ABSTRACT
This research work focuses on the
effect of inadequate human resources on the performance of government
establishment. The aim is to determine the causes of this inadequacy of human
resources, the effects of the inadequacy and what could be done to improve the
human resources of government establishment. The research is an outcome of an
intensive research.
In the cause of this research, the
researcher was able to articulate the objective of the study, statement of the
problem, significant of the study and scope of the study in chapter one.
Literature review and theoretical frame work were carried out in chapter two,
while in chapter three treated the methodology, research design population of
studying, instrument for data collection validity and reliability of
instrument.
Finally the researcher made several
findings, recommendations and conclusion. The researcher work is highly
interesting and educative.
TABLE OF CONTENTS
Title Page ………………………………………………………….….
i
Approval page…………………………………………………..….. ii
Dedication……………………………………………………………iii
Acknowledgement………………………………………………....iv
Abstract………………………………………………………………vi
Table of Contents…………………………………………….……vii
CHAPTER ONE
1.1
Introduction…………………………………………….....1
1.2
Statement
of Problem …………………………….……..4
1.3
Objective
of Study………………………………….…….6
1.4
Significant
of Study………………………………………8
1.5
Research
Question………………………………….…..12
1.6
Scope
and limitation…………………………………...12
1.7 Definition
of Term……………………………………….14
Reference …………………………………………………18
CHAPTER TWO
2.0 Literature Review…………………………………………19
2.1 Review of Related Literature………………………..….19
2.2 Theoretical Framework …………………………………21
2.3 What is government
establishment………………..…24
2.4 levels of human resources………………………………25
2.5 Human resources strength in government
establishment in Enugu state………………………..……..31
2.6 The cause of inadequate human resources on the
performance of government establishments……………..40
2.7 The effect of inadequate human
resources in government
establishments…………………48
2.8
Remedies/solution
to the inadequate
human resources on the Performance
of government establishments ………………………………50
2.9
Importance
of Government
Establishment to the citizenry
……………………………...54
2.10 Comparison
between Government
and private establishment…………………………………….55
Reference………………………………………………....…57
CHAPTER THREE
3.0
Research
Method and Design…………………………………58
3.1 Sources
of Data…………………………………………………..59
3.2 primary
data………………………………………………………60
3.3 Secondary
data…………………………………………………..60
3.4 Data
Collection …………………………………………………61
3.5 Population
of the Study………………………………………..62
3.6 Sample
Size………………………………………………………63
3.7 Sample
Technique…………………………………………….63
3.8 Instrumentation…………………………………………..……65
3.9 Validity
of Instrument………………………………….……..56
3.10 Reliability
of Instrument…………………………………..…66
3.11 Instrument
Return Rate……………………………………..67
Reference ………………………………………………………68
CHAPTER FOUR
4.1
Data
Presentation and Analysis……………………….….69
CHAPTER FIVE
5.0
Summary
of Finding, Conclusion
and Recommendations………………………………………78
5.1 Findings…………………………………………………………78
5.2 Recommendation……………………………………………..79
5.3 Conclusion……………………………………………………..80
Bibliography…………………………………………………82 Questionnaire ………………………………………………..84
Appendix 1…………………………………………………….85
CHAPTER ONE
1.1 INTRODUCTION
Majority of people with particular
reference to the elite will be wondering why the inadequate human resources on
the performance of government establishments. A research supply will sound like
asking an obvious question what are the causes of the inadequate human
resources on the performance of government establishments. Given some answers
to the above question I will start by first emphasizing the importance of human
resources in every economy. Trended French described human resources as
consisting of all individuals who are engaged in any of the organizational
activities regardless of their level.
Human resources from above mean men and
women working for an organization irrespective of the post they are holding.
However, this went further to emphasize that there was no demarcation for men
and women working for the organization that does not belong to human resources
of the organization. Therefore, the human resources of the government
establishment e.g. ministry ranges from the commissioner down to the
messengers.
Meanwhile, all activities in the
organization depend on human resources either public or private organization.
Therefore, any establishment aiming at achieving its goal must ensure not only
maintaining constant and adequate supply of human resources but also ensuring
that they are adequately motivated.
From the above, we can clearly understand
that the goals of the establishment cannot be achieved only by providing and
ensuring adequate supply of human resources. This is because the human
resources that are not motivated will not be answering human resources of the
establishment without giving their best.
Perhaps, commendations must be made to the University of Nigeria, Nsukka for making Industrial
Training as one of the requirements for the Award of Diploma Certificate in the
institution.
This was because during my sister’s
industrial attachment work with the board of Internal Revenue Enugu. That the
effect of inadequate human resources on the performance of Government
establishments was identified. I was always visiting her at the office on daily
bases and I shared her experiences. Then the identified problem was taken to
Caritas University Enugu to be approved for further research (BSc. Project).
This was how the research topic came about.
Moreover, some of us are not opportune to
go into some establishments being it private or government establishments but
may doubt that there are no inadequacy in human resources on the performance of
government establishments. This research topic was chosen out of practical
experience.
This was because my information handled a
competent schedule of duty, which my sister was supposed not to do as a
student.
Furthermore, surprise came upon her when
she was asked to cover the schedule of two (2) persons at a time which was due
to inadequate human resources on the establishment, from the above mentioned
reasons, the aims of finding some ways of minimizing the effect of inadequate
human resources on the performance of government establishment and possibly to
make suggestions on how to eliminate the problem of inadequate human resources
confronting government establishments.
Finally, this research will therefore, be a
contribution towards finding some of the causes and effects of inadequate human
resources on the performance of government establishments. Also, some
suggestions will be made on how best to remedy the problem.
1.2 STATEMENT OF PROBLEMS
The scope of this research project was to
identify the effect of inadequate human resources on the performance of
government establishments. What are existing problems? As the case therefore,
some of the problems to be observed in the establishments such as;
Poor performance
·
Poor Management
·
Lack of adequate remuneration
·
Lack of training/motivation
·
Miss appropriation and diversion of fun.
·
Lack of proper perception of the
government vision and mission by the administrators., rigid government policy
·
None employment of professionals
·
Too much to do and little time to do it.
·
Findings the human resources strength of
the government establishment in Enugu
state, with particular reference to the ministry of finance and Economic
planning, Enugu.
·
Finding some causes and the effect of
inadequate human resources in the ministry.
·
Finding out how and who are supposed to
build up the human resources of the government establishment.
1.3 OBJECTIVE
OF THE STUDY
Smith and Brown were of the opinion
that goal setting as at the heart of the performance appraisal process of
organization gives meaning and relevance to appraisal and development
activities. The objectives of this research will be as follows:
a.
Letting government to know that the
human resources performance in Enugu
State is inadequate.
Therefore when the government Department concerned got informed, the objective
of this study will be achieved. This effect will be that they will make
immediate arrangement to recruit more people in the ministry.
b.
To identify the levels in which the
inadequacies were existing. This will enable the government department
concerned to know exactly the levels where their recruitment/promotion exercise
will focus for quicker action.
c.
Finally, to identify how to tackle the
poor management lack of training and who is supposed to build up the government
human resources inadequate. Government as referred above is every body.
Therefore, effort needs to be made to identify. The segment of government that
is vested with the task.
The
effects of identifying how and who will advice government on some of the causes
and effects of inadequate human resources on the performance of government
establishments. This was because it is only when the causes of a particular
problem are identified that some remedial solutions should be embarking on:
·
Immediate recruitment of more human resources.
·
Workers should enjoy remuneration
employment of qualified staff.
·
Promotion should be done when due
constant training and development of Civil Servant while in Service in other to
Corp with their job.
·
Establishing of an assessment centres.
·
Government should pass good legislature
favouring the employees. In other to have better form of mind to enhance
productivity as well as efficiency.
Finally
if all these been looked into it will improve the inadequate human resources
performance in government establishments because objective is not only to
identify problems, but it is aimed at finding solutions to them.
1.4 SIGNIFICANCE OF THE STUDY:
According to this research work, it will be
of benefit to the government establishments in the following ways:
The significance of the effect of
inadequate human resources on the performance of government establishment.
It will cover the followings:
·
The findings of the study stand as a
source of ready information from the establishment.
·
Recommendation would be a source of
information to various organizations on their effort to improve on their human
resources performance.
·
To rebrand inadequate human resources in
other to enhance their attitudinal change in exercising their duties in
government establishments. The cause of this unemployment in Nigeria
includes mismanagement of available of human resources. Even though there was
employment, still we still experience inadequacies in human resources due to
the people employed are not qualified to take up the Job because they were
employed on the bases of godfathers.
·
However, some authors were of opinion
that the reasons for inadequate performance in Government establishments were
because those employed are lacking the skills needed.
When
this research identifies the level of were the inadequacy shortages are
existing, we can advise the government. The advice the government to start
recruiting more human resources and looking into numerous problem confronting
the civil servants like:
·
Lack of motivation
·
Low salary
·
No housing scheme and scholarship award.
For civil servant children.
·
Rigid government policy on civil
servant.
·
No health insurance. Then the result
will be eliminating the effect of inadequate human resources in government
establishments.
·
Minimizing the inadequacies and the
suffering of the little employees already in service, the result will be that
the duties formerly undertaken by only one employee will then be shared among
other employees to reduce cumbersome work load.
Finally,
is getting government useful information and guide in the area of utilizing its
human resources in the best possible ways. Leonard R. Sayless and George
Syrauss said that management must provide orderly pathways down ward as well as
up ward and seek to minimize the personnel and organizational disruption
associated with cut back in employment. That is, disruption in any
organizational activity will be completely eliminated when government starts
managing her human resources which include: planning, organizing, staffing,
coordinating, directing, reporting and budgeting for her human resources.
These are things to
find out:
·
What are the ractionel behind
ineffectiveness and the experience in those government establishments over the
years?
·
What aspect of the resources are you to
diagnose in the cause of this research.
·
What can you say is the effect (problem)
identifiable in this establishment?
·
What are the penacial cares, remedy or
solutions to the problems?
·
What are your tentative or sub-mission
in this regard.
1.5 RESEARCH
QUESTIONS
1. Does
poor financial incentive contribute to inadequate human resources performance?
2. What
is the major cause of the inadequacy?
3. In
what level do you think these inadequacies?
4. In
what area do these inadequate have effect?
5. What
prevent government from employing more human resources?
6. What
then should government to increase her human resources?
1.6 SCOPE OF THE STUDY
The
scope is to look into the effect of inadequate human resources in respect of
the performance of government establishment in Enugu.
The
sources of human resources as well as causes effect and solution to inadequate
human resources and on the performance of government establishment and also to
give recommendation and suggest remedies to the poor performance of Enugu state
government with particular reference to ministry of finance.
1.7 LIMITATION
OF THE STUDY
The
research is focused on the effect of inadequate resources on the performance of
government establishments (Ministry of Finance and Economic Planning Enugu).
Due to certain problems that emanated from experience encountered insufficient
data, high cost of transportation, difficulties in getting exeat permit from
the school authority.
a. Lack of Information: success of research depends on the availability
of information or data. In this research because of the bureaucracy in the
government establishments, their officials at times refuse to release certain
information this contributed in limiting the scope of the research work.
b. Finance: Covering the whole 5 departments of the ministry would have given
more understanding of the topic. But due to lack of finance it was limited to
(2) two departments the personnel and statistics Departments.
c. Time
also stood as constraints to the researcher in traveling to other ministries
but it was limited to only to departments in Enugu state.
1.7 DEFINITION OF TERMS:
Floppo
(1986:10) defined human resources as the planning organizing directing and
controlling of the procurement development compensation, integration and
maintenance of people for the purpose of contributing to the organizational
goals.
The
word effectiveness, efficiency is the means that some one or something being in
a state well without waste it is the ability to apply the best methods and
principles in the doing of a thing or reaching a decision it is the ability to
follow the best and shortest route to a destination.
Efficiency
can be defined as fitness or power to accomplish or success in accomplishing
the purpose intended by oxford dictionary.
Effectiveness:
According
to the same dictionary effectiveness is the ability or power to have noticeable
or desired effect. Maurice Odo defined it as a effect of the means employed.
R.B.N. Owele in a class lecture “says
that effectiveness relate to production output which are intended to yield
desired output from these definition the researcher regards effectiveness as
the extends to which achievement has been made of set objectives
Effective:
The
oxford advanced learner dictionary says that to be effective means to have a
noticeable or desired effect it means to produce desired result.
Dr. Maurice Odo says that efficiency
is the means to end. He wants further to say that specific issue with the
intention of achieving the set down goals.
Manpower can be defined as the number
of workers needed or available to do or perform a particular job at any period
of time.
Productivity:
This
the amount of production in relation to the labour employed it is the quantity
of output resulting from a given level of resource input.
Motivation:
Motivation
has been defined as the inner drive that causes one to act or person inner
state that energies sustain and direct behavior to satisfy a person’s needs
(Milkovich and Glueck 1995)
According
to Donald (1992), motivation is the act of stimulating someone to action by
creating state environment in which their motivation can be unleashed and
through providing a reason or incentive for people to produce more therefore
employee motivation can cause one to abandon one’s goal for the goal of an
organization motivation is the key factor that gingers or energies an
individual or group of individuals towards the achievement of any pre-stage
goals.
Training:
To
train as according to Oxford
advanced learner dictionary is to give teaching and practice in order to bring
to a desired stand and behavior efficiency or physical condition, training
therefore is the act of teaching in the industrial or business concept. It is
the act of level of the expectations of their employer.
The
sources of human resources in government establishments and as well as problem
associated to inadequate human resources and to give some recommendation and
suggest solution to the performance of Enugu
state government with a particular reference to the ministry of finance.
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