UTILIZATION OF INFORMATION RETRIEVAL DEVICES AND STUDENTS’ ACCESS TO LIBRARY RESOURCES IN FEDERAL UNIVERSITY LIBRARIES IN SOUTH-EAST, NIGERIA

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ABSTRACT


The study was to find out whether students utilize information retrieval devices to access library resources. To achieve this, five specific objectives were proposed with their corresponding research questions and four null hypotheses formulated. Descriptive survey design was employed to guide the study. The population was 11, 004 registered library users, with 550 sample represented 5% of the population. The two sampling techniques adopted were simple stratified proportionate and accidental sampling methods. Questionnaire was used for data collection, which contained 41 items in five clusters, validated by two experts in Library and Information Science and one Measurement and Evaluation specialist in College of Education University of Agriculture, Umudike. The reliability coefficient of the instrument was calculated using Cronbach Alpha Formular which returned at 0.82 alpha coefficient. 550 copies of SURDAL-RQ were administered to students using the libraries. 496 copies of the questionnaire were collated and used for the analysis, which gave 90.2% useable rate. The analysis were done using descriptive statistic of frequency count and mean to answer the research questions, and t-test inferential statistic to test the null hypotheses at 0.05 level of significance. The results revealed that students’ utilization of the identified information retrieval devices in accessing library resources were low, however, the low utilization does not significantly differ based on gender. In addition, the students encounter several challenges while using the retrieval tools which include but not limited to: library staff not helpful, when students encountered any challenge using retrieval tools, Students lacked the knowledge on how to use retrieval devices to access library resources. The conclusion drawn from the findings was that due to lack of knowledge on how to utilise information retrieval devices to access library resources students do not use them. Some of the major recommendations made were, that user education must be made compulsory, where retrieval skill should be emphasized, regular training of library staff should be ensured and computerization of information retrieval devices.








TABLE OF CONTENTS

Title Page                                                                                                                    i

Declaration                                                                                                                  ii

Certification                                                                                                                iii

Dedication                                                                                                                  iv

Acknowledgement                                                                                                      v

Table of Contents                                                                                                       vi

List of Tables                                                                                                              ix

List of Figures                                                                                                             x

Abstract                                                                                                                      xi

CHAPTER 1: INTRODUCTION                                                                              

1.1       Background of the Study                                                                               1         

1.2       Statement of the Problem                                                                               10

1.3       Purpose of the Study                                                                                      11              1.4 Research Questions                                                                                            12              1.5 Hypotheses                                                                                                     12           1.6    Significance of the Study                                                                               13   

1.7       Scope of the Study                                                                                         13

CHAPTER   2: REVIEW   OF   RELATED   LITERATURE                         

2.1       Conceptual Framework                                                                                   14  

2.1.1    Library and university libraries                                                                       14

2.1.2    Library resources and accessibility of library resources                                  18

2.1.3    Information retrieval and information retrieval devices                                 23

2.2       Theoretical Framework                                                                                   46

2.2.1    Information Theory by Claude Elwood Shannon and                                  

 Warren Weaver (1848)                                                                                   46

2.2.2    Theory of Connectionism by Edward Thorndike (1874 - 1949)                    48

2.3       Review of Related Empirical Studies                                                             49

2.4       Summary of Literature Review                                                                      69

CHAPTER 3: RESEARCH METHODS                                                              

3.1       Design of the Study                                                                                        72   

3.2       Area of the Study                                                                                           72

3.3       Population of the Study                                                                                  75

3.4       Sample and Sampling Technique                                                                    75

3.5       Instrument for Data Collection                                                                       76 

3.6       Validation of the Instrument                                                                          77

3.7       Reliability of the Instrument                                                                           77

3.8       Method of Data Collection                                                                             78

3.9       Method of Data Analysis                                                                               79

CHAPTER 4: RESULTS AND DISCUSSION                                                   

4.1       Results                                                                                                            80              4.2 Summary of Findings                                                                                              90       

4.3       Discussion of Findings                                                                                   91

CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATIONS            

5.1       Summary of the Study                                                                                    98

5.2       Conclusion                                                                                                      101

5.3       Implication of the study                                                                                 102

5.4       Recommendations                                                                                          102

5.5       Suggestions for Further Studies                                                                     104

References                                                                                                                 105

Appendices                                                                                                                120

 

 

 

 

LIST OF TABLE

4.1       Summary of frequency count, mean and standard deviation

            on Students’ Use of Abstracts to Access Library Resources                         81

 

4.2       Summary of t-test analysis on students’ use of abstracts to

            access library resources                                                                                  82

 

4.3       Summary of frequency count, mean and standard deviation on

students’ use of bibliographies to access library resources                             83       

4.4       Summary of t-test analysis on students’ use of bibliographies to

access library resources                                                                                   84

 

4.5       Summary of frequency count, mean and standard deviation on

students’ use of catalogues to access library resources                                  85       

4.6       Summary of t-test analysis on students’ use of catalogues to

access library resources                                                                                  86

 

4.7       Summary of frequency count, mean and standard deviation on

students’ use of indexes to access library resources                                      87

 

4.8       Summary of -test analysis on students’ use of indexes to

access library resources                                                                                  88       

4.9       Summary of frequency count, mean and standard deviation on

challenges encountered using IRDs to access library resources                    89

 

 

 

 

                                                                


 

LIST OF FIGURES

                                                                                                                        Pages

 

2.1       Model of Shannon and Weaver Information Theory                         47                                                                       

2.2       Modified model of Shannon and Weaver Information

Theory, as it is related to the study                                                     47

 

 

 




CHAPTER ONE

INTRODUCTION


1.1       BACKGROUND TO THE STUDY

            Library is a non-profit service organization whose objective is mainly centered on the provision of informational materials and services for the satisfaction of its users. These information resources and services constitute one of the instruments needed for improvement in educational standard. It was in recognition of this fact, that the Nigerian National Policy on Education emphasized on the importance of libraries in institutions and the roles in educational processes in Nigeria, Federal Ministry of Education (2013) thus states that

“the library is at the heart of the education enterprise and one of the most important educational services. Hence institutions shall established functional libraries in accordance with the established standards and actively promote reading culture in all the educational institutions. They shall also provide for the training of librarians, library officers and library assistants for these services, and shall be part of the curriculum to aid learning activities” (P.13).

 

It is in the same spirit that the National University Commission (NUC), a body that regulates universities’ educational activities in Nigeria ensures that universities are only allowed to run  programmes that they scored seventy percent (70%) and above on the quality and quantities of library resources relevant to those programmes. This policy requires that, all stakeholders on education provide funds for the library development and training of librarians, library assistants and other supporting staff. This should be done in recognition of the fact that library holds the key to national development.

Library has four major types; namely School library, Academic library, Special library, Public library and National library. School libraries are those libraries in lower academic level, e.g. nursery and primary schools, and secondary schools. Academic libraries are those situated and run by institutions of higher learning. Special library is a library that provides specialized information resources on particular subject. It serves a targeted group of users. It serves a specialized and limited clientele. Public library is a library that serves the interest of the reading public, established and run by state or local authority. It has two sections; the adult section with information resources that serve the interest of the adults and children’s section socking children’s collections. National library is country’s first repository, has the duty of collecting and preserving the literature of the nation within and outside the country. Often, it include numerous rare, valuable or significant works. It rarely allow citizen to borrow books, unlike other types of libraries, where clientele are allowed to borrow information resources.

Academic libraries are libraries that are attached to higher education institutions, which include university libraries. University libraries serve two complementary purposes; to support the curriculum and the research of the university faculty and students, and provision of resources and services to support the learning, teaching and research needs of students, faculty and staff. In addition, university libraries exist to enhance the acquisition of knowledge by their clientele through the provision of reading materials for the purpose of learning and research. Describing university library, it was stated as the major organ for information and knowledge dissemination, complementing and supplementing the study, teaching and research activities of its parent institution (Ajayi, 2010). It has also been identified that, the academic health, intellectual vitality and effectiveness of any university depends largely upon the state of and the excellence of its library.

          University library has a unique position as a potential educational force, a gateway to knowledge which provides the necessary conditions and training for lifelong learning, independent decision- making and development of the individual’s mind: mentally, politically, socially and otherwise (Ajibero, in Udofot and Nwachukwu, 2019). To perform this role, the university library holdings are organized for maximum exploitation by students. The effectiveness of a university library as an instrument of education is determined by the success with which it is able to provide the user with information he/she seeks. The academic strength and weakness of any institution is determined by the ability of the institution’s library to provide relevant materials as well as users being able to utilize the library resources which would lead to the realization of the goals and objectives of the library and the students.

It is the fact that universities are primarily established to train manpower for the industrial and managerial development of the nations. The achievement of this intention is highly dependent upon the provision of information resources. However, it is not enough to provide these resources without making them available to those that need them. Therefore, university library should provide access to available library resources and expert professional support to facilitate effective utilization of these resources as they are crucial for successful completion of students’ studies.

Library resources are defined as collection of all text and bibliographic information that can be obtain from the library, and can be further defined as those information bearing materials which enable libraries to carry out their objectives (Ordi, 2006). That is, they are raw materials that provide vital services in the teaching and learning process. Library resources are also called library information resources. They are important for lecturers to prepare their lectures, in order to achieve the set instructional objective for educational advancement of the students. Students on the other hand, make use of library resources for the following reasons; term paper and assignment, verifying fact as well as obtain background information or about historical development, over a period of time, and then information gathering for their research works.

The main goal of the university library is for users to gain access to its abundant wealth of information resources. To achieve this objective, library resources should be accessible to the students at all right times in their appropriate formats. Students’ access to library resources create enabling environment for the use of library resources. It is assumed that, if information resources are accessible to students in the university libraries, they should be used for effective study and research. Information recourses are efficient if they provide relevant, useful and accurate information that can help users solve their problems (Umar, 2014). Information is the key that brings about change and improvement to the society, and for university library to say to be efficient and effective, students must have access to all the information resources available in the library.

Indeed, access is very important towards utilization of library resources. It is defined as ability to obtain and make use of something. It is the permission, liberty to enter or pass to and from a place or to approach or communicate with person or thing. Also, it is a way or means of entering or approaching something (Merriam-Webster, 1996 and Hornby, 2010). In this context access is referred as the way or means that is available for users (students) to physically get the information resources in their university libraries, while access to information is described as the ease of locating and retrieving a piece of information from the storage medium (Yusuf, 2010). In order words, there are two types of access, namely: physical and bibliographic access. The former is physically getting the information resources stacked in the library shelves through provided channels called retrieval devices or tools, this is where this study base. While the latter is getting the information needed from the resources. The first access is very important to the second access, and both are indispensable to information utilization.

Readers tend to use information sources that require the least efforts to access so as to save time. In providing library services to students, it is imperative for the librarian to know the information needs and seeking behaviour of the students, their seeking skills and satisfaction levels in utilization of library resources.  Hornby (2010) sees utilization as the act of making effective use of something. Utilization in library parlance can be described as the act of making effective use of information resources in the library. Furthermore, utilization can be referred to as the practical and effective use of library resources which include print and non-print materials. Acquisition seeking skills is an important contributor to utilization of resources in the library. This is because the critical issue in each library is utilization. It is when a library helps clientele to meet his or her information need that it (the library) encourages the clientele to continue using their resources. Achieving effective use of the library is more or less dependent on the application of user education in libraries. Uhegbu (2007) describes utilization as the actual putting into effective use of acquired information resources in the solution of a problem or information needs, Uhegbu further explains that utilization is governed by the goal of available and access to information resources.

The challenge of utilization of information from the library resources is the accessibility. It is of the opinion that, the mere availability of library resources do not ensure accessibility (Ekere, 2006).  Hence, access to these resources available in the library is very crucial. It is agreed that, information resources may be available in the library and even identified bibliographically as relevant to ones subject of interest, but users may not be able to lay hand on them, also one may identify citations in indexes, but will not have access to the sources containing the relevant articles (Okello-Obura & Magara, 2008). So the more accessible information resource is the more likely it is being used.

The two major functions in the library are ability to provide information resource and give access to them. Every library’s objectives, functions, services, and resources (human and material) is geared towards providing and giving access to information resources with the view to satisfying the information needs of the library users. It is certain that, the responsibility of the library is to provide access to the available information resources. This is to ensure that resources are utilized. A good library is one which selects, acquires and organizes livingly/enduring collections so as to meet the needs of information seekers in the required format coupled with timely access (Agbese, 2009). Hence, the library can be described by its utility value rather than merely the extent of stock or collection.

One of the fundamental laws of library services is that the resources; books and non-books, must be well consulted and access to them must saves the time of the reader (Ranganathan, 1931). Hence, the librarians have to acquire and provide access to the information stocked in their libraries. This means to state that, no matter how large stock of a library is, if its services and resources are not fully utilized, such library will end up as a white elephant (a failure) (Obseinde, 2012). It has been advised that, every potential user should know where information resources are in order to access the needed information easily and quickly (Sloan, 2008).

It is a fact that, we are witnessing an era of information explosion, but this information explosion will be insignificant, if information could not be found easily (Nasir, 2018). It is also true that, the volume of information created, generated and stored are much that without adequate knowledge of information retrieval methods, the retrieval process for an information user would be cumbersome and frustrating (Onwuchekwa and Jegede, 2011).

In this era of information explosion, the storage, and its retrieval to facilitate usage has become challenging such that, library resources becomes useless if they are not accessible to the users for optimum utilization. Users have varying interests, and need relevant information to fulfill these interests. To make the relevant information resources in the university library available to students, it has devised a number of retrieval tools. In designing such system, a balance must be attained among speed, accuracy, cost and effectiveness (Ajibero & Tella, 2007).

It has been strongly noted that, the accessibility and usability of library resources are dependent upon the utilization of Information Retrieval Devices (IRDs). This agrees to the statement that, one of the keys to successfully exploitation of any library resources lies in drawing up precise information retrieval devices (Okiy, 2009). Information retrieval device is described as any aiding tool that can facilitate the location of information resources from the library (Mutshewa, 2008). Again, any system that is designed to facilitate literature searching activity may legitimately be called information retrieval devices (Fordjour, Badu and Wiredu, 2010). Therefore, information retrieval devices are essential in university libraries to enable students to access information resources, as such they can simply be described as information resource finding aids or tools that facilitate retrieval of resources from the library collection.

The central mission of any library is not only to acquire, organize and preserved, but also provide access to relevant information ensuring their quick retrieval and satisfactory use. Information retrieval devices serve these purposes. They serve as a link between a library resources or collection and users’ information needs. In order to ensure full access and utilization of information for any purpose, (Herring, 2010) opines that there is need for viable retrieval devices and knowledge on how they can be manipulated to secure the needed information resources.   

The wealth of information resources in existence in the university library is tremendous. The retrieval and utilization of these information resources are very important for the achievement of academic goals in the university. Therefore, the basic retrieval devices such as Abstracts, Bibliographies, Catalogues, Indexes, Registers, Online Databases and internet search engines should be treated with seriousness they deserved, in order to attract students’ use of information resources in our university libraries.

It has also been noted that, the success and failure of any information system, depends largely on the organization of its resources for maximum accessibility. To accomplish this objective, information retrieval devices must be used to identify what library has in stock for use and also help to locate any of these resources in the collection. That is why they are also known as location aids. There are couples of these retrieval devices identified to be used in our universities’ libraries to access information resources, and they should not be toiled with. This study identifies the following information retrieval devices (IRDs) as abstracts, bibliographies, catalogues and indexes.

Abstracts are information retrieval devices that are used to locate information that is present in varying formats. Abstract is defined as a terse presentation of the intellectual content of a document.  It can be described as the summary of publication, article or any literary composition accompanied by bibliographic details for identification of the original document such as books, periodicals, articles, research reports, speeches, conference proceedings and interviews. It may be in the original language in which the document was published or it may be translated from one language to the other. It present all the points made in the document in the same order as the original material (Nnadozie, 2007 and Ojedokun, 2007). Abstracts are majorly informative and indicative. They save time and effort of going through the entire documents, since abstract is the summary of the original document, and the bibliographic details provides the user access to the document.

Bibliography is another retrieval device that provides a systematic listing of information recourses known to have been published in a given subject and/or by a given author. Bibliography is also a list of published information and systematic listing of published work of arts and science, showing common characteristic arranged in a specific order and containing information such as author, title, place of publication, publisher, and date of publication (Belanger, 2009 and Britain, 1989). Bibliography includes all studies relating to the physical and intellectual aspect of book materials, to the extent that these studies contribute to the understanding of the history of book (Babalola and Haliso, 2014).

Catalogue as a retrieval device provides students access to information resources in the library through the access points provided, such as the author’s name, title of the work, the subject of the work, imprint, collation, tracing and the class mark that helps to locate the resource in the library collection. Catalogue is a very important retrieval device to a library and its users. It is a means by which the library ensures effective control of the materials so as to aid users get what they need or require at the time they need it. Without the use of catalogue, it will be difficult to find a book or a material in the library. Thus catalogues are necessary, whenever, a collection grows too large to be remembered item by item (Adabimpe, 2005).

An index is listing of subjects or titles or authors of publications in a systematic order with reference numbers for easy accessibility or location. Index is explained to be a systematic outline of all essential subjects, names, concepts, phrases, titles, etc., contained in any body of literature, which are provided with page references or other location symbols to facilitate their location within the literary body (Onwuchekwa, 2013). Index is assertion to be an indispensable tool for navigating the complex reservoirs of information, whether these are contained in a single volume of text, in several volumes or whether they lie buried in any hundreds of issues of newspapers, journals, magazines, document or other reports (Lyle, 2009). Index is a very important information retrieval tool as it facilitates the storage and retrieval of bits of information buried in the sea of human knowledge, minimizes frustration in information search, provides a picture of the type and quantity of information available in a given publication and can be used in evaluating the adequacy of publications (Maxwell, 2003).

However, the importance of information retrieval devices cannot be over emphasized. They promote access to information resources organized and stocked in the library for use. Information retrieval devices were response to the fourth law of library science which states that it saved the time of the reader (Ranaganathan, 1931). IRDs save the time of the users as they provide quick and easy access to information resources in the library. In fact, Ranganathan law of library service constitute sound philosophy of library services because, they clearly and concisely emphasized librarians and information scientist’s role of assisting users especially the students to gain access to information resources by creating a number of retrieval devices for use.

Since every user seeks quality information resources from the library, this can only be made easy and quick, if students use retrieval devices. This agrees with (Ode and Ape, 2013) advice that in the library, besides making information resources available, this also must easily be accessed and retrieved by every potential users (students). Consequently, the demand for effective library services call for the need for efficient access to these resources, and this is possible through the use of information retrieval devices.

The librarian can be conceptually found in between two worlds: world of information provision on one hand, and the world of information accessibility on the other hand. Librarians as mediators between users and information resources are expected to design retrieval aids that are compatible with the needs of the students and their quest to satisfy such needs. Therefore, effort made at creating retrieval tools is to promote and make available the accumulation of knowledge. University libraries in Nigeria including those in South-east, Nigeria should promote students utilization of retrieval devices to access information resources in their libraries through orientation, public lectures and course work. As accessibility and usability of library resources are predicated on the availability and utilization of retrieval devices in university libraries. This study will be looking at how students utilize information retrieval devices in accessing library resources in federal universities libraries in south-east, Nigeria.


1.2       STATEMENT OF THE PROBLEM

The fundamental aim of university library is to provide timely, accurate, pertinent and reliable information resources for their clientele at all levels. Presently, the volumes of information created or generated, acquired and stored are much that without adequate knowledge of information retrieval methods, the retrieval process would be cumbersome and frustrating to an information seeking students. The inability to use retrieval tools to access information resources in the library can result in time wastage and frustration. Such time wastage and frustration has the potential of discouraging rather than encouraging library use. In fact, the relevance of a library lies in the accessibility of its resources for use.  In spite of the government efforts in equipping university libraries with information resources, these library resources appear to be inaccessible and underutilized.

Studies had revealed that information retrieval devices are essential in accessing and retrieval of information in the university library collection. It has been confirmed that the main purpose of retrieval aid is to provide accessibility to relevant information resources at the right time to enable students fill the knowledge gap that they often face (Dhanavandan, Esmail and Nagarajan, 2012). Students need library resources to solve their academic problems. Access to them is a problem which often results to students leaving the library disgusted, thereby, develop negative perception of their institutions’ libraries (Wilson, 2012).

 If students are not competent to use information retrieval devices, then the aim of accessing relevant literature in a well-stocked library will be defeated. Considering the importance of information to students’ academic achievements, if nothing is done to correct this negative narrative our universities will end up producing half-baked graduates, which would endanger our national development.

 The questions that calls to mind are: “What could be the cause of this poor access to library resources by students”? Could it be that students do not utilize these information retrieval devices that facilitate access in the process of seeking information from the library collections?

The preliminary survey by the researcher in some university libraries in South-east, Nigeria revealed that there exist information retrieval devices such as abstracts, bibliographies, catalogues and indexes. Perhaps, the problem could be that, students do not utilize them to locate their choice of information resources, which need to be investigated Hence, the researcher sets to find out in this study titled “utilization of information retrieval devices and students’ access to library resources in federal university libraries in South-east, Nigeria, the extent to which male and female students differ in the use of retrieval tools.


1.3       PURPOSE OF THE STUDY

The main purpose of this study was to find out whether students’ utilised information retrieval devices to access library resources in University libraries in South-east, Nigeria. To achieve this purpose the following specific objectives were proposed to guide the study.

1.          find out if male and female students differ in the use abstracts to access library resources in federal university libraries in South-East, Nigeria. 

2.         find out whether male and female students differ in the use bibliographies to access library resources in federal university libraries in South-East, Nigeria.

3.         find out whether male and female students differ in the use library catalogues to access library resources in federal university libraries in south-East, Nigeria.

4.         find out whether male and female students differ in the utilise indexes to access library resources in federal universities libraries in south-East, Nigeria.

5.         assess the challenges students encounter while using information retrieval devices in accessing library resources in federal university libraries in south-east.

 

1.4        RESEARCH QUESTIONS

            The following research questions were posed to direct study:

1.         What is the level of utilization of abstracts by students in accessing library resources in federal university libraries in South-East, Nigeria?

2.         What is the level of utilization of bibliographies by students in accessing library resources in federal university libraries in south-East, Nigeria?

3          What is the level of utilization of card catalogues by students in accessing library resources in university libraries in south-East, Nigeria?

4.         What is the level of utilization of indexes by students in accessing library resources in federal universities libraries in south-East, Nigeria?

5.         What challenges do students encounter while using information retrieval devices to access library resources in federal university libraries in south-East, Nigeria?


1.5       HYPOTHESES

             The following hypotheses are formulated to guide the study and were tested at 0.05 level of significance.

Ho1:     There is no significant difference between the mean rating responses of male and female students on the utilization of abstracts to access library resources in federal university libraries in south-East, Nigeria.

Ho2:     There is no significant difference between the mean rating responses of male and female students on the utilization of bibliographies to access library resources in federal university libraries in south-East, Nigeria.

Ho3:     There is no significant difference between the mean rating responses of male and female students on the utilization of library catalogues to access library resources in federal university libraries in south-East, Nigeria.

Ho4:     There is no significant difference between the mean ratings responses of male and female students on the utilization of indexes to access library resources in federal university libraries in south-East, Nigeria.


1.6        SIGNIFICANCE OF THE STUDY

             It is the researcher’s expectations that upon completion of the study and published, the findings would be beneficial and significant to users of library resources: university students in particular, administrators of libraries, Library & Information Science Educators, the government, researchers and general public in more than one ways.

             First, the findings from the research should create awareness to students on the availability of retrieval devices, its importance, and how they are used in accessing library resources from the library collection, which would help them to access information materials at minimum time.

             Library administrators would benefit immensely from this study by applying the recommendations in their operations, as that would facilitate students’ access to the library resources and would make the government to see the need to adequately fund and digitize library resources for easy access.

             The findings of the study will strengthen the librarians’ roles in educating users on the availability and application of retrieval devices in accessing information from the library stock.  To Library and Information Science educators the findings from the study will help to enhance the course content. The research will also serve as a point of inquiring, guide and reference to both students and researchers who will want to carry out related studies in similar areas. In all the researcher hopes to publish the findings of the study with the view to make them available to the relevant stakeholders.


1.7        SCOPE OF THE STUDY

             The study focuses on utilization of information retrieval devices and students access to library resources in federal universities libraries in South-east, Nigeria which include; Federal University of Technology Owerri (FUTO) Imo State; Michael Okpara University of Agriculture Umudike (MOUAU), Umuahia Abia State; Nnamdi Azikiwe University Awka (UniZik), Anambra State; University of Nigeria Nsukka (UNN), Enugu State and Alex Ekwueme Federal University, Ndufu Alike Ikwo Ebonyi State.

             It is also delimited to the following information retrieval devices such as abstracts, bibliographies, catalogues and indexes as utilized in accessing library resources, also to assess challenges encountered by students in utilizing IRDs in accessing library resources, and it is further delimited by population of all undergraduate and post-graduates students in 2020/2021 session, registered with the libraries of the universities mentioned above and finally be delimited to male and female students.

 


 

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