ABSTRACT
The major purpose of this study is to find out the
dearth of technological equipment and effect on secretarial job performance on
ministries in Anambra
State. The population of
the study consisted of 25 secretarial from all the seven ministries selected.
Four research questions were formulated which guided the study. (11) Eleven
items structured questionnaire was developed with findings. It was concluded
that the dearth of technological equipment should not be neglected in our
institutions of learning in order to create practical exposure, and to our
offices. It was recommended that technological equipment should not be
neglected by any worker or secretary. Training and retraining of the secretary
should be encouraged to enable them meet the standard expected of the
organization.
TABLE OF
CONTENTS
Title page………………………………………….i
Approval Page……………………………………..II
Dedication…………………………………………..iii
Acknowledgement…………………………………iv
Table of
contents………………………………….v
Abstracts……………………………………………..vi
CHAPTER
ONE
1.0
Introduction and background of study
1.1
Statement of problems
1.2
Purpose of study
1.3
Research question
1.4
Significance of study
1.5
Definition of terms
CHAPTER
TWO
2.0
Review of literature
2.1
Evolution of computers
2.2
Introduction of computer
2.3
Misconceptions about computer
2.4
Hindrances to computer application in Nigeria
organization
CHAPTER THREE
3.0
Research Methodology
3.1
Design of the study
3.2
Area of study
3.3
Population of the study
3.4
Sample of the study
3.5
Description of instrument used data collection
3.6
Validation of the instrument
3.7
Method of data analysis
3.8
Decision Rule
CHAPTER FOUR
4.0
Presentation data
4.1
Analysis of data
4.2
Discussion of the findings
CHAPTER FIVE
5.0 Summaries of Findings, Conclusion and Recommendation
5.1
Restatement of the problem
5.2
Summary of findings
5.3
Conclusion
5.4
Implications of the study
5.5
Recommendations
5.6
Limitations of study.
5.7
Limitation of study
References
Appendix I
Appendix II
CHAPTER ONE
INTRODUCTION
Background of the study
We
strongly said that, the office is the center of all the activities of any
organization. It is from the office that instruction are sent to the different
component units of an organization.
Reports
from these components are received, collected, and interpreted for policy
formation. Therefore, in every aspect of the world, the office is concerned
with information, management and collective collection, processing and
arranging same for onward transmission to the management for use. Furthermore,
the office is also involved in the presentation and retrieval of such
information as required by the organization for it’s service.
From
the above, if should be obvious that the handling of information in the
selected ministries is carried out by the secretary and other clerical staff.
In carrying out the arduous task of information management, the office
personnel, notably that secretary uses some equipment to facilitate the
handling of information from manual to the highly electronic computerized
technological, equipment.
Some of
these equipment are: typewriter (manual and electrical), duplicating machine,
stamping, electronic, stencil, scanner, dictating, addressing, shredding
photocopying, computer etc.
Today,
the information technology has helped to design and provide highly
sophisticated and models of the equipment. The highly development helps to
enhance the efficiency and facilitate the labourious and strenuous functions of
the secretary thereby reducing physical exertion and fatigue. These items of
equipment have also gone long way in improving the productivity of the
secretary particularly and the organization in general effect, technological
equipment has made a lot of effectiveness in the business world. This effect is
also reflected on the functions of the secretarial staff.
From
the foregoing, the researcher feels that the importance of these equipment in
the overall efficiency and productivity of any office is no longer in doubt.
Dearth of technological equipment make clerical and secretarial job cumbersome,
time consuming, physical exerting, mental intriguing and doubtful inefficiency.
Statement
of the problem
Every
establishment has its main functions of the office as administration. This
implies, by definitions management and transmission of information. The
secretarial staff using different forms and management of technological
equipment to perform this complex of information management. Some of them are
manual and they are easy to handle, others are expensive, complex and
computerized gadgets that require immense or great skill to manipulate.
Since
these equipments facilitate secretarial job and enhance the performance in
selected ministries, like personnel, type of service rendered and the working
environment among others of an organization, use some of these equipment.
Purpose
of the study
The
purpose of this research is to identify the strategies of the dearth of
technological equipment in the selected ministries.
a.
Identify the
causes of dearth of technological equipment in selected ministries in Anambra State.
b.
Determine the
strategies and the process of resolving the problems.
c.
Find out the
effect of the dearth of technological equipment among the ministries.
Research
Question
a. What are the
causes of the dearth of technological equipment in ministries?
b.
What are the
effects of the dearth of technological equipment?
c.
What are the
strategies for resolving the problems of the dearth of the technological
equipment?
Significance
of the study
It will
generate the life of using the technological equipment on ministries in Anambra State.
The
findings of this study will significantly contribute tot the re-examining and
implementation of these technological equipment.
Through
these findings, the selected ministries will improve on their workflow during
their day-to-day activities in the organization.
It will
enable the individual to attain better job satisfaction through the use of
these technological equipment.
Definition
of Terms
Certain
words and expressions have been used commutatively in this paper. Below is the
list of the meanings of such words and expressions as applied to this paper.
Office Equipment: This can either be manual or electronic. The
efficiency and productivity of an organization depends on the types of
equipment has.
Electronic: This comprises the use of machines that can only
be operated by electrically. It implies electrical impulses in the performance
of the tasks.
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