TABLE OF CONTENT
Title Page
Certification
Dedication
Acknowledgment
Table of Content
CHAPTER ONE
1.0 Introduction
1.1 Background
of Pz. Nig. Plc
1.2 Statement
of Problems
1.3 Purpose
of the Study
1.4 Objective
of the Studies
1.5 Significance
of the Studies
1.6 Scope
of the Study
1.7 Research
Hypothesis
1.8 Research
Methodology
1.9 Research
Limitation
1.10 Definition
of Relevant Terms
1.11 Organization
of Studies
REFERENCES
CHAPTER TWO
REVIEW OF RELATED
LITERATURES
2.0 Introduction
2.1 Theories
of Motivation
2.2 Nature
of Motivation in Business Organization
2.3 Meaning
and Scope of Motivation
2.4 How
to Motivate Employees in Business Organization
2.5 Other
Motivational concepts
2.6 Business
Organization and staff motivation
2.7
Relevance
of Staff Motivation in Pz Ilorin
REFERENCES
CHAPTER THREE
Research Design and Methodology
3.0 Introduction
3.1 Methods
of Data Collection
3.1.1 Primary
Sources of Data Collection
3.1.2 Secondary
Sources of Data Collection
3.2 Research
Population
3.3 Sampled
Population
3.4 Sampling
Techniques and Size
3.5 Research
Instrument
3.6 Questionnaire
Design
3.7 Questionnaire
Administration, Distribution and Collection
3.8 Method
of Data Presentation and Analysis
CHAPTER FOUR
DATA PRESENTATION, ANALYSES AND DISCUSSION OF FINDINGS
4.0 Introduction
4.1 Data
Presentation
4.2 Data
Analysis and Interpretation
4.3 Test
of Hypothesis
4.4 Research
Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
BIBLIOGRAPHY
CHAPTER ONE
1.0 INTRODUCTION
Motivation is a common term used in
human resources management, and it defined as the internal drive which moves a
person towards a goal at meeting personal needs since motivation plays a major
role in business organization to achieve the desired result through effective
man power utilization. Many researchers in motivation summarizes that except
man is motivated to an optimum level, the business organization will not meet
the expected degree of productivity into an organization, money and material
are also contributing factors. One of the greatest problem faced by most
business organization is the total neglect of human motivation, this have often
resulted into industrial disharmony. Another problem faced by business
organization is the issue of motivation is inadequate welfare package, housing,
transportation, opportunity for training and retraining, health care benefits,
pension and gratuity, just to mention a few out of the so many motivational
problems faced by a business organization. The above motivational problems are
my observation in a business organization especially in the area of my case
study (PZ. Nig. Plc) and it was based on the above that I choose the topic “The
relevance of staff motivation and performance in a business organization (case
study: PZ Nigeria Plc, Regional Office)
1.1 BACKGROUND OF PZ. NIG. PLC
This company had its beginning in
sierra lone when Mr. G.B Zochonis and Mr. G.H Paterson met in Freetown and
formed a trading company by the name of Paterson Zochonis and company limited,
which was incorporated as a private company under English law in February 1884
with a registered office in Liverpool, England in 1886. The office was
transferred from Liverpool to Manchester which has remained the headquarters of
the group ever since.
The main business of the company was
that of general merchant and was active for many years in the export of West Africa
such as cotton, cassava and hides and skins. The company had a number of
trading posts throughout West Africa which it served by operating four small
coastal sailing schooners. The first branch in Nigeria was opened at Lagos in
1899. In 1903 a branch was established at Calabar and by 1912, the Nigerian
branch in Nigeria was opened at Lagos in 1899. In 1903, a branch was
established at Calabar and by 1912, the Nigeria branch included Ibadan,
Oshogbo, Ilorin and Kano. At present, the company operates branches in all
states of the federation including the Federal Capital of Nigeria Ilorin. Since
the end of the last century, the company business has expanded throughout
Nigeria and has been significantly diversified. The company’s operations are at
present organized into three departments. Technical departments, general
merchandize and the depot serviced department.
The Nigerian branch was incorporated
in Nigeria in August
(1969) as Paterson Zochonis Nigeria
Plc and as a wholly owned
subsidiary of Psaterson, Zochoris and
co. ltd of Manchester
England, and in 1973 offered 40% of
us share capital to the Nigerian Public.
By a Scheme of arrangement under
section 197 companies decree 1968 the company merged with PZ Industries Ltd,
(formerly A. T L.) under the Scheme PZ Industries Ltd acquired the whole of the
share capital of the company.
1.2 STATEMENT OF PROBLEMS
Motivational problems cut across all
areas of human endeavors. These often affect the moral and productivity of
individuals working in public and private enterprises.
Thus one deduced the following are
the motivation problems seem in PZ. Nig PLC Ilorin regional office.
1. Inadequate
information on Employment Policy.
2. Inability
to involve intermediate and junior staff in decision making process.
3. Partial
implementation of welfare packages such as housing etc.
4. Inadequate
facilities to enhance staff productivity lack of working facilities like
machine operators.
5. Inadequate
privilege given to staff to go for training and be retrained.
6. Non-adherence
to the implementation of workers compensation policy.
1.3 PURPOSE OF THE STUDY
The
purpose of embarking on the project is to view those motivational factors that
enhance staff motivational to employee.
The research will also highlight the
relevance of staff motivation in business organization, particularly in PZ Mg
Plc. Ilorin and make possible recommendation that can enhance staff motivation
in business organization.
1.4 OBJECTIVE OF THE STUDIES
The objectives of the study is to
examine factors and relevant of staff motivation and performance in Peterson
Zochonis (PZ) Nig. Plc Ilorin. Regional Office among other things the study
will seek
1. To
ascertain the factors that militates against business management not to enhance staff motivation, example, funding, policy and politics.
2. To
explore the relationship between the business management and the entire staff.
3. To
identify whether the business management satisfy needs of their staff in regards to motivational packages.
4. To
look at the area of funding as its affect staff welfare.
5. To
recommend bases on the outcome of the study areas that the management will improve its staff morale.
1.5 SIGNIFICANCE OF THE
STUDIES
1. It
will enhance the under understanding of contents, policy and process of staff
motivation in PZ. Ilorin Regional Office.
2. It
will afford me an insight of the total concept of motivation.
3. To
provide opportunity for theory researchers to acquired knowledge and
information on staff motivation.
4. It
will afford opportunity for the business management to improve in areas of
staff motivational deficiency.
5. The
study will provides bases for further implementation of motivational packages
for staff.
6. The
study would provide the partial fulfillment of the requirement for the award of
Higher National Diploma.
1.6 SCOPE OF THE STUDY
The scope of this study will cover PZ
Nig. Plc Ilorin Regional Office. The limitation of this research is based on
the fact that there has been no periodic evaluation of staff motivation
especially in PZ Nig. Plc. Ilorin Regional Office. This may be due to the fact
that the degree of operational activities Coupled with little man power, the
assumption is always that there is contentment among staff of the organization.
I will therefore limit myself to few of the problem identified in PZ. Nig. Plc Ilorin
Regional Office and the effects on its workers. In the course of this study,
the researcher encountered some problems. These were finance, time and scope of
the study.
1.7 RESE4RCH HYPOTHESIS
The research hypothesis will be
analyzed using the null and alterative hypothesis.
1. Ho:
motivation is an important factor that increases staff morale and performance
in Business Organization.
2. Hi:
Motivation is not an important factor that increases staff morale and performance in Business Organization.
3. Ho:
Welfare package is relevant in enhancing staff motivation in Business
Organization.
4. Hi:
Welfare package is not relevant in enhancing staff motivation in Business
Organization.
1.8 RESEARCH METHODOLOGY
The research methods used in the
research project is the sampling method. It is analyze using the random
sampling method or technique because all the elements in population are given
equal opportunity to be selected. The names of staff of PZ Nig. Plc Ilorin Regional
Office under are obtained and written in piece of paper.
1.9 RESEARCH LIMITAT1ON
The study is limited to PZ Nig. Plc Ilorin
Regional Office. The limitation of this research is based on te fact that there
has been no periodic evaluation of staff motivation especially in PZ Nig. Plc Ilorin
Regional Office.
This may be due to the fact the
degree of operational activities coupled with few manpower, the assumption is
always that there is contentment among staff of the organization. I will
therefore limit myself to few of the problem identified in PZ Nig. Plc Ilorin
Regional Office and the effects on its workers.
In the course of this study the
researcher encountered some problems. These were finances, time and scope of
the study.
1.10 DEFINITION OF RELEVANT TERMS
1. PRODUCTIVITY: The
rate at which a worker, a company or a
country produces goods and the amount produced, compared
with how much time, work and money is needed to
produce them.
2. LEADERSHIP: The staff or position of
being a leader. The ability to be a
leader or the qualities a good leader should have.
3. WELFARE: The general health, happiness
and safety of a person.
4. CO-OPERATE: Connected with a co-
operation.
5. APPROVAL: Judgment of the value,
performance or nature of work e.g.
6. MOTIVATION: Is a general term applied
to the entire class of drives, needs,
wishes and similar forces.
7. ORGANIZATION: A group of people with a
special purpose such as
business, the arrangement on planning of part so as to form an effective goal.
8. MANAGEMENT: The people in charge of a
company, industry, the art of
practice of managing especially managing
a business or money.
9. STAFF COMPENSATION: Is payment made to
workers as a result of work
hazard.
10. POLICY: is a guide to action, shows
direction policy is a means by which
you achieve your aim.
11. PZ: Paterson Zochonis.
1.11 ORGANIZATION OF STUDIES
This research work comprises of five chapters: Chapter
One usually include: Introduction, Statement of the Problems, Purpose of the Studies,
Objectives of the Study, Significance of the Study, Scope of the Study,
Research Hypothesis, Research Methodology, Definition of Relevant Terms and
Organization of the Study. Chapter Two is comprised of the Literature Review which
Analysis the Theories on Motivation, Nature of Motivation, Meaning and Scope of
Motivation and Relevant of Staff Motivation in Business Organization etc.
Chapter Three, is Devoted for Research Methodology where issues like the
sources of Data Collection, Population Sample and Sampling Procedure, Sampled
Size, Research Instruments. Questionnaire Design, Administration and Collection
are also discussed. Chapter Four is Data Presentation, Analysis and Interpretations.
While Chapter Five is the concluding part of the Research Work where Summary of
Findings, Conclusions and Recommendations shall be made.
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