TABLE OF CONTENTS
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Table of contents vi
CHAPTER ONE
1.0 Introduction
1.1 Aims
and objectives of management information system 1
1.2 Purpose
of the study 2
1.3 Significance
of the study 2
1.4 Scope
of the study 3
1.5 Historical
background of Wema Bank 3
CHAPTER TWO
2.0 Literature
Review
2.1 What
is management information system?
2.2 Functions
of management system
2.3 Developing
a computer based management information
system for the
bank 7
- 8
2.4 Area
of application of computer based management
information
system. 8
- 9
CHAPTER THREE
3.0 Research Methodology 10
3.1 Source of data 10
3.2 Sample design 11
3.3 Research questionnaire 11
CHAPTER FOUR
4.0 Presentation and analysis
of data and results 12
4.1 Percentage distribution of
variables 12
– 17
CHAPTER FIVE
5.0 Summary, conclusion and
recommendation 18
5.1 Summary 18
5.2 Conclusion
5.3 Recommendation
Bibliography
Appendix
CHAPTER ONE
1.0
INTRODUCTION
In banking, as we have in all industries the need for
information is so important. This is simply because all things being equal,
good quality information aids good decisions and it leads to effective performance
of managerial function and is in turn should lead to the attainment of the organizational
goal.
This age had been tasked information age because managers
have all a sudden become very aggressive with their chase for quality
information quick and accurate decision must be made. This requires timely and
suitable information and bank must react quickly to change in interest rate and
other volatile variables in their operation.
Extra come must be taken by bank in their decision
making exercise because any wrong step can lead to loss of million of naira which
is irrevocable unlike in some other industries (wrong decision can result to
inadequate and imprecise information of computer to the industry). Indeed the
banking industry has employed computer earlier than other industries. There are
several reasons for this early introduction of computer i.e. to process an
manage the information system of the bank. The need to automate this system
many be of two reasons viz (a0 Excessive work as a result of an over load of
operations which the manual method cannot handle properly. (b) It may be as a
result of the banking industry with an aim improving its competitive position.
The banks Insurance company, broker age houses, saving
institutions etc. offers similar services to their customers. This exposures of
its customers to many different satisfying or similar services makes them very
difficult to stay in business, therefore better services have to be offered by
the bank and these come from good decision making which is itself is a good
information system product. Good information can only be obtained by proper
management of the information system
when one can only consider the function of commercial banks in Nigeria such
as:
1.
Granting of credit facilities to customers
2.
Creating money
3.
Safe keeping of valuable items
4.
International trade advisory services
1.1
AIMS AND OBJECTIVES OF MANAGEMENT INFORMATION SYSTEM (MIS)
The basic aims and objectives of management information
system (MIS) in banking industry and to reduce the problem or barriers of
effective communication and processing of data in the banking industry other
objectives are as follows:
1.
To facilitate the practice of electronics banking
(E-banking) in Nigeria
effectively.
2.
Management information system encourage the effectives
performance or implementation of automate trending system (ATM).
3.
Management information system encourages the effective
implementation of universal banking system (U-Banking).
4.
If helps the bank to perform automated clearing system
services.
5.
If assists in gathering none and better information in
the banking industry.
6.
Management information system reduces information
processing cost.
7.
Management information system aim at reducing works in
the banking industry.
8.
Management information system ensures proper and
adequate documentation of the banking industry.
9.
Management information system reduce the number of
errors and mistakes that occur in the banking industry.
1.2 PURPOSE
OF THE STUDY
i. Evaluate
the impact of management’s information system in the banking industry.
ii. Assess
the effectiveness or effect of automated management information system in the
banking industry.
iii. Measure the impact of automated management information system
in the performance operation of commercial banks in banking.
1.3
SIGNIFICANCE OF THE STUDY
The project work is significance in such a way that it
(i) offers better services which come from good decision which itself is a good
product (ii) It identify
areas which need to be improved upon in order to satisfy banking community in
Nigeria (iii) It prepares Nigerian commercial bank to meet international
requirements for the purpose of global network banking service.
1.4
SCOPE OF THE STUDY
The scope of the study is limited to commercial bank
due to time and financial constraint apart from the fact commercial banks are
the most popular among banks and moreover majority of members of the public
patronize commercial banks.
1.5
HISTORICAL BACKGROUND OF WEMA BANK PLC
Wema Bank is an indigenous banking institution
established during the period when Nigeria as a country was under a
colonial M.A. Okupa and Mr. A.A. Alade under the company ordinances (Cap 133)
with the trade name Agbonmagbe Bank Limited on 1st May, 1945 and is known as Wema
bank. The ultimate aim of the founder was to assist indigenous merchant and
business man who are discriminated against by the expatriate banks in the area
of credit facilities allocation. This, width the wave of bank springing up of
and ultimately, Wema bank qualified as the first oldest indigenous bank that is
surviving till to day.
The period of acquisition of ownership of Wema bank
Limited by the Western Region Government could be classified as the beginning
of the bank adolescent stage strategic plan was set up and solid capital base
was setup, built for instance, the shame capital of $10,000 in 1964 rose to
$25,000 in 1990 and $2500 in 1991 and $7,000 in 1998. Highly qualified staff were employed
computerization of the services rendered were embarked upon up till to day
while the management were give free hand to operate.
All these highlighted factors have them attributed
however to the success of the story of the bank there were serves of problem that
faced the bank during the period of ownership of the bank by the Western Region
Government some of which are frequent government interference in the operation of
the bank in the area of personal recruitment and decision making, which
adversely affects the bank performance. The growth of the banks was also
affected greatly by the political instability and loans and advances, granted
influential customers were bad from inception.
The situation change in 1988 when Wema bank Plc want to
the capital market and the customer and Government, interest was reduced to 40%
of the total equity share capital while the individual own the 60% of the
equity share capital.
There was wide branch network objectives embarked upon
to erase the sigma of the Wema bank Plc, as a sectional branch network stood at
Eighty five (85) spread all over the country in 1991 and total asset stood at
#18,291,800,000.
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