ABSTRACT
The research was on Consumer Brand Preference in the
purchase of Beverage in Enugu Metropolis.
The objective of the study or research
was:
i.
To find out why the foreign processed brand is
preferred and the problems militating against it.
ii.
To ascertain why the less privilege go for the locally
processed brands.
iii.
To find out why people trade on the foreign brands in
spite 0of the low prices of the local beverage.
iv.
To find out the factors responsible for the poor
processing of beverage by the local processors.
v.
To find the possible situation on how to bridge the
purchasing gap between the locally processed beverage and the foreign processed
brand of beverage.
Having collected, arranged and
analyzed the data, we are now left with the issue of summarizing the findings
based on the various interviews conducted.
The study shows that the consumer is affected by various variables which gives
rise to brand preference; examples are behavioral determinant, price of
product, and culture and brand availability of product.
The study shows that the producers of
the local beverage have identifies that their brand are not up to standard when
compared with f0oreign beverage and this is due to the fact that they are not
adequately funded. Most of the
respondents on the other hand indicated that the producers are being mythical
in their production and packaging by adding stones and creating an unpleasant
taste for their products. This shows how
myopic the producers are about their market share., the producers have not realized that they are
in the business of providing for a large market and the foreign producers who
are also their competitors are providing these same products.
The
findings also revealed that the producers do not advertise. This may be due to the fact that they have to
protect the image of their company and attract more consumers. The producers should understand that
advertising helps to build a strong demand for their product and that the building
of brand recognition are accomplished when the product is finally accepted.
It was also learnt that the producers
believe that their problem is finance which has resulted in their small scale
of production and poor production but they forget that people are ready to pay
more for better products provided their needs are satisfied. With these, their unethical practices should
be stopped and at least make do with their present capital wisely.
The finding also reveal that the
producers are not aware of the importance of market research, they revealed
that their inability to carry out the research was due limited resources
available to them.
The finding shows that price gives,
rise to brand preference. The
information, from the data show that so much is left to be expected from the
producers of local beverage. There is
hope that this situation may change in the future. The producers should apply measures of
refinement to satisfy consumers needs in order to survive their bleak future.
Producers therefore must be must be
customer oriented to succeed. This
concept places the consumers of beverage at the center of organizational
planning to satisfy their needs and wants.
As greater turnovers create high profit.
TABLE OF CONTENTS
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Abstract vi
Table of content ix
CHAPTER ONE
1.1
Background of the study 1
1.2
Statement of the study 3
1.3
Purpose of the study 4
1.4
Scope of the study 5
1.5
Significance of the study 5
1.6
Research questions 7
1.7
Definitions of terms 7
CHAPTER TWO
2.1
Review of related literature 8
2.2
The definition and concept of branding 12
2.3
The significance of branding 14
2.4
Reasons for effective brand preference 16
2.5
Consumer behaviour in relation to brand 18
2.6
Preference consumer modeling 23
CHAPTER THREE
Research Methodology 30
3.1 Sources of data 30
3.2 Population of
the study 31
3.3 Sample side
determination 32
3.4 Analysis and
interpretation of findings 33
CHAPTER FOUR
4.1
Summary of finding 41
4.2
Conclusion 43
4.3
Recommendation 44
Appendix 46
Bibliography 50
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
This study
is more concern on the CONSUMER BRAND PREFERENCE IN THE PURCHASE OF BEVERAGES
IN ENUGU METROPOLIS. Rightly, from the
time immemorial, there had been several cases of the purchase of different
brand of beverages consumption either domestically or for commenced purpose.
Consumer brand preference in the
purchase of beverage is simply the procurrent of different brand of beverages
in the relation to their choices in the highest order.
Based on the study we shall focus on
the various brands of beverage purchased by consumers which are divided into
two groups:-
The locally
processed and foreign processed ones:
Conversely,
under the locally processed ones. We
have the popularly known Lulu Juice, Soya milk, Zobo drink and some of the
foreign beverage, coca cola soft drink, Heineken beer, Eva wine most
importantly, the manners in which consumers behave towards the purchase of
these aforementioned brands determine their taste, which is backed-p by their
level of income. With this, one may ask
why do sellers prefer to brand their products and the meaning of branding. Branding is the name, term, sign, symbol or
design or a combination of them, intended to identify the goods or services of
ones sellers or group of sellers and to differentiate them from those
competitors.
Today, branding is such a strong force
that hardly anything goes unbranded.
Beverage is branded with separate brand names from the producer for the
following reasons: Brand name makes it
easier for the seller to process order and track down problems. Furthermore, the seller finds it easier to
trace the order if it is missed or to determine why the beverages was rancid if
consumers complain. The brand name gives
the seller the opportuni9ty to attract a loyal and profitable set of consumers. This create brand loyalty to sellers thereby
ensuring protection from competition and greater control in planning their
marketing mix. It also makes it possible
for a company to create a preferential demand for their products in a class of
products.
With these one can see that beverages
distributors want brand names as a means of making their product easier to
handle, identifying suppliers holding production to certain quality standards
and increasing buying preference. And
consumers want brand names to help them identify quality difference and shop
more efficiently.
Looking at the purchasing of the brand
of beverage; most consumers that belong to the peasant group always go for the
locally processed beverage because they fill it is the cheapest brand that
money can buy.
1.2 STATEMENT
OF THE PROBLEM
Majority
of the consumers of beverage in Enugu Metropolis go for the locally processed
beverage because it has been recently find out by researchers that the locally
processed beverage e.g. Soya milk contain high protein which is very good for
the body system and contains low sugar substance than the foreign beverage e.g.
cocoa. Also doctors recommend the
locally beverage to people that are lacking vitamin and cant buy those expenses
drugs or vitamins table of beverage over another thereby given rise to prior
choice.
BRAND – A
name of trademark used to identify a product.
CONSUMERS –
One who uses economic goods or services.
UNETHICAL
PRACTICES – The application of ethics and unsound business practices and an
unconscious actions.
BRIDGE THE
PURCHASE – Effort aimed at Channeling ideas properly towards.
1.3 PURPOSE OF STUDY
This research puts us in a position to rectify why
the locally processed brand is preferred and the problems militating against
it:
i.
To ascertain why the less un-enlighten goes for the
foreign processed brands
ii.
To find out why people trade on the foreign brands in
spite of the low prices of the local beverage.
iii.
To find out the factors responsible for poor
processing of beverage by this local processors.
iv.
To find out possible solutions on how to bridge the
purchasing gap between the locally processed beverage and the foreign processed
brand of beverage.
1.4 SCOPE AND LIMITATION OF THE
STUDY
The scope of this study is focused on the consumers
beverage in Enugu
metropolis. But due to some humiliation
that hindered the adequate research work, such as:
a.
Insufficient literatures related to the consumer brand
preference in the purchase of beverage are not available. Instead the research used books of different
authors in reviewing consumer behaviour.
b.
Finance to carryout the necessary work and time limit
caused but eh short academic year.
c.
The problem of collecting data in current statistics
on brand preference in the purchase of beverage and libraries complain about
lack of information.
d.
Meeting an appropriate processors and willing
consumers posed a problem.
1.3 SIGNIFICANCE OF THE STUDY
Over the
years there has been inequality in the consumer brand preference in the
purchase of beverage. This study shall
enable use to sort out the factors responsible for this trend.
So, the study will be great benefit to
the marketers, processors and in particular the consumers.
Finally, it is hoped that thus research
work will be helpful to new processors an sellers so that they might know the
reigning brand and how to improve on the low grade ones. So as to bridge the inequality gap among
various brand.
Sometimes, the producers usually
maximize profit by adding more water to the beverage, which is an unethical
practice. Then back to the exotic brands
the reverse is the case and most consumers go for these brands because they
fell its more hygienic compare to the locally made product due to the level of
civilization both the poor and rich go for the foreign beverage.
Now, in Enugu metropolis, the purchase of foreign
beverage has risen tremendously because one can seldom find locally sell it
most in the campus. And we are posed
with the issue of the variable that affect the low consumption of locally
processed beverage in Enugu
metropolis.
1.6 RESEARCH QUESTIONS
i.
Which brand of beverage is mostly preferred by consumer
in Enugu Metropolis?
ii.
What factors do consumers of beverage consider when
buying a particular brand?
iii.
Does brand name influence or determine brand
preference of beverage?
iv.
Does personality affect the brand preference of
beverage?
v.
What can be alone to improve the quality or test of
the locally processed beverage?
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