2.1 Overview of information technology
2.2 Historical background of information technology in
Nigeria Banking
2.3 Information technology facilities of today and
future.
2.3.1 Smart cards
2.3.2 Voice input
2.3.3 Handwriting recognition
2.3.4 Agents
2.3.5 Virtual reality
2.3.6 Cross platform software
2.3.7 Fibre optics
2.3.8 Wireless computers
2.3.9 The office of the future
2.3.10 Simulated work
2.3.11 Interconnected
work environment
2.3.12 Paperless office
2.3.13 The home of the future
2.3.14 Telecommuting
2.3.15 Education
2.3.16 Education
2.3.17 The internet
2.3.17.1 Electronic mail
2.3.17.2 File transfer protocol
2.3.17.3 Terminal emulation link network
2.3.17.4 News groups
2.3.17.5 Gopher
2.3.17.6 Worldwide web
2.4 Information technology as tool in enhancing
the performance of banking operations.
2.4.1 Customer services
2.4.1.1 Opening an account
2.4.1.2 Self service teller
2.4.1.3 Home of electronic banking
2.4.1.4 Customer account mandate maintenance
2.4.1.5 Stopped cheques
2.4.1.6 Reversal of erroneous entries
2.4.1.7 Opportunity management
2.4.1.8 Full online, real-time capabilities
2.4.2 Transaction processing and recording
2.4.2.1 Cash
2.4.2.2 Cheques and clearing
2.4.2.3 Fund transfer
2.4.2.4 Value dating
2.4.2.5 Rate charges
2.4.3 Risk management
2.4.3.1 Corporate risk policy and procedure
2.4.3.2 Credit risk disbursement
2.4.3.3 Limit monitoring
2.4.4 Corporate planning
2.4.4.1 Effective presentation
2.4.4.2 Service quality
2.4.4.3 Resource allocation
2.4.5 Financial controls
2.4.5.1 The chart of account
2.4.5.2 Budgeting and budgetary controls
2.4.5.3 Profit making process management
2.4.5.4 Asset and liabilities management
2.4.5.5 Statutory returns
2.4.6 Auditing and controls
2.4.5.1 Branch visit
2.4.5.2 Auchi schedules
2.4.5.3 The audit trail
2.4.5.4 System of controls
2.4.5.5 Exception reports
2.4.7 Management
services
2.4.7.1.1
Human
resources management
2.4.7.1.2
Compensation
monitoring
2.4.7.1.3
Staff loan
administration
2.4.7.1.4
Staff file
2.4.7.1.5
Tracking
employee career development
2.4.7.1.6
Corporate
affairs
2.4.7.1.7
Legal affairs
2.4.7.1.8
Administration
2.5 Problems
of information technology in Nigeria Banking
2.5.1
Systems
downtimes
2.5.2
Lack of
investment capital
2.5.3
Lack of
knowledge of how to develop IT systems internally
2.5.4
Lack of internal maintenance skills or culture
2.5.5
Lack of IT
management knowledge
2.5.6
The absence of
IT strategies
2.5.7
The gimmicks
of Vendors
2.5.8
Lack of the
basic infrastructure and facilities for the exchange of information.
2.5.9
Lack of
maintenance culture in Nigeria Banking
public networks
2.5.10 Unhelpful government action
2.5.11 Banks reluctance to collaborate
2.6 Competitive advantage through information
technology
Login To Comment