ABSTRACT
The contribution of the Business
Establishment to the economic development of any nation cannot be over
emphasized. Computer have also contributed greatly to ease the functions
performed by this industries to meet its economic obligations to the nation.
The computer as a very necessary tool has not been adopted by all business
establishments. So many establishments on the other hand, have able seen it as
a means of improving business transactions and keeping necessary data on
customers and other services. Organizations which have not actually adopted
computers, will see that its positive effects surpasses its negative effects if
they should look into it. This study therefore is going to show the actual
contributions of computers to the business establishments and the problems
faced by the establishments, that has not gone into computerization. In trying
to state the problem related to computer the researcher used both secondary and
primary data. The main purpose of this study was to determine the functions of
computerization in office function in some establishment in Aguata L.G.A
Anambra State. The population of the
study consisted 94 people from 5 selected organizations Aguata Local Government
Area. The sample for the study was 50
people out of 94, which we drawn using simple random sampling. Four research questions were formulated which
guided the study. A 14 items structured
questionnaire was developed. Mean were
use to answer the research questions.
The major finding of the study were (1) any staff can loss his job if
you are not computer literate. (2)
Computerization can reduce the cost of service in organization. (3) When there
is light it can safe time. (4) When the is qualify staff it can bring customer
satisfaction. (5) To provide adequate machine can also make job sweet.
TABLE
OF CONTENTS
Title
page…………………………………………………….……….i
Approval
Page………………………………………………………..ii
Dedication……………………………………………………………..iii
Acknowledgement……………………………………………………iv
Table
of contents……………………………………………….…….v
Abstracts………………………………………………………..……..vi
CHAPTER TWO
1.0
Introduction and background of study
………………….1
1.1
Statement of problems……………………………………….3
1.2
Purpose of study……………………………………………….4
1.3
Research question……………………………………………..5
1.4
Significance of study…………………………………………..5
1.5
Definition of terms……………………………………………..6
CHAPTER TWO
2.0
Review of literature……………………………………………..8
2.1
Evolution of computers………………………………………..9
2.2
Introduction of computer……………………………………..10
2.3
Misconceptions about computer…………………………….21
2.4
Hindrances to computer application in
Nigeria organization ……………………………………………………..23
CHAPTER THREE
3.0
Research Methodology…………………………………………31
3.1
Design of the study…………………………………………….31
3.2
Area of study…………………………………………………….31
3.3
Population of the study……………………………………….32
3.4
Sample of the study……………………………………………33
3.5
Description of instrument used data
collection………….34
3.6
Validation of the instrument…………………………………35
3.7
Method of data analysis………………………………………36
3.8
Decision Rule…………………………………………………...36
CHAPTER FOUR
4.0
Presentation data………………………………………………37
4.1
Analysis of data………………………………………………...37
4.2
Discussion of the findings……………………………………46
CHAPTER FIVE
5.0
Summaries of Findings, Conclusion and Recommendation
5.1
Restatement of the problem…………………………………48
5.2
Summary of findings………………………………………….49
5.3
Conclusion ……………………………………………………..51
5.4
Recommendations…………………………………………….52
5.5
Limitations of study. ………………………………………….53
5.6
For areas for further
research……………………………….54
References………………………………………………………..55
Appendix I………………………………………………………..56
Questionnaire …………………………………………………..57
CHAPTER ONE
INTRODUCTION
BACKGROUND OF STUDY
One of the major objectives of most
business firms, individuals and government agencies in installation of computer
is to assist them in data processing, counting, information storage and to
eliminate manual interference between data, input, information and output. In
the past, counting and other simple arithmetical operations were performed by
the use of parts of the human body such as the fingers and toes. Also used were
objects like stones, sticks and drawing lines and works on the surfaces.
However, when the volume of data to
be processed increased and also to need for faster processing and more accurate
results become imperative, then aids or tools to be used for computing because
necessary, hence the need for mechanically processing equipment, otherwise
known as computers.
The earliest mechanical and to
calculation used in China and other parts of the world e.g ABACUS or BEAD FRAME
was crude, time – consuming and to worsen the situation. It was only used to
perform arithmetical operations. To overcome the limitations of ABACUS, it was
still necessary to carryout research on the improvement of the equipment and to
invent a more sophisticated one that will not only solve the problem of
country, but also produce an accurate results in data processing, business and
management information for decision making that will be utilized in all sectors
of any economy. With above in mind, computer came into being
The emergence of computer and also
its application to various sectors of the economy may not come without
problems. Actually the usefulness of
computerization cannot be over emphasized especially to execute office functions. At nonetheless there are some problems to be
encountered by firms, and government agencies that may wish to computerize
their office function.
STATEMENT OF PROBLEMS:-
It has been know and recognized that
some of the problems of computerization of office functions range from lack of
qualified staff to manage the computers and inadequate electricity to the
displacement of manual work, this creating unemployment, embezzlement of public
fund and computer robbing.
Decisions affecting computerization
of office functions are I theoretical by an obvious fact and subjective
judgment of most firms, individuals and government agencies.
The chief executive of a firm or
government may have some of needs that may require the installation of computer
system in such organization but such need may only be part or an aspect of the
entire need of the firm of organization.
On the other hand there may be other benefits the firm’s may be exposed
to if it falls to computerize the office functions.
On this note, therefore the problems
are to identify the difficulties many firms, individuals and government
agencies find themselves for having computerized their office functions. I t equally expected that this study will go
long way to establish or identify the relationship between computerization of
office functions and the functions and the overall performance of the
organization with respect to efficiency productivity and employment of both
human and material resources.
PURPOSE OF STUDY:
This study attempts to investigation
to the following points
i.
To
enhance the extent to which computerization reduced the cost of business
services.
ii.
To
know the extent had computerization had led to efficient information storage.
iii.
To
know how computerization of office function can reduce the time wastage for
customers.
iv.
Has
computerization help in office function.
v.
Also
to know how workers use to consider computerization services.
RESEARCH QUESTION:
i.
How
does the development of computer reduce the cost of office services?
ii.
To
what extent has computerization led to loss of job and Dehumanization in your
organization?
iii.
do
you believe that of office functions reduce the time wastage for customer’s
satisfactions
iv.
How
workers use to consider computerization services in the organization?
SIGNIFICANCE OF STUDY:
Computerization is very important for
the development of our business organizations.
The study of the effects if
computerization of office function in selected organization in Aguata L.G.A is
importance in the following ways:
i.
The
study would help to discover the factors militating against computerization of
office function.
ii.
It
would also enable the researcher suggest appropriate way of improving
computerization of organizations in Selected business Organization in Aguata
Local Government Area.
iii.
It
would as well acquaint the managers of business organizations with the
knowledge of the sources of problems these figure head in business organization
will able to design measure which will ensure greater efficiency in the
execution of their duties so that maximum results are realizes at the end.
DEFINITION OF TERMS:
Software: a diskette/drive flash used in storing
information.
Hardware: The
machine that process the information stored in the software system. A combination of eliminates, their attributes
and interrelationships.
Third Party Application: This is a program already made to fit
the computer.
Turnkey system: A combination of
hardware and software which is required to meet a particular business need.
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