ABSTRACT
It has been argued that the success and
effectiveness of an organization are not determined solely by the abilities and
competencies of the employees and management alone, the environment also has
profound effect on company operations. Based on these facts therefore, this
research work was undertaken to analyze the impact of environmental factors on
organizational performance using ABC Transport Company as the case study. In
carrying out this work, 154 copies of the questionnaires were distributed to
the company understudy, and to test the validity of the assumption, an
hypothesis was formulated for this study.
The chi-square (X2) statistical
tool was used the major finding of this work can be summarized as follows;
organizational performance and organizational structure influences corporate
performance of ABC Transport company. After the analysis, it was discoursed
that the x2 test statistics is greater than the critical value
leading to the rejection of Ho. In other, the alternative was accepted and it
was concluded that “environmental factors has significant impact on
organizational performance. Finally, it was recommended that the management of
the company could perform their task effectively, by having a good and clear
understanding of the environment variables, this will inturn increase
productivity, thereby achieving its set objectives.
TABLE OF CONTENTS
Title
page
Certification
= = = = = = = i
Dedication
= = = = = = = ii
Acknowledgment
= = = = = = iii
Abstract
= = = = = = = = iv
Table
of contents = = = = = = v
Chapter one
1.0
Background = = = = = = 1-3
1.1 Historical background of the study = = 3-5
1.2 Statement of the problem = = = 5-6
1.3
Objective of the study = = = = 7
1.4
Significance of the study = = = = 8-9
1.5 Scope of the study = = = = = 9
1.6 Research questions = = = = = 10
1.7 Research hypothesis = = = = = 10
1.8 Limitations of the study = = = = 10
1.9
Definition of terms = = = = = 11
Chapter two
2.0 Literature review = = = = = 12
Introduction
= = = = = = 12-14
2.1 Business environment = = = = = 14-17
2.2 Environmental factors affecting organizational performance. = = = =
17
2.2.1
Internal environment = = = 18-21
2.2.2 External environment = = = 22
2.2.3 Task environment = = = = 2-25
2.2.4 General environment = = = 25-26
2.2.5 Economic environment = = = 26-28
2.2.6 Implications of the economic environment.
= = = = = = = = 29-30
2.2.7 Political environment = = = 30-34
2.2.8 Implications of the political environment
= = = = = = = 34-35
2.2.9 The
regulatory (Legal) Environment = 35-7
2.2.10 Social-cultural environment = = = 37-39
2.2.11 Technology environment = = = 39-41
2.2.12
The market 1 competitive environment Industries
= = = = = = = = = 41-42
2.2.13 Implication
of market/competitive environment practical example. = = = = 42-48
2.5 Strategic responses to the environment
Environment
analysis = = = =48-52
2.6.1 Environmental
as canning technologies = 52-54
2.7 Organization
effectiveness = = = 54-56
Chapter three
3.0 Research methodology = = = = 57
3.1 Research design/method used = = 58
3.2 Population of the study and sample
Size
determination = = = = = 59
3.2.1
Sample size of the study = = = 59-60
3.3 Sampling
methods and techniques = 61
3.4 Research
instrument = = = 61-62
3.4.1
Reliability of measuring instruments = 62
3.5
Methods of data collection = = 62-63
3.5.1
Source of data = = = = = 63-65
3.5.2 Secondary source of data = = 65
3.6
Data analysis techniques = = 65-67
Chapter four
Data presentation, analysis and
interpretation
= = = = = = = = = 68-78
4.1
Test of hypothesis = = = = = 79-83
Chapter five
5.0 Summary, conclusion and recommendation 84-85
5.1
Conclusion = = = = = = 86
5.2 Recommendation = = = = = 86-88
5.2
Suggestions for future research = = 89
Bibliography = = = = = = = 90
Appendix
Questionnaire
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND
The
environment is a major source of uncertainty to a business manager and as such,
it influences the design of any organization and the configuration of
organizational structure (Akanwa, 200:59). Environment could also be regarded
as a combination natural object ( living and non living things)
made by human and the inter-relationship between
them and various
circumstance that surround people
on earth (Ohazurikke 2003:59)
Business exists in an environment that
consist of factors and forces that are external to the firm. In pursuance of
its objective, an organization cannot achieve its objectives without
interacting with other members of the environment. An organization and its
environment are inter-dependent; the organization depends on its environment
for the source and opportunities necessary for the sources and opportunity
necessary for its existence.
Furthermore
the environment determines the limits of the organization activities for
example, the passing of a new law by government may make certain business in
Nigeria either fold-up or join another line of business (Alugbo 2002:1). The
environment sources of growth may therefore be internal or external. Both have
impact on the organization.
A
business can therefore be regard as an open adaptive system with its
environment acting as a sepias system; such business must change volumes,
material or energy within the environment, this the principal task of the
manager is to design an internal environment for performance, he necessary do
so within the strength of the enterprise, externals environments whether
economic, technological, social political or either all Nigeria context (Awuto
1997, 265): it is positive when the outcome of the influence is favorable but
become negative when the outcome of the influence is unfavorable (Ohazurike
2003:63).
However,
the aim of this research is to find out the impact of environment factors on
organizational performance how and to what extent can an environment influence
the objective and goal of corporate organization, this study will at this point
advise management to be efficiently informed and manage its environment in
order to adapt to the changing climate so as to accomplish its set of
objectives and goals.
1.1 HISTORICAL
BACKGROUND OF THE STUDY
Brief history of ABC transport Plc
Associated Bus Company limited, operators of ABC transport commenced operations
on Road passenger transportation on February 13, 1993 as an OFF-Shoot of ropido Venture with a
view of running a modern road transport system in Nigeria.
In March 2003, capital Alliance private Equity (CAPE) acquired 30%
shares of ABC transport with the acquisition; capital allowance (Nigeria) became
stakeholder in ABC transport, a partnership that repositioned the company for
greater performance. ABC transport operates Luxurious and mini bus services
according to accepted international standard of road transportation, its
services are specially designed for distinguished travelers who would other
wise use services.
The
operator within Nigeria
is carried out in ultra modern terminal with comfortable luggage’s in various
cities like Lagos
(Jibawn and festac), Aba,
Owerri, Port-Harcourt, Abuja,
Enugu, Warri, Onitsha and Umuahia. ABC
buses are dubbed with the company’s trademark the “Reindeer.
The choice of the reindeer as the
company’s symbol was made after a careful study of the peculiarities of the
animal which is strong, fast and moves in herbs. For the company’s remarkable
achievement in transportation ABC transport was given the following awards.
1)
Comm. Service awards 1997-1998 rotary clubs.
2)
Development excellence award 2005 in
transport
3)
Award for excellence as best Luxury bus
operator for the year 200, 2003.
4)
Best security friendly/conscious land
transport company award 2006/2007.
5)
West African transport services award
2007 by quality management development institute
6)
Transport of the year 2004 award by Lagos aviation and Logistics College.
1.2 STATEMENT
OF THE PROBLEM
With
the dynamic changes in the society many organizations have in one way or the
other been affected due to poor planning, perhaps not having good management
team. Organization has to adapt to certain changes in the loess environment but
still it will not avail.
Corporate organization who have failed to
analysis and diagnose its external environment have suffered great losses that
is in term of poor return on investment, poor patronage from customer, poor
quality of product or service etc. therefore, due to the volatile nature of
today’s business environment and the rapidity with which changes occurs, it
comes imperative that for every organization to be successful. It has to
monitor all the forces influencing its operating environment.
It is on tight of this that this study
following problems associated with ABC. Government regulations influence
organizational objectives.
1)
Lack of skilled labour does lead to poor
environment scanning result.
2)
The company was able to render services
that meet the need of customers and their services are in conformity with
customer need, but customers do react negatively to sudden increases in the
price of their service are in conformity with customer need, but customers do
react negatively to sudden in creases in the price of their service.
Political
interference (instability) affects few level of patronage from customers.
3)
Competition from other firms (company)
affects the company from increasing its market shares.
1.3 OBJECTIVE OF THE STUDY
The
purpose of this study is to examine the following:
1.
The impact of environmental factor on the
effectiveness of business organization.
2.
The level of competition so as to know
whether the environment is favorable or not.
3.
The degree of environmental hostility, the
decision of strategic i.e finance, marketing, purchasing, production personnel
department etc.
4.
The goal formulation as responsibility of
managers’ procedure for its attainment.
5.
Whether culture is significant to its
corporate success or inhibits its performance.
6.
If the company has a good relationship with
customers and what impact it has on business.
1.4 SIGNIFICANCE
OF THE STUDY
According
to Anyanwu (200 198) significance means the conveyance of meaning to specific
people and groves. It is important to know that organization operates within an
environment which directly or indirectly affects its result; the importance of
business environment to organizational performance cannot be over stated.
Organization irrespective of how proper
their program is articulated, they have to take cognizance of their
environment. It is on this perspective that the significance of this work
cannot be understand, hence it will be of benefit to the researcher, public.
The case study organization and
management scholars in the following ways. This work will serve as a guide and
reference purpose to the public and other researcher writhing on this topic.
The case study organization stands to get
more benefit from researcher. This is because the research will be based
directly on its activities and also help them especially the managers to know
how to employ and manage the business environment effectively.
This study will also be useful to the
academic development with business environment influences organizational
performance and for this reason, will be very useful to the management
scholars.
1.5 SCOPE
OF THE STUDY
Anyanwu (200:1999) says that the scope of
the study or its definitions is concerned with establishing of boundaries of
the research. In other words, the scope tries to tell the reader where the
study begins and where it ends.
The scope of the study covers the impact
of environmental factors an organizational performance, there is no significant
relationship between the company’s policy as part of internal factor of
business environment in relation to its organization performance on ABC
transport limited in Imo state.
1.6 RESEARCH
QUESTIONS
The research question used in this work
is as follows:
Do changes in the environment have favorable
effect on corporate goal accomplishment?
c) Can
management successfully control the business environment under hostile
conditions?
c)
Does government legislation influences corporate objectives.
d)
What are the major environment factors that affect organizational performance?
1.7 RESEARCH HYPOTHESES
Ho: Environment factor has no significant
impact on organization performance.
1.8 LIMITATIONS
OF THE STUDY
Fundamental
problem were encountered in the course of this research, the researcher being
very unwilling/restive in their response to the question and in most cases
determines explanation before giving the answers.
The time period, with which this research
was carried out, it is impossible to collect all the adequate data. The study was handicapped by inadequate fund,
this therefore showed down the pace of the work.
1.9 DEFINITION
OF TERMS
·
Business
environment: This refers to all elements both internal and external that
impinges or which influences organization performance.
·
Effectiveness: This is the ability of
business organization in achieving its target.
·
Environment scanning: These refer to the
process of studying the environment in which the organization exists to
pinpoint opportunities and threats.
·
Organization: These refers to a system in
which two or more people work together in a structural way to achieve specified
objective.
Click “DOWNLOAD NOW” below to get the complete Projects
FOR QUICK HELP CHAT WITH US NOW!
+(234) 0814 780 1594
Login To Comment