ABSTRACT
This research study was based
on the relevant of corporate social responsibility (CSR) on organizational performance.
The research work concentrated on the background of the study, which showed
that there was a need for an economic of responsibility embedded in the
business ethics of corporation which restrains individuals and organization
from destructive activities on humanity and help redress societal problems, and
the objective of the study which was to determine the impact of public social responsibility
on organizational performance as well as
determine the extent to which CSR
promote social and economic development in communities. More so, it considers
the concept of corporate social responsibility and it benefits to the
organization, community and government.
The
survey research design and simple random sampling techniques was used and data
collected were derived from questionnaires designed and administered on a
sample of eighty three (83) management and staff of first bank of Nigeria plc,
which were analyzed using simple percentage and chi-square. The test revealed
that corporate social responsibility has
a significant impact on organization performance.
In
conclusion, the relevant of corporate social responsibility on organizational
performance is positive. From the presentation and analysis of data, it was
established by the respondents that First Bank of Nigeria Plc has always
attached importance to corporate social responsibility and at the same time its
managements and staff has adhered strictly to guidelines.
Therefore
it is recommended that:
·
Conduct regular meetings to discuss how to handle ethical issues
and improve business and social responsibility in the community. By including
diverse interests and perspectives, organizations tend to make effective
decisions. Assign roles and responsibilities to specific individuals. This
makes them accountable for putting ideas into practice. In this way,
corporations contribute to society by both maximizing profit and contributing
to social programs, such as donating time and money to charitable
organizations.
TABLE
OF CONTENT
PAGES
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi – viii
CHAPTER
ONE
INTRODUCTION
1.1 Background
of the study 1
– 2
1.2 Statement
of problems 2
1.3
Research questions 3
1.4
Purpose of study 3 – 4
1.5 Significance
of the study 4
1.6
Research hypothesis 4
1.7 Scope
of study 5
1.8
Limitations of study 5
1.9 Definition of terms 5
References 6
CHAPTER TWO
LITERATURE
REVIEW
2.1
Definition of corporate social responsibility 7
2.2 Why
do corporation have responsibilities 8
2.3 Types of responsibilities 9
- 10
2.4
Approaches to corporate social responsibility 10 - 12
2.5 Model of corporate social responsibility 13 – 14
2.6
Areas of discharge of social responsibility 14
– 15
2.7 Problems of neglect of corporate social
responsibility 15 – 16
2.8 Benefits of corporate social responsibility 16 – 17
2.9
Corporate social responsibility discharge by first bank
of Nigeria plc 18
– 22
2.10 social responsibilities and environment 23
2.11 Corporate
social audit 24
– 16
2.12 Procedures when conducting a social audit 16 – 17
2.13 Social and
environmental accounting issues 27
–29
2.14 Environment management accounting and
environmental
cost accounting 29
- 30
2.15 Social accounting 30
– 31
2.16 . Developments in social and environmental
framework 31 – 32
2.17 Minimizing the threats to social costs and
liabilities 32 – 33
2.18 Social and
environmental failures 33
– 34
2.19 Investigative reports and
professionalism 34 – 35
2.20 Learning with and managing
professional responsibilities through
case studies 35
– 36
Reference 37
- 38
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction 39
3.2
Research design 39
- 40
3.3 Population
of the study 40
3.4
Sample and sampling technique 40
3.5
Method of data collection 41
3.6
Research instrument 42
3.7
Validity of the instrument 42
3.8 Reliability
of Research instrument 43
3.9 Procedures
for the analysis of data 43
– 44
Reference
45
CHAPTER
FOUR
DATA
PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Introduction 46
4.2 Data collection
and presentation 46
- 52
4.3
Interpretation of data analysis 52
– 54
4.4
Testing of hypotheses 55
– 56
4.5 Interpretation of result 57
References 58
CHAPTER FIVE
SUMMARY,
RECOMMENDATIONS AND CONCLUSION
5.1
Summary 59
– 61
5.2
Conclusion 61
– 62
5.3 Recommendations 62
– 63
5.4
Recommendation for future research 63
Bibliography 64
– 66
CHAPTER ONE
1.1
INTRODUCTION
Corporate
social responsibility which is also known as corporate citizenship. Corporate
responsibility or corporate social performance is a form of corporate self –
regulation which is integrated into a business model
Corporate
social responsibility trends to operate as built-in, self-regulating mechanisms
under which a business will monitor and ensure it compliance with law,
international norms and ethical prescription. A business or company assumes
responsibility for the impact of activities on the environment, employees,
consumer communities and other members of the public. In addition, a business
has to proactively promote the interest of the public through voluntarily
avoiding activities which are harmful, regardless of legality.
Furthermore,
business exercises extensive influence on our social and economic life styles.
As social institution it is responsible to deliver a standard of living and
maximizes life quality. Today, life quality means not only quality and quantity
of consumer goods and services but also enriched quality of the life in the
society and the environment.
There
is also the demand for the social responsiveness of corporate organization,
which means the ability and preparedness of the organization to relate they
plan and policies to the social environment in mutually beneficial ways to eth
organization and the society.
Business
are expected to behave in socially beneficial ways particularly in relation to
the physical environment, product, quality, of employee’s working life and
removal of unfair discrimination in living and firing staff.
1.2
STATEMENT
OF THE PROBLEM
This
research work is carried out to understand the relevant of corporate social
responsibility on organization performance; the problem that triggered this
study includes:
Inadequate
enlightenment on the need for and purpose of corporate social responsibility on
organization performance.
1.3
RESEARCH
QUESTIONS
1. Of
what importance is corporate social responsibility
2. What
are the statutory duties of management in relation to corporate social
responsibility?
3. Does a
corporate organization activity have impact on communities, the environment and
society as a whole?
4. Does
corporate social responsibility help corporate organization to succeed?
5. Does
corporate social responsibility increase profit?
6. Does
corporate organization have to be force to be socially responsible?
1.4
PURPOSE OF THE STUDY
1. To
identify the factors that weakens the corporate social responsibility of an
corporate organization.
2. To
find out if corporate organization has to be social responsible after paying
tax.
3. Is it
compulsory for corporate organization to be corporate socially responsible?
4. To
examine the effect of corporate social responsibility on the organization
performance.
5. To
examine critically the corporate social responsibility perform by First Bank of
Nigeria Plc.
1.5
SIGNIFICANCE
OF THE STUDY
This
study is of great importance to students, business organizations, consultants
and the entire society. It will educate the in management of First Bank of
Nigeria plc on the importance of corporate social responsibility and it role in
achieving a better organizational image.
Furthermore,
it will establish the various ways of ensuring effectiveness of corporate
social responsibility.
1.6 RESEARCH HYPOTHESIS
Ho: Corporate social
responsibility does not have a significant impact on organization performance.
Hi: Corporate social
responsibilities have a significant impact on organization performance.
1.7 SCOPE
OF THE STUDY
The
scope of study is limited to the case study, though the result will be generalized. The questionnaire will be
administered to the members of staff of
First Bank of Nigerian Plc.
1.8 LIMITATIONS OF THE STUDY
The
availability of fund and time is very limited in carrying out this research
work to a standard that will put a final pay on the issue.
Just
to mention, that in this country of ours money companies are reluctant to divulge information about their for the fear
of intrusion, insecurity and the unhealthy competition they may pace.
1.9 DEFINITION OF TERM
Responsibility: The
state, pact or position of being
accountable to somebody or for something.
Norms: standard pattern of
behaviour
Environment: We
means activities outside business firm which hinder or facilitate the
achievement of the objective of such a business venture.
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