ABSTRACT
The study analyzed the socio-economic
determinant on consumer choice on hair cream brands among household in Abia
state, Nigeria. Four (4) research
questions were formulated to guide the study.
The population of the study consisted of respondent, selected from the
three (3) senatorial zone of the state.
One Local Government area was selected from each senatorial zone. From
each local government, fifty (50) respondents were selected. Respondent were of different occupation,
educational background, making a total of 150 respondents. The instrument used to collect relevant data
were a structured questionnaire.
Descriptive statistics was used to analyzed data on the first three
research questions while probit model was adopted for the fourth. I was found that age, education, price,
marital status, income and gender play critical role in the socio-economic
determinant on the consumer choice on hair cream brands. It was recommended that education of the
buyers should be stepped up to enable them make better choice. Income level however, should be also
improved. Early marriage should also be
encouraged.
TABLE
OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
1.2
Statement of Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypothesis
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Definition of Terms
CHAPTER
TWO
REVIEW
OF RELATED LITERATURE
2.1 Conceptual Framework
2.1.1 Understanding Consumers Choice
2.1.2 Price
and Consumer Choice
2.1.3 Pricing Strategies
2.1.4 New Product Pricing
2.1.5 Sales Promotional Tools
2.1.6 Assessing the Importance of Advertising on
Sales Volume
2.1.7 Packaging functions and Elements
2.1.8 Packaging Size and Shape
2.2 Theoretical Framework
2.2.1 Theory
of Substance and Significance
2.2.2 Emotional
Experiences
2.2.3 Brand
and Brand Equity
2.2.4 Experiential
Marketing
2.3 Empirical
Framework
CHAPTER
THREE
RESEARCH
METHODOLOGY
3.1 Research Design
3.2
Area of Study
3.3 Population Of the Study
3.4 Sampling Procedure and Sample Size
3.5 Method of Data Collection
3.6 Method of Data Analysis
3.7 Model Specification
3.8 Validity
3.9 Reliability
CHAPTER
FOUR
RESULT
AND DISCUSSIONS
4.1 Socio-economic Characteristics of the
Respondents
4.2
General Data
4.3 The Relationship between Income and
Expenditure on Foreign Leather among the Respondents
4.4 Socio-economic Determinants of Household
Choice on hair cream brands in the Study Area
4.5 Test of Hypotheses
CHAPTER
FIVE
SUMMARY,
CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Conclusion and Recommendations
REFERENCES
APPENDIX: QUESTIONNAIRE
CHAPTER
ONE
INTRODUCTION
1.1
Background to the Study
Over
the years, hair
creams brands are
one of the
indispensable goods we
have in the market
place. They are
used by children,
men and especially
women in Abia and
the whole world
at large without any demographic
restrictions. Hair creams are versatile styling products which can add texture,
boost volume, tame curls, smooth waves and improve your hairs overall look.
Aside creating and enhancing hair styles, hair
cream is used
in softening the
hair, giving it
a shinny and
attractive look and
also growing a
healthy hair. (Madden, K. 2000).
Evaluating has continuously pondered the
most popular question about hair cream
brands. Are all hair the same? The
simple answer to
this question is
that not all
hair creams brands are
the same. Some hair creams are
designed and made for specific purpose like hair styling cream, smoothening
cream, voluminising cream, curling cream and texturing cream. These hair
creams could act as: a
coolant and effective
in keeping the
scalp cool. it could be an effective anti-dandruff treatment
and also keep
lice away from your
hair, for those with
dry scalp, gives hair a strong
natural hold without weighing hair down.(Olesin, A. 2007)
The
hair cream can
be an effective
remedy as it
balances the PH. Research
shows that it
is an effective
remedy for hair
loss as it
binds the hair
roots and improves scalp
stimulation by increasing
blood circulation. The study of
hair is called Trichology. The
hair is an
appendage of the skin
and is basically
composed of a
protein called keratin,
which is found
in horny growths which
also includes the
nails and skin. Dark hair has
more carbon and less oxygen and the reverse is true for lighter hair. The
lighter the hair, the drier it would be. There are three cycles in hair growth,
first we have ANAGEN which is the
first cycle growth of hair and that is baby hair-1 to 3 years old. At this
stage, hair creams are usually hard on the baby’s scalp, so baby oil is used
specially (Akamen, J. and Toman, C. 2007).
CATAGEN
is the second cycle growth and this last until the age of twelve. You will see
a lot of Hair loss during this stage but it is normal. Hair loss at this stage
is temporal. Some hair cream brands are specially for hair loss. Hair cream
like Virgin hair cream, Dallas hair cream etc. The final cycle which is the TALOGEN is the permanent replacement
stage. The hair itself is divided into two main parts, the hair root which is beneath
the skin surface, and the hair shaft which is the part you see above the skin
surface. Hair grows faster between the years of 15 to 30 years and lesser
between 50 to 60 years (Pettigrew, A.M 2003).
The structure, textures and condition of
the hair and scalp is studied in order to make informed decisions to help you
in the choice of your hair cream to suit your kind of hair. All company
activities must be devoted in finding out what the consumers needs and wants
are and satisfying these wants while still making profit in the long run
(Fulmer, 1994).
1.2 Statement
of Problem
Despite the toxic ingredients in some hair
creams, they still haven’t been stopped from flooding the market. Some hair
cream brands interfere with the body hormones and make the consumer fat (Ket,
K. 2007). When toxins are absorbed through your skin, they bye pass your liver
and enter your blood streams and tissues with absolutely no protection
whatsoever. Disappointingly, despite the use of hand bills, personal selling,
advertising, some consumers complained that some of these hair cream brands
were hot on their scalp. Some of the anti- dandruff creams after using them did
not have any visible improvement. Customers are advised to look out for hair
cream brands with a non-greasy formula written on their label. Greasy hair cream on a hot day starts to pour
down on your face together with sweat making your face to look oily and sweaty.
Many hair cream manufacturers have failed to consider the attitudinal behavior
of consumers, their needs, and wants and how to satisfy them. The result is Small Market Share (Olesin,
2007). The problem confronting hair
cream manufacturers, despite series of consumers behaviour analysis, is why the
progressive decline in performance?
Where a product brand is rejected, sales volume reduces and it ultimately
dies off.
1.3 Objectives of the Study
The general objective of this study is to
evaluate the determinants of consumer choice of hair cream brands in Abia
state. While specific objectives are:
i.
Determine the relationship
of quality on consumer patronage;
ii.
Analyze the effect of
product price on consumer patronage;
iii.
Examine the effect of
advertising on consumer patronage;
iv.
Determine the effect of income
on consumer patronage;
v.
Analyze the effect of
sales promotion on consumer patronage;
1.4 Research Questions
We ask the following research questions:
(i) What is the effect of quality of consumer
patronage?
(ii) What is the effect of product price on
consumer patronage?
(iii)
What is the effect of
advertising on consumer patronage?
(iv)
What is the effect of income on consumer
patronage?
(v) What is the effect of sales promotion on
consumer patronage?
1.5
Research Hypothesis
In the course of this work, the following
null hypothesis were tested and proven to show their validity or otherwise.
Ho1: Quality has no significant effect on consumer
patronage.
Ho2: Product has no significant effect on consumer
patronage
Ho3: Adviser ting has no significant effect on
consumer patronage.
Ho4: Income
has no significant effect on consumer patronage.
Ho5:
Sales
promotion has no significant effect on consumer patronage.
1.6 Significance of the Study
This study will benefit the following
groups
-
Producers of hair cream:
it will help them know why consumers avoid or prefer their brands of hair
cream. How to improve on them through creativity and innovation or develop new
brands to meet their hair taste with regards to quality, price, packaging etc.
-
The study is useful to
the marketing students of Michael Okpara University of Agriculture in their
study of consumer behavior aside class room knowledge and also the department
at large.
-
The study will benefit
the consumers of hair cream. It will help them to know and watch out for toxins
in some hair creams which might be harmful to them.
1.7
Scope of the Study
The parameters in which the study will be
operating is consumer choice of hair cream brands in Abia State metropolis
using different brands of hair cream namely Soul mate, Virgin hair cream, Dallas,
Damatol, Apple hair cream, Sporting wave hair cream etc. It will proffer
solutions to producers of these brands that have lost position in the market
place. The goal will be to identify possible factors that constrain the
determinants of consumer choices on these brands of hair cream.
1.8
Definition of Terms
Consumer:
is an individual or an organization that
purchases, or has the capacity to purchase hair cream brands offered for sale
in the market in order to satisfy personal or household needs, wants or
desires.
Consumers’
preference: Consumers choice theory analyses how
consumers may achieve equilibrium between preferences and expenditures by
maximum utility.
Preference:
This means the favoring of brand of hair
cream brands.
Market
Performance: the behavior of security or asset in
the market place. In Economics, it refers to the end result of the relationship
of selling price to cost, the size of the output and the efficiency of
production.
Brand:
Make of a product which can be recognized
by a name or a design or symbol.
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