ABSTRACT
The study examined the effects of Corporate Leadership on Employee Empowerment of selected deposit money banks in Warri. research is corporate leadership and employee empowerment of selected deposit money banks in Warri. (A Study of Access and Zenith Banks in Warri Delta State). The population of the study were staff of Access and Zenith banks in Warri Delta State. The researcher used the Taro Yamani formular in the determination of the sample size, which was 100. The research design used was a survey research. The researcher used both the primary and secondary sources in obtaining the relevant data used in the course of the study. The primary data were collected using the instrument of questionnaire while the secondary data were obtained using from textbooks journals, magazines, newspapers and the use of library. Chi-square statistics was used to test the hypothesis formulated for the study while simple percentage was used in analyzing the research questions. The study revealed that there is a positive effect of corporate leadership on employee empowerment and employee performance and that there is a direct effect on employee empowerment and that it has a direct effect on employee empowerment and employee performance. The researcher recommended among others that corporate leaders especially in the banking industry should review the leadership style practiced in their organizations in order to effectively optimized employees productivity and firms performance. The study contributed to knowledge by revealing that there is a direct relationship between leadership style and employee performance and that there is a direct relationship between employee empowerment and employee performance.
TABLE
OF CONTENTS
TITLE PAGE - - - - - - - ii
DECLARATION - - - - - - - - iii
CERTIFICATION - - - - - - - - iv
DEDICATION - - - - - - - - v
ACKNOWLEDGEMENTS - - - - - - vi
CHAPTER ONE
INTRODUCTION
1.1 Background
to the Study
1.2 Statement
of Problem
1.3 Objective
of the Study
1.4 Research
Questions
1.5 Research
Hypotheses
1.6 Significance
of the Study
1.7 Scope
of the Study
1.8 Limitation
of the Study
1.9 Definition
of Key Terms
CHAPTER TWO
REVIEW OF RELATED
LITERATURE
2.1 Conceptual Framework
2.2 Meaning of Leadership
2.3 Reason for Leadership
2.4 Motivation
2.5 Staff
Training
2.6 Qualities of a Leader
2.7 Qualities of Employees
2.8 Leadership Styles
2.9 Leadership
Style and Employee Empowerment Management Practices.
2.10 Employee Empowerment Management Practices
2.10.1 Equitable Reward
2.10.2 Promotion
2.10.3 Job
Security
2.10.4
Employee Participation
2.10.5 Information Sharing
2.11 Review of Theories
2.12 Summary of Review Literature
CHAPTER THREE
RESEARCH METHOD
3.1 Research
Design
3.2 Population
of the Study
3.3 Sample
Size
3.4 Sampling
Method
3.4.1 Sampling
Procedure
3.5 Method
of Data Collection
3.6 Validity
of the Research Instrument
3.7 Reliability
of the Research Instrument
3.8 Method
of Data Analysis
CHAPTER FOUR
RESULTS AND DISCUSSION
4.1 Analysis
of Data
4.1.1 Analysis
of Data According to Research Questions
4.2 Test of
Hypotheses Research
4.3 Discussion
of Findings
CHAPTER FIVE
SUMMARY, CONCLUSIONS AND
RECOMMENDATIONS
5.1 Summary of Findings
5.3 Conclusions
5.4 Recommendations
5.5 Contributions to Knowledge
5.6 Suggested Area for Further Studies
References
Appendix: Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Every organization
becomes what it is largely because of her leader. This explains why in any
organization, there are usually individuals responsible for organizing or
directing the affairs and activities of such organization. One of the most
durable contributions of administrative theorist is the study of management as
a set of functions. In this regard, managing employee’s welfare and services
would really help in boosting employee’s morale in any organization or
institution with the effect of good leadership styles; and this is why
leadership is considered as one of management functions. Leadership is a factor
in the managerial function of directing (Akpala, 2020). Other factors in the
managerial function of directing are motivation and communication.These
individuals are usually people who have the ability to lead the other people in
an organization to work towards the realization of the goals and objectives of
the organization in order to move the organization forward.
Corporate leadership is comprised of the executives and
managers who run a company. It occurs when a company foresees ultimate success
from the strong leaders that run its daily operations. Leaders themselves are
responsible for effectively managing the company's resources, working with
advertising teams and inspiring others to do their best work. They also
envision ways to improve the company from the perspective of overall
involvement. Ultimately, the actions and decisions of executives are what is
referred to as corporate leadership. It takes
both training and talent to be able to take on a role as a leader of a company,
whether it's in a major international firm or a smaller company that deals only
at the local level. It also takes certain character or personality traits to be
able to thrive in such a high pressure, often cutthroat environment. Adapting
to change is one of the most important traits when leading a company. One must
be good at talking with people if not precisely charismatic, and public
speaking skills are needed for some roles within a company's leadership.
Leadership according
to Nwachukwu is a social influencing process for the attainment of goals.Allen
and Robert (2017); also define leadership as a process where one person exerts
social influence over the members of a group. A leader then, is a person with
power over the others who exercises the powers for the purpose of influencing
their behavior. Leadership is a part of
management, which deals with influencing activities of individuals and their
efforts towards goal achievement in a given situation. The impact of effective
leadership style should not be neglected because it leads to cooperation among
employees and leaders in the organization. It also brings about mutual
relationship between employees and leaders in the organization. Leadership is
the ability of an individual to influence others to work beyond ordinary level
to achieve a goal or objectives. Leadership is generally defined as influence,
the process of influencing people so that they will strive willingly towards
the achievement of group goals. To lead is to conduct, guide and direct.
Leaders do not stand behind a group to produce. They place themselves before
the group as to facilitate progress and inspire the group to accomplish
organizational goals. A pertinent example is that of the orchestra leader whose
function is to produce co-ordinate sound and correct tempo, through integrate
effort of the instrumentalists.
Leadership
has an effect on the performance of any organization. It affects both
employee’s morale and productivity of the organization. For a leader to lead
efficiently he needs to understand his followers and the situation in the
organization. The situational variable which influence the effectiveness of a
given leadership style are characteristics of followers and the task,
organizational climate, power available to the leader and leader follower
relationship.
An
organization is set up with primary objective of optimally utilizing its
available human and/or material resources to ensure that the total receipt of
the organization in terms of revenue exceeds its total expenditure or payment.
The role of employee empowerment in an organization cannot be over emphasized.
The pre determined goals and objectives of an organization cannot be
accomplished in the absence of the positive morale and total commitment of the
employee empowermentother wise known as employee’s. This commitment and
dedication is usually transformed into high level of productivity and
thereafter the actualization or realization of the corporate objective of the
organization.
It
is pertinent to note here that the wealth of a nation is hinged on employee
empowerment. Therefore, capital and natural resources are passive factors of
production while the active factors constitute the employee empowermentwho
accumulate capital, exploit natural resources (material resources), build
socio-economic and political organization and also carry forward national
development. This means that for an organization to progress and the nation
develop, the employee empowerment base must be ultimately utilized and/or
managed. It should be noted that human factors of production and its management
is equally difficult considering its morale towards production.As businesses around the world change and adapt to an international
market in a way that's never been done before, leaders of all backgrounds and
cultures often come together for meetings and decisions. Those in corporate
power are often expected to do a lot of travel and research. While one cannot
be expected to pick up a language overnight, knowing other languages now can
help a Managerrise within a company, a skill that would have simply been a nice resume
anecdote in the more localized corporate world of the past.
Corporate leadership
has changed a lot over the years. Company leaders of the past thrived by
running operations by the book as they were instructed by the owner. Now, the
success of the company is often met by allowing those in charge to use a
variety of personal talents and skills to help keep the company on the path to
a planned vision. The old style gave the business owner what he asked for, but
the new system gives the owner what he needs to have his company become or
remain successful.
There are
organizations around the world that exist to help companies excel the
effectiveness of those in charge. This can ultimately benefit everyone involved
in the company. A company that is run efficiently is often a more successful
one. In fact, the Corporate Leadership Center was founded in the US as a
business-academic forum to assist, encourage and instruct others in the art and
science of corporate leadership. Its program Leading Women Executives gives
recognition and support to women, aiming to help qualified women rise to top in
positions of leadership.
According
to Bottomore (2003), he stated that when employee’s work under severe
debilitating, unsafe and degrading surrounding/environment for long hours and
for a very poor remuneration/pay, there arise a followership of suffering. This
suffering if sustained produces a brotherhood of understanding, which
thereafter leads to class consciousness. This class-consciousness culminated
necessarily in service from employers, which evolved into trade unionism. The
pathetic and harsh environmental work place which people are subjected to is
not commensurable with their level of Human Resource Performance.
It also brings about
greater productivity and the attainment of set goals objectives.
A leader must possess the following
characteristics:
i.
He must be friendly with his employees
ii.
He must be willing to accept responsibilities.
iii.
He must be able to plan for the future.
iv.
He must be socially active by participating in group function etc.
When leaders
possesses some of these characteristics in dealing with their employees, the
researcher believe employees will work in harmony and peace towards the
attainment of organizational goals.
1.2 STATEMENT OF PROBLEM
One
of the most and least understood variables of management is leadership. For
centuries, scholars have been speculating on the nature of leadership. Only in
the recent years have researchers conducted systematic investigation that yield
useful insights into dimension of leading (Nwachukwu 2018). However, there is
still an increasing difficulty to establish the fact that leaders achieve the
desired result at when needed. The quality of leadership style shape the
behaviour of their employee’s at all level. It tends to evaluate their job and
their organization according to the kind of leaderships morale their bosses’
exhibit.Theoretically, in appropriate usage some style of leadership leads to employee’s
negative morale to work, for instance, absenteeism, conflicts, indifference to
work ethics. All these are some of the problems found out in the case study.
Thus, it is therefore argued that to achieve organizational predetermined goals
that management should display good leadership morale that could motivates the
employees. But most organization does not take this into practice which has
become a problem.
The concept of
effective leadership style in stimulating employee’s job performance is primarily
concerned with mutual relationship between employees, leaders and the
willingness of employees to put in their best effort, so that the desire goal
of organization can be achieved.However, poor leadership style often leads to
poor job performance as most leaders lack the managerial power, as their
emphasis are often towards forcing their will on employees. Finance is another problem encountered in
effective leadership style. Inconsistency in government policies also
constitutes another problem to effective leadership style.
1.3 OBJECTIVE OF THE STUDY
The objectives of the
study are as follows:-
I.
To identify the various corporate leadership styles and their effect on
human resource performance.
II.
To understand corporate leadership process as an important phenomenon in
an organization.
III.
To look at the problems associated with leadership process in an
organization and provide solution to such problems by way of recommendation.
1.4 RESEARCH QUESTIONS
i.
does corporate leadership have any effect on human resource performance?
ii.
do employees take part in decision making process of the organization?
iii.
does inconsistency in government policies affect corporate leadership
style?
1.5 RESEARCH HYPOTHESES
I.
H0: Corporate
leadership style has no effect on Human Resource performance.
Hi: Corporate leadership style has impact on
Human Resource performance.
II.
H0: Employees do
not take part in the decision making process.
Hi: Employees do take part in the decision
making process.
III. H0: Inconsistency in government policies does not affect the
corporate leadership style.
Hi: Inconsistency in government policies does
affect the corporate leadership style.
IV. H0: Leaders do not have mutual relationship with employees.
Hi: Leaders do have mutual relationship with
employees.
1.6 SIGNIFICANCE OF THE STUDY
i. This study is aimed at discovering the
content of effective corporate leadership style on employees of Access Bank Plc
Warri.
ii. It is intended to explore the kind or
relationship existing among leaders and employees with a view of correcting disputes.
iii. The study will find ways of achieving
the best result in terms of services rendered to customers.
v.
The study also intend to contribute to existing knowledge in the area of
Human Resource performance and enhance stimulating further studies on the
topic, since improvements are made everyday, that can lead to formulation of
policies by the government.
1.7 SCOPE OF THE STUDY
The
study covers an area of Delta State private sector, particularly, Access Bank
Plc, Warri.
It
is concern with the Corporate leadership and employee empowerment of selected
deposit money banks in Warri, for the advancement of organizational set goals.
1.8 LIMITATION OF THE STUDY
In
the course of carrying out this study a lot of challenges were encountered.
Financial
problem: the researcher was not financially fit and as a result, the researcher
could not find it easy in moving from one place to another.
Another
challenge encountered was the inability to convince the management of the
organization that the aim of the research was merely for academic purpose. Some
management staff refused to disclose some fact and data useful for the study.
This also posed some problem in writing this project.
1.9 DEFINITION OF KEY ERMS
i. Leader:
A leader is a person who directs the behaviour of group members and gives
instruction on how a task is to be done.
ii. Leadership:
Is the process of influencing the activities of organized group toward goal
setting and goal achievement.
iii. Employee:
Is a person employed to work under a leader and is being directed and organized
by a leader.
iv. Objective: Is the aim an organization
wants to achieve.
v. Organization: This means two or more
people getting together for a purpose.
vi.
Relationship: The way two or more people are connected.
vii.
Cooperation: The willingness to be helpful and do what
you are asked to do.
viii.
Managerial Power: The power of directing Human Resource to
work toward achievement of good.
ix.
Responsibility: A duty placed on someone.
x.
Resources: Materials need for the effective running of an organization which is
either in human or raw material form.
xi.
Productivity: The rate at which a worker or company produces goods, and
the amount produced.
xii.
Corporate leadership: is
comprised of the executives and managers who run acompany.
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