This study identified relevant role and performance effectiveness
of professional secretaries in selected Government parastatal in Enugu metropolis.
The study looked of issues like
professional performance, rewards, training and other they experience in the
course professional hazardous of their activities.
Questionnaires were used in collecting data which were analyzed using percentage formular.
findings showed that professional secretaries engage themselves in Regular
reading of professional journals, organized Seminar / workshop and / org training do in prove
the secretaries are not satisfied with the type of professional performance
activities they engage in because of lack of encouragement by the management
professional secretaries should be encouraged by all means to the management of
their various organization to put in their best and take the organization as
TABLE OF CONTENT
Background of study
Statement of problem
Purpose of study ‘
Significance of the study
Definition of terms
Review of Literature
What is a professional
Appraisal of the definition
Definition of a secretary
The role of secretaries in government parastatal in Enugu metropolis
The relationship between the secretary and Executive
Duties and Business attributes of a secretary.
Formal Education and Training
List of professional Development Activities.
design of study
Area of study
Population of the study
Sample and sampling
for data collection.
Administration of questionnaire
Validation of the instrument
Method of data collection
Method of data Analysis
Data presentation and results
Discussion of findings
SUMMARY implication and recommendations
Summary of findings
Suggestion for further studies
Limitation of the study
OF THE STUDY
world it is known that professions have remarkable features that
differentiation them from other professions depending on the effectiveness of
layman’s idea about a profession is the nature of the job carried out by the
members of the profession and its importance to the society. This is the reason
it is mostly agreed that medicine and law are the only professions existing
before the advent of the industrial revolution.
past, secretarial profession was not regarded medicine and law irrespective of
the indispensability of its service to the survival and growth of any
profession requires expertise training education and moral conduct. The
position of secretaries then was not something to write home about, in a
research carried out by carr-saunders (1964) confirmed the deteriorating social
position of secretaries at that period when the issue of whether or not
secretaries deserve the more honour to be consulted when matters affecting the
conditions of their services are made. Secretaries were then regarded by people
as more servant”.
profession was the product of commercial school with in that period, those who
attended commercial schools, were regarded as secretaries but in actual sense
they ware typists.
curriculum used in training of secretaries at the advent of industrial
revolution changed to new techniques and equipment. Carr- Saunders (1964) also
stated that the rise of the secretarial
profession took place almost in our own time and may be traced down to profound
changes which have come over the educational world.
profession in Nigeria
today is distinguished as one of the profession that exist as a result of its
immense contributions to commercial social and political growth of any nation.
It is generally conceived as an
instrument for achieving national growth, more so now that there is urhant need
main reason for this research is to clearly examine and determine those vital
effectiveness that secretaries under toot
to ensure continued professional growth witnessed through the efficiency
of their continued service to mankind. The excellent performance of secretaries
in their fields. Are most needed now that Nigeria has gone computerized like
the European countries.
and Ministries require the services of competent personnel like the secretaries
to help them achieve their organizational goals. As a result the image of secretaries is coming to receive a great
credit in this are and has helped the Nigerian youth to pick interest in
secretarial course which labour market. The efficiency and proficiency of these
secretaries depend extensively on the quality of grooming they received from
their various schools and instillation of higher leaning
institution of higher learning are determined towards producing adequate manpower capable of undert5aking
secretarial jobs in today’s ministering these secretaries who make organization objective releasable
must have to carry out some personal activities meant for and therefore result in the perfection of their performance
now is what impede the professional growth of the secretarial profession are
The main purposes of this study are:
1 To find out the
type of professional growth activities that secretaries engage in to improve
their professional effectiveness and efficiency.
2. To find out how often these secretaries
engage in such activities.
To find out who organization and finances these
Determine whether these secretaries within the
vicinity of the study are satisfied with the professional growth activities
which they had at one time or the other engaged.
Determine alternative suggestions about appropriate
development of these secretaries.
OF THE STUDY
of the study will help to expose the secretaries and to the type of performance
that they would engage in for their professional development. It will be of
great help to selected government parastatal particularly in Enugu Metropolis
to determine the type of professional development activities they would engage
their secretaries in.
will help carry out research studies on related topics.
What type of professional growth activities performance effectiveness
do secretaries engage in ?
How often do you engage in professional performance
Who organizes and finance these activities?
How does these professional performance affect your
What problem do secretaries encounter from engaging in
professional growth effectiveness?
OF TERMS PROBLEM
This is a
difficult perplexing matter or question raised for an inquiry or consideration.
This is a type of higher grade, non- manual
occupation with both subjectivity and objectivity recognized occupational
status possessing a well defined area of study or concern, and providing a
definite service after attending advance training and education.
can be defined as behaviour, activities, aims or qualities that characterize a
Things to be done
to any chief executive of government parietals in Enugu Metropolis that help
the higher institutions of learning to offers secretarial subjects to students
of varying abilities, interests and aims.
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