ABSTRACT
The project focuses on the impact of motivation on
employee’s performance, a study of Suleja local government administration. This
project is important because it will expose the positive results of motivating
employees in an organization, and be an eye opener to entrepreneur. Data was
collected and analyzed by use of questionnaire and simple percentages. The
findings amongst other ones are as follows. That the workers of Suleja local
government administration are not efficient, there is idleness and absenteeism
and lateness to work which has significant impact on their productivity. It was
found out that there is poor or inadequate motivation; this affects the moral
of the employees. Based upon the finding the researcher recommends as follows.
The management should create an environment, which will enable the management
to recruit, train and motivate employees for their day to day affairs.
Motivational techniques should be applied in order to get employees
satisfaction and self actualization with the aid of personnel management
efficiency and effective strategies has to be undertaken in order to attain the
goals and objectives of the organizations.
TABLE OF
CONTENTS
Title i
Approval ii
Dedication iii
Acknowledgement iv
Table of contents v
Abstract viii
CHAPTER
1
INTRODUCTION
1.1 Background
of the study 1
1.2 Statement
of the problem 5
1.3 Purpose
of the study 6
1.4 Significance
of the study 7
1.5 Research
question 8
1.6 Scope of
the study 9
1.7 Definition
of terms 9
CHAPTER
2
2.1 The
history of Suleja 11
2.2 Types of
motivation 14
2.3 Theories
of motivation 16
2.4 Overview
of motivation and employee
Performance 21
CHAPTER
3
3.0 Research
methodology 24
3.1 Design
of the study 24
3.2 Area of
the study 25
3.3 Population
of the study 25
3.4 Sample
of the study 25
3.5 Instrument
for data collection 26
3.6 Validation
of instrument 26
3.7 Distribution
and retrieval of instrument 27
3.8 Method
of data analysis 27
CHAPTER
4
4.0 Presentation
and analysis of data 28
CHAPTER
5
5.0 Summary of findings, conclusion
and recommendations 36
5.1 Summary of findings 36
5.2 Conclusion 37
5.3 Recommendation 39
5.4 Limitations of the study 40
5.5 Suggestions for further research 41
References 43
Appendix A 44
Appendix B 45
CHAPTER 1
INTRODUCTION
1.1 BACKGROUND
OF THE STUDY
Motivation can be seen as the inner drive, which
prompts people to act in a way either towards achieving their personal goals or
organizational goals. To a large extent, motivation is “leadership” as it
involves getting the whole staff to learn to work willingly and well in the interest
of the business. A leader can influence his subordinate only when they are
convinced.
Conviction can only come when the entire
subordinate accepts those factors that propel actions of individuals, which are
referred to as motivation. They may be highly paid, prestigious titles
promotion, praises, bonus, etc. The word is an abstract noun applying to the
entire class of desired need wishes and similar forces.
Motivation has to do with action which results, to
satisfaction closely associated with motivation is the word “miracle” it is
injecting of moral and loyalty into the working team so that they will carry
their duties properly and effectively with maximum economy.
Motivation is one of the most researched and
discussed subject in business administration and management.
Researchers have brought to explain how and why
people are motivated to behave in a manner consistent with a supportive of
organizational goals.
Behavioural scientists have put forward many
theories to explain in the concept of motivation. Dr. John Iboko in his book
titled theory and practice of management by objective (M.B.O) Nigeria
experience defined motivation as the face that focus human being action towards
a chosen and for motivation to take place, there must be a felt need and goals,
the accomplishment of which is expected to satisfy it.
Meanwhile people level of development, values,
needs and wants varies, that is why what motivates one person may not
necessarily motivate the other.
Fredrick Taylor said that people have been engaging
in employment for reasons other than money. He added that a worker can be
motivated if reward and penalties are attached to performance.
Modern economics depend to a large extend on
motivation more than previous economics. Motivation itself has now become inseparable
from modern production for good efficiency and effectiveness of organizational
productive and rendering of good services to the customers by the staff can be
possible with the aid of adequate motivation.
According to Okpala, he said that motivation comes
from intrinsic and extrinsic factors which influence the workers to behave the
way they do. The intrinsic source of motivation is the type of motivation that
derive a sense of accomplishment and achievement from helping gain a
competitive advantage job that are interesting and challenging load to
intrinsic motivation, for this type of work motivation result from performing
the job itself.
The extrinsic motivation result as a worker
acquires material or social reward to avoid punishment the physical condition
under such punishment will work well and light, temperature and noise
reduction, different salary scale, group standard leadership etc all of this
effect the employees performance.
1.2 STATEMENT OF THE PROBLEMS
All efforts made by the management of Suleja local
government to see to it that their employees carryout their daily assignment
efficiently and effectively for the organization to attain to its goals and
objectives have proved abortive. This has posed a serious challenge to the
organization.
The main cause of this problem is that most of the
employees are not well motivated. Below is the problems, this study intends to
resolve;
1.
How to create
an environment, which will enable the organization to recruit, train and
motivate their employees.
2.
The ways of
enhancing the job of an employee’s so that they can work more efficiently and
effectively.
3.
The things to
do in other to reach to the satisfaction and self actualization of the
employees.
4.
The
strategies that should be taken into consideration towards achieving the goals
and objectives of the organization with the aid of motivating employees.
1.3 PURPOSE OF THE STUDY
The
impact of motivation on employee’s performance cannot be over emphasized. The
main purpose of this study is;
1.
To determine
their effect of motivation of the performance of employees on the Suleja local
government administration.
2.
Find out
whether employees are motivated and the motivational tools used.
3.
To find out
effectiveness of the motivational tools used and to proffer solution to the
problems.
4.
To find out
the factors that is militating against the effective and efficient performance
of workers of Suleja local government administration.
1.4 SIGNIFICANCE OF THE STUDY
The effects of motivation on employee performance
cannot be over emphasized. The study reveals the positive results that come out
when an employee is being motivated for a particular job he or she is carrying
out in the organization. This research is of great significant in the following
fields, in the field of academic, it will add to all existing literature on
administration. The research is very important to students in the business
administration and management who have the feature aspiration to become a
manager in an organization. Who will unavoidably need the knowledge on how to
motivate an employee, so that the organization in which he or she is managing
will be able to attain to its goals and objectives. To the organization it will
enable them to enumerate the mutual techniques they will apply in other to
motivate their employees so that they will be able to carry out their daily
performance more effectively and efficiently.
1.5 RESEARCH QUESTIONS
1. What is the various ways of motivating an employee
in the organization?
2. Does job enrichment motivate employees?
3. Can motivation technique affect the
productivity or the service of employees’ performance effectively and
efficiently?
4. Does workers satisfaction in their
performance has a significant influence on the rate of absenteeism and labour
turnover?
5. Does motivation of workers has a
significant increase in organizational performance and productivity?
1.6 SCOPE OF THE STUDY
The
study covers the employees in Suleja local government area. The study examines
how their employees carryout their daily performance, the study also involves
how good their employees render their services to their customers when they are
being motivated to show how fast the employees deliver product to customers urgent
demand.
1.7 DEFINITION OF TERMS
Productivity: It is the efficiency and the rate of producing
goods effectively.
Quantity:
The number of products that are being produced
whether big or small in number.
Intrinsic Factor:
There are circumstantial factor surrounding the organization externally or
outside the organization.
Standard: Test or measure for qualities for the required
degree of excellence.
Goal: This is the objective towards which someone
strives at.
Satisfactions: A state or condition for contention.
Need: This refers to a want of something which one
cannot do well without, it is necessity.
Moral: This is described as a state of individual’s
attitude, judgement and feeling.
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