EFFECT OF INDIVIDUALISED INSTRUCTION AND INQUIRY METHODS ON STUDENTS ACHIEVEMENT AND RETENTION IN SECONDARY SCHOOL PHYSICS

  • 0 Review(s)

Product Category: Projects

Product Code: 00006906

No of Pages: 117

No of Chapters: 1-5

File Format: Microsoft Word

Price :

₦5000

  • $

ABSTRACT


The study investigated the effects of individualized instruction and inquiry methods on student’s achievement and retention in secondary school physics in Akwa Ibom State. The study employed pre-test, post-test quasi experimental design. The population of the study consisted of 2114 SS11 students made up of 1,077males and 1,037 females in Ikot Ekpene education zone in Akwa Ibom AKSEB2017/2018.Simple random sampling technique was used in the selection of education zone while purposive sample was used in the selection of three schools out of 8 government owned secondary schools in Ikot Ekpene education zone in Akwa Ibom.Those schools became experimental groups and control group in which a sample  of 150 students.50 students for individualised instruction,50 students for inquiry method and 50 students for control group was done respectively. The research was guided by four research questions and four null hypotheses tested at 0.05 level of significance. Two validated researcher made instruments; Physics achievement Test (PAT) and Physics Retention Test (PRT) were used for collection of data. The reliability coefficient of both instruments was established using Pearson product moment correlation coefficient (PPMC) which was 0.813 and 0.834 for PAT and PRT respectively.Descriptive statistics; Mean and standard deviations were used to answer the research questions, while the analysis of covariance (ANCOVA) was used in testing the hypothesis at P < 0.5 level of significances. The findings of the study showed that students taught with individualized Instruction improved significantly than those taught using inquiry and lecture method. Also male students retain Physics concepts better than their female when expose to individualized instruction, inquiry and lecture method. However there was no significant difference in the mean retention scores of male and female students in Physics when taught with individualized introduction, inquiry and lecture method. Based on the finding of this study it was recommended that serving teachers should use individualized instruction on other topics in Physics to enhance their mastery of the concepts being taught.

 

                          

 

 

 

 

 

Table of contents

Title page       -           -           -           -           -           -           -           -           -           I

Certification page    -           -           -           -           -           -           -           -           II

Approval page/ Declaration           -           -           -           -           -           -           III

Dedication                 -           -           -           -           -           -           -           -           IV

Acknowledgements -           -           -           -           -           -           -           -           V

List of Table -           -           -           -           -           -           -           -           -           VI

List of Appendices   -           -           -           -           -           -           -           -           VII

Abstract         -           -           -           -           -           -           -           -           -           VIII


CHAPTER 1 – INTRODUCTION

1.1              Background of the Study       -           -           -           -           -           -           -           1

1.2              Statement of Problem             -           -           -           -           -           -           -           6

1.3              Purpose of the Study              -           -           -           -           -           -           -           6

1.4              Significance of the Study       -           -           -           -           -           -           -           7

1.5              Research Questions                 -           -           -           -           -           -           -           8

1.6              Hypotheses     -           -           -           -           -           -           -           -           -           8

1.7              Scope of the study      -           -           -           -           -           -           -           -           9


CHAPTER 2 – REVIEW OF RELATED LITERATURE- - - - - - 

2.01    The Concept of Physics          -           -           -           -           -           -           -           10

2.02     Overview of Individualised Instruction         -           -           -           -           -           10

2.03     Concept of Inquiry Based Learning   -           -           -           -           -           -           15

2.04     Characteristics of Inquiry Based Learning     -           -           -           -           -           17

2.05     The Levels of Inquiry Based Learning           -           -           -           -           -           18

20.6     The Concept of Retention      -           -           -           -           -           -           -           18

2.07     Factors Affecting Memory     -           -           -           -           -           -           -           20

2.08     Remembering and Forgetting -           -           -           -           -           -           -           21

2.09     Remembering                         -           -           -           -           -           -           -           21

2.10     Principle of Remembering      -           -           -           -           -           -           -           21

2.11     Theoretical bases of individualised instruction by Rogers (1966)      -           -           22

2.13     Bybee’s 5E Learning Model by ByBee (2002)          -           -           -           -           23

2.14     Empirical Studies                    -           -           -           -           -           -           -           26

2.15    Inquiry Teaching Strategy and Students’ Academic Achievements              -          

              And Retentions       -           -           -           -           -           -           -           -           28

2.16      Studies on Gender: Students’ Achievement and Retention     -           -           30

2.17      Summary of Literature Review    -           -           -           -           -           -           31


CHAPTER 3: METHODOLOGY

3.1       Design of the Study    -           -           -           -           -           -           -           -           33

3.2       Area of Study                 -       -           -           -           -           -           -           -           33

3.3       Population of the Study          -           -           -           -           -           -           -           34

3.4       Sample and Sample Technique           -           -           -           -           -           -           34

3.5       Instrument for data collection -           -           -           -           -           -           -           35

 3.6      Validation of the Research Instruments         -           -           -           -           -           35

3.7       Reliability of the Instruments -           -           -           -           -           -           -           35

3.8       Method of Data Collection     -           -           -           -           -           -           -           35

3.9       Training           -           -           -           -           -           -           -           -           -           35

3.10      Preliminary Activities             -          -           -           -           -           -           -           36

3.11     Teaching the Experimental and Controls Groups       -           -           -           -           36

3.12     Administration of the Achievement and Retention Test       -           -           -           36

3.13     Method of Data Analysis      -           -           -           -           -           -           -           37

3.14     Control Extraneous Variable           -           -           -           -           -           -           37


CHAPTER FOUR: PRESENTATI0N AND ANALYSIS OF DATA

4.1    Research Question         -           -           -           -           -           -           -           -           39

4.2    Research Hypothesis      -           -           -           -           -           -           -           -           43

4.3    Finding of the study      -           -           -           -           -           -           -           -           46

4.4    Discussion of the findings                     -           -           -           -           -           -           47

 

CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1    Summary of the study              -            -           -           -           -           -           -           49

5.2    Education Implication of the findings   -           -           -           -           -           -           49

5.3    Conclusion            -        -           -           -           -           -           -           -           -           50

5.4    Recommendations         -           -           -           -           -           -           -           -           50

 REFERENCES                   -           -           -           -           -           -           -           -           51



LIST OF TABLES

1.      Test Blue Print on Achievement Test in Machines     -           -           -           -           57

2.      The Mean Achievement and Standard Deviation Scores of Students when taught with Individualized and Inquiry Methods              -           -           -           -           -           39

3.      The Mean Retention and Standard deviations of students when taught with Individualized and Inquiry Methods                     -           -           -           -           -           40

4.      The Mean Achievement and Standard Deviation of male and female when taught with Individualized and Inquiry Method.               -           -           -           -           -           41

5.      The Mean Retention and Standard Deviation of male and female when taught with Individualized and Inquiry Method                       -           -           -           -           -           42

6.      Analysed of Covariance of the Mean Achievement Scores of Students in Physics when taught with Individualized Instruction and Inquiry Method         -           -           43

7.      The Analysis of Covariance of the Mean Retention Scores of Students in Physics when taught with Individualized Instruction Inquiry Method    -           -           44

8.    The Analysis of the Covariance of the Mean Achievement Scores of male and female Students in physics when taught with Individualized Instruction and Inquiry Method  -  -           -           -           -   -           -           -           -           -           -           -           45

9.       Analysis of the Covariance of the Mean Retention Scores of male and female students in Physics when taught with individualized instruction and inquiry method.-   -           -           -           -           -            -           -           -           -           -           46

 

 

 

 

LIST OF APPENDICES

Test Blue Print            -           -           -           -           -           -           -           -           -           57

Reliability        -           -           -           -           -           -           -           -           -           -           57

Validation of Instrument        -           -           -           -           -           -           -           -           58

Physics Achievement and Retention Test      -           -           -           -           -           -           58

Marking Scheme for Physics Achievement and Retention Test         -           -           -           66

Lesson Plan for the Experimental Lesson I (Individualized Instruction)       -           -           67

Lesson Plan for the Experimental Lesson II (Inquiry Method)          -           -           -           75

Lesson Plan for the control Group Lesson III (Lecture Method)      -           -           -           87

Pre-test – Post-test Achievement and Retention Scores        -           -           -           -           98

Descriptive statistic                                         -           -           -           -           -           -           99

Multiple comparison   -           -           -           -                       -           -           -           -           99

 




CHAPTER ONE

INTRODUCTION


1.1  Background of the Study

The social, economic and technological developments of a country are rooted in science. Science has to do with knowledge acquired systematically. The fact remains that there can be no technology without science. Physics is one of the science subjects in secondary school curriculum like other subjects such as biology, mathematics, and chemistry. In Nigerian secondary schools, students study Physics for three years, (i.e. senior secondary school one to three) as stipulated in the National Policy on Education (FRN, 2008). During this period, teachers are required to engage students in practical works involving conducting experiments, with the aims of developing their scientific knowledge and experimental skills, and at the same time arousing and sustaining interest of the students in the subject as well as refining their attitude positively towards physics and physics related phenomena (Ojediran, Oludipe and, Ehindero 2014).

Physics is a branch of pure science which deals with fundamental questions on the structure of matter and interactions of the elementary constituents of nature that are susceptible to experimental investigation and theoretical inquiry (Safra, 2002). Nelson (2013) also defined Physics as a subject which studies the properties of matter and its behaviour in relation to energy. Physics is a basic science and its concept and techniques underpin the understanding of all branches of science. For instance, a thorough understanding of quantum mechanics is necessary to chemist and material scientist since the structure of atom is determined by quantum mechanics. In health sector, the understanding of basic Physics is necessary for the developing new instrumentation and techniques. With the help of medical physics, the right equipment for the diagnosis of disease and the communication of medical data are acquired.

General, a good performance in Physics by students is essential for technology advancement of any nation. Unfortunately, in Nigeria, students’ attitude toward Physics and their performance have been very poor over the years. These unsatisfactory results have been attributed to many factors which include non-utilisation of inappropriate methods of instruction in schools and dearth of qualified and experienced Physics teachers in secondary schools (Boyo, 2010; Mankilik and Josiah, 2013; Sule and Mankilik, 2015). The lecture method of instruction is still the most frequently employed by Physics teachers in Nigeria. This has been reported to be ineffective in teaching of Physics in schools (Boyo, 2010). Slavin (2011) defined lecture method as the one where a teacher stands before a class and present information for the students to learn. Although the method of instruction is advantageous in that it covers a wide range of syllabus within a limited time frame, amongst others, its disadvantages are so many. The disadvantages of lecture method include the fact that the method is teacher centred instead of the student centred method of instruction advocated by the Nigerian Educational Research and Development Council, NERDC (2008); Students are just passive listeners and not actively engaged in the process of abstraction and generalization; students can find lesson boring and causing them to lose interest in the lesson/subject. Students’ academic Achievement is determined by his/her potentials which are determined by their attitude of the students, schools resources, abilities of the teachers, classroom environment and the role of parent. The intellectual ones exhibit talents and skills and the general performance in both formal and informal settings, language development and conceptual interpretation is high (Maiana, 2010).

There are number of factors within school as well as outside school that affects the academic achievement and retention of the students. Boyo, 2010 revealed that within schools, the factors include professionalism, skills and abilities on the part of the teachers, provision of library facilities, laboratory, appropriate teaching-learning processes and instructional strategies, effective communication between the individuals, formation of good terms and conditions, usage of technology and evaluation methods. The class and homework assignments and tests are regarded as aspects that determine the understanding of the students.

Other factors that influence the academic achievement of the students as highlighted in the works of Mankilik and Josiah (2013) and Sule and Mankilik (2015) include home environment, financial position of their families, conditions of poverty, provision of tuitions and assistance at home, counselling and guidance, occurrence of conflicts and disputes, employment opportunities, household chores, needs and requirements of other family members, violent and criminal acts. The home environmental conditions and financial position of the families have been favourable as well as unfavourable towards the academic outcomes of the students. Also, Kudari (2006) observed the factors influencing academic achievement to include characteristics of students, family, school and religion, either singly or in combination. Maiana (2010) further showed that apart from all these factors, there are factors in a formal school setting which affect the achievement of students. These are: class size, availability of materials, teacher’s qualification and experience and method of teaching by the teacher.

Although, the above were some of the reasons attributed to students’ poor achievement in Physics, a good number of researchers laid the blame on the use of inappropriate teaching method which might lead to lack of interest and retention of Physics concepts. Such researchers include Omosewo (2013); Akanbi (2013); Ojebisi & Isola (2011); .These research experts believed that ineffective teaching strategies were being adopted in the teaching of Physics, which led to students’ lack of interest and subsequent poor achievement and retention. Hence, they proposed various strategies other than conventional approached in the teaching of Science.

Current studies by Agommuoh (2010) and Ogbonna (2007) on how students learn science and mathematics in support of the above proposal reveal new ideas and instructional approaches for teaching different branches of science. These studies indicate that one of the ways of seeking solutions to the problem of teaching Physics and other science subjects is comparing methods so as to identify the ones that are more suitable for solving different topics in Physics. Based on this, the present research study could adopt Individualised instruction and inquiry methods using science skills, rather than conventional approach to improve on students’ academic achievement.

Science process skill identified by the American for the Advance of Science, (AAS) as cited in Vikoo (2003) number to fifteen. These include Observation, Classification, Communication, Comparison, Measurement, Use of Numbers, Inference, Prediction, Recognition and use of Spatial Relations, Interpretation of Data, Defining Operations, Formulation of Hypotheses, Control of Variables, Design of Experiments and use of Models. Any scientific process may adopt any of these skills depending on the type of investigation. Individualised instruction is a type of teaching – learning process in which the teacher gives consideration to the individual learner through mastery, using the appropriate science skills.

 In this strategy, there is a cleared definition of what the students will be expected to learn and assistance given to them whenever they express need for it .In Individualised instruction, the teacher needs to define what level of mastery or standard of student’s performance to be attained in pursuing the objectives. The teacher needs to employ the science process skill relevant to the topic under discussion to teach all the people in the group. The teacher is to evaluate the student after teaching the units and match class performance with the mastery level already set (Diagnostic-progress test for each unit).The teacher is to re-teach the content units, if the mastery level for the class was not attained after the diagnostic test. For example, in the guided independent study, learners at any grade level in any subject area are permitted to work at their pace under the guidance of a teacher. This method of instruction facilitates teaching behaviours that lead to improved students achievement. In individualised instruction, students are in teaching – learning process.

According to Igbal (2011) students involvement indicates how actively involved students are participating in the lesson while it take place. It is what the student does that he learns, not necessarily what the teacher does. In individualised instruction, instructional materials are arranged in a series of successive frames that lead the learner from a body of know concept to unknown, from simple to complex concept within the same area. It involves an individualized sequence of learning governed by placement test thereby allowing students to proceed at their own pace. It is evident that the use of instructional strategies involves students learning specific contents and the way in which students receive and process this information will be crucial to learning.

Inquiry teaching method is a method of teaching where the learner is seeking to discover and create answers to recognized problems through procedure of making a diligent search, sometimes with minimum guidance from the teacher (Cheval & Hart, 2005). The use of science process skills is based on scientific inquiry and teaching science by inquiry involves teaching student’s science process skills, critical thinking, scientific reasoning skills by scientist (Udoh, 2012). Inquiry teaching method is also a term used in science teaching that refers to a way of questioning, seeking knowledge, information or finding out about phenomena. It involves investigating data and arriving at a conclusion (Sola & Ojo, 2007). In Inquiry method, students learn not only concept but also self-direction, responsibility and social communication. It also permits students to assimilate and accommodate information. It is the way people learn when they are left alone.

Cheval and Hart (2005) classify inquiry teaching method into three (3) classes, namely structured inquiry, guided inquiry and open inquiry. All these types of inquiry can be useful to students to learn science when taught appropriately. Structured inquiry is the most teacher-centred of the three types of inquiry. This type of inquiry is commonly seen in science classrooms in the form of laboratory exercises. The teacher provides fairly structured procedures for the inquiry activity, and students carry out the investigations. Structured inquiry could be described as the most tradition approach to inquiry (Cheval & Hart, 2005). The open inquiry on the other side is a type of inquiry which requires the least amount of teacher intervention and is student centred. Students, in this case, often work in groups and plan all phases of their investigations, while guided inquiry is commonly used when students are asked to make tools or develop a process that results in a desired outcome. For example, a science teacher gives his seventh grade middle school students material to create a rocket but no instructions for designing the rockets so that it will launch properly, fly a certain distance, and land without being disassembled. The teacher provides the problem and materials and the students develop the rocket using their own scientific process or procedure (Cheval & Hart, 2005).

       Retention is one of the variables that enhance student’s achievement in Physics. Agommuoh (2010) explained that the concept of retention is the ability to remember effectively when experience are passed across to   the learner through an appropriate instructional strategy which is capable of  arousing students’ interest. Retention is therefore a necessary factor for students to properly apply learnt concept. Retention is ability to store facts and remember things easily. This implies that if there is no proper storage structure developed in the learners, information recalling may be marred and consequently resulting to poor achievement. This structure is what Ausuble in Ogbonna (2007) referred to as cognitive structure, which was defined as all information pertaining to ones life experiences. Further on this, Ausuble noted that when students’ learn new things and relate the new ideas to what is already stored and get them organised into more complete cognitive structure, then, they are engaged in more meaningful reception learning that leads to retention This is why the teacher must be able to make learning meaningful to the student, by presenting the materials or information to be learnt in various forms. Give students the opportunity to use the information that would often enhance fast learning, to enable its storage in the memory. When this is done, the information can be easily recalled because learning is permanent as far as that idea is concerned and the students has used it in various forms.

Gender issues as a factor or variable in this study are not yet skewed to any direction. There are different finding on gender matters, some in favour of males, others in favour of females and sometime no gender differences are found. In a study undertaken by Inyang and Josiah (2016) on perceived difficulty of Physics concepts in secondary schools, it was found out that male student achieved significantly higher than their female counterparts. However it was discovered that male students out performed their female counterparts in difficult concrete concepts in Physics. The researchers attributed their difference to Physics –related subject and general lack of interest in science. Agommunoh and Nzewi (2015) in their study on the effect of videotaped instruction and achievement found out that male students perform better in physics than female counterparts. Other studies, such as that of Ojediran, Oludipe and Ehindero (2014) showed that female students achieve higher than their male counterparts in Physics.

Ojebisi & Isola (2011), in an investigation on method of teaching physics in secondary schools opined that the regular (lecture) method which requires the students to listen with attention as the facts are delivered by the teacher was mostly used; the use of this method does not allow for adequate participation of the learners in the class and this can adversely affect their achievement. One way of getting students to participate actively in learning Physics may be through individualised instruction and enquiry method. This study therefore will investigate the effect of individualised instruction and enquiry method on students’ achievement and retention in physics.


1.2 Statement of Problem

There is generally acknowledged poor performance of students in physics at the senior secondary school level. This is evident in the generally low grades obtained by students in public examinations such as in WAEC chief examiner’s report of 2015, 2016, 2017 and 2018. These reports suggested that failure in concept of machines could be attributed to teaching and learning method employed by the Physics teacher. The implication is that, there may be no proper and sound teaching of Physics concepts at secondary school level. This is capable of affecting students understanding of Physics concepts and principles.

Current studies on how students learn Physics and other science subjects revealed new ideas and instructional approaches for the teaching of Physics. These studies indicated that one of the ways of seeking solution to the problem of Physics failure is by comparing methods so as to identify the ones that are more suitable for solving different problems in Physics and aids student understanding of the concepts and principle. Based on this, this research study seeks to find out that the teaching of Physics concepts in senior secondary schools could adopt Individualised instruction and Inquiry methods rather than the conventional approach.

Researchers are of the opinion that the ability to remember take place more effectively when experiences are passed across to the learner through an appropriate instructional strategy. The implication is that information recalling may be marred and might result to poor achievement, if no proper storage structures are developed in the learners. There is therefore the need to develop proper storage structure in the learner through an appropriate instructional strategy. Would the individualised instruction and inquiry methods be capable of developing such storage structure in the learners?

In view of the fact that gender issues are yet inconclusive, gender implication especially as it affects achievement and retention in Physics need more verification. The problem of this study therefore, posed as a question as what are the effects of Individualised instruction and Inquiry methods on students’ achievement and retention in Physics?


1.3.           1.3 Purpose of Study

The purpose of this study is to investigate the effects of individualised instruction and enquiry methods on the students’ achievement and retention in physics. Specifically, the study sought to determine:

1.      The effect of individualised instruction and inquiry methods on students’ mean achievement in physics

2.      The effect of individualised instruction and inquiry methods on students’ mean retention in physics.

3.      The effect of individualised instruction and inquiry methods on students’ mean achievement in physics based on gender.

4.      The effect of individualised instruction and inquiry methods on students’ mean retention in physics based on gender.


1.4 Significance of the Study

The individualised instruction and inquiry methods of teaching physics are useful due to the science process skills adopted in the strategy. This support Gagne as discussed in Vikoo (2003), who believes that the pre-requisite knowledge of concept and principle can be obtained only if students’ possess certain underlying capabilities which are needed to practice and understand physics and other science subjects. The skills are the foundation for scientific enquiry as well as the generalisable skills needed to learn the concepts and broad principle used in making valid inferences. They are also applicable to solving many problems and also contribute to rational thinking. Since this study is trying to explore the instructional approach that will facilitate achievement and retention in physics. It may provide a framework for considering learning processes involved in the understanding of physics. Individualised instructions and inquire methods will be useful to the following people. The curriculum developers can adopt and recommend the use of effective instructional approach that may be provided by this study. Student’s achievement and retention relative to individualize instructions and enquiry methods will provide a basis for decision on whether to adopt the strategy in our educational system or not.

Considering the educational value of the individualised and enquiry methods, stakeholders in education will be stimulated on the need to review the curriculum and instruction in the direction to enable students achieve more in physics. Results from this study will ensure that physics is effectively taught and learnt in the schools.

The findings of the study will equip physics teachers with the skill and abilities possessed by student before formal instructions take place. It will also help the teacher to use probing questions to allow students to express their ideas. This will enable physics teachers to adjust their teaching style to explore the skills possessed by students in order to facilitate quick learning and promote their retentive memory. To the students the result of the study will help students to become active learners because individualised instruction and inquiry method are activity oriented and it will help the students in the organization of incoming information, build mental bridges between what was already known and what would be learnt, thereby improving students’ achievement and retention in physics and also ensure better quality physics candidates for the Senior Secondary School Certificate Examination. Again, the work will help to produce more qualified candidates for courses in science and technology in the tertiary institutions of learning, which in turn will bring a greater improvement in national wealth and development. Similarly, the findings of this study will be useful to the ministry of education/government. The findings will provide information which will create awareness to the government/ministry of education on the need for workshop, seminars, and refresher courses, conferences on the best ways to create awareness in the teachers on the strategies for the teaching and learning of physics in the Secondary Schools to improve student’s achievement and retention in physics.

 

1.5 Research Questions

The following research questions are raised to guide the study

1.                  What are the mean achievement scores of students in Physics when taught with individualised instruction and inquiry methods?

2.                  What are the mean retention scores in Physics when taught with individualised instruction and inquiry methods?

3.                  What are the mean achievement scores of male and female students in Physics when taught with individualised instruction and inquiry methods?

4.                  What are the mean retention scores of male and female students in Physics when taught with individualised instruction and inquiry methods?


1.6 Hypotheses

The following null hypotheses are formed to guide the study and will be tested at the 0.05 level of significance.

1.                  There is no significant difference in the mean achievement scores of students’ in Physics when taught with individualised instruction and inquiry methods.

2.                  There is no significant difference in the mean retention scores of students’ in Physics when taught with individualised instruction and inquiry methods

3.                  There is no significant difference in the mean achievement scores of male and female students’ in Physics when taught with individualised instruction and inquiry methods.

4.                  There is no significant difference in the mean retention scores of male and female students’ in Physics when taught with individualised instruction and inquiry methods.


1.7 Scope of the Study

The study will focus on effect of individualised instruction and inquiry method on student’s achievement and retention in physics. The study will be restricted to topics in Machine. The choice of the topics in Machine was based on the fact that not much study had been conducted in this area. Moreover, machine is one of the topics in Physics that students find it difficult to answer in both internal and external examination as revealed in chief examiners’ reports and internal results of schools within the research area of the study. Specifically, the study will be delimited to only senior secondary class two (SSII) students in Ikot Ekpene Education zone in Akwa Ibom State. SSII students will be used because they are most likely to devote attention to the study compared to the SSIII students who are preparing for their senior secondary school certificate examination (SSCE). Moreover, SS II physics students will be used because the topics machine is within the SS II physics curriculum.

 

Click “DOWNLOAD NOW” below to get the complete Projects

FOR QUICK HELP CHAT WITH US NOW!

+(234) 0814 780 1594

Buyers has the right to create dispute within seven (7) days of purchase for 100% refund request when you experience issue with the file received. 

Dispute can only be created when you receive a corrupt file, a wrong file or irregularities in the table of contents and content of the file you received. 

ProjectShelve.com shall either provide the appropriate file within 48hrs or send refund excluding your bank transaction charges. Term and Conditions are applied.

Buyers are expected to confirm that the material you are paying for is available on our website ProjectShelve.com and you have selected the right material, you have also gone through the preliminary pages and it interests you before payment. DO NOT MAKE BANK PAYMENT IF YOUR TOPIC IS NOT ON THE WEBSITE.

In case of payment for a material not available on ProjectShelve.com, the management of ProjectShelve.com has the right to keep your money until you send a topic that is available on our website within 48 hours.

You cannot change topic after receiving material of the topic you ordered and paid for.

Ratings & Reviews

0.0

No Review Found.


To Review


To Comment