TABLE
OF CONTENTS
Title Page i
Certification ii
Dedication iii
Acknowledgements iv
Abstract v
Chapter
One: Introduction
1.1 Background
of the Study 1
1.2 Research
aim and objective 2
1.3 Research
question 3
1.4 Research
hypothesis 3
1.5 Significance
of the study 4
1.6 Delimitation
and Scope of the study 4
1.7 Definition
of Terms 4
Chapter
Two: Literature Review
2.1 The
Construction Industry 6
2.2 Culture
6
2.3 Quality
8
2.4 Key
performance indicators (KPI) 9
2.5 Quality Culture 9
2.5 Element of quality culture
2.6 Factors affecting the maintenance of
quality culture
Chapter
Three: Research Methodology 10
3.1
Introduction
3.2 Research design
3.4 Area of study
3.5 Population of the study
3.5 Instrument for data collection
3.6 Analyses of variance (ANOVA)
3.7 Limitation of study
Chapter
four: Presentation and analysis of data
4.1
Introduction
4.2
Data presentation, analysis and result
Chapter
five: Summary, conclusion and recommendation
5.1
Summary
5.2
Conclusion
5.3
Recommendation
References
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Construction impacts the
quality of life for building facilities and plays a major role in a nation's economy
and development. Safety, Health and Welfare at Work Act (2005) Section 17(4) basically
sets out that construction work is an activity on structure that
includes building work, civil engineering
or engineering construction work.
Furthermore, the end-products of construction works had been in the centre
of economic development of a nation. According to Farooqui. Mashood and Aziz
(2008) construction sector is globally considered to be a basic industry on
which the development of the country depends. To a great extent, the growth of
a country and its development status is generally determined by the quality of
its infrastructures and construction projects.
Construction
project development involves numerous parties, various processes, different
phases and stages of work and a great deal of input from both the public and
private sectors, with the major aim being to bring the project to a successful
conclusion (Takim and Akintoye, 2002). Hence, the success of any construction
project can be expressed in terms of performance. Blismas, Slier and Thorpe
(1999) reckon that project performance is the act of fulfilling the project
goals at the inception by the client and the project team in terms of the
budget, duration, and quality and client satisfaction. According to Egemen and Mohamed (2006), performance evaluation in
construction generally focuses on a limited number of performance elements
related to the product, which are completing the project on time, within budget
and with the required quality.
According to Jackson (2004),
quality is contained in the tripod of construction management; it does not only
impact appearance and durability but also the performance of a project. In
today's construction climate, public sector owners are finding themselves under
increasing pressure to improve project performance, complete projects faster,
and reduce the cost of administering their
construction programs.
However, Abdul-Rahman, Wang
and Yap (2010) mentioned that clients and customers, both from the public and
private sectors, nowadays place more emphasis on the quality of products rather
than the cost and time which was the major concern in the past. In terms of quality
in construction, Arditi and Gunaydin (1997) opined that 'high quality building
project depends a great deal on factors such as the
design being easily
understandable and applicable,
conformity of design
with specifications, economics of construction, ease of operation ,ease
of maintenance and energy efficiency.
1.2 RESEARCH AIM AND OBJECTIVES
The aim of this study is to
assess the quality culture on building construction works in Kwara State,
Nigeria. To accomplish this aim, a number of research objectives have been
established:
These include:
1. To
assess the perception of quality in construction industry in Nigeria
2. To evaluate the
factors affecting the implementation of quality culture in construction works
in Nigeria
3. To examine the
factors affecting the maintenance of quality culture in construction works in
Nigeria
4. To
evaluate the constraints encountered in the implementation of quality culture
in construction works in Nigeria.
1.3 RESEARCH QUESTIONS
1. What
is the perception of quality on building construction industry in Nigeria?
2. What are the
factors affecting the implementation of quality culture on building construction
works in Nigeria?
3. What are the
factors affecting the maintenance of quality culture on building construction
works in Nigeria?
4. What are the
constraints encountered in the implementation of quality culture on building construction works in Nigeria?
1.4 RESEARCH HYPOTHESIS
This study intends to test the
hypothesis that:
1. There is no
significant difference between the level of quality culture in public and
private organizations in Nigeria.
2. There is no
significant difference between the perception of quality in public and private organizations
in Nigeria.
1.5 SIGNIFICANCE OF STUDY
There has
been little research into quality culture. The intention of this study is to
provide information on quality culture in construction industries in Kwara
state, Nigeria. The findings of this study amongst other things will highlight
the level of quality culture in construction industries in Kwara state. It is
the conviction of the researcher that this study will complement existing works
and add to the growing literature on the subject matter of quality culture. It
is also hoped that the study would provide a springboard on which further
studies could be conducted.
1.6 DELIMITATION AND SCOPE OF STUDY
In pursuing this research the focus of
attention is on the level of quality culture in construction and the
construction project itself. The construction project is thus the unit of
analysis. Works and the research covers
small, medium and large scale contracting, client and consulting organizations
involved in civil engineering and building projects, as well as the different
types of facilities (e.g. commercial or educational). The targeted respondents
in these organizations include the project manager, construction manager,
architect, engineers, quantity surveyors and other people who have a stake in
or can influence the construction project.
1.7 DEFINITION OF TERMS
Quality: In the construction industry, quality can be defined as
meeting the requirements of the designer, constructor and regulatory agencies
as well as the owner (Arditi and Gunaydin, 1997).
Quality culture:
(International practical seminar Quality Culture Development, 2010) defines
quality culture as an organizational value system that results in an environment
that is conducive to the establishment and continual improvement of quality.
Project performance: Project
performance is a measure of the outcome of a project that is the level to which
desired project objectives are achieved (Idoro, 2008).
Total Quality Management: Is a
management philosophy, a paradigm, a continuous improvement approach to doing
business through a new management model (PHCC, 1996).
Login To Comment