ABSTRACT
The aim of carrying out
this research was to find out, “Career Prospects of a Confidential Secretary in
Public Establishment”. The research work was carried out on Osun State
Polytechnic, Iree. The nine subject which constitute the population of the
study were secretaries in various department of the polytechnics, for the
purpose of collecting information, various literatures and text books were
consulted. Also, questionnaire was designed and administered on the subjects.
The frame work for data collection for the research work was built on three
research questions (i) what are the promotion prospects of the secretary in a
public establishment? (ii) What are the training prospects of the secretary in
a public establishment? (ii) What are the operational mobility of the secretary
in a public establishment? The three research questions were analyzed through
the simple mean method. This lead to the presentation of data and the
conclusion was drawn with the recommendation.
TABLE OF CONTENTS
Title Page i
Certification ii
Dedication iii
Abstract iv
Acknowledgment v
Table of Content
CHAPTER
ONE
1.0 Introduction
1
1.1 Statement
of the problem 3
1.2 Research
questions 3
1.3 Purpose
of the Study 3
1.4 Significance
of the study 3
1.5 Delimitation
of the study 4
1.6 Limitation
of the study 4
CHAPTER TWO
2.0 Literature review 5
2.1 Definition of the word “secretary” 5
2.2 The importance of secretary 6
2.3 Training of a secretary 7
2.4 Career prospect of a secretary 8
2.5 Secretarial cadre 9
2.6 Attribute of a secretary 11
2.7 Duties of a secretary 12
2.8 Qualities of a secretary 13
CHAPTER THREE
3.0 Introduction 17
3.1 Population of the Study 17
3.2 The sample of the Study 17
3.3 Research instrument 17
3.4 Method of Data Collection 17
3.5 Method of Data analysis 18
3.6 Decision rule 19
CHAPTER FOUR
4.0 Introduction 19
4.1 Data Analysis 20
CHAPTER FIVE
5.0 Introduction 22
5.1 Summary of findings 22
5.2 Conclusion 23
5.3 Recommendations 23
5.5 Suggestion for further study 24
References
25
Appendix 26
CHAPTER
ONE
BACKGROUND
OF THE STUDY
1.0 Introduction
Secretaries can be founding many areas
of employment such as government establishment, industries, commerce, charity
organizations and are services of all these, it is perhaps industry which has
most to gain by employing the best secretaries and most at loss in employing
poor ones.
In the recent time government
establishments have seen many changes. One aspect of this change is the
increased foreign competition brought about such things as improved freight
facilities.
Another significant factor in public
establishment has been the extensive use of computer systems which has to
reduction in routine paper work. These two elements have combined together to
heighten the rivalry between business organizations. Each wants to excel at the
expense of its problems which have to be financed by fever and better staff
within the organizations concerned. A careful selection process is possible for
each vacancy advertised; there is a wealth of suitable applicant.
The secretary, like the chameleon has
to adapt to her surroundings, she has to master new skills such as operating
word processors and computers. Telex and electronic mall have becomes part of
everyday life for her and the business letter does not occupy as much of her
days as it used to be in the past. The secretary today is finding less of her
time being spent behind the typewriter and more time being spent attending to
other aspects of her work.
Historical
Background Information of Osun
State Polytechnic,
Iree.
This history of Osun State Polytechnic,
Iree dated back to 1981 when the campus was one of the four satellite campuses
of the polytechnic, Ibadan Following the creation of Osun State
in August 1991, it became necessary for the new state to have her own
Polytechnic. Government therefore decided to establish Osun State Polytechnic,
Iree in the state to cater for the educational needs of the citizens.
The bill establishing Osun State Polytechnic,
Iree was assented to by the first Executive Governor of Osun State,
Alhaji Isiaka Adetunji Adeleke on 12th October, 1992. by that act of
Government, Osun State Polytechnic, Iree became a successor to the Iree satellite
erstwhile campus of the Polytechnic, Ibadan.
Similarly Osun State College of Technology Esa-Oke was established as a
successor to the Esa-Oke satellite campus.
The state had a mission for the
institutions. The mission was to rationalized the courses between the two
sister institutions with orientation towards commerce. Science and Technology
at Iree while Esa-Oke was marked for Engineering and Environmental Studies.
However, in view of the advice given
by the NBTE that Polytechnic should offer core courses in Engineering, the
vision is being revised along that line, plans are therefore in the pipe-line
to introduce engineering and environmental studies, at Iree viz: - Faculty of
Science and the Faculty of Engineering.
The institution has an imposing
library block which serves the academic interest of both staff and students. It
keep a fairly sizable number of books for it’s and reading public. Plans are
underway to increase its book stock and services particularly in the areas of
provision of photocopy services, photographic services and audio visuals.
The institution also has a health
centre where staff and students receive medical care. However, serious cases
are referred to hospitals at Iree, Ikirun and Osogbo. The works and the
services department located near the institutional structure and equipment and
provide municipal services e.g. water, electricity etc to staff and students.
With this humble and beginning,
management will appreciate the contributions and sacrifices of all staff,
students, and the general public at large to an orderly and progressive of
development of this young institution.
The environment provides adequate
challenges to all concerned and it is our hope that we would all been working
together for cooperation, understanding to build osun State Polytechnic, Iree
into enviable edifice.
1.1 Statement of the Problem
The problem of the study is to
determine:
1.
The
promotion prospects of the secretary in a public establishment.
2.
The
training prospects of the secretary in a public establishment.
3.
The
occupational mobility prospects of the secretary in a public establishment.
1.2 Research Questions
1. What are the promotion prospects of the
secretary of a public establishments?
2. What are the training prospects of the
secretary in a public establishment?
3. What are the occupational mobility
prospects of the secretary in a public establishment?
1.3 Purpose of the Study
In many of our national Institutes of
learning today there are few candidates applying for the secretariat studies.
Those who are eventually admitted for the course are mostly faced with a lot of
problems before they can become secretariat.
It is the purpose of this study
however to find out whether the course provides job satisfactions in term of
salary, promotion, frige benefits. The study plans to find out what secretarial
practice include in Nigeria
offices.
1.4 Significance of the Study
The study will discuss extensively why
few candidates apply for secretarial studies. It will also reveal the job
opportunities for secretaries in public establishment. However, the coverage of
the topic will be incomplete if a look is not made into the social
psychological, educational and economical importance of the topic in chapter
two of the project.
1.5 Delimitation of the Study
This research work titled “career
prospects of a confidential secretaries in public establishments Osun State
Polytechnic, Iree as its case study. This establishment was selected on such a
way that it will represent the various type of institution involved in training
and employing qualified secretaries.
1.6 Limitation of the Study
The factors that militate against this
study is due to lack of co-operation on the part of some secretarial staff who
were visited. Also, there are limited literature materials available for the
research work.
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