ABSTRACT
This
study is on effect of stress on workers performance. The total
population for the study is 10 staff of first bank. The researcher used
questionnaires as the instrument for the data collection. Descriptive
Survey research design was adopted for this study. A total of 100
respondents made accountants, human resource managers, senior staff and
junior staff were used for the study. The data collected were presented
in tables and analyzed using simple percentages and frequencies
TABLE OF CONTENTS
Title page i
Declaration ii
Certification iii
Dedication iv
Acknowledgement v
Abstract vi
Table of content vii
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 2
1.2 Statement of the problem 2
1.3 Objective of the study 2
1.4 Research questions 3
1.5 Significance of the study 3
1.6 Limitation of the Study 3
1.7 Definition of Terms 4
CHAPTER II
2.0 Literature Review 5
2.1 Introduction 5
2.2 Concepts of stress 6
2.3 Causes of stress 7
2.4 Symptoms of stress 10
2.5 Evaluation of employee’s performance 11
2.6 Effect of stress on employee’s performance 16
CHAPTER THREE
3.1 Research Design 18
3.2 Population of the study 18
3.3 Sampling design and procedure 18
3.4 Data collection instrument 18
3.5 Administration of data collection Instrument 19
3.7 Method of data analysis 19
CHAPTER FOUR
4.0 Introduction 20
4.1 Data presentation 20
CHAPTER FIVE
5.0 Summary, Conclusions and recommendation 26
5.1 Summary 26
5.2 Conclusion 27
5.3 Recommendations 27
References 29
Appendix 30
Questionnaire 31
CHAPTER ONE
INTRODUCTION
Life
in modern societies is generally not without stress, stressful
experience has become part and parcel of living in contemporary society.
In most human behavior, human being will advertently go through some
elements of stress. For example, when we subject ourselves to time,
pressure or urgently engage in complex and difficult problem-solving
processes, we became exposed to high noisy environment or new of
impending damage, we are most likely to go through movement of stress.
Stress
occupies a prominent position in psychological and medical research,
psychologist view stress as a disruption of human skilled performance.
In clinical research, stress and anxiety as viewed as made of
pathological adoptive responses in whether context with view stress its
role in human resources management cannot be overlooked.
Stress
has an emotional experience, which can be monetary affairs. In such
cases, the social antecedent of stress is short and we may possess the
psychological resources to cope and go through the situation undue
disruption of adoptive responses when this is the case stress possess
and energizing effect workers motivation, this will act as a signal for
us to get ready for action induced by longstanding condition of tension
pains, situation, conflicts, and anxieties ever positive adoptive
responses become over stretched and our reactions to it are negative in
such cases, the negative affects of stress not only affect our health
but admonish our productivity.
1.1 Background of the study
In
any organization, people occupy all the different position and inherit
great responsibilities for organization effectiveness, whether in
private and corporate organization, conglomerates or government
services.
1.2 Statement of the problem
The
most valuable asset of most organizations is the workers. Whether it is
the large conglomerate engaged in the international trade or the
small-scale business or manufacturing company, the employee is held in
high esteem and their effectiveness or otherwise could make the
organization. Anything that can affect the worker’s ability to perform
at optimum levels could bring the organization down. However, it has
been observed that employees in the organization under the study seem to
be passing through stressful experience which could lead to low morale,
poor productivity and general efficiency. It is in view of this that
the researcher embarked on this research work to ascertain the effect of
stress on workers performance in First Bank.
1.3. Objectives of the study
The main objective of this study was to identify the effect of stress on workers performance in First Bank.
Specifically, the study was aimed at identifying:
To examine the impact of stress on workers performance.
To educate workers on how to manage stress in rural areas.
To identify differentmethods which can be used to reduce stress that affects workers.
Identifying individual strategies for reducing Stress among workers?
1.4 Research Question
In order to guide the researcher in the conduct of this research, the following research questions were postulated.
- Does stress have impact on workers performance?
- Do workers in rural areas have the knowledge of how to manage stress?
- What methods can be used to reduce stress that affect workers?
- Identifying individual strategies for reducing Stress among workers?
1.5 Significance of the study
The
research work is important because it would assist the employees of
labor, to manage stress and undergone by their worker. It would also
serve as an avenue and function for future and further study.
1.6 Limitation of the study
However, since there is no work without it limitation, the research work is limited by some factor such as:
Adequate finance.
Time constraint to carry out the research.
Uncooperative attitude from respondents.
Lack of sufficient data and record.
1.7 Definition of terms
The following terms are defined in the specific sense in which they are used in the research work.
Stress:
Stress is a natural physical and mental reaction to life experiences.
Everyone expresses stress from time to time. Anything from everyday
responsibilities like work and family to serious life events such as a
new diagnosis, war, or the death of a loved one can trigger stress.
Stressors:
a chemical or biological agent, environmental condition, external
stimulus or an event seen as causing stress to an organism.[1]
Psychologically speaking, a stressor can be events or environments that
individuals might consider demanding, challenging, and/or threatening
individual safety.
Environment: The natural world, as a whole or in a particular geographical area, especially as affected by human activity.
Hazard:
Is the potential for harm or an adverse effect (for example, to people
as health effects, to organizations as property or equipment losses, or
to the environment
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