TABLE
OF CONTENTS
Title page
Approval page i
Dedication ii
Acknowledgement iii
Table of content iv
Abstract v
CHAPTER ONE
1.0 Introduction 1
1.1
Background of the study 1
1.2
Statement of problems 5
1.3
Objective of the study 6
1.4
Significant of the study 7
1.5
Research questions 8
1.6
Limitation of the study 8
1.7
Scope of the Study 9
1.8
Definition of Terms 9
CHAPTER TWO
LITERATURE
REVIEW 11
2.1 Literature Review 11
2.2 Trends in Newspaper Coverage of Sports
in Nigeria
14
2.3 An overview of Nigeria Sports 22
2.4 Problems of Nigerian Sports 24
2.5 Roles of the Press in Tacking the Problem 27
2.6 Theoretical Framework 29
2.7 Summary of literature review 32
CHAPTER THREE
RESEARCH
METHODOOGY 33
Introduction
3.1
Research design and Method of study 33
3.2
Population of the study 33
3.3
Design of the study 23
3.4
Sampling techniques 36
3.5
Instrument
for Data collection 36
3.6
Validation and reliability of Data
Source 36
3.7
Method of Data analysis 37
CHAPTER FOUR
Data Presentation,
Analysis and discussion 38
4.1 Data presentation and analysis 38
4.2 Discussion of findings 46
CHAPTER
FIVE
5.0 SUMMARY OF FINDINGS, RECOMMENDATION AND
CONCLUSION
5.1 Summary of findings …………………………….…………50
5.4 Conclusions
…………………………………….……………50
5.2 Recommendations ………………………..…………...……51
References ……………………………….…………………..53
Appendix ………………………...…………………..………54
Abstract
This project
work entitled “Impact of internet banking system in Nigeria banking environment” with
particular reference to Union Bank of Nigeria. The project is divided
into five chapters. The chapter one of the work covers areas such as the
introduction, the back ground of the study, statement of the problem,
significance of the study, purpose of the study, research questions and
definition of terms. Chapter two contains or discusses the literature review
and other functions of the topic under study. The chapter three contains. The
research design and methodology sources of data collection, population and
sample size, methods of investigation, scope and limitation of the study. The
chapter four contains the presentation and analysis of data, analysis of the
data, and interpretation of result. The chapter five which is the last chapter
of the work contains the summary of findings conclusion and recommendation.
CHAPTER ONE
1.0 INTRODUCTION
This is the methodology chapter of the chapters, it
briefly explains the background of the study statement of the problem,
objective of the study, research questions, statement of hypothesis,
significance of the study, scope of the study, limitation of the study and
definition of terms
1.1 BACKGROUND OF THE STUDY
In Nigeria, the banking industry witnessed lots of
challenges due to increase in the awareness and utilization of banking service.
The staff strength and branches of most Nigeria banks inspite of this
adjustment the banks cannot satisfy the demands. Some transactions were based
on manual and physical present of their customers.
Modern banking system brought relief to
the increased volume and complexity of banking operations and services
delivery. Experimentation with banking system and electronic fund transfer
gradually become part of daily transaction as arrangement were made with banks
using micro computer to pay some bill owned big department stores and companies
by this practices the internet becomes a services delivery mechanism of their
customer has equally embraced it.
Meanwhile information technology through
banking system is radically changing how banking is done all over the world and
Nigeria is not an exception. The volume and speed of banking system which has
created a lot of changes and business opportunities for banks, corporate bnks
nad industries. Infact Nigeria is believed to be the largest intenet user in
West African with about 100,000 internet user as at year 2000.
It was estimated to have risen to
350,000. However, the population size in Nigeria calls for accelerated
sensitization on the need to embrace information technology as the prove of an
enabling environment for it’s operation internet is inevitable fo the need to
embrace information technology as the prove of an enabling environment for it’s
operation internet is inevitable for the success of any modern banking
institution since it is a competitive tool as at creates room for customer
service and reduce the cost of operations, promotes profitability growth and
efficient portfolio management.
The emergence of a crop to new
generation banks coupled with computerization of the Nigeria banking system.
Remarkably information technology is dynamic continuously coming up in new
challenges for human capital development virtually every Nigeria banks claims
to be having banking system and on line union bank of Nigeria Plc harbours
large amount of information online and of course the marketing distribution
costs. Indeed banking system has brought a greater advantage for one bank over
another depending on it’s application, operation and service delivery.
1.2 STATEMENT OF PROBLEMS
Banks since the inception of the use of internet banking
system in the rate 1980s have not made their presence felt much.
These are as the result of problems
associated with the use of banking system includes the following.
1. Nigerians poor infrastructures.
2. Lack of security
3 Lost of ownership and adoption
4. Poor orientation (Illiteracy)
1. NIGERIANS POOR INFRASTRUCTURES
The first major challenge for the future of banking
system is Nigerians poor infrastructure word bank data indicated that there are
only 6 computers and 4 mainline telephone line per thousand people. Electricity
supply is sporadic and inefficient. Most importantly, Nigeria has very low
internet penetration, with less than one internet services provided for
thousand people.
2. LACK OF SECURITY
The second
challenge is the issue of security: Resent research carried out in Africa shows
that companies consider the biggest obstacle of being used the internet for
financial transaction to the lack security. Many companies are concerned about
the integrity of financial information that travels over the internet and would
rather accept the ineffiencies and incontinences of a manual system that
economy and that issue of trust in such that even cheques are not generally
accepted as payment for goods and services rendered. Recently, the Nigeria
market has witnessed the development of electronic purse products such as value
and the smart pay cards designed to move the economy although it is hoped that
they will eventually help lessen the importance of cash in our society. It is
therefore clear that in such an environment, most consumers will be skeptical
that a click on computer screen will result in a completed financial
transaction.
3. COST OF OWNERSHIP AND ADOPTION
Internet banking is very expensive because it entails the
acquisition of computers, telecommunication gadgets. Banks spirit a lot on
these products because of the exchange rate between the Naira and dollar.
4. POOR ORIENTATION (ILLITERACY)
So many people are still ignorant of services and
benefits available to them that the use of banking system product. The benefits
include that it is fast, safe and reliable.
1.3 OBJECTIVS OF RESEARCH
These
researchers seeks to achieve the following objective
1. To analyze the reasons for opening bank
account.
2. To find out the reasons for preferring interest
banking service.
3. To understand the facilities mostly
available the respondents and the opinion about this services.
4. To measure the satisfaction level of the
customer.
1.4 RESEARCH
QUESTIONS
This study
will try to answer the following research questions drawn from the study the
research questions are as follows:
1. How many
financial product or services are computerized?
2. Has the use
of banking system helped to improve bank operation?
3 Are banks
fully or partially computerized?
4 Has the
performance of the bank being since introduction of banking system.
5 What
financial services or product exist in the financial
market?
6 What finance
services or product exist in the financial market?
1.5 STATEMENT OF
HYPOTHESIS
HI: Internet
Banking increases banks profitability
H0: Internet
Banking does not increases banks profitability
1.6 SIGNIFICANCE
OF THE STUDY
It is helped that the finding are recommendation of the
study will include:
1. Improved
customers services
2. Reliability
of transaction
3. Safety
4 Redundancy of
storage.
1. Improved
Customers Services:
Internet banking system will enable banks provide new
faster and better products, service or it’s customers.
2. Reliability
of Transactions and safety
Internet banking
technology ensures safety of banks dealing with it’s customers. Under these
circumstances, banks must developed security feature for their Internet site,
which adequately address their customers concern and must educate their
customers.
3. REDUNDANCY OF
STORAGE
Internet banking system helps to reduce the use of files,
which are archive thereby reducing storage space, using of files could lead to
loss of vital information about banks customers through mutilation, easy and
unauthorized access to files and misplacement of important documents. This can
be presented through storage of information in diskette, hard disk and bank up
of important information.
1.7 SCOPE OF THE
STUDY
The scope of this research work will be limited to the
Nigeria commercial banks, union bank Plc as a case study.
1.8 LIMITATION OF
STUDY
This research will be limited to Nigeria commercial
banks. Union bank Plc as a case study.
1.9 DEFINITION OF
TERMS
1. Internet banking: A quick and easy
way to access your account through internet.
2. I.T: The study and the use of
electronic processes and equipment to store information of all kinds, including
works, numbers, pictures and abbreviation for information technology.
3. WAN: Wide Area Network a system in
which computers in different places are connected usually over a large area.
4. LAN: Local area network a system in
which computer in different places are connected, usually over a large area.
5. ON LINE: Controlled by or connected
to a computer or to the internet
6. HYPER LINK: A place in electronic
documents on computer data base or network.
7 GLOBALIZATION: Is a World Trade
8 WEBSITE: Where accompany has information about itself
on the web.
9 ACCESS: To open a
computer file in order to get or add
information.
10 SEARCH ENGINE: An act of
looking information in a
computer database or network.
11 NETWORK: Computing a
number of computing and other devices that are connected together so that
equipment and information can be shared, the office network allows user to share
files and software and to use a central printer LAN
12 DISK: A device for storing
information on computer with a magnetic surface that records information
received in electronic form.
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