ASSESSMENT OF CHALLENGES HOSPITALITY INDUSTRIAL ATTACHMENT STUDENTS EXPERIENCE IN SELECTED INSTITUTIONS IN ABIA AND IMO STATES, NIGERIA

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                                                            ABSTRACT  

It is a well known fact that practice clarifies theory and any learning activity especially technical oriented must be backed by both theory and practice. It is therefore important for students in various technical disciplines to undergo industrial attachment for a better understanding of the tasks and practices performed by industry professionals, improve self-confidence and have the opportunity to apply classroom theories to practical issues in the actual business setting. This paper seeks to assess the challenges hospitality industrial attachment students face in selected institutions in Imo and Abia states of Nigeria. The study aimed at determining whether theory and practice in the hospitality curriculum relate. It also sought to know whether hospitality industrial attachment provide a meaningful learning experience to the students involved. This study was a descriptive research with the target population being all students who were doing industrial attachment programme. A sample of 255 was drawn from the target population using Taro Yemen formula.  A questionnaire was used to obtain information to enable successful extraction of information from the intended sample. Data collected was analysed using simple percentage. Chi square tests were used to establish the significance of relationships between variables .The main challenges that were facing hospitality industrial attachment students included lack of adequate guidance and support to students during the industrial attachment, discrimination and engagement in petty work. The study concluded that hospitality industrial attachment students were facing challenges that compromised the quality of industrial attachments programme as a meaningful learning experience. In this connection the researcher recommends that industrial attachment should be planned and implemented as a genuine learning experience right from the start thereby giving students support to help meet their need. This could be done by allocating adequate funds to support the student and to enable the educational institution to maintain the vital link with the students and the industry. This calls for a closer working relationship between the educational institutions and the industry to ensure hospitality industrial attachment is a meaningful learning experience for the benefit of students involved.   







TABLE OF CONTENTS 

Title page                                                                                                                                                         i

Approval page                                                                                                                                                ii

Certification                                                                                                                                                   iii 

Dedication                                                                                                                                                      iv

Acknowledgement                                                                                                                                        v

Table of contents                                                                                                                                          vi    

Lists of table                                                                                                                                                  ix

Abstract                                                                                                                                                           x  

 

CHAPTER ONE             

INTRODUCTION      

1.1 Background to the study                                                                                                                       1

1.2 Statement of the problem                                                                                                                    4

1.3 Objectives of the study                                                                                                                          5                                                                                                                                             

1.4 Research Questions                                                                                                                                6

1.5 Significance of the study                                                                                                                       6

1.6 Scope of the study                                                                                                                                  7

 

CHAPTER TWO             

LITERATURE REVIEW

2.1 Introduction                                                                                                                                             8

2.2 Conceptual framework                                                                                                                          8

2.3 Theoretical framework                                                                                                                        15

2.4 Definition of Industrial Attachment                                                                                                  16

2.5 Types of Industrial Attachment programme                                                                                   14

2.6 Educational purpose Industrial Attachment                                                                                    18

2.7 Benefits of Industrial Attachment                                                                                                     19

2.8 Challenges faced Hospitality industrial attachment                                                                       22

2.9 Conditions for effective attachment                                                                                                 23

2.10 Summary of literature review                                                                                                          26

CHAPTER THREE            

RESEARCH      METHODOLOGY

3.1 Introduction                                                                                                                                          27

3.2 Research Design                                                                                                                                   27

3.3 Area of study                                                                                                                                         27

3.4 Population for the study                                                                                                                     28

3.5 Sample and Sampling Techniques                                                                                                     28

3.6 Instruments for data collection                                                                                                30

3.7 Validation   of the instrument                                                                                                            30

3.8 Reliability   of the instrument                                                                                                             31

3.9 Data Collection Techniques                                                                                                                31

3.10 Data Analysis Technique                                                                                                                   31

 

CHAPTER FOUR

DATA PESENTATION, ANALYSIS AND INTERPRETATION 

4.1 Introduction                                                                                                                                          32

4.2 Questionnaire Distribution and Collection                                                                                      32

4.3 Demographic characteristics of the respondents                                                                           32

4.4 To determine the extent to which theory and practice in the hospitality curriculum relate 34 

4.5 To investigate the challenges experienced by students during industrial attachment           35

4.6 Whether hospitality industrial attachment provides a meaningful learning experience to the students involved                                                                                                                                        44

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1 Introduction                                                                                                                                          50

5.2 Summary and implications of the major findings                                                                           50

5.3 Conclusion                                                                                                                                             52

5.4 Recommendations                                                                                                                               52 

REFERENCES                                                                                                                                                  

APPENDICE

 

 

 

 

 

 

 

 

 

 

                                       LIST OF TABLES


Table 4.2.1:    Number of respondents                                                                                                    32

Table 4.3        Demographic characteristics of the respondents                                                         32

Table 4.4.1     Usefulness of the skills taught at learning institution                                                  34

Table 4.5.1     How the attachment place of assignment was sought                                                35

Table 4.5.2     Challenges experience by those who had sought for the attachment places         36

Table 4.5.3     Negative experiences students encountered during attachment                             37

Table 4.5.4    A cross tabulation between gender of the student and whether the student had

                      any negative experiences in any of the areas they were attached                              39

Table 4.5.5     Duration of the industrial attachment                                                                           40

Table 4.5.6     Number of times students were visited                                                                         40

Table 4.5.7     Students’ difficulties in compiling report                                                                       41

Table 4.5.8     Other problems encountered by students during attachment                                  42

Table 4.5.8     Students’ summary of nature of work done during industrial attachment             44

Table 4.6.1    Extent to which students achieved objectives of the industrial attachment           45

Table 4.6.2     Students’ summary of the attachment experience                                                      46

Table 4.6.3    A Cross tabulation between gender and the students’ summary of the

                        industrial attachment experience                                                                                    48

Table 4.6.4    Another Cross tabulation between star rating of the hotel where the students

                       were attached and their summary of the industrial attachment experience           48

 

 


 

 

 

 

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

Society poses many different training problems. In order to solve these training problems efficiently, the study of training and delineation of its subject matter need to be encouraged. Despite some notable contributions, further progress is necessary in developing the study of training and articulating the evidence on which training principles is based. This is increasingly necessary as both politicians and industrialists are becoming more aware of the importance of good training practice in a rapidly changing technological society (Patrick, 1992). A wide range of terminology is used to describe the phenomenon of work experience as part of formal education. This terminology includes „placement‟, „internship‟, „industrial attachment‟ and „industrial training‟ among others. For purposes of this study, the term industrial attachment has been adopted. In general terms, an industrial attachment is viewed as a short-term practical work experience in which students receive training and gain experience in a specific field or career area of their interest. For their contributions, students may or may not earn money depending upon the specific situation. The industrial attachment experience enables students to apply classroom theory within the actual world of work thus bridging the gap between theory and practice (Zopiatis, 2007),  Damonte  and Vaden (1987) traced the origins of hospitality experiential learning to Stalter (1863-1928), the father of the American Hotel, who emphasized the need for hospitality students to experience the demands of management in the real world, via a “hands-on” learning experience. According to Thiel and Hartley (1997), the University of Cincinnati's Cooperative Education Program developed the first college-endorsed industrial attachment program in the USA in 1906. The program was developed based on the premise that college students pursuing a professional program of studies needed to find a way to finance their education. The first framework of managing the practical experience element was adapted from the field of education where a major requirement of the teaching certification is practice. A study by Petrillose and Montgomery (1998), outlines the value and variety of the benefits enjoyed by those students participating in industrial attachment, including a better understanding and knowledge of the tasks and practices performed by industry professionals, improved self-confidence, enhanced employment and professional growth opportunities, the ability to network within the industry by creating personal contacts, exposure to management activities, and the development of skills relevant to  their particular career choice. Furthermore, industrial attachment provide an opportunity for students to apply classroom theories to practical issues in the actual business setting, and most importantly to evaluate whether their career choice is compatible with their interests and personality. Nevertheless, the provision of any experiential learning activity, such as hospitality industrial attachment, does not necessarily provide a meaningful learning experience (Zopiatis, 2007a). Experiential learning is defined as learning that occurs when changes in judgment, feelings, knowledge or skills results, for a particular person, from living through an event. It cannot be assumed, however, that experience and learning are axiomatic. The content of the learning and the amount which one learns is a function, not only of the particular type of placement that one participates in, but also of the personal learning style of the participant (Goldsmith, 1997). According to Garavan and Murphy (2001), there is a considerable body of evidence to suggest that the organizational socialization process experienced by the student, the types of expectations they have prior to entry and the supports, surprises and shocks which students encounter over the duration of the work experience, will significantly influence the overall quality of the industrial attachment program. Organizational socialization can be defined as the process by which newcomers come to understand and appreciate the values, abilities, expected  behavior and social knowledge essential for assuming an organizational role and for participating as an organizational member.  In Nigeria, the Directorate of Industrial Training (D.I.T.) in the ministry of labour deals with industrial attachments. D.I.T. was instituted in 1979 under the Industrial Training Act. Its main purpose is to retrain already working staff in the industries so as to improve their productivity. It also has an apprentice scheme where companies bring potential employees to D.I.T. to be trained before they are employed. This was a response by the government to a cry from employers that training institutions were producing „halfbaked‟ graduates who could not be absorbed directly into the industry. The employers acknowledged that this was due to lack of adequate and up-to-date training equipment in the institutions. The government therefore pooled equipment together at the D.I.T. for purposes of training (Directorate of Industrial Training, 2007). The latest development at the D.I.T. is the industrial attachment scheme for students. This was as a result of a symposium on enhancement of linkage between Training Institutions and Industry (1999) at Presidential Hotel, Abuja, which recommended the establishment of the National Industrial Attachment Coordinating Committee, to promote and sustain linkages between industry and institutions, specifically through industrial attachment (Industrial Training Magazine, 2007). In the industrial attachment scheme, D.I.T. in collaboration with the training institutions and the industry, places students in the industry. Educational institutions are responsible for overseeing student by conducting on-site visits to the industries and through consultations with their on-the-job supervisors. As a major requirement, students are responsible for maintaining an up-to-date diary and for compiling a report, which partially describes the role and contribution made by them during their industrial attachment practice (Industrial Training Magazine, 2007). In the year 2002, through a legal notice No.68, the Catering and Tourism Development Levy Trustees (CTDLT) was added the mandate to develop standards in the training for the hospitality and tourism industry, following the mushrooming of tertiary institutions training personnel for the industry. CTDLT also requires institutions involved in hospitality industrial attachment to submit a copy of the objectives of the attachment as well as the remarks from the industry after the attachment. However, due to the diversity of courses offered in these institutions, it has been difficult to develop standard syllabi for the courses. Also, very few institutions cooperate in this matter making it difficult to streamline hospitality industrial attachment in the country. All these new developments are in line with the chapter entitled „Education and Training‟ in the Vision 2030 which says that countries will provide globally oriented competitive education, training and research development which will be attained through strengthening partnerships with the private sector. To make this possible in the hospitality sector, the challenges facing hospitality industrial attachment need to be investigated and dealt with.


1.2 Statement of the Problem

 Hospitality industrial attachment has become an integral component of all hospitality programs offered in Nigeria. Despite the institutions involved agreeing in principle to incorporate industrial attachment components in their hospitality curricula, differences as to the content, structure, and administration of the industrial attachment experience do exist, yet students from these institutions are attached in the same hotels. The major role of D.I.T. in the industrial attachment for student’s scheme is to streamline and oversee industrial attachment for students following concerns from the industry that students are „damped‟ at the industries as the industry is seldom informed of what to do with the students. The students also complain of being „exploited‟ by the industry who view them as „cheap labour‟. Other issues of concern are the nature of work given to the students, their supervision during the attachment, and length of the attachment period as well as the timing of the industrial attachment (Directorate of Industrial Training, 2007). This implies that industrial attachment and as such hospitality industrial attachment as conducted in Nigeria is facing challenges that range from getting the „right‟ hotels to the mode of evaluating the experience. These challenges face by the students may compromise industrial attachment as a meaningful learning experience. Studies done have showed that the provision of experiential learning activities such as hospitality industrial attachment do not necessarily provide a meaningful learning experience due to various challenges that significantly affect the overall quality of the industrial attachment programme. Coupled by the fact that no known study has been done in this country on hospitality industrial attachment, it was important to undertake this study in order to investigate these challenges within the distinct environment of the hospitality industry in Nigeria with a view to making hospitality industrial attachment a meaningful learning experience for the students.


1.3 Objectives of the study

The general objective of this study was to assess the challenges hospitality students face during industrial attachment. Specifically, the study will:

i)                    Determine the extent to which theory and practice in the hospitality curriculum relate.

ii)                  Investigate the challenges experienced by students during their industrial attachment.

iii)                Find out whether hospitality industrial attachment provides a meaningful learning experience to the students involved.


1.4 Research Questions

 The research aimed to provide answers to the following questions:

i)                    How relevant to the industry are the theories and practice in the hospitality curriculum relate?

ii)                  What are the challenges experienced by students during their industrial attachment?

iii)                Does hospitality industrial attachment provide a meaningful learning experience to the students involved?


1.5 Significance of the study

 Industrial attachment is an integral component of the hospitality programs offered in many institutions in Nigeria. The findings of this study will therefore expect to be of great use to the following people:

i. Industrial attachment students: This study would be beneficial to the students because their institutions (both educational institutions and hotels) would now consider their welfare important during industrial attachment by giving financial support.

ii. Educational institutions: This would help educational institutions incorporating industrial attachment into their hospitality programme to increase contact and cooperation with the industry. This would call for a strong working relationship between hospitality students, the industry and the institutions offering hospitality programs.

iii. Curriculum planners: It will helps curriculum planners and policy makers by giving them a picture of the challenges facing hospitality industrial attachment and would also assist them in developing a new and innovative approach to hospitality industrial attachment.

Iv. Further researcher: Apart from adding to the world of knowledge in industrial attachment, this study would also act as a provocation and a springboard from which other researchers can carry out further research in the field of industrial attachment.


1.6  Scope of the study

This study was limited to four institutions in Imo and Abia States of Nigeria. The selected institutions were Michael Okpara University of Agriculture Umudike, Abia State Polytechnic, Imo State University and Federal Polytechnic Nekede. These institutions are in southeast of Nigeria. The four institutions were selected because they have industrial attachment programme as a mandatory requirement for the award of degree of their hospitality courses, recognized, established and have been in operation for long compared to the recently mushrooming ones.

                                                            


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