ABSTRACT
The main
objective of the research work is bureaucracy as a tool for effective
performance in the public sector. (a case study of Kwara state polytechnic,
Ilorin)
The
first chapter of the project which is chapter one will explain the background
of the study and statement of the problem, aims and objectives/ purpose of the
study and scope and limitations of the study, organization of the study and
explain the definition of the study terms operational terms.
Chapter
two of the study will deals with the literature review relating to the meaning
and theretical frameworks. Current trends in thinking and summary of the
chapter.
Chapter
three will dismiss the methodology/research method and sample size. Population
of the study, data collection instrument and method of data analysis.
Chapter
four of the project will focus on data presentation/ analysis and
interpretation of findings and the brief history of the case study,
presentation of data analysis of data, testing of hypothesis and summary of the
chapter.
The last
chapter which is chapter five deals with the summary, recommendation and
conclusion, summary of findings with recommendation and several
bibliographies.
TABLE
OF CONTENT
Title
page
Proposal i
Certification ii
Dedication
iii
Acknowledgement iv
Table
of content vi
CHAPTER ONE
1.1 Background of the study 1
1.2 Statement of the study 2
1.3 The aims and objective of the study 3
1.4 The importance of the study 4
1.5 Research methodology/ research question 5
1.6 Scope of the study 7
1.7 Limitation of the study 7
1.8 Definition of terms 8
1.9 Brief history of the case study 9
CHAPTER TWO
2.1 Literature review 13
2.2 Theoretical framework 15
2.3 Current trends in thinking 20
CHAPTER THREE
3.1 Research methodology 23
3.2 Sample and population of the study 23
3.3 Source of data/data collection instrument 24
3.4 Method of data analysis 25
3.5 Research problem 27
CHAPTER FOUR
4.1 Data presentation 28
4.2 Presentation of data 28
4.3 Analysis of data 28
4.4 Testing of hypothesis 36
4.5 Summary of the chapters 38
CHAPTER FIVE
5.0 Summary recommendation and conclusion 39
5.1 Summary of findings 39
5.2 Recommendation 39
Bibliography
41
Appendices
42
Questionnaires
43
CHAPTER
ONE
1.1 BACKGROUND OF THE STUDY
INTRODUCTION
The
performance of most organization both the private and public sector are mostly
depends on organization structure.
Bureaucracy in any organization brings
efficiency and effectiveness to that organization as a method of organization
design. Bureaucracy was popularized by max weber in 1922 in his work “the
theory of social and economic organization” According to him, bureaucracy means
office power, because it adopted its name from French “bureau” in French it means
office while “cracy” being anglicized Greek word for power. The two words now
join together (bureaucracy) means office power.
Max weber became father of the day he
gave definite meaning to that organization system. Bureaucracy which is the
same with public service organization is characterized with highly degree of
specialization between the service and department. The bureaucracy approach to
organization design is highly intended to control the affairs of organization
structure by ensuring a high level of predictability in every workers behavior.
Through
the application of general roles and procedures, the bureaucratic system ensure
that the workers and as well as the customers of the public services receives
fair treatment.
Bureaucracy
as the traditional approach to public service postulates a system based on the
legitimacy of control by the superior and the obligations of obedience by in
nature and enforced by a system of sanction or reward.
1.2
STATEMENT
OF THE STUDY
As
bureaucracy a tool for effective performance in the public sector, effort are
not made to set pace or tempo for measurement, type and basic uses of
organization relevant for varying level of effectiveness and efficiency
requirement in the organization, this study is therefore intends to solve the
problem.
However,
the empirical investigation of the study was based on the academic situation using
Kwara State Polytechnic as a case study.
1.3
THE
AIMS AND OBJECTIVE OF THE STUDY
Bureaucracy
is purposely chosen as a focus to its importance to an organization. I
therefore see this as paramount to the understanding of organization
performance with particular reference to Kwara State Polytechnic Ilorin.
The
aims and objectives of this study includes:
v To
examine the meaning, nature and scope of bureaucracy.
v To
examine the bureaucracy structure of Kwara State Polytechnic Ilorin.
v To
examine the area where more bureaucratization will be needed and where it should
be limit for effective performance.
v To
examine the perorative given to bureaucracy.
Above all mentioned to exams
the nexus between bureaucratic organization performances.
1.4
THE
IMPORTANCE OF THE STUDY
The
study is important in the following ways: the study helps to confirm that
bureaucracy is paramount until in any formal establishment.
The
study throws more light on the role of bureaucracy as tools for effective
performance of an organization. Furthermore, the study also serves as a
foundation for further studies in social science field. Ultimately the study
will help to improve performance in the public sector and contribute to
academic development.
Above
all stated, the study will help to contribute towards societal advancement.
1.5
RESEARCH
METHODOLOGY/RESEARCH QUESTIONS
This
study employed both primary and secondary sources of data collection. By
primary source of data collection, I refer to the interview questionnaire and
other areas of interest.
By
secondary sources of data, I refers to books, journal, magazine, newspaper and
periodical conference proceeding.
The research questionnaire was administered
on two types of student unions.
The national association of Kwara State
students and student union government, Kwara State Polytechnic taken as the
representative of the union. The student administered question were hundred
(100) from each totaling (200) two hundred for the groups.
The questionnaire consisted of 20
questions coded as organization theory investigation questionnaire 1-20 (QTIA).
The first question 6-10 was meant to test the first hypothesis the response to
question 11-15 were meant to test hypothesis 2. While the third hypothesis was
tested using responses to question 16-20, even dramatic change in programme
activities and principle.
In conclusion, bureaucracy longetivity
is a fact of historical life, Infact the ancients had public bureaucratic similar
in form and function to modern bureaucratic types, so administration theory grew
in the late nineteenth and earlier twentieth centuries to help explain the
purpose the purpose function and continuation of bureaucracy.
1.6
SCOPE
OF THE STUDY
The
scope of the study is limited to bureaucracy as a tool for effective
performance in the public sector, with particular reference to Kwara State
Polytechnic Ilorin.
And also the limitation of this research
work is time constraints, financial constraints is another problem as
additional page could not be added, owing to financial incapacitation.
1.7
LIMITATION
OF THE STUDY
Chapter
one comprise of background, introduction aim of the study, the importance of
the study, research methodology, scope of the study, definition of terms used
and organization of the study.
Chapter
two deals with literature review.
Chapter
three deals with presentation of data collection
Chapter
four deals with historical background of kwara state polytechnic.
Chapter
five comprise of recommendation and conclusion.
1.8
DEFINITION
OF THE TERM
Bureaucracy:
- combination of French and Greek words meaning office power.
Effectiveness:
- according to oxford dictionary it means the state of quality of being able to
perform or have an effort or being able to bring the result intended.
Efficiency: - according to oxford dictionary
it refers to a state of quality of efficiency in task performance in practical application
to public services.
Public
sector: - it means what is generally referred to as government service which
includes the civil service government parastatals.
Public
service: - the public service include the government parastatals or government
companies or corporation, public utility or social service oriented, state
owned companies and mixed economy.
1.9 BRIEF HISTORY OF THE CASE STUDY
ESTABLISHMENT OF KWARA
STATE POLYTECHNIC, ILORIN.
Kwara State by then had no institution of
higher learning to provide middle level of man power for her development
process. By 1972, Kwara State government, which was then known as kwara state
college of technology, established by edict objectives of training middle level
of man power for the acceleration of bureaucratic organization.
Max weber (1864-1920) first identified
bureaucracy weber was a German national with interest in religion sociology,
economic and political
Science.
He carried the bureaucracy in French and Greek meaning bureau is French word
for office, while cracy is Greek word for power.
The weber bureaucratic approach to
organization established a relationship between legality instituted authority
and their subordinate official.
Max Weber discussion on bureaucracy is
associated with his analysis to the types of authority. He postulates three
basic types of authority. He postulates three basic types of authority.
i.
Charismatic
ii.
Traditional
iii.
And legal ration authority.
CHARISMATIC
AUTHORITY: - is a type of authority that based on devolution
to the specific and exceptional scarcity heroism or exemplary character of an
individual. It is a transitory phenomenon associated with periods of social
turn oil, the assentic personal native of the relationship between leaders and the
followers makes the development of permanent institution possible and
accordingly, it succumbs to process of routinization which transforms it to one
of the other types of authority.
TRADITIONAL
AUTHORITY: - the traditional and legitimacy of status of those exercising
authority under them, while charismatic authority weakness lied on its
instability.
The original background paper on the proposal
to established a polytechnic stressed that polytechnic must be develop in term
of what is needed and what is not needed, what is merely desirable.
The philosophy proposed for polytechnic was to
combine commercial production of goods and service with training.
To new generation of technicians and
technology whose district attributes would be self-reliance and prepare to set
up their own business either individually or cooperatively generally accelerate
economic development in kwara state.
The governor of kwara state officially changed
the name of the institution from kwara state college of technology to kwara state
polytechnic of Ilorin in 1987.
The polytechnic was planned to cater for 1,000
students, but now cater for about 13,000 students with about 2,000 staffs both
teaching and non-teaching staffs of various grade made up of lecturers,
administrator personnel, accountant, professional Liberian, engineer, medical
personnel, security officer, hall officer, cleaners, messengers, drivers and craftsman
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