TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1 GENERAL PERSPECTIVE
1.2 STATEMENT OF PROBLEMS
1.3 OBJECTIVE OF THE STUDY
1.4 RESEARCHER QUESTIONS
1.5 LIMITATION
1.6 DELIMITATION
1.7 SIGNIFICANCE OF THE STUDY
1.8 HISTORICAL
BACKGROUND OF THE CASE STUDY
1.9 DEFINITION
OF TERMS
CHAPTER TWO
LITERATURE REVIEW
2.1 INTRODUCTION
2.2 WHAT
IS ENVIRONMENT
2.3 WHO IS A SECRETARY
2.4 ENVIRONMENTAL FACTORS
2.4.1 NOISE
2.4.2 SPACE PLANNING
2.4.3 LIGHTING
2.4.4 VENTILATION
2.4.5 DECORATION
2.4.6 MOTIVATION
2.4.7 HEALTH AND SAFETY
2.4.8 PREVENTION OF OVERCROWDING
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION
3.2 POPULATION
3.3 SAMPLE SIZE
3.4 DATA COLLECTION INSTRUMENT
3.5 METHOD OF DATA ANALYSIS
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 INTRODUCTION
4.2 SUMMARY OF FINDINGS
CHAPTER FIVE
SUMMARY,
CONCLUSION AND RECOMMENDATIONS
5.1 INTRODUCTION
5.2 SUMMARY
5.3 CONCLUSION
5.4 RECOMMENDATIONS
CHAPTER ONE
INTRODUCTION
1.1 GENERAL
PERSPECTIVE
According to Oxford Advance Learners
Dictionary, “environment is defined as the natural conditions in which people,
animals and plants lives”. Environment
can also be defined as “all the surrounding things, conditions, and influences
affecting the growth or development of living things”. It is the act or fact of surrounding in other
words, environment means the surrounding in which living things live. Therefore, environment for the purpose of
this research refers to the office environment.
This type of environment gives secretaries good working relationship and enhance high
productivity.
The secretary’s environment can be
divided into two:
1.
Immediate environment
2.
Remote environment
-
Immediate environment:
refers to the secretary’s very office and other offices, of the same
organization
-
The Remote environment: means the outside environment of the
secretary’s office or building that has a negative effect such as, ventilation,
noise, temperature, over crowding, cleanliness, lighting, attitude of office colleagues
etc. It is therefore, a prime importance
for employers to make environment as conducive as possible for the secretary’s
higher productivity which is ultimate goal of any employer. Creating selection, arrangement, and use of
sample physical surrounding chairs, tables, storage, lighting, decorating and
other physical element that comprises your personal office are mans of
enhancing competences as well as the image of an organization.
In
the light of above this research will focuses on the effects of environment on
secretary’s productivity, it will look at some of the areas like poor
ventilation, lighting, cleanliness, internal noise, heating all these are factors
that can affect the productivity of working secretary in an office environment.
1.2 STATEMENT
OF PROBLEMS
To determine the extend which the
environment factors such as noise, ventilation, lack of enough space in the
office and equipment can hinder the performance of secretary in an
organization.
1.3 OBJECTIVE
OF THE STUDY
I. To find out and
ascertain the effect of environment condition to the working secretary in an
organization.
II. To encourage
the organization to acquire more office automation for effectives efficiency of
secretary
III. To provide
organization with mores ideas for a conducive environment for the workers
1.4 RESEARCHER
QUESTIONS
i. Does lack of
constant power supply in an office affect the performance of a secretary?
ii. Does too much noise in an office affect
the secretary’s productivity?
iii. Does an office
which is not clean and tidy, brings about low productivity?
iv. Do stuffy
environment causes drowsiness, which in turn produces less accurate work?
1.5 LIMITATION
The research work is limited to the
case study that is the Federal Polytechnic Kaura Namoda.
1.6 DELIMITATION
The study
therefore, will highly be concentrated on factors that affect performance of
secretaries in the Federal Polytechnic Kaura Namoda
1.7 SIGNIFICANCE
OF THE STUDY
The research is to identify the
importance of office environment, know the effect of environmental condition in
the life of working secretary, and also to fulfill the following:
-
To serve as a criteria or form of reference to secretaries
in an organization
-
To aid students who may wish to conduct research on
project that relates to this topic.
1.8 HISTORICAL BACKGROUND OF THE
CASE STUDY
The
Federal Polytechnic, Kaura Namoda, Zamfara State was formulated, established by
the then Executive President of Nigeria Alhaji Shehu Shagari in June 1983 vide
a decree no 33 of 25 July 1979 as amended in 1985 with others. The Polytechnic is situated in Kaura Namoda
Local Government that covers an area of 4.98 square kilometers and has a population
of 370,367 according to 1991 Population Census figures, among the pioneer local
government that was created in 1967. The
objective of the polytechnic is specified in the decree as follows; to provide
full time or part time courses as instruction and training in:
1.
Technology;
applied science, commerce and management
2.
And
in such other fields or approved learning relevant to the need of the
development in Nigeria
in the areas of individual and agricultural production and distribution.
3.
And
for research on the development of adaptation which may from time to time be
determined.
4.
To
arrange conference, seminars and the study group relevant to the field of
learning.
The polytechnic has two
campuses know as “ACADA” which is situated at the northwest of the town, while
the “MAIN CAMPUS” is situated along Shinkafi
Road, some three kilometers away from the town
campus, the polytechnic currently has five schools and these schools are headed
by directors.
To perform such other
function as opinion of the Council may serve to promote the objective of the
polytechnic. The Rector was in charge of
the polytechnic. The first Rector of the
Federal Polytechnic Kaura Namoda was in person of Alhaji Ja’afar B. Ango (1983
– 1991) Engr. Lugard A. Ahmed is the present Acting Rector of the
Polytechnic. The Federal Polytechnic
Kaura Namoda comprises of five school namely:
1.
The
School of Science and Technology comprises of the
department of Science Laboratory Technology, Catering and Hotel Management Food
Science Technology, Maths and Statistics and Computer Science.
2.
School of Environmental
Studies comprises of Architectural Technology, Quantity Survey and
department of Building Technology
3.
School of Business and Management Studies it has
department of Business Studies, Office Technology and Management, Accountancy,
Banking and Finance, Marketing and Public Administration.
4.
School
of Engineering Technology; comprises of Electrical/Electronic Technology, Civil
Engineering and Mechanical Engineering Technology.
5.
School
of General Studies; comprises of department of Pre-ND BAM, Science and OTM.
The Polytechnic also runs
a Consultancy Unit which is headed by a director and it runs part-times
programmes such as certificate courses in Public Account and Audit, Public
Administration, Electrical/Electronic Engineering, Computer Science and OTM,
while the diploma course in Public Administration, Public Account and Audit,
Computer Studies and Islamic Studies respectively.
1.9 DEFINITION OF TERMS
- Environment: refers to the physical condition in the
working place of a secretary
- Secretary: is an employee in the office working as the
personal assistant to an executive, dealing with letters, filling, typing and
making appointments and arrangement
- Condition: refers to present state of health or being
physically which may either be good or poor, excellent or perfect.
- Organization: organizing a group of people for business
purposes.
- Equipment: refers to the things needed in the office to
enhance the work of a secretary.
- Furniture: refers to the thing in the office like table,
chairs, wall clock etc.
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