TABLE OF CONTENTS
CHAPTER ONE
1.0
INTRODUCTION
1.1 PURPOSE OF THE STUDY
1.2 SCOPE
OF THE STUDY
1.3 LIMITATION OF THE STUDY
1.4 SIGNIFICANCE
OF THE STUDY
1.5 DEFINITION
OF TERMS
CHAPTER TWO
2.0 LITERATURE
REVIEW
2.1 COMMUNICATION DEFINES
2.2 PROFITABILITY DEFINED
2.3 METHOD OF COMMUNICATION IN AN
ORGANIZATION
2.4 TYPES
OF COMMUNICATION IN AN ORGANIZATION
2.5 FACTORS
FOR EFFECTIVENESS
2.6 COMMUNICATION TECHNIQUES IN TELECOM
ORGANIZATION
2.7 IMPORTANT OF
COMMUNICATION IN TELECOM
ORGANIZATION
2.8 COMMUNICATION PROCESS IN THE NIGERIA
TELECOM
SERVICE PROVIDERS
2.9 BARRIERS
EFFECTIVES COMMUNICATION IN
TELECOM
ORGANIZATION
2.10 EFFECT OF COMMUNICATION ON
ORGANIZATIONAL
PROFITABILITY
CHAPTER THREE
3.0 RESEARCH METHODOLOGY
3.1 RESEARCH
DESIGN
3.2 POPULATION
SIZE
3.3 SAMPLE SIZE
3.4 METHOD OF DATA COLLECTION
3.5 SOURCE OF DATA COLLECTION
3.6 METHOD OF DATA ANALYSIS
CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS
4.1 HISTORY
OF CASE STUDY
4.2 ORGANIZATIONAL CHART
4.3 DATA
PRESENTATION
4.4 REESULT OF FINDINGS
CHAPTER FIVE
5.0 SUMMARY,
CONCLUSION AND RECOMMENDATION
5.1 SUMMARY
OF FINDING
5.2 CONCLUSION:
5.3 RECOMMENDATIONS
BIBLIOGRAPHY
CHAPTER ONE
1.0
INTRODUCTION
Communication
has been variously defined by communication experts, while erudite scholars and
educationists, with each of them defining it in accordance with his field of
specialized areas of interest and prejudices. This therefore accounts for why
there has not been one singular acceptance definition of what communication presupposes
for instance, it has been viewed as a act of sending or conveying and
understandable information from the sender to the receiver through an
appropriate channel, with the speakers responding to such a message in form of feed
back
1.1 PURPOSE OF THE STUDY
The ultimate reason for this project
work are enumerate have under.
First and foremost, to determine the
impediments or rather inadequacies of effective communication and suggest
holistic ways through which such impendent can be eliminated so that profitability
many given business organization could be adequately enhanced.
Again, to make an in depth expository
study about how the stamina and profitability level of any given business
organization can be raised through effective communication networks among the
workers, the organization itself and their collective relationship with the
outside world, not minding what can stand as an obstacle.
This discusses and evaluates various
communication model and acceptance theories that see to how use of good commutations
to influence positivity performance of personnel or rather workers.
Another reason for this study is to
examine whether communication which have the inherent ability to positively
influence personnel and profitability of the any given business organization
can adequately stand the test of time.
Finally, the purpose
of the study will to some extent help to suggest recommend and preferred solutions
were necessary so as to nip in the bud any possible. Impediment and obstacles
that jeopardize easy and good flow of communication network in any business
organization, association of like-minded people many given geographical
location.
1.2 SCOPE
OF THE STUDY
The scope of this research work is to
cover what indeed constituted good flow or communication among personal of any
given business organization and how some can be applied to enhance and improve
and organization profitability with special reference and restrictions to
telecommunications service providers in Nigeria, Sequel to some factors that can
any may affects the scope of the study.
1.3 LIMITATION OF THE STUDY
This project work faced a lot of
constraints ranging from the decent of data collection and other factors which
can be describe as:
Time Constraint: This has been one of the major factors that
influenced to some extent, researching to gathering some useful diatom,
statistics and figures study. The time frame is not adequate enough to warrant
details, since completion of the project work itself have time schedule which
of course, if not being adhere to will receive serve penalty which in the final
analysis can render the whole exercise a futile one.
Financial Constraint:
this has been another major factor that influenced and affected the study
negatively; finance which is very much paramount for the effectiveness of any
project work is limited in supply. Hence sequel to this limited and inadequate
supply of finance, much could be researched into as it is expected and this
formed the basic reason for scanty information in some topical subsection.
Uncooperative Attitude of Some Staff: Some
staff of the telecommunication services provider visa-visa MTN, GLOBALCOM, ZAIN
periodical in nature to divulge some useful information about their
organization and when they are ready to do so. They do not have convincing
accurate information to divulge.
1.4 SIGNIFICANCE
OF THE STUDY
The use of communication in any business
organization can never over emphasize. The reason is because invariably have
direct effect on the profitability of such business organization, Gold
communication network equally created and important avenue for people i.e the
workers in such organization to have a good rapport and inter-personal
relationship which will to some extent help in razing formidable stamina of
such organization in view of the above therefore, the study is very much
important and relevant to any given business organization considering the
effect communication networks post to nay business organization efficiency and
profitability in the final analysis. Hence, smooth quick, importing and
effective decision making can be set in motion out rightly jettison
maladministration and brother necks as embedded in management basic functions
which is decision making.
1.5 DEFINITION
OF TERMS
The researcher will like to define what
most of the abbreviated terms and concepts used in this project work mean. The
introductory part of this chapter deals critically with the origin of
communication basically in Nigeria there are some terms used in this chapter
which I will like to define, first and foremost. .
P&T: Post
and Telegraphs are the only means used in disseminating information before the
Nigeria telecommunication came into existence.
NITEL: This simply means the
Nigeria telecommunication. This is the widely recognized communication from in
Nigeria later part of the 20th century in Nigeria.
NET: This simply means The
Nigeria external telecommunication
GSM: Global System for
mobile phones; with a specific mode of operation since the emergency of the
GSM, the problem with reaching out to business associates, family members in
long distance places. e.t.c has become the thing of the past. The light of MTN,
Globalcom, Zain, Mtel, Etisalat, Multilink, Starcom and the host of the others
made the operation of the GSM more effective and relevant because they provide
the services of the choice of each subscriber.
NCC: Nigeria Communication
Commission; this is a body that looks into the affairs of communication
business in Nigeria/
CDMA: Code Division Multiple
Access.
Dealer: These are people, who
basically deal on telephones accessories; they also serve as distributions of
the various products of telephones or mobile phones as the case maybe.
Vendors:
These are the recharge cards sellers i.e Those who sell various recharge
vouches of each service provides to its esteemed subscribes at their various
prices.
GDP: This simply means,
Gross Domestic Product.
Subscribers:
These are the user of the services provided by each of these communication
service providers.
Buyers has the right to create
dispute within seven (7) days of purchase for 100% refund request when
you experience issue with the file received.
Dispute can only be created when
you receive a corrupt file, a wrong file or irregularities in the table of
contents and content of the file you received.
ProjectShelve.com shall either
provide the appropriate file within 48hrs or
send refund excluding your bank transaction charges. Term and
Conditions are applied.
Buyers are expected to confirm
that the material you are paying for is available on our website
ProjectShelve.com and you have selected the right material, you have also gone
through the preliminary pages and it interests you before payment. DO NOT MAKE
BANK PAYMENT IF YOUR TOPIC IS NOT ON THE WEBSITE.
In case of payment for a
material not available on ProjectShelve.com, the management of
ProjectShelve.com has the right to keep your money until you send a topic that
is available on our website within 48 hours.
You cannot change topic after
receiving material of the topic you ordered and paid for.
Login To Comment