TABLE OF CONTENT
Title
page
Certification
Dedication
Acknowledgement
Table
of content
CHAPTER ONE: INTRODUCTION
1.2 Background
information
1.2 Need for the study
1.3 Statement of the purpose
1.4 Scope of the study
1.5 Limitation to the study
1.6 Research hypothesis
1.7 Definition of terms
CHAPTER TWO: LITERATURE REVIEW
2.1 Economic depressions (inflation
2.2 Food and beverages services
2.3 Hotel Accommodation services
2.4 Other associated products
2.5 Hotel products
2.6 Effect of economic depression (inflation)
2.7 Impact of inflation on hotel industry
2.8 Marketing of Hotel products
CHAPTER THREE: METHODOLOGY
3.1 Study population
3.2 Method of data collection
3.3 Sampling techniques
CHAPTER FOUR: DATA
PRESENTATION AND ANALYSIS
4.1 Test of hypothesis
4.2 Problems
of inflation on market of hotel product and suggested solution
CHAPTER
FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Conclusion
5.2 Recommendation
Bibliography/References
CHAPTER ONE
1.1 BACKGROUND
INFORMATION
Hospitality
industry is recognize as one of the largest term of business organization in
today’s world, ever since the stage of development of the industry which has
been traced to the advent of the modern means of transportation which makes it
easy for people to travel from one place to another.
The
second stage of this ever continuous development in Nigeria which has been linked with
the transportation development and to the political independence for back as
60s.
The mass of people on transit (out of
their homes) needs to be well catered for in aspect of food, drink, and
sleeping accommodation in their respective area of destination, hence the need
for hotel service.
Hospitality as an industry is said to be
an industry that held itself as an establishment offering food, drinks, and
accommodation (if so requires) to any potential customer who appears able and
willing to pay a reasonable sum of money for the service provided and who is in
a fit stable to be received.
Products offered by the hotel
establishment ranges from food and beverages to service and facilities render.
It can be therefore classified as tangible and intangible items. The types if
hospitality industry (commercial or welfare) determines whether these product
are to be offered for sale at profit level or not.
In any commercial hotels, it h as been
proven that the volume of sales turnover and the price the potential guest are willing to pay for the service which has
been the important variables that determine the profit ability of the
operations.
The
early years of Nigeria
post independence, the number of hospitality industry in the country is very
nominal and thus enjoyed the monopoly of the market. But in years back, many were
developed and managed hotels have sprang up, thereby creating competition
between the old and the newly existing customers patronages.
Hotel
products in Nigeria is limited to only accommodation, foods and beverages, and
any other tangible or intangible services offered in the hospitality industry.
While the effect of economic depression on marketing of hotel product in
Nigeria simply show in the serious hardship whereby the inflation level on
sales and regard the return (market) made has been subjected to the hyper-inflation
year’s back, precisely more than a decade ago.
The
resulted to the depression in the economic system of the nation and five a set-back
even in the spending power of an individual while luxury items like hotel
services possessed by the hotel addict were reduced, even some stop their consumption
and patronage for hotels products and services thereof.
1.2 NEED
FOR THE STUDY
Having
clearly give throughout the previous research submitted to the department of
hospitality management by my predecessor, the researcher observe vividly with
keen interest on my views that much has not been done affirm critically the
effect of the economic depression of Nigeria on the marketing of the
hotel product HPS and possibly suggest a way out.
As
regard my experiences in hospitality industry is concerned with equipped facilities and humanism to set
on motion the materials resources effectively, it has to succumb to this term;
exchanging successful product for cash or any other items of value in order to
achieve her targeted profit margin.
Therefore,
there is need to study with keen interest any intended factors that is capable
of jeopardizing the interest, objectives, designed rolling plans of various
hotel properties and distinguished stakeholders were necessary
1.3 STATEMENT OF THE PROBLEM
The main objective of this study is to
ascertain whether the term economic depression (inflation) in Nigeria actually have an impact or
effect on the marketing of hotel products (HPS) in hospitality industry and
know the significant of such effect if any.
To stressed ignored phenomenal know as
over population one o the major determinant of economic depression in Nigeria as this
21st century is concerned. it is also prepared to boost the general
knowledge about marketing procedure, policy and strategic standard for hotel
products (HPS) especially accommodation services.
The study focuses on pointing out
marketing policies that could stand as or replace the existing measure
recommend guiding the future of ant hotel establishment.
1.4 SCOPE
OF THE STUDY
This research encompasses areas which
includes assessing what economic depression (inflation) is, with a brief
history of inflation in Nigeria, the effect of inflation to individual public,
and industries with special reference to hotel establishment.
Hotel products and the types we have, the
market strategies open up for a product is also not left touched.
The research is limited to hostels in Ilorin as thing the
renowned ‘Kwara Hotel’ as a case study and the result of the findings is then
generalized.
1.5 LIMITATION
TO THE STUDY
The restriction of the study is to
examine the only hotels in Ilorin
using Kwara Hotel as the case study and where more hotels would need to have
been visited is due to short time period available for the work and the
financial containment on my side.
The traditional of treatment in rich
information were confidential by the management of the establishment which also
places a limitation to our findings. Absence of some familiar information
needed from internet service to enhance accurate result findings in some
situation where necessary.
1.6 RESEARCH
HYPOTHESIS
Often time, the business participate
developed a believed system on a wise that inflation affects the volume of
their sales and even the turn over. But the significant of such effects is not
yet tested.
Mr. Akewusola would always say that: “he
who assert must be prove for this reasons there is a needed for hypothesis to
be testes in this research which include:
Economic
depression has no significant effect in the marketing of hotel product
Solution
to the pressing problem of inflation has not been in existence.
The
country population may sometime (probably) determines a rise in inflation.
Inflation
has no benefit effect to the hoteliers.
1.7 DEFINITION
OF TERMS
Hotel Product:
This is limited to only accommodation, food and beverages and any other
services offered by a commercial hospitality industry.
Marketing: In
this context of this study, marketing can be defined as the operational
function of the hospitality industry that involve in the act of creating
awareness about the products of potential guest, such as motivating the
existing customers, to consume more and actual selling of the hotel’s product
at a profit margin.
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