ABSTRACT
In any organization human resources are
the important assets. Every organization is human oriented, a factor without
which the organization id reduced to nothing. Organization have their mission
of being in existence and therefore could achieve these mission through the
effort of “People” in the organization. Meanwhile, the extent to which human
resource are properly managed determines the success of the organization.
People are animated and have feelings. So management should manage and
encourage them so that they will be committed and dedicated to the
organization. It is based on this that study is aimed at finding out the
relationship between good human resource management practice and the success of
an organization. The study was conducted in Owerri using. Nigerian bottling
company plants as a case study. Questionnaires were distributed to the staff of
the company which helps the researchers in their analysis. The researchers
applied of the data, the study concluded that people are life wire of the organization
and the success depends on the quality of employees in the organization.
TABLE
OF CONTENTS
Cover page
Certification
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
Introduction
1.0 Background
of the study
1.1 Statement
of problem
1.2 Objective
of the study
1.3 Research
questions
1.4 Research
Hypothesis
1.5 Significance
of the study
1.6 Scope
of the study
1.7 Definition
of terms
CHAPTER TWO
2.0 Review
of related literature
2.1 Human
resources management defined
2.2 Acquisition
of human resources
2.2.1 Human
resources planning
2.2.2 Recruitment
of human resource
2.2.3 Orientation/socialization
of new employee
2.2.4 Performance
apprised of employee
2.3 Linkage
between effort performance and reward
2.4 Motivation
of human resources
2.5 Human
resources forecasting and inventory
CHAPTER THREE
3.0 Research
methodology
3.1 Introduction
3.2 Research
design
3.3 Source
of data
3.4 Method
of data collection
3.5 Sample
size determination
3.6 Sampling
techniques/procedures
3.7 Validity
and reliability of measuring instrument
3.8 Methods
of data/statistical analysis
CHAPTER FOUR
4.0 Data
presentation, analysis and interpretation
4.1 Analysis
of data
4.3 Hypothesis
CHAPTER FIVE
5.0 Summary
of findings, Conclusion and recommendation
5.1 Summary
of findings
5.2 Conclusion
5.3 Recommendation
References
Appendix I
Appendix II
CHAPTER
ONE
INTRODUCTION
1.0 BACKGROUND OF THE STUDY
Human
resources management is concerned with people oriented management. Organization
do not exist in a vacuum, therefore they must need people acquiring their
services, developing their skills, motivating them to high level of performance
and ensuring that the key continue to maintain their commitment to the
organization. This is a white fact business, education, health, social
organization, it is pertinent to note that seeking, getting and keeping good
people in the organization to the right position at the right time are
indispensable to the success of every organization whether profit or non
profit, public or private organization.
These
organization that are able to acquire, develop, stimulate and keep outstanding
workers will be both effective and efficient. Those that are ineffective and
efficient face the risk of stagnation or decline.
According to Graham and Bernett (1992:3)
human resources management is concerned with the human side of the management
of enterprises and employees relation with their firms. Its aim is to ensure
that the employees of the company that is, its human resources are used in such
a way that the employers obtains the greatest possible benefit from their
abilities and the employees obtain both material and psychological reward from
the organization. That is to say that there is a symbolic relationship between
the employee and the organization. While the employee help the organization
achieve it goals, the organization in other hand helps the employee to
accomplish their needs and aspiration that made them to join the organization.
Robbins (1982:74) highlights that the
survival of an organization requires competent manager and workers coordinating
their efforts towards an ultimate end. Organization that are unsuccessful in
getting such coordination of managers and workers will ultimately fail. Also
for an organization to achieve its goals, it needs inputs as men, money,
machines and material (the 4m). These inputs will lie idle if they are not
coordinated by men. They could only yield effective result if they are handled
in the right proportion by people.
Whether or not there will be a good
return from a corporate investment if an operating division is largely
determined by the quality of the human resources who are assigned to achieve
the high rate of return. Therefore people represent one of the most valuable
asset of the organization. If an organization is to develop its full
potentials, the top managerial, commercial and technical skills must be termed
as assets.
To examine effective human resources
management more critically, Robbins (1982. 74) says that it is a process
consisting of four functions.
The acquisition, development, motivation
and maintenance of human resources.
1.1 STATEMENT OF PROBLEMS
In this report, the effective human
resources management as a key to the accomplishment of the organizational goals
is to be investigated. The investigation/survey on the effective human
resources management shows that organization is human oriented a factor without
which an organization is reduced to nothing. It also enables it to complete its
ascertainment on the likely problem that will occur on the process.
Employers are likely to encounter
difficulties when dealing with staff in organization where some are
undergraduate. In other to avoid this, organization should embark on efficient
human resource management, job orientation exercise, good motivation
techniques, training and development of staff, recruitment and selection method
of employees should be free and fair so that appropriate employees will be
employed and place in the right position which will lead to higher performance
of employees.
There is also persistence problem of low
productivity as a result of ineffective human resources management. Organization have tired to upgrade their
system of communication with staff so as to reduce this frequent problem.
However, in spite of all these, the problem still persist.
1.2 OBJECTIVE OF THE STUDY
alarm they say does not
blow without cause, since organizations are people oriented, hence the purpose
of acquiring human services, developing their skills, motivating them and
ensuring their commitments to their organization becomes an important
instrument in achieving organization becomes an important in achieving
organizational goals however, the objectives of the research are as follows:
1)
To find out the relationship between
good human resources management practices and the success (viability) of a
firm.
2)
To find out how the acquisition of human
resources is carried out in Nigeria
bottling company Owerri plant.
3)
To access the extent to which human
resources are developed in the organization.
1.3 RESEARCH QUESTIONS
1) What
are the relationship between good human resources management practices and the
success. Viability of a firm
2) How
is the acquisitions of human resources carried out in Nigeria bottling company Owerri
Plant.
3) How far has human resources developed in
the organization.
1.4 RESEARCH HYPOTHESIS
Some hypothesis will be tested to prove
the validity of the relationship between the problems envisaged and the data to
be collected. The null hypothesis is accompanied by the alternative hypothesis
which is represented with III.
1)
HO: Effective human resources management
practice does not lead to the success or the achievement of organizational
goals.
HI:
Effective human resources management practices leads to the success or the
achievement of organizational goals.
2)
HO: Effective human resources management
practices do not lead to the increase in productivity of the organization.
HI:
Effective human resources management practice leads to the increase in
productivity of the organization.
1.5 SIGNIFICANCE OF THE STUDY
This
research work is aimed at exposing the absolute effects or impact of effective
human resources management to the accomplishment of organizational goals.
Moreover, the work will fulfill a number of significant roles while
creating awareness to the society at large why human resources should be
recognized as organizations most values assets.
Meanwhile this will be of importance to
the management of any organization with human resource department in a view of
finding the cause of employees low productivity and inefficient and solution or
remedies to these problems. This work will be extremely useful to management
when every employee’s welfare is called to mind with a view to finding
appropriate welfare programs for them. Again, any organization that wants to
set up it personnel department may lay hand on this project work so as to know
the task of such department.
Student will appreciate this study
because, this project will serve potential researchers as secondary source of
data, idea or information useful to any work they wish to carry out.
1.6 SCOPE/LIMITATION OF THE STUDY
This
project encompasses the general human resources management of Nigeria bottling company, Owerri
plant. The individuals used as respondents were mainly the company’s managers,
supervisors and employees.
In the process of carrying out the study
the researchers encountered, some constraints. These constraints includes:
TIME:
The
researchers encountered the problem of time. The researchers combined both his
academic work and his research work together. This problem of dual role within
a limited time militated against the researcher’s zeal for through
investigation into the problem under study.
FINANCE:
The
researchers encountered some financial problems. This therefore hindered the
researchers from utilization all the whole source of data available toward this
work.
Due to these scarce resources. The cost
of materials, transportation fares and postage were reduced to the financial
capacity of the researchers.
INFORMATION
CONSTRAINTS: The move to collect the necessary
information for this work was not an easy one. In the organization, disclosing
information about their internal operation had always been a difficult task in
the course of this research work. It was really a problem.
1.7
DEFINITION OF TERMS
In
every discipline, there are words associated with it. Meanwhile, the researcher knows that everybody is not
acquainted with certain management
terminologies employed by the researcher in this study. The research
therefore defines the following words as they are used here.
COMMUNICATION:
This is the transfer of information from one person to another with the
information being understood by the receiver.
EFFECTIVENESS:
This is the power of producing the intended. It is the accomplishment of
recognized goals of cooperative action.
EMPLOYEE:
This is a person who work for the owner of a company in return for wages.
GOALS:
These are objective, which has been specified by a company to achieve within a
given period of time.
HUMAN
RESOURCES: This refers to all mental, physical and
intellectual abilities or contributions made by people employed in an
establishment to help achieve its goals.
MOTIVATION:
This is the willingness or any influence that brings out, directs or maintains
people’s foal directed behaviour.
ORIENTATION
OF EMPLOYEE: This refers to familiarizing the person
with the requirement of the jobs, its relationship with other jobs and to the
goals of the firm, the people employed newly will be working with the policies
of the organization.
ORGANIZATION:
Bit is defined as the establishment or cooperate entity that is purposely
set up to render good and services to people.
PERFORMANCE
APPRAISAL: This refers to employees accomplishment
of assigned task.
PRODUCTIVITY:
This is the measure of the output of goods and services relatives to the input
labour, material and equipment.
RECRUITMENT:
It is a typical result or job analysis and human resources planning activities.
MANAGEMENT:
It is the application of human and material resources for the achievement of
organizational goals.
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