ABSTRACT
This project is carried out to
Develop a Computerized Airline Reservation System with a view to produce
information needed to have smooth running and an effective reservation of seat
for airline passengers. It also involves keeping records of passengers for
future purposes.
The work was carried out by first
examine relevant literatures after which analysis done by personal interview
with the staff of British Airways Lagos and searching for more information
through Lagos and searching for more information through their website after
which the software was designed using Visual Basic 6.0 the newly designed
system was tested to ensure that it is reliable.
The new system focused on Reservation
of seat for the customers and identifies the potentials area of Airline
Reservation, it is better than the manual system because it helps to solve the
problems associated with manual method without any stress also there is more
improvement in the hardware and software facilities in the department.
TABLE OF
CONTENT
Title Page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Content vi-viii
CHAPTER ONE
1.0
Introduction 1
1.1 Background of
the Study 1
1.2 Statement of
the Problem 1
1.3 Purpose of the
Study 2
1.4 Scope of the study 2
1.5 Significance
of the Study 3
1.6 Limitation of
the Project 3
1.7 Definition of
Term 3-4
CHAPTER TWO
2.0
Introduction 5
2.1 Literature
Review 5
2.2 Brief History
of the British Airway 5
2.3 Objective of
the British Airways 5-6
2.4 Need for
Visual Basic 6-7
CHAPTER THREE
3.0
System
Analysis and Design 8
3.1 Analysis of
Existing System 8
3.1.1 Data Collection 8
3.2 Problem of
Existing System 8-9
3.3 Description of
the New System 9-10
3.4 Merit of the
New System 10
3.4.1 Accuracy and
Speed Totally Improved 10
3.5 System Design 10
3.5.1 Input Design 10-11
3.5.2 Output Design 11
3.6 File Design 12-13
CHAPTER FOUR
4.0
System
Implementation and Documentation 14
4.1 Introduction 14
4.1.1 System
Specification 14
4.2 Programming
Language Used 14-15
4.3 System Testing 15
4.4 System
Documentation 15
4.5 Documentation 16
4.6 Program
Specification 16-17
4.7 Software User 17-18
CHAPTER FIVE
5.0 Summary,
Conclusion and Recommendation 19
5.1 Summary 19
5.2 Conclusion 19-20
5.3 Recommendation 20
Reference
CHAPTER ONE
1.0
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
This project is principally designed
for BRITISH AIR LINE. Air transport can be said to have been conceived when the
first controlled and sustained flight with a prove red heavier than air machine
was achieved by the writher on December 17, 1903 this earned America the birth
place of air place.
It
was in Europe that the airplane was first put into regular carriage of
passenger in 1916, England, an airline company known as aircraft transport and
travel was formed for schedule passenger, freight and mail service as soon as
the war was over on August 23, 1919. it was international air service operation
between London and Paris By 1926 a well-knit European network of air service
had been established and the airline operated by British, France and Germany,
Italy and Netherlands were playing 9 million miles and carrying 100,000
passengers annually.
1.2
STATEMENT OF THE PROBLEM
The project developed a
computerized system for keeping records and efficient Airline Reservation
System firms with particular reference to British Airline.
1.3
PURPOSE OF THE PROJECT
The main purpose of this
project is to develop an effective and reliable Airline ticket reservation
system for the management of British Airways Organization.
It is carried out to
achieve the following
* Provision
of service for the customer
* Reduction
of workload on ticket reservation clerks.
* Provision
of information that is faster, more accurate and detailed to the customers.
* Provision of a compact and integrated
basic records of airline ticket reservation for the customers.
1.4 SCOPE
OF THE STUDY
This
project covered areas such as flight schedules, flight routines, flying time
& also seat reservation.
This
project has extensively covered how flights are going to be scheduled for
intended travelers, so as to meet up with their flight schedules. And also
covered the route and areas the flight is going to travel through. Also this
project discuss the flying time for all traveling passengers, the time of their
departure and the time they will be embarking from the flight. It talks about
how seat reservation are going to be made for travelers how to know their seat
number.
1.5 SIGNIFICANCE OF THE PROJECT
In
order to enhance efficient and efficient ticket reservation system, the
significance of this project work can not be under estimated. This project
would enable ticket reservation agents to formulate and implement practicable
policy. It would also help ticket reservation agents to have unprecedented
patronage and brings about improvement as well as provision of effective air
transport services.
1.6
LIMITATION OF THE PROJECT
There are some limitation
that are experienced in the study. But the greatest has to do with customer
services. The work of a reservation staff can never be completely replaced by
computer since it involves dealing with the customers. Passenger are often faced
with the problem of clarifying some issue enquiries, regarded their reservation
activities in is only human being rather than electronic machine that can
adequately answer all customers question and enquires.
1.7
DEFINITION OF TERM
There are different terms
used in this project the terms are common to all airline or airways such terms
are as follows:
* Customers: This is the person that
intends to travel with the airline at a particular point in time.
* Reservation Staff: This is the person
that closes the booking and also takes the data of the customers and offers
them the ticket of which they will board the plane with.
* Airline: It means of transport through
the air. It is the fastest means of transportation in the world.
* Flight: This is the process at which the
airline takes off from one place to another caring the passenger or customer.
* Ticket Reservation: It is a process of
taking booking for intending passenger who wishes to travel in an aircraft from
one place to another.
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