ABSTRACT
Decision is the point at which plans,
policies and objectives are translated into concrete action. It is noted that Managers, do consider
decision making to be the heart of their job in that they must always choose
what is to be done, they influences the ordinary employees in decision making.
The objective of the research is to
know the impact of employees participation in decision making on organizational
productivity in Nigerian public sector organizations.
Structural questionnaires were
administered to 210 respondents which include the management (senior) and
intermediate staff of the company, through the employees participating in the
decision making will result to high productivity in the organization.
Data collected are analysed in a
tabular form using a simple percentage of formular to get the findings. The results were discussed in terms of the
need for the employee to participate in the decision making in an organization
to boost productivity.
TABLE OF CONTENTS
Cover page
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of contents
List of Tables
CHAPTER ONE:
1.0
Introduction
1.1 Background
of study
1.2 Statement
of problems
1.3 Purpose
of the study
1.4 Scope
of the study
1.5 Research
Hypothesis
1.6 Significance
of the study
1.7 Limitation
of the study
1.8 Definition
of Terms
CHAPTER TWO
2.0
Review of Related Literature
2.1 The
Concept of participation
2.2 Factors
that influence participation
2.3 Prerequisites
for participation
2.4 Forms
of Employees participation
2.5 Different
needs for participation
2.6 View
Expressed
2.7 Constraints
to participate
2.8 Argument
for participation
2.9 Argument
against participation
References
CHAPTER THREE
3.0
Research Design and Methodology
3.1 Research
Design
3.2 Area
of the study
3.3 Population
of the study
3.4 Sample
and Sampling procedure
3.5 Instrument
for data collection
3.6 Validation
of the instrument
3.7 Reliability
of the instrument
3.8
Method of data collection
3.9
Method of data analysis
References
CHAPTER FOUR
4.0
Data Presentation and Analysis
4.1 Presentation
and Analysis of Data
4.2 Testing
of Hypothesis
4.3 Summary
of Results
References
CHAPTER FIVE
5.0
Discussion, Recommendation and Conclusion
5.1 Discussion
of Result/Findings
5.2 Conclusion
5.3 Implications
of Result/Findings
5.4 Recommendations
5.5 Suggestions
for further research
Bibliography
Appendix
Appendix
CHAPTER ONE
1.1
BACKGROUND
OF THE STUDY:
It should
be known first that a decision is a choice whereby a person forms a conclusion
about a situation Costello, I Wand Zalkind, S.S. (1963 p. 334), confined the
term decision making, to a choice process, choosing one from among several
possibilities. However, election theory
in Costello, T.W. et al (1963, p. 387) largely considers decision as asking the
process of making a single choice among course of action at a particular point
in time. This depicts a course of
behaviour about what must be done or vice versa.
Decision,
however, is the point at which plans, policies and objectives are translated
into concrete actions. Planning
engenders decision guided by company policy and objectives, policies,
procedures and programmes. The aim of
decision making is to channel human behaviour towards a future goal.
Decision
making is one of the most germane activities of management. It has been the preoccupation of all the
management of multifarious organization ranging from small-scale organization
to multinational corporations.
Managers
many at times consider decision making to be the heart of their job in that
they must always choose what is to be done, who will do it, when, where and
most of the time how it will be done.
Traditionally,
managers influence the ordinary employees and specifically, their immediate
subordinate in the organization. This
has resulted in managers making natural decision even in area affecting their
subordinates. In Germany, around
1951, a law enacted which provides for code termination and requires labour
membership in the supervisory board and executive committee of certain large
corporations. However, the participation
of labour in decision making process results to relatively and peacefully
labour management relations.
Additionally,
the Japanese management WSES decision making by concerns us in which lower –
level employee initiate the reaches the desk of the top executive. If the proposal is approved, it is returned
to the initiator for implementation.
It is in
this context, that the researcher wishes to assess the impact of employees
participation in decision making on organisational productivity in Nigerian
Public Sector organization, using Nestle Nigeria as a case study.
1.2 STATEMENTOF
THE PROBLEM:
There has
been a lot of controversy as to whether an employee should participate in
managerial decision making or not. Some
writers argued that employees where it affects them or their jobs, it is
expected that such participation will serve as training and testing ground for
future members of upper management.
In Nigeria,
experts that refuted the above assertion see the arrangement as a symptom of
malorganisation. They maintained that,
qualified, reasonably, honest and company oriented individuals are not
available at these lower organizational level.
But the big question is, are qualified individuals really available? All these underlay the need for investigation
study.
1.3 PURPOSE
OF THE STUDY:
The general
purpose of this empirical study is to assess the impact of employees
participation in managerial decision making in public sector organization in
Nigeria with reference to Nestle Nigeria Ltd.
1. To assess the
impact of employees participation in management decision making.
2. To ascertain
the impact of employees participation or non-participation in management
decision on productivity of the organization.
3. To make
recommendation based on the research findings.
1.4
SCOPE OF
THE STUDY:
This
research work focuses particularly on the impact of employees participation in
decision making and organizational productivity using Nestle Nigeria Lagos as a
case study.
1.5
RESEARCH
QUESTIONS:
In a view
to accomplishing this research work effectively, the research poses the
following:
1. Do management
staff make decision without per and post discussion and consultation with
employees?
2. Do management
change decision when rejected by employees?
3. To what extent
do employees participate in decision making?
4. How often do
employees meet to discuss without managers?
1.6
RESEARCH
HYPOTHESIS:
The
researcher formulates the following hypothesis base on the objectives and
problems of this research work.
Ho: Management
staff makes decision without per and post discussion and consultation with
employees.
1.7
SIGNIFICANCE
OF THE STUDY:
This
research work will be relevant to the managers and employees of Anammco Company.
It will
also be beneficial to other public sector organization in Nigeria – it
will also be of prodigious importance to government, academically, potentially
and future researches on the issue of employee participation in managerial
decision making. This empirical study is
also germane to the researcher since it is a partial requirement for the award
of Higher National Diploma in Business Administration and Management.
1.8
LIMITATION
OF THE STUDY:
A work of
this nature is not easy to consummate or accomplish. And, as a result, financial problem, time
constriaints, apathy on the part of the respondents and bureaucratic procedures
involved in releasing data seriously affected the study.
1.9 DEFINITION
OF TERMS:
1. Decision Making: The selection from among alternative of
a course of action.
2. Management: Management is made up of top and middle
level
management. Top management include shareholder, Board of
Directors, Managing Director, or Chief Executive/General Manager (i.e
management above departmental level), middle management includes Heads of
Department, Managers, Deputy and Assistant Managers.
3. Productivity: A measure of how well resources are
brought
together
in organization and utilized for accomplish a set of results.
4. Germane: Relevant,
important, pertinent.
5. Heart of their job: As it is used in the research work means
their main job.
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