Abstract
The study x-rayed the role of Human Capital Management in
the Achievement of Organizational Goal. The study adopted survey research
design, due to the nature of the enquiry. To achieve the purpose, the
researcher raised some objectives, research questions and literature review,
for an in-depth study of the formulated topic. The population of the study was
drawn from the organization, under investigation and sample size taken through
Yaro Yamane. The sources of data were through primary and secondary to get the
accurate information in the field. The data gathered in the field were
analyzed, using simple percentage, frequency table. The researcher recommended
that the organization should engage in the service of qualified personnel
officers and make use of company’s laid down policies and procedures in the
interest of the staff and goals of the organization.
TABLE OF CONTENTS
Title i
Approval ii
Dedication iii
Acknowledgement iv
Table of Contents v
Abstract vii
CHAPTER
1
INTRODUCTION 1
1.1.
Background
of the Study 1
1.2.
Statement
of the Problem 5
1.3.
Purpose
of the Study 7
1.4.
Significant
of the Study 8
1.5.
Research
Questions
8
1.6.
Scope/Delimitation
of the Study 9
1.7.
Definition
of Terms 10
CHAPTER
2
RELATED
LITERATURE REVIEW 11
2.1 Human Capital
11
2.2 Human resources supplying Activities
12
2.3 Activities for optimizing Employees
12
2.4 Manpower Planning 13
2.5 The human capital Management 16
2.6 Responsibilities of human capital
Manager 16
2.7 Human capital management Functions.
18
CHAPTER
3
RESEARCH
METHODOLOGY 22
3.1 Research Design 22
3.2. Area of the Study 22
3.3. Population of the Study 23
3.4. Sample of the Study 23
3.5 Instrument for Data Collection 25
3.6 Validation of the Instrument 26
3.7 Distribution and Retrieval of
Instrument 27
3.8 Method of Data Analysis 27
CHAPTER
4
DATA
PRESENTATION AND ANALYSIS. 29
CHAPTER
5
SUMMARY,
CONCLUSION, AND RECOMMENDATIONS
5.1. Summary of Findings 35
5.2. Conclusion 37
5.3. Recommendations 38
5.4. Limitations of the Study 39
5.5 Suggestions for further Research 40
References 41
Appendix
A 43
Appendix
B 44
CHAPTER
1
INTRODUCTION
1.1 Background of the study
The focus of this research is on the
contributions of human capital management towards the achievement of
organizational goals.
Human capital management is a branch of
management concerned with the recruitment of development, control and welfare
of the staff of the organization. It has to do with the promotion or dismissal
of staff.
The point therefore in what value does
this branch of management play to help the organization achieve its sets
objective.
Some
people argue that with or without human capital management the business
organization can still achieve the business objectives.
According
to Okorie (1992) who wrote in the business firms of February 9, 1992” such
practices as human capital management studies seems to be merely academic
exercise as good interpersonal relationship in organizational is imbued by
nature and should be acquired by training. He went further to the example by
saying that “such successful business as Omouka inter-business, the makers of
rocket nails, sprang up and have been sustained by school nor read any personal
management.
Since they can still succeed without
it, in other words human capital management has nothing to contribute to the
efficient running of business organization to achieve goals.
On the other hand Ibekwe (1984) say
that since management itself means working with and through people, it is
necessary to understand the word efficient way to work with the entire staff,
management has something to contribute the good management of organization for
the achievement of their broad goals.
It is therefore, the position of this
research to solve the above conflict. The research should ascertain whether or
not the human capital management has only goals. It has to make this
contribution if human capital management has no contributions to make, the
research will ascertain why, despite its effectiveness, i.e. widely employed in
many modern business organization.
In addition, in every organization,
there are three major resources to be managed if the organization wants to
achieve its objectives and goals. These resources are humans, materials and
financial resources. And out of these three, human resource management is the
most important and difficult to manage. The reason being that every human being
is born unique and therefore is bound to have different characteristics i.e.
the ways they think, feel, reason and act.
Secondly, human beings control and
co-ordinate the other resources. They constitute the workforce of an
organization and are referred to as personnel. Since human nature plays a very
major part in the overall success of an organization, it is therefore important
to have an effect working relationship between the employee and the manager as
this is essential for the success of the organization.
Human capital management, which
involves the efficient and effective management within an organization, is one
of the vital functions of Educational Administrators is because every
administrator has a function to perform through this staff and his own
abilities. Every university like other formal organizations needs human beings
to execute its programs and achieve educational goals and objectives. To be
able to achieve this, the Registrar who is the chief of administration has to
ensure that personnel with whom the works knows what to do, when to do it and
how to do it. Another name for HUMAN RESOURCES MANAGEMENT (H.R.M) is HUMAN
CAPITAL MANAGEMENT. No matter the name; we chose to call it, its basic function
is to deal with people who make up an organization. And these people have
diverse interest, goals and values.
Akpakwu
(2013) regards human capital management as the proper utilization of the people
in an organizational goal. To this extent, it involves understanding the nature
of people in an organization, their needs and aspiration and evolving the
necessary strategies to accomplish these needs and aspirations. It also
involves identifying the objectives of the organization.
Armstrong
in Akpakwu (2003) sees human capital management as the process of obtaining,
organizing and motivating the human resources needed in by an organization. He
advocated for the creation of a very conductive and cordial environment in
order to satisfy the needs of the workers and achieve organizational goals.
1.2
Statement of the Problem
It
is true that many business organizations have succeeded without acquiring the
formal knowledge of human capital management. But it is true that many of these
organizations could have record more successes if scientific human capital
management was applied in them.
The efficient of such organization
would have trained or at least doubled in the presence of human capital
management. Problem remains that we need t ascertain the extent roles human
capital management plays to help these organizations achieve their objectives.
There is the need to determine the most important; it can contribute towards
the organizational efficiency.
Therefore, the problems of this study
are posed as a question, they are:
1.
Does
human capital Management contribute anything to the achievement of
organizational goals?
2.
What
are the ways of making these contributions?
3.
Does
good human capital management improve productivity?
4.
Can
efficient human capital Management change workers attitude to work?
1.3
Purpose of the Study
The major purpose of this study is to
assess at the role of human capital management towards the achievement of
organizational goals.
Specific objectives that guided the
study are:
1.
To
identify if there are human capital management contribution to the growth of
NNPC Company.
2.
To
examine the mode of contribution to the company
3.
To
identify if human capital management
improve productivity
4.
To
examine if Human capital management training affect the attitude of staff in
the organization
5.
Determine
if Human capital management generally improve the efficiency of the
organization.
1.4 Significance of the study
This study examines the effectiveness
of human capital management in the achievement of organizational goals .
The findings and suggestions from this
research work will help different sectors of business organizations lacking in
human capital management to see the need of capital management to be
implemented in their organization.
Finally,
this research work is of strategic important to students and other researchers
in the same area of study and it will also serve as a spring board or reference
materials for other scholars in their own research work.
1.5
Research Questions
For the purpose of this research study,
the researcher has adopted the following research questions:
1.
Does
human capital management in any way contribute to the achievement of
organization’s goals?
2.
Does
effective management contributed to the achievement of organizational goals?
3.
Would
effective human capital Management improve productivity?
4.
Does
human capital management positively change workers attitude to work?
5.
Does
quality human capital management generally improve the efficiency of
organizations?
1.6
Scope/Delimitation of the Study
The research limited to the Nigeria
National Petroleum Corporations “NNPC’ Port-Harcourt as the case study. The
research will be conducted in the corporation. The conferment of the researcher
NNPC was informed by the fact that it would be possible to carry out the
research in all the Business organization in the country.
Therefore, the affairs of a given
company or corporation needs to be studied and used as reference to obtain what
implies to other firms in the country.
1.7
Definition of Terms
Human
Capital Management:
This is concern with the formal system for management of people within the
organization with greater emphasis is place on planning, controlling,
organizing, coordinating and others.
Management:
This is the complementation of all the
component of the organization control in one place in order to bring about
efficiency and effectiveness in the organizational aims and objectives and does
the process of determining the appropriate organizational structure.
Organization:
This is a group of people that work
together with aims and objectives to achieve organizational goals.
Efficiency:
This is the ratio of actual outputs to actual inputs
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