EVALUATION OF STRATEGIC MARKETING AS AN INSTRUMENT TO ENHANCE ORGANIZATIONAL PERFORMANCE

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ABSTRACT

This study evaluates the role of strategic marketing as an instrument to enhance organizational performance. The research aims to investigate how strategic marketing influences the performance of firms, identifying key strategies and determining factors that impact their effectiveness. The specific objectives include examining the socio-economic characteristics of selected firms, identifying the strategic marketing options they adopt, assessing their performance levels, and exploring the constraints they face.

The primary objective of this study is to assess the impact of strategic marketing on organizational performance. The specific objectives are to determine the socio-economic characteristics of the selected firms; Identify the strategic marketing options adopted by the firms; Assess the level of performance of the selected firms; Determine the factors influencing the strategic marketing options adopted.

The target population for this research consists of management and staff from various selected firms, chosen for their ability to provide informed insights on the subject. A sample of 50 top and functional management-level personnel was drawn using random sampling techniques.

The study employs both descriptive and inferential statistical techniques. Descriptive statistics such as means, percentages, and frequency distributions are used to analyze objectives one, two, three, and six. Multiple regression analysis is applied to objectives four and five to determine the factors influencing strategic marketing options and firm performance.

The analysis revealed that firms established for over a decade have successfully navigated initial business challenges. It also showed that strategic marketing effectively informs, persuades, and influences customer purchasing behavior. Firms face significant challenges, including increased input prices and inconsistent government policies. Key factors influencing profit include the firm's age, the amount of borrowed capital, the number of outlets, and sales volume.

Strategic marketing is crucial for any firm aiming to remain competitive and profitable despite environmental challenges. It allows organizations to focus their resources on optimal opportunities, thereby increasing sales and achieving a sustainable competitive advantage. Firms must continually revise their strategies to account for both internal and external environmental changes. The study concludes that strategic marketing has significantly contributed to increased sales volume and net profit for the firms examined. In a highly competitive environment, it is essential for organizations to develop a business strategy that aligns their resources with the changing business landscape. This involves conducting thorough environmental scans, constructing strategic plans, setting challenging goals, and determining the optimal marketing mix to achieve these goals. Monitoring progress and preparing contingency plans are also critical components of effective strategic marketing.

Based on the findings, the study recommends that firms should adopt both internal and external efforts to overcome operational challenges. Internally, they should focus on raising funds for necessary materials and bulk purchasing of raw materials. Externally, establishing working relationships with government agencies can provide additional support. Also, firms should implement efficient marketing strategies that enhance overall performance.

 

 

 

 

 

 

 

 

 

 

TABLE OF CONTENTS

CHAPTER ONE

INTRODUCTION

1.1           Background Of The Study

1.2           Statement Of Problem

1.3           Objective Of Study

1.4.      Research Question

1.5           Research Hypothesis

1.6            Significance Of The Study

1.7           Limitation Of The Study

1.8            Scope Of The Study

1.9           Definition Of Terms

 

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1           Concept Of Strategic Marketing

2.2           Definition Of Strategic Marketing

2.3           Reasons For Strategic Marketing

2.4           Strategic And Planning Systems

2.5           Marketing Mix Strategy

2.5.1      Marketing Logistic/Physical Distribution Promotional Strategy:    

2.5.2    Strategy Formulation

2.6            Evaluation And Selecting Strategies

2.7            Principles Of Strategy Evaluation

2.8            The Criteria For Strategy Selection Strategy Implementation And Control

2.9           Control Process

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1           Research Design

3.2           Area Of Study

3.3           Population Of The Study

3.4           Determination Of Sample Size

3.5           Sampling Procedure

3.6           Sources Of Data

3.6.1      Primary Data

3.6.2      Secondary Data

3.7           Method Of Data Collection

3.8           Method Of Data Analysis

 

CHAPTER FOUR

DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1       Socio – Economic Characteristics of the Selected Firm

4.2           Marketing Strategies Adopted By The Selected Firms

4.3           Factors Influencing Marketing Strategies Adopted

4.4       Factors Influencing Profit

4.5           Constraints

4.5.1      Test of Hypothesis One

 

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION

5.1        Introduction

5.2        Summary Of Findings

5.3        Conclusion

5.4        Recommendation

Bibliography

Appendix: Questionnaire

 

 

 

 

 

 

 

 

 

CHAPTER ONE

INTRODUCTION


1.1      BACKGROUND OF THE STUDY

The important of strategic marketing to any firm cannot be over emphasized.   The primary aim of every organization is to succeed in order to make profit and without strategic marketing, this primary aim cannot be.

Strategic marketing is a way of running an organization that recognized the complexity of its environment. Once an organization is able to recognise these complexities of its environment and handles them properly, the organization is bound to succeed at the long run.

Strategic marketing is the logic by which the business unit expects to achieve marketing objectives; it is premised on identification and articulation of marketing goals and objectives of a firm and prudent employment of available resources to achieve them in a specific and known environment (Kotler 2002).  It bridges the gap between where an organization is today and where it wants to be tomorrow.  




1.2      STATEMENT OF PROBLEM:

Any organization requires strategy in its course of action.  The strategies for a divisionalized marketing companies requires greater effort and experience in its implementation than a strategy for non divisionalized firms. 

Firms have been noted for their strategic marketing, but the effort have not been it’s measure of success from the time pass there has been a great decline on sales.

Salam (2002) reiterated that the unrestricted invasion of competing brands, that are cheaper and sometimes regard to be of high quality are major problem facing many firms in selling their products.

Similarly, it have been observed critically that firms have embarked on series of strategic marketing and the graphical picture shows that the revenue accruable for this have not been matching with the original capital invested for marketing programmes.


1.3Objective of study:

The broad objective of this study is to access the impact of strategic marketing as an instrument to organizational performance.

The specific objectives are to:

1.     Determine the socio-economic characteristics of the selected firms.

2.     Determine the strategic marketing options adopted by the selected firms

3.     Determine the level of performance of the selected firms

4.     Determine the factors influencing the strategic marketing options adopted

5.     Determine the factors influencing the performance of the selected firms

6.     Determine the constraints to strategic marketing in the selected firms.


1.4.   Research Question

The researcher in the course of this study looked into the following problem:

1.     what are the socio-economic characteristic of the selected firms

2.     what are the  strategic marketing options adopted by the selected firms.

3.     what are the level of performance of the selected firms.

4.     what are the factors influencing the strategic marketing option adopted.

5.     what are the factors influencing the performance of the selected firms.

6.     what are the constraints to strategic marketing in the selected firms.

 

1.5      RESEARCH HYPOTHESIS:

Ho1: There is no significant relationship between number of employees, Age of the firm, amount borrowed, marketing costs and marketing strategies adopted.  

Ho2:  There is significant relationship between number of employees, Age of the firm, amount borrowed, marketing costs and marketing strategies adopted.  

 


1.6      SIGNIFICANCE OF THE STUDY

       This study will be of great significance to managers in the sense that:

1.     It will enlighten managers on how they can make strategic plans that will help them arrive at sound decisions, which guides them into the future.

2.     It will help managers to know how they can conveniently combine external and internal environmental factors, and come up with sound strategy that will help the firm to succeed.

3.     The study is also significant to the Nigerian economy, this is because strategic marketing causes increase in sales, these sales generate profit for payment of tax to government, which helps in increasing our Gross National Product (G.N.P).

4.     It helps managers recognize risky and self-opportunities and choose between them.

5.     One of the significance of this study is that strategic marketing gives direction to organization.  And serve as focal point of all organization marketing efforts and therefore act as a source of motivation to organizational members.

6.     ‘’How much profit should be made’’ tends to ignore the ways and methods of making such profit is determine by strategic marketing.

 

1.7      LIMITATION OF THE STUDY

The response from the sampled sizes of those working at the top management level, functional management level and staffs is not encouraging as some of them refused to grant interviews, and where interviews are granted, some of the relevant information required are not disclosed.

A research of this nature generally is costly because of questionnaire administration, collection of data and the production of research work.

As a student of limited financial resources, this cost becomes quite cumbersome and difficult to settle, and invariably draws the financial position of the research beyond elastic point.

 

1.8 SCOPE OF THE STUDY

The study will critically examine the meaning of strategic marketing and how strategies are formulated, evaluated, selected, implemented and controlled in firms.

 

1.9Definition of Terms

Coupon – Certificate that gives buyer a saving when they purchase a product

Point of purchase- This is promotional displays and demonstration at the point of sales.

Consonance -  It is a measures of relationship or how compatible a firm is and it environment.

 Marketing Strategy- This is the creation of a unique and valuable position involving a different set of activities which a firm adopt to be in a favourable competitive advantage.

Marketing Mix- Is the combination of controllable variables- product, price, distribution and promotion, which spell out the marketing strategy.

Marketing logistic – Is the planning, implementation and controlling of the physical flow of materials, final goods and related information from point of origin to point of consumption, to meet customer requirement at  profit.

DOGS – This represent a business with weak market share in low-growth market.

STARS- A star is a market leader in a high-growth mark.

 

 

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