ABSTRACT
Problem of human resource
managers in Nigeria organizations. A
case study of Enugu State broadcasting service [ESBS] Enugu from 200 to 2005
this aims to bivalve the mysteries surrounding Nigeria organizations which has
in no small measure resulted in inefficient and ineffective running of most
organization in the country. The internal and the external constraints.
For this
particular research work some problems are
given solutions some methods were used for the gathering analysis and
presentation of data. Primary and
secondary sources of data were employed for this project like human resource
management interview and questionnaires were all used to licit facts for the
work.
At the and
of the whole exercise our research and findings revealed that some problems
rally exist in Nigerian organizations which if properly handled be well trained
human resources managers will be reduced to bearable minimum level
TABLE
OF CONTENT
Title
page
Approval
page
Dedication
Acknowledgement
Abstract
List
of table
Table
of content
CHAPTER
ONE-
INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of the study
1.4 Scope of study
1.5
Research question
1.6
Research hypothesis
1.7
Significance of study
1.8
Limitation
1.9
Definition of terms
Reference
CHAPTER
TWO
REVIEW
OF RELATED LITERATURE
2.1
Literature review
2.2
Definition of human resource
2.3
The origin of human resource
2.4
Problem of human resource
2.5
Ways of alleviating these problems
References
CHAPTER
THREE
3.0 Research design and methodology
3.1
Introduction
3.2
Sources of data
3.3
Sample size determination
3.4
Instrument for data collection
3.5
Validity of the instruments
3.6 Reliability of the instrument
References
CHAPTER
FOUR
Data presentation and analysis
4.1
Presentation and analysis of data
4.2
Test of hypothesis
4.3
Summary of results
CHAPTER
FIVE- DISCUSSION RECOMMENDATION AND CONCLUSIONS
5.1
Discussion of
findings
5.2
Conclusion
5.3
Implications
of the research finding
5.4
Recommendation
5.5
Suggestions
for further research
Bibliography
References
Appendix
questionnaire
LIST OF
TABLE
3.1
Whether importance is attached to human resource
management in ESBA
3.2
Seated department for study the ESBA
3.3
Recovery rate/ percentage from respondents
4.2
Effects of problems of human resource managers in the
ESBS.
4.3
The impact of trade union in human resource management
of ESBS.
4.4
Workers interest in joining trade union
4.5
Defects of trade union in ESBS.
4.6
Cause of human resource management problems
CHAPTER
ONE
1.0 INTRODUCTION
1.1 BACKGROUND
OF STUDY
Human resource management according to Dressler [ 1973 – 125] can be
defined as “ procedures activities or action directed toward finding the solutions to the manpower
problems of an organization” that is actions which are placement wages
recruitment selection and placement wages and salaries administration
industrial relations and joint consultation employee welfare training and
development motivation employee appraisal and assessment and effective
unitization of human resource of an organization.
According to Ubeku (1975:98) the major importance of the subject matter is the
fact that is a basic function of management.
Unless it is effectively carried out by all members of line management.
Technical efficiency will be
inadequate to achieve organizational success. Problem of human resource should
not be though of as something separate from technical problem. Both are put of
a single situation that need to be understood and dealt with by the line
officials beginning with the does executive officer (CEO)
Also human
effort differs form other factors of production. This is due to the fact that the employee has
his own objectives which must be integrated and reconciled with those of
management or the organization. In carrying out human resources management practices both
individuals and group relations are taken into account.
Human
resource management according to Strawese (1988:98) “started in the from of
record keeping. It kept employment
records of workers and management or rather managers including such factual
materials as date employed background
information successive jobs held in the
organization with dates and wages received disciplinary penalties
imposed and other maters in the relationship of the individual to the
organization
Majority
of the people with particular reference to the elite will be wondering why
there are problem of human resource management in the private and public
sectors of Nigeria organizations. First
of all emphasis will be made on the importance of human resource in every
economy. factually Wendell (1984:30) described human resources as “ those
individuals engaged in any organizational activity regard less of level
Human
resources management is also concerned with he obtaining of the best possible
staff of any organization and having gotten then looking after them so that
they will stay and give the best of their jobs. However Wendell went further to
emphasize that there are no demarcation for was and women working for an
organization. The human resources of the government for example in the Enugu
State boasting service (ESBS) Enugu ranging from the manager down to the
messengers.
Any
activities in the organization from stating to the finishing stages depend on
human resources or the staff therefore any organization aimed at achieving some
of her goals must adequately be motivated.
The researcher clearly understands that the goal of the organization
cannot be achieved only by providing and ensuring adequate supply of
personnel. This because the human
resources or personnel staff that are
not well motivated in an organization can never give out their best furthermore
James ( 1978:73) observed that the
effective use of people is the key productivity. Motivation of employees in an organization is to get the best of
their skill and abilities.
James
further observed that although the task of motivating workers rested on the
managements team as a whole. Managers
have more rules to play in other words the sort of continuous day to day
coaching appraisal and encouragement that the employee will need will be more
than over before managers have upper hands in motivating workers. When managers
work together with their workers they will know and satisfy their problems for
better result.
In
most case the above is expected to be obtained in the public sector but reverse
is the case. This is because government
will be able to maintain constant and adequate supply of personnel staff let
alone motivating the little they have finally, his project will be a
contribution finding possible solutions to most of the problems of human
resource managers in Nigerian organizations in general and Enugu state
particular
1.2
STATEMENT OF THE PROBLEM
It is pertinent to note that
adequate emphasis have not been laid by parastatals in terms of promoting a
favourable ground for human resources managers and this has greatly affected
their performances
SUB PROBLEM I
The dynamic nature of the environment in which
business operates constitutes an important factor in that it affects management
decision and actions. The environment
here mans both internal and external factors such as economic social political
government technological top management employee task forces among others. For an organization to remain in business it
has to help to shape its environment due to the rapid change that the
organizations operating environment undergoes.
SUB PROBLEM II
The type of image which an organization projects
determines its areas of procurement recruitment and selection training and development. This is one of the problems which rules human
resource management in the E.SB.S Enugu.
SUB PROBLEM III
How human resource (manpower) is articulated
towards the attainment of the organizational goal and aspiration is one of the
outstanding problems of resource. Managers in Nigeria organization which Enugu
state broadcasting service (ESBS) is among.
1.3
PURPOSE OF THE STUDY
Due to the that every aspect of
business organization is undergoing accelerating change and no function of
management is change more rapidly that public attitude and reactions problems
of human resource managers have to be constantly and adequately proffered
solution to.
THE
OBJECTIVES OF THIS STUDY ARE:
i)
To ascertain the scope of action of human resource
management practices in ESBS from 2004 2005
ii)
To identify the level in which the inefficiency exists.
iii)
To ascertain the difficulties experienced in the
performance of these practices
iv)
Finally to identify how and who is responsible for
human recourse will enable the government to discern and tackle the attributes
of problems of human resources manager in Enugu state government parastatals-
Enugu sate broadcasting service.
1.4
SCOPE OF THE STUDY
The conduct of this research all
the information obtained are the ESBA especially between 2004-2005.
In this
case the study focuses on office at human resource management in the Enugu
broadcasting service which tends to look at the organization and it’s
environment it’s position in the mind of the public consumer and the industry
at large. The success or failure of an
organization depended on how it’s resource are patronized and any organization
whose human resources management (managers) have been soiled or sin cared with
would can hardly matter it in the business world which is dynamic
1.5
RESEARCH QUESTIONS
The under listed research
questions would be necessary to make this research a huge success.
i)
Do the Enugu state broadcasting service attach due
importance to the production of human resources management?
ii)
Have human resources managers contributed to the
organizational profitability of the Enugu state broadcasting service?
iii)
What are the major problems facing human resources
managers in Enugu state broadcasting
service
iv)
Do the ESBS have any department responsible for
proffering solutions to the human resources managers problems in the
organization/
v)
What measures do they take to make sure human
resources problems do not cause the organization to divided?
vi)
What is the
method used in ensuring cordial relationship between human resources
managers and the workers of ESBS?
1.6
RESEARCH HYPOTHESIS
After through and careful
review of works that are directly or
indirectly related to the sublet a matter the
hypothesis for this research work formulated as follows
H0: Customers patronage to ESBS service is not
adequate
H1: The Patronage of customers to the ESBS
service is adequate
H0: The rate of communication among staff of the
Enugu state broadcasting
service
is not efficient
H1: The rate of communication among staff of
the ESBS is efficient?
H0: Most establishment in Nigeria do not lay adequate emphasis on human
resource
management
H1: Most establishment in Nigeria do lay
adequate emphasis on human
resource
management
1.7
SIGNIFICANCE OF THE STUDY
Due emphasis have not been laid
on the efficient and effective management in both public and private
organizations to attain considerable economic growth. This implies efficient management of material money machinery as well as the
management ethics.
This study
will enable management of both public and private owned parastatals know the
major problems facing the human resources managers and the possible ways of solving those problems
the issue have is that the personnel functions are not being properly
performed. Planning for instance which
contains the major personnel programme is taken for granted in many Nigerian
business a\enterprises. This has contributed in no small measure to the poor
performance in the Nigerian public and private sectors.
In some
organizations emphasis is placed more on profit objectives ignoring modern philosophies
in management such as the social responsibility of the firm among others. All these factors which constitute problem to
human resources managers will be treated fully in subsequent chapters.
1.8
THE LIMITATION OF THE STUDY
During the course of this
research work some constraints were encountered. Prominent among the problems
are the poor responses of the respondents.
The scanty work done on the subject under study affected the volume of
information obtained from the secondary data sourced. The researcher encountered much financial
constraint which limited the scope of his study. Time for research, bias and un-corporative
attitude of some staff members among others limited the amount of information at the disposal of
the researcher.
1.9
DEFINITION OF TERMS
EFFICIENT: This means
the ability of doing something well and thorough with no waste of money time
energy and other resources
ASPIRATION: The simply
means aim of somebody which is always backed- up with zeal for its achievement
PARASTATALS: These are establishment that carry out
specified functions to the masses.
DYNAMIC: This word
is synonymous with change it means not steady in existence.
MANAGEMENT: This means
the act of running and controlling a business or similar organization as well
as other resources there in.
MOTIVATION: This is the
miner-drive that gingers a worker to put-in the best expected of him/her at
his/her work place.
BAOADCASTING: The act of
disseminating information via the mass media to the general public
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