ABSTRACT
This research work, investigation
welfare packages available to the employees of the Nigeria railway corporation,
Enugu and effects on their performance. To conduct the study, a well structured
questionnaire validated by three experts in secretarial studies at the Federal
Polytechnic Oko and Osisatech polytechnic Enugu. About 298 questionnaire were
distributed to correspondents. The completed questionnaires were presented in
the table and analysis using percentage scores. A sample of 230 was drawn from
the population of 296 using stratified random sampling.
From the analysis of the data
collected, it was found that employees in Nigeria railway corporation are not
adequately motivated and the welfare packages available to them are very few
and such that will not motivate the employees to higher productivity.
Some recommendations were made to the
organization on how employees will be motivated better to bring maximum
productivity. Management should hence forth make the employees benefits in the
organization a permanent reward. Employees should be involved in decision
making, bonus and in service training should be given as well.
TABLE OF CONTENT
Title
page
Approval
page
Dedication
Acknowledgement
Abstract
List
of tables.
Table
of content
CHAPTER ONE
INTRODUCTION
1.1
Background of
the study.
1.2
Statement of
the problem
1.3
Purpose of the
study
1.4
Significance of
the study
1.5
Delimitation of
the study
1.6
Assumption of
the study
1.7
Research
questions
1.8
Definitions of
terms.
CHAPTER TWO
REVIEW
OF RELATED LITERATURE
2.1
General
2.2
Concept of employees
welfare programme
2.3
Types of
employee welfare programme
2.4
Employees
welfare scheme and the real economic situation
2.5
Employees
benefit as motivator
2.6
Employee
benefits and the employee needs
2.7
Summary of
literature review
CHAPTER THREE
RESEARCH
METHODOLOGY
3.1
Design of the
study
3.2
Area of the
study
3.3
Population
3.4
Sample and
sampling technology
3.5
Instrument for
data collection
3.6
Method of
administering and collection of data
3.7
Method of
validating and reliability of the research instrument.
CHAPTER FOUR
DATA
PRESENTATION AND ANALYSIS
CHAPTER FIVE
DISCUSSION
OF FINDINGS, SUMMARY OF FINDING, CONCLUSION AND RECOMMENDATIONS
5.1
Discussion of
findings
5.2
Summary of
findings
5.3
Conclusion
5.4
Recommendations
5.5
Suggestion for
further study
5.6
Limitation.
References
Appendix
1(i)
Appendix
2 (ii)
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Benefits and services represent a
tangible gain to employees in form of monetary or non-monetary rewards. As the
years rolls by, diverse firings benefits continue to be introduced. Ubeku
(1985) noted that fringe benefits have grown in the country today as a result
of the economic situation while others have grown either as a result of pressure from trade
unions or from sheer invitations. He further noted that once a benefit has been
given to an employee, it would be difficult to remove.
Nwachukwu (1984) in related study,
pointed out that Nigerian employers offer many types of incentive which are
competitive and attractive in nature. Flippo (1971) listed some of the most
frequent cited advantages of offering employees services which include
effective recruitment, improved morale loyalty and good public relations.
This study, however examined the
importance of employee welfare service in the Nigeria railway corporation,
Enugu. The welfare programme have helped to enhance productivity in the
organization. This study is also aimed at finding out whether or not there is
positive relationship between incentive to workers and their productivity
especially as it applies to the Nigeria railway corporation Enugu.
Earlier researches on employees
motivation have revealed that employees have the greatest tendencies to respond
to incentives in a most positive manner. The case with Nigeria railway
corporation may not be different, but it is freer that the present down turn in
business of the corporation may be attributed to issues connecting motivation
of employees. During the colonial era, rail transport has been a right means
for movement in the country. This research was motivated by the fat that
presently Rail transport is no longer promising. The reason is not known but
looking at the rail business in Enugu metropolis, one will say that it is not
promising. Hence the need to determine the extent of employee motivation in the
corporation in other to find out the causes foir the down turn in their
business.
1.2 STATEMENT OF THE PROBLEM
The assumption that civil and public
servants in Nigeria are adequately motivated seems to be far from the truth.
This is because those offices often embark on industrial strike. Most often the
causes of such industrial unrest are genuine especially where they are adjusted
to infringe on the rights and privileges of employees.
In paratatals also industrial crises
seems to be much more on the increase than in the other sectors. Frankly of the
national economy, Nigeria Railway Corporation has had her own faire share of
the National Industrial Crises. Some times, these crises are stretched and some
other times, it is usually brief. The labor situation in Nigeria Railway
corporation has not been thoroughly investigated. In the same vein, it is
difficult to determine the type of welfare packages provided by the Nigeria
Railway corporation to their present employees.
Most disturbing is that it has also
not been known whether these packages are enough to motivate the employees to
higher productivity or not. Hence this research work determined welfare
packages provided by Nigeria railway corporation Enugu to their employees and
whether such packages are capable of motivating their employees to higher
productivity.
1.3 PURPOSE OF THE STUDY
This study is to find out welfare
packages available to the employees of the Nigeria railway corporation.
Specifically the study is to
1. Find out employees welfare packages available in the
Nigeria railway corporation Enugu
2. Find out if the employees are happy with the
packages provided by the Nigeria railway corporation.
3. Find out if such packages have helped to increase
the efficiency and affectivity of these employee.
4. Find if the Nigeria railway corporation entertains
any problem in offering those packages
5. Make recommendations on how employees welfare
packages should be controlled and administered.
1.4 SIGNIFICANCE OF THE STUDY
This study about welfare packages
available to the employees. Nigeria railway corporation Enugu will go at lent
at determining the type of welfare packages that can motivate employees to
greater productivity in an industrial setting. Frankly, it will be unreasonable
to assume that employees will continue to find satisfaction in their job, if
they are not properly motivated
However, the findings of this study
shall be useful to parastatals and corporations in Enugu state, to find ways
through which they can motivate their employees. The findings of this study
shall also be useful to those holding administrative positions in business
organizations to determine the way they should better motivate their workers
for greater industrial productivity.
Finally, the study will be useful to
educational institution where management courses are offered to determine
appropriate ways through which employees could be motivated.
1.5 DELIMITATION OF THE STUDY
This study only determined welfare
packages available to the employees of the Nigeria railway corporation and the
effect on their performances,.
1.6 ASSUMPTION OF THE STUDY
The following assumption where made to
the study
i.
Nigeria railway
corporation provides welfare packages to their employees
ii.
If the welfare
packages are capable of motivating the workers, it will result to increase in
productivities on the part of such employees.
iii.
Where these
welfare packages are poor and not capable of motivating workers, their
productivity will be low.
1.7 RESEARCH QUESTIONS
The
following research questions were formulated to guide the study
i.
What are the
welfare packages available to the employee of the Nigeria Railway corporation
Enugu
ii.
Are the
employees happy with welfare packages provided to them.
iii.
How far have
those packages helped to increase the productivity of these employees.
iv.
What problem do
Nigeria railway corporation encounter in maintaining welfare packages with
their employees.
v.
What
recommendations are necessary for maintaining employee incentives in Nigeria
railway corporation.
1.8 DEFINITION OF SALIENT TERMS
The following terms are explained in
these manner they are used in this project are explained in the content they
are used.
EMPLOYEES:
The oxford advanced dictionary of current English defines employee as a person
paid for wages. Employee are used in this project to mean people whose services
are engaged in an organization for commensurate pay, especially done in form of
salaries.
WELFARE
PRPGRAMME: The oxford advanced dictionary to current English define welfare
programme is an organized effort to improve the welfare of those who need help,
it is also used in this work, to mean a programme introduced to motivate
workers and enhance their morale and bring fort good productivity.
NIGERIA
RAILWAY CORPORATION: This is a corporation of company that is in charge of
railway lines in Nigeria.
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