THE IMPACT OF CATTLE RUSTLING AND BANDITRY ON LIVELIHOODS OF PASTORAL COMMUNITIES IN KATSINA STATE, NIGERIA

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ABSTRACT

Agriculture is the major component of the rural economy in Katsina State. Livestock production is a major component of agricultural activities practised there and is a source of income and a form of security for farmers. Increasing attacks by cattle rustlers have disrupted the stability that had been enjoyed by pastoralists in rural communities within the State. This study, primarily seeks to critically investigate the Impact of cattle rustling and banditry on the livelihoods of pastoral communities in Katsina State. These issues are especially timely, as banditry and herder/farmer conflicts are more frequent, intense, and consequential than ever before. For this study, the respondents that were selected for in-depth study and empirical illustrations includes: the chairman of Miyetti Allah Cattle Breeders Association (MACBAN) in the state and some elders in the Seven affected LGA in the State. There is growing skepticism over the cruelty in the military approach embarked upon by the current administration in combating cattle rustling, which seems analogous to the intervention used in combating Boko Haram insurgency in the past administration in Nigeria. Therefore, the time is ripe for the government to generate participatory policies whereby consultations should take center stage in finding solutions to cattle rustling and Banditry in the country.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TABLE OF CONTENTS

 

CHAPTER ONE: INTRODUCTION

 

1.1  Background to the Study

1.2  Statement of the Research Problem

1.3  Aims and Objectives

1.4  Justification

1.5  Scope and Limitations

1.6  Conceptual Clarification

1.7  Methodology

1.8  Conclusion

1.9  Notes

 

CHAPTER TWO: LITERATURE REVIEW

2.1  Introduction

2.2  Review of Related Literatures

2.2.1Theoretical framework: Conflict theory

2.3  Conclusion

2.4  Notes

CHAPTER THREE: PASTORAL COMMUNITIES AND LIVELIHOODS IN KASTINA STATE

3.1  Introduction

3.2  Geographical Location of Katsina State

3.3  Background to Pastoral Communities in Katsina State

3.4  Pastoralism and Economy of Katsina State

3.5  Milking Maids and Economy of Katsina State

3.6  Conclusion

3.7  Notes

 

 

 

 

 

CHAPTER FOUR: CATTLE RUSTLING AND RURAL BANDITRY IN KATSINA STATE

4.1 Introduction

4.2 Cattle Rustling and Rural Banditry in Katsina State

4.3 Factors Contributing to Cattle Rustling in Katsina State

4.4 Impact of Cattle Rustling and Banditry on Pastoral Livelihoods in Katsina State

4.5 Conclusion

4.6 Notes

 

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Summary

5.2 Conclusion

5.3 Recommendations

 

 

 


 

 

 

 

 

CHAPTER ONE

INTRODUCTION

 

1.1. Background

 

Many parts of Sub Saharan Africa continue to experience violent conflicts that constrain sustainable food security, livelihoods, and development in the region. These conflicts are many, complex and occur at different levels. They can be inter-ethnic, intra-ethnic, or cross border in nature. Excluding inter-state wars, conflicts in Africa mostly manifest themselves as pastoralist conflicts (cattle raiding or rustling, violent disputes at watering points, etc.), highway banditry, abductions, generalized insecurity and other crimes.1Pastoralists reside in over 21 countries across the African continent. Many of these communities are affected by conflicts, with associated potential impacts on their livelihoods.

 

Livestock rearing is one of the major components of agricultural activities performed by more than two thirds of the worlds rural populace due to its benefit as a pathway out of poverty.2 Households may sell their livestock and use the proceeds to build or extend their dwellings or acquire capital equipment for farming purposes. Cattle can be perceived as capital assets that provide a form of insurance to poor households that, for various reasons, do not have adequate access to formal financial services.3 Hence, cattle possession plays multiple social, economic and religious roles in pastoral livelihoods, such as providing a regular source of food in the form of milk, meat and blood for household members, cash income to pay for cereals, education, health care and other services. In pastoral communities, Cattle is also essential for payment of dowry, compensation of injured parties during raids, symbol of prosperity and prestige, store of wealth and security against drought, disease and other calamities.

 

Traditionally, cattle rustling have been driven by criminal intent to expropriate cattle for meat or sale. In the past, rustlers invaded pastoralist communities with arrows and spears, but the practice has now evolved into a pattern of organised crime with immense criminal sophistication, and rustlers have succeeded in building vast networks that cut across different nationalities.4 Cattle theft has been considered to be an unconventional means of primitive accumulation of herds in the contexts of subsistence and commercial pastoralism.5 The incidence of stolen cattle is exacerbated by the great importance attached to cattle in some rural communities and has escalated due to deficiencies of traditional forms of identification to aid in tracking and tracing stolen livestock.6 Cattle rustling is a perennial problem that now disturbs the Nigerian economy. The issue is more alarming in northern rural areas, where cattle’s rearing is a major occupation, and the problem has been complicated by the rising incidence of farmer-herder conflicts.7 Recently, the wave of cattle rustling in Nigeria has taken the form of massive village raids, whereby herding communities are attacked and stolen items go beyond mere livestock. This pattern of attack has recurred throughout the north-central, north-east and north-west geopolitical zones. However, the incidence is most pronounced in the Bauchi, Plateau, Nasarawa, Benue, Zamfara, Kaduna and Katsina States.

 

The vast majority of the rural populace in Katsina State primarily engages in agricultural production for subsistence and commercial purposes. Livestock production appears to be second to farming in the ranks of agricultural activities pursued in the State, and the common species of livestock reared include cattle, sheep, goats and poultry. In the last decade, the relative normality and stability enjoyed by cattle production in Nigeria was interrupted by a vicious cycle of cattle rustling, which has led to a drastic decline in pastoralist income levels.8

 

In Katsina State, pastoral communities have involved in conflicts. In the broadest sense, conflict can be defined here forceful interaction as a result of opposing views. As pastoralism revolves around livestock, the conflicts are predominantly about cattle and its related productive assets - water, land and pasture. These resources closely tie conflicts to the violent theft of cattle, referred to as rustling, which are both a contributing factor and an articulation of conflict. On the one hand, raiding leads to distrust between communities which are a prerequisite of conflict.9 On the other hand, communities use raiding to articulate their hostility toward enemy communities.10 Traditionally, cattle raiding often involved small-scale manageable violence and theft of the best cattle or replacement of animals lost during periods of droughts or diseases.

 

Although violent conflict is one of the greatest challenges that pastoralists have to deal with, its influence on pastoral livelihoods in Kastina State has not been adequately documented. There have been studies e.g. 11 to “Build a community cattle ranch and radio frequency identification (RFID) technology as alternative methods of curtailing cattle rustling in Katsina State”, but it has hardly been possible to analyse the challenges posed by violent conflicts because of the complexity and multidimensional character of the conflicts in the State under study. This study has provided a useful case to examine in depth factors contributing to cattle rustling, issues and priorities for conflict prevention.

 

1.2 Statement of Research Problem

Pastoral communities in Katsina State have been involved in cattle rustling and banditry for some years. The problem of cattle rustling has also been compounded with other disputes that revolve around ownership of land and resources like water and pasture. Over the years, these pastoralist regions have suffered a series of droughts that have seriously threatened the viability of pastoralism as a way of life.12 These communities have suffered decades of neglect that have deprived them of the education, infrastructure and other prerequisites to the diversification of other livelihood strategies that are not overtly dependent on natural resources. Internal strife and collapse of state control in these areas have enabled the proliferation of small arms that have drastically increased the intensity and impacts of cattle rustling. The peripheries of the counties are poorly policed and provide safe havens for raiders within the state as well as neighboring countries such Niger republic.

 

Cattle rustling have also visited deep into the emotional and physical status of residents in these areas who have to live with the wounds of terror, torture and rape. The destabilization of livelihoods has also altered the interaction between people and the environment, to the detriment of the latter, and on to economic and social development of residents.13 Cattle rustling and banditry has caused social and economic disruptions and an unprecedented loss of livelihoods for poor men, women and children in the areas. Affected populations have suffered the loss of means of production, assets, and the means to convert their production to income. In addition, a large percentage of the few resources generated are taken up by the purchase of food. Whatever remains is absorbed by conflict related costs such as security and armament, medical care and education owing to the collapse of state provision of these services.14 Of particular interest is the impact of livestock rustling on food security of communities living in area. When animals are stolen, food prices skyrocket, farm and pasturelands are abandoned and communities displaced, hunger and malnutrition especially for the young and the aged becomes a reality. The Nigeria government spends a considerable amount of security and overall budgets trying to bring a semblance of order to conflict prone areas. The dilapidating effect of this budget distortion is traceable to all sectors and areas in the country. To achieve sustainable development in these areas, conflicts must be conclusively managed. It is in the light of the above background that this study sought to establish the impact of cattle rustling and banditry on the livelihoods of people living within the pastoral communities in Katsina State.

 

1.3 Aims and Objectives

The aim of this study was to assess the Impact of cattle rustling and banditry on the livelihoods of pastoral communities in Katsina State.

 

Objectives

 

       I.            To determine the factors contributing to Cattle rustling in Katsina State.

    II.            To establish the impact of cattle rustling and banditry on livelihoods of pastoralist in the affected Local Government.

 III.            To identify methods that can be employed to curtail cattle rustling and banditry in Katsina State.

 

1.4 Justification of Study

While consensus exists that cattle rustling as a form of conflict has severe and adverse effects on pastoralists and rural communities, there is a dearth of accurate documentation of the extent and precise nature of these effects, and the causes behind them. The extent of damage to livelihoods, the environment, people and entire country demand that these dynamics be properly understood and documented, as the basis for comprehensive and sustainable solutions to violent conflict in Nigeria. Cattle rustling and banditry is a major issue of concern among pastoralist communities. The increased attraction of national resources to this issue indicates that it is a priority area in government and will be important for the government. The results of this study will provide information, alerts, caution and given advice to civil society, the government and non-governmental organisation working in Katsina State in order to take  necessary precautions to ensure that the problem of cattle rustling and banditry is effectively resolved in the affected communities.

 

1.5 Scope and Limitations

This scope of this study is limited to the impact of cattle rustling and banditry on the livelihoods of pastoralist communities in Katsina State alone; hence the findings are not generalized to other neighbouring State or Country. The study was limited to identifying causes and extent of cattle rustling and banditry, examining the impact of rustling and methods that can be employed to curtail cattle rustling and banditry in Katsina State. However, to place the study topic within the wider context and also shed more light to the topic of cattle rustling, information from other pastoralist communities especially within the northern region of Nigeria and some African countries was elicited in the literature review. The recommendations from the study will be used to offer resolutions of the conflict in Katsina State as well as bringing further insight on the social, economic and cultural effects of cattle rustling on livelihoods of the communities living in this area. Insecurity in the area was also a hindrance factor to data collection in this study. The methodology employed exposed the researcher at risk of encountering hostile cattle rustlers in the course of the study. There are bandits in the region who attack cars and travelers in pursuit of any valuable possessions. Hence, their hostility stood as a risk to the study.

 

1.6 Conceptual Clarification

Cattle rustling and banditry are threatening the existence of pastoral communities in Katsina State. This may be caused by a number of factors. With the growth of cattle herds and rise in human population, land resources especially fodder, water and necessary space for husbandry practice are becoming increasingly scarce, leading to intense competition and conflicts.

But, in recent times, banditry has emerged as another important problem. Cattle rustling involve the use of arms to steal households' entire livestock possession, thereby threatening the very existence of the affected households and communities. Conflicts and banditry are closely inter-linked as they are all forms of social insecurity, characterised by weaknesses in the institutional capacity of the State to address the problems of insecurity, joblessness and acute poverty. While conflicts could trigger and cause cattle rustling, incidences of cattle rustling could also trigger and cause violent conflicts between pastoral and farming communities.

 

The conceptual diagram shows the relationship between causes of cattle rustling/banditry and effects on pastoralist livelihoods.15 In summary, the strongest causes of raiding in Katsina State are drought, poverty, payment of dowry, accumulation of wealth. Some key informants linked these causes to commercialization trends of raiding and political incitement. However, the main effects of conflicts on the pastoralist livelihoods include loss of human lives and injuries, loss of animals, closure of schools and markets, insecurity and distrust among community members.

 

 

1.7 Research Methodology

This is descriptive research. This allowed the researchers to develop the format for data collection from various locations in order to analyse the research objectives. Data was collected from six Local Governments in Katsina State where Cattle thefts mainly occur. The affected LGAs are Sabuwa, Dandume, Danmusa, Safana, Batsari, Faskari and Kankara. Purposive sampling technique was adopted to draw out samples from the communities within the selected LGAs. A guide on the research subject matter was developed to guide researchers in framing their questions during interactions with potential informants. The researcher personally visited these locations to collect data. The informants interviewed included farmers, herders, village heads/chiefs and security agents. The information gathered was analysed qualitatively, generating answers to the research objectives.

 

In each of the settlements, community leaders were approached to assist in mobilising respondents, and in assigning a community representative who assisted the researcher in reaching out to individual respondents in their homesteads. Interviews were conducted face to face, and with the discussions held in the Hausa Language, but they were recorded in the interview schedule in English.

 

Data generated from the survey was complemented by extensive desk or literature review on the topics of cattle rustling and rural banditry. The review provided understanding of the global and domestic dynamics of the problem based on existing research knowledge, and from policy oriented conferences and workshops. Media tracking and records of cattle rustling and banditry provided further sources of information. The main limitation of the research methodology lies in the time constraints and the inability of researchers to employ qualitative sources such as focus group discussions and Key Informants Interview (KIs) that would have further enriched findings.

 

The significance of morals in research cannot be overstressed; data assemblage is focused around the expertise of researcher and this consists of the capability to make inquiries, handle issues being tended to and recognize individual inclination.16 Potential particular inclination recognized was about the contextualization of the research. However, subjecting the research to guidance by senior lecturer coupled with the author’s resoluteness to stay exceptionally objective helped to overcome this. As a process of disposing the problem of plagiarism, all the data utilized was legitimately recognised.

 

 

1.8 Conclusion

This chapter has stated the background, research problem, aims and objectives, justification of study, scope and limitations of study, conceptual clarification and methodology of research. The research which is aimed at assessing the impact of cattle rustling and banditry on livelihoods of pastoral communities in Katsina State is a descriptive research which was carried out through a primary and secondary source. Interviews were carried out in the affected communities to accomplish the objectives of the research work which was complemented by extensive desk study. The conceptual clarification as stated by the researcher which shows the relationship between the causes of cattle rustling/banditry and effects on pastoralist livelihoods, gave a clear picture on the causes of cattle rustling in Katsina State.

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    ABSTRACT This study analyzed the effects of labour turnover on productivity in Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba, Nigeria. Specifically, the study determined the effect of workers retention (pay and allowance) on quantity of sales in Nigerian Bottling Company Plc and 7up Bottling Company Plc Aba; determined the effect of training of workers on profit in Nigerian Bottling Company Plc, and 7up Bottling Company Plc Aba; investigated the effect of promotion on output in Nigerian Bottling Company Plc, and 7up Bottling Company Plc, Aba; and determined the effect of skills of workers on customers satisfaction in Nigerian Bottling Company Plc, and 7up Bottling Company Plc, Aba. Primary and secondary data were used for the study. The secondary data covered between 2010 and 2019. A total of 345 respondents consisting of 190 respondents from Nigerian Bottling Company Plc and 155 respondents from 7up Bottling Company Plc were used for the study after retrieving the questionnaire. Also, a total of 345 customers consisting of 190 customers that patronizes the Nigerian Bottling Company Plc and 155 customers that patronizes the 7up Bottling Company Plc were used for the study. Data obtained were analyzed using simple regression technique and mean score. Pearson product moment correlation coefficient (r) and simple regression were used to test the various formulated hypotheses for the study. Findings shows that retention (pay and allowance) of workers has significant positive effect on quantity of sales in both Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba. Training of workers have significant positive effect on profit in both Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba. Promotion of workers have significant positive effect on output in both Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba. Skills of workers have significant positive effect on customers’ satisfaction in both Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba. The study recommends that efforts aimed at tackling labour turnover in Nigerian Bottling Company Plc and 7up Bottling Company Plc should focus more on developing the proficiency of workers through a need-identified training. Prompt promotion of workers and the use of other compensation incentives that should increase the willingness of employees to remain at work is strongly advocated. Many bottling industries such as the Nigerian Bottling Company Plc and 7up Bottling Company Plc, Aba require a formidable workforce to have a competitive edge amidst her competitors. CHAPTER 1 INTRODUCTION 1.1 BACKGROUND TO THE STUDY In today's global environment, each business must have a strong labour turnover avoidance policy in place to guarantee that the finest minds and well-experienced employees contributing to the organization's overall growth and development are kept. Employer turnover should be reduced as a result of this. This is because labour turnover is one element that may impact employee retention, organizational profit, production, and customer satisfaction with the organization's products and services in a positive or negative way. The sort of labour turnover prevention program that will encourage employees to perform well will be determined by how well it meets their needs for status, job security, and survival, as defined by Maslow's hierarchy of needs (1943 and 1954). Managerial and supervisory turnover has long been a key human relations issue, and its importance in any particular company cannot be overstated. Almost all employers of labour confront a big problem with labour turnover nowadays, all around the world (Barmase and Shukla, 2013). This is due to the fact that it creates a significant financial strain on businesses and has a negative impact on productivity. Labour turnover is a serious workplace problem that cannot be overlooked by any meaningful and target driven organisation. Organizations all around the globe must endeavor to regulate and reduce labour turnover since it has both economic and psychological implications on production. In terms of psychological consequences, labour turnover has been associated with a number of negative job attributes such as low level of job satisfaction, low esteem for promotion opportunities, mental stress on the part of management on how best to sort and replace exited experienced workers etc. As a result, when a person departs abruptly, it throws the entire organization's production strategy into disarray. This might have a significant impact on the organization's production and, as a result, its effectiveness. If the company provides a service, employee turnover may have an impact on the quality and/or quantity of service provided, especially if one person's output is the input of another (Blau, 2014). Hill and Twist (2015) define labor turnover as withdrawal behaviors that lead psychologists to believe that it is the result of unfavorable workplace attitudes affected by factors such as income, job security, recognition and appreciation, working hours, and physical conditions, among others. There are also psychological withdrawal behaviors such as a lack of creativity or putting in little effort on a work, which frequently show as laziness and an unwillingness to think and enhance creativity (Pinder, 2018). There is also an attempt to comprehend managerial turnover and determine why employees leave their jobs. Carbery, Garavan, Brien, and McDomel (2013) believe that, all other things being equal, management turnover is likely to be lower than operational turnover, which might be due to the fact that they are more devoted and have a stake in the company. Labour turnover also has the effect of impeding the attainment of larger corporate objectives since it necessitates a significant investment in training, induction, growth, and skills development to replace personnel who leave the company. Controlling labour turnover, on the other hand, is critical for businesses and must be handled well due to the impact it has on organizational productivity (Adewole, 2017). In Nigeria, the issue of labour turnover cannot be neglected by many firms operating in the country. This is because ineffective labour turnover management in any Nigerian organization would have a significant negative impact on not just that organization's performance and output, but also on the economy as a whole. For example, in the late 1980s and early 1990s, Nigeria experienced a turning point in her history when Nigerian universities lost a slew of well-trained teachers in what became known as the "Brain-drain." Perhaps the situation that occurred in our universities had an impact on some businesses, such as the Nigerian Bottling Company Plc. and the 7up Bottling Company Plc., where some of these academics serve as consultants. Terrible pay rates, a lack of advancement, a lack of sufficient training of trained and competent labour force, and a poor work environment may have all contributed to such a choice to quit a company (Adewole, 2017). This is likely to have an impact on the manufacturing line in terms of profit maximization. The situation hasn't altered much since then, and many businesses are calculating their losses (Orji, 2018). According to a Mercer report on the total financial impact of employee turnover, the cost of labour turnover is sometimes misunderstood, seen as incalculable, or disregarded as a minor expense, yet the total cost of labour turnover is considerable, accounting for 36 percent of payroll. The actual cost of employing someone to cover absentee employees is a significant but frequently ignored expense. In Nigeria bottling firm and 7up Bottling Company Plc. Aba, Nigeria, this is a typical practice in enterprises that leads to a certain level of turnover and its probable impacts on productivity. Organizational Productivity is defined as an organization's, institution's, or business's ability to achieve desired outcomes with the least amount of energy, time, money, staff, material, and so on. It is a measure of an organization's ability to meet its output targets via the use of its labour, authority strategies, machinery, equipment, and assets (Adewole, 2017). Productivity increase is crucial for organizations since delivering more goods and services to customers equates to better profitability. As productivity rises, an organization's resources may be converted into revenues, allowing it to pay stakeholders while reserving cash flows for future development and expansion. With increased productivity, an economy may create and consume more products and services for the same amount of effort. Individuals (workers and customers), company executives, and analysts all value productivity (such as policymakers and government statisticians). Labour turnover is inextricably linked to an organization's productivity and is frequently a sign of other issues confronting both the organization and its personnel. A variety of strategies have been proposed by management scholars in order to overcome high rates of labour turnover among employees and enhance employee retention. According to Ibrahim, Usman, and Bagudu (2013), employees who resigned their employment did so due to bad working circumstances that required them to execute their tasks. Poor working circumstances owing to physical factors may result in reduced productivity and general job unhappiness. Nigerian bottling firms, such as Nigerian Bottling Company (NBC) and 7up Bottling Company Plc. (7UP), are not immune to the effects of high labor turnover. The capacity of these businesses to fulfill rising demand for their goods and services is heavily reliant on the efficiency of their skilled employees, who assure optimal production, sales, and profit margins. Labour turnover, particularly among experienced employees, is a major and continuous issue that employers of labor in these organizations are concerned about. This is due to the high expense of finding a substitute for such high quality, which is sometimes difficult to come by. Most new employees are more prone to accidents since there are more breakages and they make more mistakes than experienced workers, resulting in the expense of replacing a man exceeding the recruiting projections by a significant margin (Stessin, 2011). When a company's labor turnover is a problem, management must identify the root reasons, monitor the turnover rate, calculate the cost of turnover, and solve the issue. Given the reality of unemployment and economic hardship in Nigeria, knowing the impact of labor turnover on productivity at Nigerian Bottling Company (NBC) and 7up Bottling Company Plc. is crucial. Such knowledge will aid these businesses in developing effective labor turnover prevention plans that will allow them to function sustainably and adequately satisfy consumer needs as well as corporate objectives. As a result, the purpose of this study was to examine in depth how labor turnover management affects organizational productivity of Nigerian Bottling Company (NBC) and 7up Bottling Company Plc in Aba, Nigeria. 1.2 STATEMENT OF THE PROBLEM Despite the fact that there appear to be no permanent solutions, attempts have been made to reduce the problem of labour turnover. Many individuals have left their jobs due to factors such as professional progress, more promising positions, and external incentives such as higher pay scales, promotion in other companies, and pleasant working circumstances. High labour turnover can have a negative influence on a company's production. However, because of the restricted resources available for staff recruiting, the negative impacts on firms might be extremely severe. Employees who are happy in their jobs are less likely to leave. High employee turnover is typically a sign of a longer-term issue, such as a lack of improved pay structures, training or career opportunities, or promotion, to name a few. Workers who are dissatisfied with their occupations are inclined to depart (Mobly, 2017). Mobly (2017) goes on to say that being dissatisfied with a job isn't the only reason why individuals switch jobs; it may also be because the talents and competencies they possess are in high demand. They may be enticed to leave for greater salary, perks, or career advancement opportunities. Because enterprises have little influence over what happens in other firms, they may take efforts to boost employee morale in the workplace, making people who work for them happy and productive. For companies like Nigerian Bottling Company Plc. and 7up Bottling Company Plc., employee turnover is a major issue. The high rate of labor turnover in bottling businesses, which has risen to about 15% in Nigerian Bottling Company Plc. in 2019 (NBC, 2019) and 22% in 7up Bottling Company Plc. in 2019 (NBC, 2019), is one of the issues that inspired this study (7up, 2019). It is important to remember that a high labour turnover rate reduces an organization's revenue and profitability through lowering productivity. Another issue is that labour turnover increases hiring costs and training expenses, which is especially problematic in organizations that need to replace individuals with specialized skills and a high educational level to fill complicated job responsibilities. Recruiting new employees to replace those who have left the company might be a positive start in the right direction. However, their ability to match the unique abilities necessary for complicated activities previously performed by top executives, as well as highly paid vocations, is subject to cost impacts, making their replacement extremely challenging for the organization. This is likely to have a noticeable impact on the productivity of the company. This is not to suggest that every employee who leaves a company is dissatisfied with their work. Some people will retire, leave town, or abandon their jobs due to family obligations, a desire to change careers, or even the urge to start their own business (Kiunsi,2014). In terms of labour turnover management, there is a knowledge vacuum and a point of departure for prior studies on labour turnover and organizational productivity. There is a knowledge gap in understanding the effect of worker retention (pay and allowance) on sales quantity, the effect of worker training on profit, the effect of promotion on output and effect of workers skills on customers satisfaction in Nigerian Bottling Company Plc. and 7up Bottling Company Plc. Aba. Against this backdrop, this research work investigates labour turnover management and organisational productivity of Nigerian Bottling Company Plc. and 7up Bottling Company Plc in Aba, Nigeria. 1.3 OBJECTIVES OF THE STUDY The major aim of this study is to analyze the effects of labour turnover on productivity in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba, Abia state, Nigeria. Specifically, the study sought to examine the following objectives: (1) determine the effect of workers retention (pay and allowance) on sales quantity in Nigerian Bottling Company Plc. and 7up Bottling Company Plc. Aba; (2) determine the effect of workers training on profit in Nigerian Bottling Company Plc., and 7up Bottling Company Plc. Aba; (3) investigate the effect of promotion on output in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba; (4) determine the effect of workers skills on customers’ satisfaction in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba. 1.4 RESEARCH QUESTIONS Based on the specific objectives, the following research questions were raised. 1) What effect has workers’ retention (pay and allowance) on sales quantity in Nigerian Bottling Company Plc. and 7up Bottling Company Plc. Aba? 2) What effect has workers training on profit in Nigerian Bottling Company Plc., and 7up Bottling Company Plc. Aba? 3) What effect has promotion of workers on output in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba? 4) What effect has workers skills on customers satisfaction in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba? 1.5 RESEARCH HYPOTHESES From the above research questions, the following null hypotheses were formulated to guide the study. H01: There is no significant effect of workers’ retention (pay and allowance) on sales quantity in Nigerian Bottling Company Plc. and 7up Bottling Company Plc. Aba. H02: There is no significant effect of workers training on profit in Nigerian Bottling Company Plc., and 7up Bottling Company Plc. Aba. H03: Promotion of workers does not significantly correlate with output in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba, Nigeria. H04: Workers skills have no significant effect on customers’ satisfaction in Nigerian Bottling Company Plc., and 7up Bottling Company Plc., Aba, Nigeria. 1.6 SIGNIFICANCE OF THE STUDY The significance of this study is divided into empirical and theoretical significance. Empirical significance: This research will serve as a resource for all organizational management, particularly the management and employees of Nigerian Bottling Company Plc. and 7Up Bottling Company Plc. in Aba, Nigeria, in understanding labour turnover management and organizational productivity. The research will assist both commercial and public organizations, including the government, in limiting their human resource capabilities by implementing methods to minimize labour turnover through worker retention, training, rapid promotion, and skill development. It would give important information to Nigerian businesses' management and staff on employee retention and limiting the negative influence of labour turnover on organizational productivity. Theoretical significance: This study has contributed to the current body of information on labour turnover and organizational productivity. This study will be useful to scholars and postgraduate students in the Departments of Industrial Relations and Personnel Management, Business Administration, and Entrepreneurship because it will serve as a reference material for future researchers on the effects of labour turnover on organizational productivity. It may also pique the interest of other academies in conducting more study on the reasons and constraints of labour turnover in a company. The study will also help the Nigerian public and people in other disciplines understand the impact of labour turnover on the productivity of Nigerian Bottling Company Plc. and 7Up Bottling Company Plc., Aba. 1.7 SCOPE OF THE STUDY The scope of the study is divided into unit scope, content scope, and geographical scope. Unit scope: This study is on individual level of analysis of selected bottling companies in Aba. Content scope: This study covers only labour turnover management on organizational productivity between 2010 and 2019. Geographical scope: This study covered the Nigerian Bottling Company Plc. and 7Up Bottling Company Plc., Aba, Nigeria. 1.8 LIMITATION OF THE STUDY The most significant restriction of the study is having access to the office since the setting was extremely limited for security reasons, and entry into the business was mostly by invitation. As a result, obtaining an invitation to share the questionnaire and conduct interviews was extremely difficult, and there were limits on the number of times the researcher was authorized to enter the offices where the necessary information was obtained. As a result, the researcher had to devote many months to data gathering during the research process. Furthermore, there was a constraint on the number of years of information the researcher could be given by the organisations, since the selected bottling businesses only granted the researcher access to ten (10) years of data on different labour turnover management indicators and organisational productivity. Another difficulty encountered in performing this study was the inability to express the dependent variable "productivity" as well as the independent variable "labour turnover" with appropriate indicators for each specific aim. For this study, it took the intervention of the supervisory committee to resort to quantity of sales, profit, output, and customer satisfaction as appropriate indicators of organisational productivity, as well as worker retention (pay, allowances), worker training, promotion, and worker skills as appropriate indicators of labour turnover management. Generally, eliciting the required information from the various issues of the annual reports of Nigerian Bottling Company Plc. and 7Up Bottling Company Plc., Aba were the major constraint encountered in completing the study. The researcher was put through rigorous methods of transforming existing information to fit the necessary variables for the investigation. 1.9 OPERATIONAL DEFINITION OF TERMS Labour turnover: - This is the overall change in the number of people employed in a business entity during a particular period. It takes into consideration the number of exiting personnel, new joinees and the total number of workers as listed in the payroll at the end of a given period. Productivity: - is a phenomenon, which is concerned with the utilization of resources to produce a given output, the resources could be labour materials and capital. Incentives: - Something, which encourages you to work harder, start new activities. Remuneration: - An amount of money paid to someone for work done. Promotion: - is the Vertical movement of employees in the organization to a position of higher authority. Profit: - This is the financial benefit realized when revenue generated from a given business activity or numerous business activities exceeds the expenses, cost and taxes involved in sustaining the business activity in question. It calculated as the naira difference between total revenue and total expenses Output: - This is the number of units of goods produced in a specific time period. The period could be monthly or yearly. Retention: Retention refers to employees’ abilities to not only absorb and retain training or specialized skills, but to apply the learned skills to their job. Worker/Employee retention: Refers to the ability of an organization to retain its employees Sales quantity: This is the number of units of goods sold in a specific time period. The period could be daily, weekly, monthly, quarterly, biannually or yearly. Consumer satisfaction: Consumer satisfaction is a term that measures how products or services supplied by a company meet or surpass a customers’ expectation. Customer satisfaction is important because it provides marketers and business owners with the metric that they can use to manage and improve their businesses as well as shows how productively relevant the organisation is to its business environment.   CHAPTER 2 REVIEW OF RELATED LITERATURE 2.1 CONCEPTUAL REVIEW 2.1.1 Labour turnover Labor turnover, also known as staffing turnover, is defined as the ratio of employees who leave a firm due to attrition, dism

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