ABSTRACT
This research analyzed the effect of decision making
process in a business organization performance. the study was carried out in
Guinness Nigeria Plc Benin city Edo state. The analysis paid special attention to the
accuracy, credibility, accountability and reliability of decision making
process in a business where as failure of decision making to attain the a fore
mentioned objectives will lead to server economic problem. The study identify
this lack of achievement with problems associated with lack of achievement with
problems associated with lack of managerial techniques and technical skills
among the decision makers, inadequacy of financial and other environmental
problems that cannot be controlled.
TABLE OF CONTENTS
Title page
Certification --- --- --- --- --- ---- --- --- --- i
Dedication --- --- --- --- --- ---- --- --- --- ii
Acknowledgement --- --- --- --- --- ---- --- iii
Table of contents --- --- --- --- --- ---- --- --- iv
Abstract --- --- --- --- --- ---- --- --- --- vii
CHAPTER
ONE: INTRODUCTION
1.1
Background to the Study --- --- --- --- --- --- 1
1.2
Statement of the Problem --- --- --- --- --- --- 2
1.3
Research Questions --- --- --- --- --- --- 2
1.4 Objective
of the Study--- --- --- --- ---- --- --- 3
1.5 Statement
of Hypotheses --- --- --- --- ---- --- 3
1.6 Scope
of the Study--- --- --- --- ---- --- --- 4
1.7 Significances
of the Study--- --- --- --- ---- --- 4
1.8 Limitations
of the Study--- --- --- --- ---- --- 5
1.9 Operational
Definition of Terms --- --- --- --- ---- 5
CHAPTER
TWO: LITERATURE REVIEW
2.1 Decision Making --- --- --- --- --- --- --- 7
2.2 Types of Decision Making --- --- --- --- --- 9
2.3 Decision Situation --- ---
--- --- --- --- --- 12
2.4 Decision Making Through Operation Research
-- ---- --- 14
2.5 Features of Observation --- --- --- --- ---- --- 15
2.6 Decision Making Techniques --- --- --- ---- --- 17
2.7 Process of Decision Making --- ---
--- --- --- --- 20
2.8 General Implication of Decision Making --- --- --- -- 25
CHAPTER
THREE: RESEARCH METHOD
3.1 Research Design --- --- --- --- ---- --- --- 27
3.2 Population of the Study --- --- --- --- ---- --- 27
3.3 Sample/Sampling Techniques --- --- --- --- --- 28
3.4 Instrumentation --- --- --- --- --- --- --- 29
3.5 Method Data Collection --- --- --- --- --- 29
3.6 Method of Data Analysis --- --- --- --- --- --- 30
CHAPTER FOUR: DATA PRESENTATION
ANALYSIS AND
INTERPRETATION
4.1 Data Presentation --- --- --- --- --- --- --- 31
4.2 Data Analysis --- --- --- --- --- --- --- --- 32
4.3 Test
of Hypotheses --- --- --- --- --- --- --- 32
4.4 Discussion of Findings --- --- --- --- --- --- 39
CHAPTER FIVE: SUMMARY,
CONCLUSION AND RECOMMENDATIONS
5.1
Summary --- --- --- --- --- --- --- --- 40
5.2 Conclusion --- --- --- --- --- --- --- --- 41
5.3 Recommendations --- --- --- --- --- --- --- 42 References
Appendix
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
Decision making is so important in our
daily lives that adopting liaise fare attitude in the formulation could result
to a grave consequence are known to have fallen because of wrong decision. Also
another wise business unit could be crippled into bankruptcy because of wrong
decision. Therefore, for any individual corporate body or government to
function well, should decision is imperative.
There is no better way to do this than to
follow a logical sequence of decision making, making use of all available
modern techniques in gathering and analyzing information. The benefit of doing
this is to outstrip the cost in terms of both medium and long-range benefits
accruing.
Since decision making has become one of
the most important functions of management study, it is the researchers believe
that through examination of all facts of this concept will prove most rewarding
to Nigeria
business organization.
1.2 Statement
of the Problem
Effect of decision
making are two crucial and interrelated aspect of administration that must be
understood and appropriately carried out in order to successfully achieve
organization goals. It has been the lack of understanding the intricacies of
importance of decision making that sometimes influence organizational authority
into making decisions and plans are unprofitable to the continuity of there
operations.
1.3 Research Questions
The
following are the questions gotten from the study of this project work:
1.
Does decision making process in business
organization affect workers performance?
2. How can the workers access the
quality of decision making in the organization?
3. Does decision making affect the
operation of the organization?
4. Does the organization inform the
employees before taking routine decision?
1.4 Objectives
of the Study
1.
To determine whether decision making
affect the operations of Guinness Nigeria Plc, Benin City.
2.
To
find out whether workers react to decisions made by management.
3.
To
also find out the role decision making plays in the motivation of the workers.
4.
To
ascertain whether decision made in Guinness Nigeria Plc, Benin City are democratic or autocratic.
15 Statement
of the Hypotheses
This research is motivated by the desire
to move the validity of some basic assumptions on the effect of decision making
process in business organization such as hypothesis formulated include:
(1) That
there is no sire between organizations objective and decision making.
(2) There
is significant relationship between motivation of workers and decision making.
1.6 Scope
of the Study
This research work is restricted to the
examination of basic concepts of decision making with specific reference to the
mathematical models. Actual mathematical models, actual mathematical
calculations would be indulged into this topic. The researcher would examined
the following concept. Improvement
of decision making process through there are many organizations in Nigeria, the researcher chooses to limit this
study to Guinness Nigeria Plc, Benin
City.
1.7 Significance of the Study
The significance of this study is to serve
as a guide to business organization on how to make useful and worth while decisions by exposing them to the various
methods and processes involved. this work is equally of value to the casual
readers who are interested in proving more about the concept of decision
making.
It is hope that this study will make
concrete recommendations on the decision making process in business
organization and also form the basis of decision making process in business
organization.
1.8 Limitation of the Study
There were series of problems or obstacles
to this study in the course of carrying out this research. Many of the question
administered were not returned. There was also difficulty in scouting for books
that is relevant to the topic.
1.9 Operational Definition of Terms
Decision:
A decision is the selection of action from available alternatives.
Decision Making: This
is the process of identifying and selecting a course of action to solve a
specific problem.
Organization:
An organization is a group of people bund together to provide unity of action
for the achievement of a predetermined objective.
Business:
A business is any legal activity with sole aim of providing goods or services
for the satisfaction of consumers at a profit.
Process:
This is a connected series of actions/management: those concerned in managing
an industry, enterprise, etc.
Strategic Decision:
These are decision which are concerned with external rather than internal
problem of the firm.
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