EFFECTS OF PHYSICAL DISTRIBUTION MANAGEMENT ON THE MARKETING PERFORMANCE OF NIGERIA BREWERIES PLC

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ABSTRACT

The study focuses on efforts of physical distribution management on marketing performance of Nigeria breweries plc. In the course of the study, three objectives formulated were to: examine the effects of transportation cost on product availability; ascertain the effect of channel of distribution on product price and examine the effect of distribution channel on sale volume. Primary data (questionnaire) was used to generate data for the study. In this regard, 120 copies of a well-structured questionnaire were given out and 90 were properly filled and returned. Ordinary Least Squares (OLS) was used to test the three hypothesis formed. After the analysis it was concluded that market share was significant at 1% and positively affects profitability. Based on this, the recommendations made were: Brewers should work out appropriate budgets to enhance effective transportation, so as to maintain product availability since transportation cost is a major factor in this regard; breweries should endeavour to adopt best distribution channels (strategies) that form each market segment so as to promote sales in the various segments; breweries should adopt channel strategies that would promote efficiency without adding to price unnecessarily.







TABLE OF CONTENTS

 

Tittle Page                                                                                                           i

Declaration                                                                                                                  ii

Certification                                                                                                                iii

Dedication                                                                                                                   iv                                                                                                                 Acknowledgement                                                                                                       v

Table of content                                                                                                           vi

List of Tables                                                                                                        vii

List of Figures                                                                                                      ix

Abstract                                                                                                               x

CHAPTER ONE

INTRODUCTION

1.1          Background to the Study                                                                            1

1.2          Statement of Problem                                                                                 3

1.3          Objectives of the Study                                                                              4

1.4          Research Questions                                                                                    4

1.5          Significance of The Study                                                                           5

1.6          Scope of The Study                                                                                    5

1.7                  1.8      Limitations of The Study                                                                            6

1.8          Definition of Terms                                                                                    6

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1      Conceptual Framework                                                                              8

2.1.1   Evolution of Physical Distribution                                                              8

2.1.2   Concept of Physical Distribution Management                                            9

2.1.3   Channel Decisions In Relation To Marketing Strategy                                 11

2.1.4   The Importance of Middlemen                                                                    12

2.1.5   Key decisions in channel management                                                        14

2.1.6   Types of distribution system                                                                       16

2.1.7   Marketing to Middlemen                                                                            20

2.1.8   Power and Conflict in Distribution Channels                                               20

2.1.9   The Total Distribution Concept                                                                   22

2.1.10 The Components Of The Total Costs Attached To Physical Distribution   23

2.1.11 Importance of Physical Distribution                                                            24

2.1.12 A System Approach                                                                                   26

2.1.13 Protective Packaging and Materials Handling                                              30

2.1.14 Components of Logistics System                                                                31

2.1.15 Interrelationship between Transportation and Logistics                                33

2.1.16 Transport Costs and Goods Characters in Logistics                                      33

2.1.17 The Effects of Transportation on Logistics Activities                                  34

2.1.18 The Role of Transportation in Service Quality                                             35

2.2      Theoretical Framework                                                                              35

2.2.1   The Push and Pull Product Distribution Model                                            35

2.2.2   The Theory of Distribution                                                                         38

2.2.3   Structure –Conduct-Performance Theory                                                    39

2.3      Empirical Framework                                                                                39

2.4      Brief History of Nigeria Brewery Enugu                                                     42

CHAPTER THREE

RESEARCH METHODOLOGY

3.1          Research Design                                                                                        43

3.2          Study Area                                                                                                44

3.3          Population Of The Study                                                                            44

3.4      Sample Size and Sampling Technique                                                         45

3.5          Sources Of Data                                                                                         46

3.6      Data Collection Instrument                                                                         46

3.7      Model Specification                                                                                   47

3.8      Validity                                                                                                     47

3.9      Reliability                                                                                                  48

CHAPTER FOUR

DATA ANALYSIS PRESENTATION AND DISCUSSION

4.1      Socio Economic Characteristics of Respondents                                          49

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

5.1      Summary                                                                                                   63

5.2      Conclusions                                                                                               63

5.3      Recommendation                                                                                       65

References                                                                                                           66

Questionnaire                                                                                                       68

 

 

 

 

 

 

 

 

 

LIST OF TABLES

4.1 Distribution of Respondents by Age                                                      49

4.2 Distribution of Respondents by Marital Status.                                       50

4.3 Distribution of Respondents According To Household Size                     51

4.4 Distribution of Respondents According to Business Size                        52

4.5 Distribution of Respondents by Level of Education                                53

4.6 Distribution of Respondents According To Business Experience                      54

4.7 Distribution of Respondents According to Monthly Income                     55

4.8 Distribution of Respondents According to Transportation Cost                     56

4.9 Distribution of Respondents According to the unit price of                       57

     consumer product carried.                                                                    

4.10 Distribution of Respondents on the Extent Distribution strategies           58

       enhances Product Availability.

4.11 Distribution of respondent according to likely problems encountered     59

                  in the use of distribution strategies

4.12 Determinant of Profitability among Wholesalers and Retailers that        59

                  adopt distribution strategies more in Abia State.

4.13 Regression result on the determinants of marketing performance           60

                  in Beer Industry

 

 

 

 

 

 

 

LIST OF FIGURES

 

Figure 1 A direct marketing system and a marketing system with intermediaries         13

Figure 2 Number of warehouse                                                                              24

Figure 3 Push and pull strategies                                                                           36

 

 

 

 

 

CHAPTER ONE

INTRODUCTION

           1.1          Background to the Study

Production is the creation of goods and services. The goods and services can be produced in factories, industries, firms or companies. Production is not complete until the products gets to the final user or consumer. This can be done through the distribution process which is said to complete the production cycle (Howard John A. 2005).

The distribution activity is equally referred to physical distribution management (PDM). Marketing logistics and material management. Physical distribution system includes; transportation, material handling, order processing, inventory control, warehousing and packing into a complete distribution strategy (Smriti Chand, 2012).

McCarthy, described distribution as the situation and use of marketing specialist middlemen, transportation and storage agencies to provide target customers with place and possession utilities. Distribution channel is regarded as a bridge that spans various gaps between producers and customers (McCarthy, 2006)

Kottler (2000) on his own stated that physical distribution is defined as the planning, implementing and controlling of the physical flows of materials and final goods from point of origin to point of use to meet customers’ needs at a profit. It is concerned with the efficient movement of raw materials from the suppliers to the factory site, where they are processed into finished products and passed to the final consumers.

The procedure of getting the right quantity of the right product to the right place at the right time and at the least cost is no simple job, because companies like the brewery industries with the great diversity of customer spread over vast geographical areas must integrate the systems components to avoid dissonance. As stated earlier there is a gap in the firm of place and time between manufacturer and the ultimate consumer for whom the manufacturer is producing and this gap can only be bridged by distribution.

Many problems are confronting the distribution system of brewery industries. These problems range from lack of channel members to physical distribution problems such as lack of adequate transportation warehousing facilities and lack of sophisticated method of communication. The continuous increase in the cost of transportation due to decoration of our roads, high cost of vehicles and spare parts and currently increase in price of petroleum products poses a serious problem in the effective coverage of territories in the distribution of beer both in rural and urban areas in the country.

In the area of inventory, modern management is rarely practiced; this is partly caused by insufficient storage facilities and inappropriate storage facilities and inappropriate storage methods which invariably result to high rate of spoilage, breakage and waste of products.

So in the light of these marginal of problems and the fact that there are so many brands of beer in the market from which the consumer has to choose form with little or no different among them in terms of quality and other characteristics. It then follows that there is a need for the individual brewing firms to manage the physical distribution and engage in proper manipulation of other marketing mix variables in order to keep afloat in the present day competitive beer market in Nigeria.

In this study, I am considering the physical distribution management from the point of view of Nigeria Breweries plc. Ninth Mile, Enugu State.


           1.2       Statement of Problem

There is a common problems in the brewery industries which hampers the effective and efficient movement of their products from point of production to the final consumers, this is the problem of physical distribution which if not attended to be a barrier to a company’s effort to satisfy its customers as well as meeting its marketing goals and objectives.

A well modeled distribution channel is basically a pre-requisite for proper integration of the activities that will eventually leads to attainment of the organizational goal. When the consumers are not well linked through an organizational distribution channel, the problem of where, when and at what price the company’s products will be available will be difficult to ascertain.

The price of production of the Nigerian breweries plc tends to be higher in towns far from the location of the plant and it is also known that the ware house in the plant location are often overstocked whereas the products experience sporadic shortage.

The problems to be addressed include:

1.    Do Nigerian breweries plc. have a warehouse outside their plant location

2.    Do they have sufficient number of fictional distributing vans

3.    Do Nigerian breweries have dependable source of raw materials.

 

           1.3       Objectives of the Study

The main objectives of this study is to analyze the effects of physical distribution management in the beer industries of Nigerian breweries Plc. However, the study also seeks to achieve the following specific objectives which are to:

      i.         Ascertain the effect of effective distribution channel on sale.

    ii.         Examine the effect of transportation cost on product availability.

  iii.         Examine the effect  of channel of distribution on product price

 

           1.4       Research Questions

Key research questions for this study will include:

      i.         How does transportation cost enhance product availability?

    ii.         How does distribution channel affect sale volume?

  iii.         How does channel of distribution affect product price?


           1.5       Research Hypothesis

The hypothesis to be tested in the course of this study are stated as follows:

H01: transportation cost does not enhance product availability

H02: distribution channel has no significant effect on sales growth.

H03: channel of distribution has no significant effect on the cost efficiency of the enterprise.

 

           1.6       Significance of The Study

The study of channels of distribution of brewery industries and its associated problems would be of benefits to brewery industries and Nigerian brewery plc in particular.

This research is aimed at finding the suitable situation that will guide the members of the industries in designing effective and efficient channels of distribution to effectively reach the target consumers. The research is also aimed at providing Nigerian Breweries Plc. management with important and identified variables that are necessary to the development of good channels.

The alarming state of physical distribution cost in the brewery industries made this study more significant as the research tends to determine the possible way of reducing the cost and providing effective and efficient solution to the problems of physical distribution management.

The result I believe will also enhance my knowledge and that of other future researchers on the relevance of physical distribution management in any industry and brewery industries in particular.


           1.7       Scope of The Study

This study shall be carried out in the beer industries on Nigerian Breweries plc Enugu using distribution and marketing department as a case study which will constitute the respondents to administer questions.

 

           1.8       Limitations of The Study

This study as a matter of fact is supposed to be thorough and elaborate without persimmon but the following problems were encountered.

a.     Financial Constraints: a successful conduct of this work depends on finance which was not forth coming considering the present economic readily of the day.

b.    Time: The time frame given for the completion of this project work is short and had to be combined with other academic responsibility such as attending lectures, reading and preparing for exams.

c.     Distance: The distance to the information centre.

d.    Attitude of the respondents


1.9      Definition of Terms

The following terms used in this work are defined as follows:

CHANNEL STRATEGY: This is the adoption of an appropriate means of distribution that will serve efficiently and effectively from the available distribution options.

EFFICIENT AND EFFECTIVE: This means being able to achieve a company’s goals and objectives as at when required at minimum expenses.

LOGISTICS: This implies to the procurement of souring of raw materials to the production unit, movement of the finished goods to the warehouse then to the distribution intermediate before the final consumer.

PHYSICAL DISTRIBUTION: This involves all the activity in satisfactorily and profitably moving of raw materials and finished goods from point of origin to point where they satisfy consumer needs.

 

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