THE IMPACT OF EFFECTIVE BARGAINING ON ACHIEVEMENT OF ORGANIZATIONAL GOALS (A CASE STUDY OF DELTA STATE STEEL COMPANY)

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Product Code: 00006227

No of Pages: 39

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ABSTRACT
The research work examined the impact of collective bargaining towards the achievement of organizational goals (A study of Delta Steel Company in Ovwian Aladja, Delta State). To enhance critical study of this research. Related literatures were reviewed and data collected through the use of questionnaire. This questionnaire were personally administered and answered by the respondents to ensure effective data collection. The items of the questionnaire were based on the research question and information from data on the literature reviewed.




TABLE OF CONTENT
Title Page - - - - - - - - - - i
Approval Page - - - - - - - - - ii
Dedication - - - - - - - - - - iii
Acknowledgement - - - - - - - - - iv
Abstract - - - - - - - - - - v
Table of content - - - - - - - - - vi.

CHAPTER ONE: INTRODUCTION
1.1 Background of the Study- - - - - - - 1
1.2 Brief History of Delta State Steel Company - - - - 2
1.3 Statement of the Problem - - - - - - - 3
1.4 Research Questions - - - - - - 3
1.5 Objective of the Study - - - - - - - 3
1.6 Significance of the Study- - - - - - - 4
1.7 Scope of the Study- - - - - - - - 5
1.8 Limitation of the Study- - - - - - - - 6
1.9 Definition of Terms - - - - - - - 6

CHAPTER TWO 
2.0 Literature Review- - - - - - - - - 8
2. 1 The concept of Collective Bargaining - - - - - 8
2.2 The practice of Collective Bargaining in Delta Steel Company Limited (DSC) - - - - - - - - - 9
2.3 Benefit of Collective Bargaining - - - - - 11
2.4 Process of Collective Bargaining - - - - - 12
2.5 Issues of Collective Bargaining- - - - - - 13
2.6 Problems Associated with Collective Bargaining if not 
Properly Handled. - - - - - - - - 14
2.7 Some Identified Disadvantages of Collective Bargaining. - - 15
2.8 The Effectiveness of the Concept in Delta Steel Company (DSC) - 15

CHAPTER THREE – RESEARCH METHODOLOGY
3.0 Introduction - - - - - - - - - 17
3.1 Research Design - - - - - - - - 17
3.2 Population of the Study- - - - - - - - 17
3.3 Sample and Sampling Techniques- - - - - - 17
3.4 Source of Data - - - - - - - - 18
3.5 Data Collection Process / Instrument - - - - - 19
3.6 Method of Data Analysis - - - - - - - 19

CHAPTER FOUR
4.0   Presentation and Advantages of Data - - - - - 20
4.1   Introduction - - - - - - - - - 20

CHAPTER FIVE
5.1 Summary of Findings - - - - - - - 30
5.2 Conclusion - - - - - - - - - - 31
5.3 Recommendations- - - - - - - - 31
Reference- - - - - - - - - - - 33
Appendix- - - - - - - - - - - 34
Appendix II Questions - - - - - - - - 35




CHAPTER ONE
INTRODUCTION

1.1. BACKGROUND OF THE STUDY
Collective bargaining is regarded as the most important mechanism for reducing conflict. Here the management and workers or union discuss and agree for their mutual interest to avoid strike and conflict. Therefore collective bargaining purpose to introduce organizational democracy into the work place and significant contribution to the dictionary of the labour union on the other hand each worker by the union relation with the management. Collective bargaining therefore provides means by which workers through their officials influence the human relation policy of management it plays a very important role in restoring piece through easy recognition of conflicts and taking necessary step to revolve it through dialogue and agreement which will only lead to achieving the organizational goal. Collective bargaining is essential for corporate survival of an organization the problem that affect the growth and productivity or efficiency of the organization. It is the appropriate method of determining wages and conditions of employment of which government, labour and management are involve in ensuring effective utilization of labour in organizations by the private sectors. Although it is unfortunate that the scope of collective bargaining has been linked to main wages and fringe benefit working condition and redundancy issue such as productivity do seem to feature in collective bargaining.

1.2 BRIEF HISTYORY OF DELTA STEEL COMPANY
Based on enquiring made, it was discovered that Delta Steel Company Limited known as DSC in Ovwain Aladja in Udu was set up ion January 1982. The company joint Managing Director and Chief Executive Officer if Dr. Samuel Nwanbuolei and the company is now twenty nine (29) years old the step that gave birth to the company was the bold steel giant step for steel development in which tools place on the 1975/80 where the history of steel development in Nigeria was clashed back to the 1950s, 1958 initially. The Delta Steel Company (DSC) employed 250 workers into the various departments after it has been commissioned in January 1982. Such departments are as follows; personnel department, production department, administrative department, accounting department, etc the company has attain a great height and he level up to expectation in the production of steel in the zone where it is located and also the country Nigeria.

1.3 STATEMENT OF THE PROBLEM
It is not questionable to say that many public organizations are faced with lots of industrial conflicts. It is evident that some factors try to influence the performance of workers in their working environment some of these factors can be classified into two such as;
i. Internal factors
ii. External factors

1.4 RESEARCH QUESTIONS
The research is aimed at providing answer to the following questions and also provides a focus for the study.
1 At what level does collective bargaining exists in the Delta Steel Company Limited (DSC) Ovwain Aladja.
2 Can organization goals be achieved without collective bargaining?
3 How does management use collective bargaining to achieve higher performance and productivity?

1.5 OBJECTIVE OF THE STUDY
The study is aimed at achieving the following objective in an organization, the objectives of the study are:
i. To find out the impact which collective bargaining has made in achieving the goals of Delta Steel Company Limited (DSC) Limited.
ii. To encourage public organizations to see the need to establish effective collective bargaining between administrative heads of department to hold regular consecutive management meetings weekly or monthly basis with their subordinates of employees so as to enable them to achieve their set goal/targets
iii. To know the importance of the reviewing of the objective and performance appraisal, evaluation of performance and attempt to identify the likely obstacles to maximum productivity.
iv. Last but not the least to explain why work in many of the government owned organizations are done haphazardly. Some people erroneously conceive the idea that government work belongs to everybody. For this don’t show concern to their duties being delegated to them. This project work is therefore all about the impact of collective bargaining in achieving organization goals.

1.6 SIGNIFICANCE OF THE STUDY
This study has so many benefits that it cannot be over emphasized. Its benefits or importance cut across all human endeavors. This includes
i. The project will be of great benefit to the management and staff of Delta Steel Company Limited (DSC) Ovwain Aladja Delta State.
ii. It will enable workers to know that collective bargaining is an opportunity to participate in arrangement function of their organization because the absence of collective bargaining means that managerial prerogative would dominate most labour matters.
iii. It will make management to know when there us industrial harmony in an organization; it reveals that the workers will certainly throw in their energies, efforts, wisdom, intelligence etc to assist management in effectuating of aspirations, increase productivity efficiency and maximum profit.
iv. Finally, this study could serve for reference purpose and as guide or assistance for future researcher towards a successful accomplishment of their own studies.

1.7 SCOPE OF THE STUDY
The study is limited to Delta Steel Company Limited (DSC) Ovwain Aladja in Udu Local Government Area, Delta State

1.8 LIMITATION OF THE STUDY
Below are some of the constraints which faced the researcher in an attempt to vividly certain issues:
i. Time factor: The time given for this research work was to have viewed the contribution of certain authors in the literature review.
ii. Money factor: the cost of transport to the case study location was much.
iii. The attitude to respondents to answering of the questionnaire.

1.9 DEFINITION OF TERMS
1 Collective Bargaining: Collective bargaining is the process of negotiating term of employment and other conditions of work between the representatives of management and coercion and it conducted in good faith.
2 Industrial Relation: This can be defined as the relationship between the management and employees in and industrial set up.
3 Management: This can be defined as process of planning, organizing, staffing and controlling organizational members and use of scarce resources to achieve organizational
4 Negotiating: This can be defined by the Oxford Dictionary as formal discussion between people who are trying to reach agreement.
5 Strike: This can be defined as the refusal under common understanding of any number of people employed to continue to work for an employee.
6 Worker: It can be defined as a person who has agreed to render service to another and in the process of rendering these services remuneration called a wage paid in return.
7 Organization: A group of people with special purpose planning of parts so as to form an effective while.
8 Growth: Advance development or a positive change.

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