    1 month ago

    The material is very good and worth the price being sold I really liked it 👍

  • Anonymous

    1 month ago

    Wow response was fast .. 👍 Thankyou

  • Anonymous

    1 month ago

    Trusted, faster and easy research platform.

  • TJ

    1 month ago

    great

  • Anonymous

    1 month ago

    My experience with projectselves. Com was a great one, i appreciate your prompt response and feedback. More grace

  • Anonymous

    1 month ago

    Sure plug ♥️♥️

  • Anonymous

    1 month ago

    Thanks I have received the documents Exactly what I ordered Fast and reliable

  • Anonymous

    1 month ago

    Wow this is amazing website with fast response and best projects topic I haven't seen before

  • Anonymous

    1 month ago

    Genuine site. I got all materials for my project swiftly immediately after my payment.

  • Anonymous

    1 month ago

    It agree, a useful piece

  • Anonymous

    2 months ago

    Good work and satisfactory

  • Anonymous

    2 months ago

    Good job

  • Anonymous

    2 months ago

    Fast response and reliable

  • Anonymous

    2 months ago

    Projects would've alot easier if everyone have an idea of excellence work going on here.

  • Anonymous

    2 months ago

    Very good 👍👍

  • Anonymous

    2 months ago

    Honestly, the material is top notch and precise. I love the work and I'll recommend project shelve anyday anytime

  • Anonymous

    2 months ago

    Well and quickly delivered

  • Anonymous

    2 months ago

    I am thoroughly impressed with Projectshelve.com! The project material was of outstanding quality, well-researched, and highly detailed. What amazed me most was their instant delivery to both my email and WhatsApp, ensuring I got what I needed immediately. Highly reliable and professional—I'll definitely recommend them to anyone seeking quality project materials!

  • Anonymous

    2 months ago

    Its amazing transacting with Projectshelve. They are sincere, got material delivered within few minutes in my email and whatsApp.

  • TJ

    4 months ago

    ProjectShelve is highly reliable. Got the project delivered instantly after payment. Quality of the work.also excellent. Thank you