ABSTRACT
The paramount nature of labour as an indispensable
and in fact the most important factor in the production process has made a lot
of scholars of behavioural science dabble into researches on it. This brought
about some theories on, how labour can be treated and gain optimum output from
them. This project focuses on provision of welfare services and workers'
performance in G.CAPPA PLC. In order to determine which of the welfare
provision is common in the industry, which of it the employees relay want and
which of the provision influence the performance of workers in term of optimum
productivity. Primary data are gathered through the workers cadres with well
-structured questionnaire using· stratified random sampling techniques while
secondary data are collected from the company. The result shows that reward
system for excellence and annual salary increment as additions to the turning
of the welfare provision in order to enhance the performance of their employees
for a higher productivity and profitability. The absence of adequate
provisions, thereby affect their performance.
TABLE OF CONTENTS
Title Pages
Title page ii
Certification iii
Dedication iv
Acknowledgement v
Table of Content vi
Abstract viii
Chapter One: Introduction
1.1 Background
of the study 1
1.2 Objectives of the Study 2
1.3 Questions
3
1.4 Hypot1iesis 3
1.5 Scope of Study 4
1.6 Significance of the Study 4
1.7 A Brief Introduction of the Company (G.CAPPA PLC) 4
1.8 Limitations of the Study 5
Chapter Two
2.1 Literature Review 6
2.2 Motivation
of Workers
Chapter Three:
3. 1 Research
Methodology
3.2 Restatement
of Research Questions
3.3 Restatement
of Hypotheses 17
3.4 Sampling
Design and Procedures 17
3.5 Research
Instrument 18
3.6 Validity
and Reliability of Research Instrument 19
3.7 Analytical
Procedure 19
3.8 Limitations
of the Methodology 20
Chapter Four
4.1 Presentation
and Analysis of Data 21
Chapter Five: Summary, Conclusion and Recommendation
5. 1 Overview
of the Chapter 41
5.2 Summary
of Findings 5.3 Discussion of Findings 41
5.3 Discussion
of Findings 42
5.4 implication
of finding for management 43
5.5 Conclusion 44
5.6 Recommendation
45
5.7. Suggestion
for Further Study 46
Bibliography 47
Questionnaire 49
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
It is known that the good way of boosting the moral of
workers is to take an adequate care of their welfare needs which in turn
enhances their productivity and performance. In spite of this welfare given to
them, the reason is their belief that the pursuit of maximizing workers welfare
well "jeopardize their primary objective of being a business which is
profit maximization. Poor maintenance or motivational factors may cause
dissatisfaction in an employee. It does not mean that the satisfaction of
maintenance needs by management automatically satisfies the motivational needs.
The fulfillment of maintenance needs by the management only bring employee to
neither kind of neutral equilibrium whereby there is neither a substantial
dissatisfaction by employees nor high level of job motivation by the
management.
The neutral position makes it necessary and affective for
management to motivate individual In order to avoid dissatisfaction from
individual worker.
The satisfaction of these needs centers on the ability of
the management to provide the climate where by individuals can unfold their
potentials and talents.
The absence and inadequacy of these welfare needs often
leads to poor performance of workers which consequently affect the organization
productively objectives without the organization realizing this on time. It in turn affects the
gross domestic product (GDP) of the country as a whole.
Whereas if these provision are taken care of by these
organization and equally enforced through necessary government legislations.
Both corporate profitability and national income will be grossly enhanced.
1.2 OBJECTIVES
OF THE STUDY
The main purpose of the study is to evaluate the purpose
of welfare services on workers performance in the construction company.
This study is also meant to appraise the policies and
objectives of the G.C.A.P.P.A. PIc. With regards to procession of welfare services
and workers performance in the company.
To offer possible and realistic performance to the
management to make them able to render and sustain an improved quality services.
To provide sampling platform for testing the
effectiveness, suitability and applicability of various welfare services in the
organization (G.CAPPA PIc).
1.3 QUESTIONS
This study is expected to provide answers to the
following questions.
(1)
Which employees’ welfare provisions are most common in
the construction company?
(2)
Which of the welfare provision do employees really want?
(3)
Are workers satisfied with the current level of welfare
provisions?
(4)
Those adequately or otherwise of these provision influence
workers performance & productivity.
(5)
What is the relationship between workers union and the
management?
(6)
Do staff development programme contribute positively to
workers performance?
1.4 HYPOT1IESIS
(1) There
IS a direct relationship between workers performance & welfare
provision.
(2) Welfare
provision improves workers performance.
(3) Adequate welfare provision breeds cordial
relationship between workers' union and management.
1.5 SCOPE OF
STUDY
This study is intended to cover a construction company
I.e GCAPPA plc which its headquarters is in Lagos and In addition, the company
compliance with the provisions of workers decree (1987) & workmen
compensation decree (1987) would be accessed.
1.6 SIGNIFICANCE
OF THE STUDY
The effort and resources to be used on this study would
be worth While because it would assist in identifying the various kinds of
welfare provision employed in the construction industry besides, it would afford
the opportunity to determine the relationship between workers union and
management and will tell which of the provisions are most cherished by the workers.
1.7 A BRIEF
INTRODUCTION OF THE COMPANY (G.CAPPA PLC)
The company was incorporated as a private company in October
1952 and was officially listed on the Nigerian stock exchange on 25th
may, 1979. The company carriers the business of building and civil engineering
contractors since incorporation.
As at 318t march 1996, the company has hit a
turnover of #1.872 billion and a profit after tax of #87.34m. The company has a
staff strength of 5,444 sparsely spread throughout it's branches In Nigeria
and an approximate of 2,400 shareholders. Some of the notable projects the 1 company has
building includes:
·
The independent building Lagos.
·
Tafabalewa square Lagos
·
Nigerian institute of international affairs Lagos.
·
Federal palace hotel Victoria Island Lagos.
·
First bank of Nigeria head Lagos complex.
·
Central bank of Nigeria Lagos complex.
·
The Nigerian industrial development bank etc.
1.8 LIMITATIONS
OF THE STUDY
As earlier mentioned the field of behavioural research as
it relates to workers' welfare is very wide. As a result of the purpose for
which the study is meant coupled with the time and resources available for it,
the study only focuses on provision of welfare services and workers performance
in the company (G.CAPPA PLc.)
The un con-operative attitude of .some respondents either
out of fear of going against the organizational rules guiding against official
secrecy and confidentiality also limited the level of this study.
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